Patents Prosecuted
Application number | Title of the patent | IPC | Filing Date | Decision Date |
---|---|---|---|---|
17006159 | Secure data processing in a third-party cloud environment | G06F | Aug 27, 2020 | Sep 4, 2023 |
17001454 | Matching using agent/caller sensitivity to performance | H04M | Aug 23, 2020 | Feb 21, 2022 |
17000997 | Systems and methods for providing a global virtual network (GVN) | H04L, G06F | Aug 23, 2020 | Aug 30, 2021 |
17001376 | Techniques for pairing contacts and agents in a contact center system | H04M | Aug 23, 2020 | May 24, 2021 |
16996669 | Techniques for hybrid behavioral pairing in a contact center system | H04M | Aug 17, 2020 | Nov 21, 2022 |
16993371 | Photoinitiation-based deployable structures | B64G, E04B, E04H, E04G | Aug 13, 2020 | Jul 11, 2022 |
16990925 | Wearable device and system for tracking | G08B, B60R | Aug 10, 2020 | Aug 29, 2022 |
16990184 | Techniques for decisioning behavioral pairing in a task assignment system | H04M | Aug 10, 2020 | Feb 8, 2021 |
16936997 | Channel configuration in device-to-device communications | H04W | Jul 22, 2020 | Mar 22, 2021 |
16933159 | Photodetectors and photodetector arrays | G01J, H01L | Jul 19, 2020 | Aug 21, 2023 |
16933729 | Inhibiting a penetration attack | G06F | Jul 19, 2020 | Jun 26, 2023 |
17799066 | Effort-saving flap-type drain valve | E03C | Jul 16, 2020 | Feb 12, 2024 |
16931101 | Techniques for estimating expected performance in a task assignment system | H04M, G06Q | Jul 15, 2020 | Apr 5, 2021 |
16930624 | Techniques for estimating expected performance in a task assignment system | G06Q, H04M | Jul 15, 2020 | May 3, 2021 |
16929009 | Multiphasic compositions | A61P, A61Q, A61K | Jul 13, 2020 | Jan 9, 2023 |
16927007 | Techniques for behavioral pairing in a contact center system | H04L, H04M | Jul 12, 2020 | Apr 25, 2022 |
16927001 | Techniques for behavioral pairing in a contact center system | H04M | Jul 12, 2020 | Feb 28, 2022 |
16926404 | Techniques for behavioral pairing in a contact center system | H04M | Jul 9, 2020 | Sep 6, 2021 |
16922875 | Core node, base station, radio terminal, communication method, radio resource allocation method, base station selection method, and readable medium | H04W | Jul 6, 2020 | May 10, 2021 |
16921643 | Techniques for case allocation | G06Q, H04M | Jul 5, 2020 | Mar 22, 2021 |