SYSTEM AND METHOD FOR REDIRECTING INBOUND-VOICE-INTERACTIONS TO DIGITAL CHANNELS IN A CONTACT CENTER | Patent Publication Number 20230379410

US 20230379410 A1
Patent Number-
Application Number18129867
Filled DateApr 2, 2023
Priority DateMay 18, 2022
Publication DateNov 23, 2023
Original Assignee
Current AssigneeIncontact Inc.
Inventor/ApplicantsOmkar Joglekar
Rahul Vyas
Salil DHAWAN
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