Search

Binh Kien Tieu

Examiner (ID: 9492, Phone: (571)272-7510 , Office: P/2656 )

Most Active Art Unit
2614
Art Unit(s)
2656, 2605, 2743, 2643, 2653, 2614, 2694
Total Applications
2278
Issued Applications
1943
Pending Applications
128
Abandoned Applications
234

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 17729990 [patent_doc_number] => 11386382 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-07-12 [patent_title] => System and method for determining and utilizing after-call-work factor in contact center quality processes [patent_app_type] => utility [patent_app_number] => 17/124562 [patent_app_country] => US [patent_app_date] => 2020-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9612 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 188 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17124562 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/124562
System and method for determining and utilizing after-call-work factor in contact center quality processes Dec 16, 2020 Issued
Array ( [id] => 16632534 [patent_doc_number] => 20210051188 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-02-18 [patent_title] => INSTANT COMMUNICATIONS SYSTEM HAVING ESTABLISHED COMMUNICATION CHANNELS BETWEEN COMMUNICATION DEVICES [patent_app_type] => utility [patent_app_number] => 17/087461 [patent_app_country] => US [patent_app_date] => 2020-11-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18035 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17087461 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/087461
INSTANT COMMUNICATIONS SYSTEM HAVING ESTABLISHED COMMUNICATION CHANNELS BETWEEN COMMUNICATION DEVICES Nov 1, 2020 Abandoned
Array ( [id] => 17396762 [patent_doc_number] => 11245791 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-02-08 [patent_title] => Detecting robocalls using biometric voice fingerprints [patent_app_type] => utility [patent_app_number] => 17/086284 [patent_app_country] => US [patent_app_date] => 2020-10-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9513 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17086284 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/086284
Detecting robocalls using biometric voice fingerprints Oct 29, 2020 Issued
Array ( [id] => 17669425 [patent_doc_number] => 11363138 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-06-14 [patent_title] => Fraud detection system and method [patent_app_type] => utility [patent_app_number] => 17/078652 [patent_app_country] => US [patent_app_date] => 2020-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5674 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 178 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17078652 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/078652
Fraud detection system and method Oct 22, 2020 Issued
Array ( [id] => 17545224 [patent_doc_number] => 11310368 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-04-19 [patent_title] => Time-based nano-transaction system for reducing unsolicited communications [patent_app_type] => utility [patent_app_number] => 17/038899 [patent_app_country] => US [patent_app_date] => 2020-09-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 11 [patent_no_of_words] => 10079 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17038899 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/038899
Time-based nano-transaction system for reducing unsolicited communications Sep 29, 2020 Issued
Array ( [id] => 17510577 [patent_doc_number] => 20220103681 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-31 [patent_title] => COMMUNICATION SYSTEM FOR MITIGATING INCOMING SPOOFED CALLERS USING SOCIAL MEDIA [patent_app_type] => utility [patent_app_number] => 17/033582 [patent_app_country] => US [patent_app_date] => 2020-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8182 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 100 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17033582 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/033582
Communication system for mitigating incoming spoofed callers using social media Sep 24, 2020 Issued
Array ( [id] => 16725080 [patent_doc_number] => 20210092227 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-25 [patent_title] => SYSTEMS AND METHODS FOR CALLER VERIFICATION [patent_app_type] => utility [patent_app_number] => 17/031696 [patent_app_country] => US [patent_app_date] => 2020-09-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16489 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 81 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17031696 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/031696
SYSTEMS AND METHODS FOR CALLER VERIFICATION Sep 23, 2020 Abandoned
Array ( [id] => 18025779 [patent_doc_number] => 20220377278 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-11-24 [patent_title] => Video Communication Method and Video Communications Apparatus [patent_app_type] => utility [patent_app_number] => 17/761882 [patent_app_country] => US [patent_app_date] => 2020-09-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11625 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17761882 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/761882
Video communication method and video communications apparatus Sep 16, 2020 Issued
Array ( [id] => 19062298 [patent_doc_number] => 11941535 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-03-26 [patent_title] => Computer-implemented method of modifying an algorithm operating on a computing system [patent_app_type] => utility [patent_app_number] => 17/773105 [patent_app_country] => US [patent_app_date] => 2020-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 8035 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 205 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17773105 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/773105
Computer-implemented method of modifying an algorithm operating on a computing system Sep 7, 2020 Issued
Array ( [id] => 16517073 [patent_doc_number] => 20200396332 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-12-17 [patent_title] => SYSTEMS AND METHODS FOR PROVIDING CALLER IDENTIFICATION OVER A PUBLIC SWITCHED TELEPHONE NETWORK [patent_app_type] => utility [patent_app_number] => 17/007513 [patent_app_country] => US [patent_app_date] => 2020-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18858 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17007513 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/007513
Systems and methods for providing caller identification over a public switched telephone network Aug 30, 2020 Issued
Array ( [id] => 17501871 [patent_doc_number] => 11290592 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-03-29 [patent_title] => Call authorization and verification via a service provider code [patent_app_type] => utility [patent_app_number] => 16/996767 [patent_app_country] => US [patent_app_date] => 2020-08-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6102 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 59 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16996767 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/996767
Call authorization and verification via a service provider code Aug 17, 2020 Issued
Array ( [id] => 17639257 [patent_doc_number] => 11349998 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-05-31 [patent_title] => Call processing system for modifying inmate communication limits [patent_app_type] => utility [patent_app_number] => 16/995141 [patent_app_country] => US [patent_app_date] => 2020-08-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10789 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 169 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16995141 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/995141
Call processing system for modifying inmate communication limits Aug 16, 2020 Issued
Array ( [id] => 17425425 [patent_doc_number] => 11258896 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-02-22 [patent_title] => Using calling party number for caller authentication [patent_app_type] => utility [patent_app_number] => 16/990698 [patent_app_country] => US [patent_app_date] => 2020-08-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 9957 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16990698 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/990698
Using calling party number for caller authentication Aug 10, 2020 Issued
Array ( [id] => 16974687 [patent_doc_number] => 11070675 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-07-20 [patent_title] => System, device, and method for ringless voicemail delivery [patent_app_type] => utility [patent_app_number] => 16/985693 [patent_app_country] => US [patent_app_date] => 2020-08-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 11007 [patent_no_of_claims] => 31 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 237 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16985693 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/985693
System, device, and method for ringless voicemail delivery Aug 4, 2020 Issued
Array ( [id] => 16457360 [patent_doc_number] => 20200366786 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-11-19 [patent_title] => AUTOMATED SPEECH-TO-TEXT PROCESSING AND ANALYSIS OF CALL DATA APPARATUSES, METHODS AND SYSTEMS [patent_app_type] => utility [patent_app_number] => 16/986006 [patent_app_country] => US [patent_app_date] => 2020-08-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8450 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -2 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16986006 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/986006
Automated speech-to-text processing and analysis of call data apparatuses, methods and systems Aug 4, 2020 Issued
Array ( [id] => 16457361 [patent_doc_number] => 20200366787 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-11-19 [patent_title] => METHODS AND SYSTEMS FOR INBOUND AND OUTBOUND CALL CONTROL [patent_app_type] => utility [patent_app_number] => 16/933662 [patent_app_country] => US [patent_app_date] => 2020-07-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7196 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16933662 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/933662
Methods and systems for inbound and outbound call control Jul 19, 2020 Issued
Array ( [id] => 17122995 [patent_doc_number] => 11134144 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-09-28 [patent_title] => Additional information on a caller [patent_app_type] => utility [patent_app_number] => 16/928087 [patent_app_country] => US [patent_app_date] => 2020-07-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 12 [patent_no_of_words] => 13688 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 130 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16928087 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/928087
Additional information on a caller Jul 13, 2020 Issued
Array ( [id] => 17863893 [patent_doc_number] => 11445060 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-09-13 [patent_title] => Method and apparatus for threat identification through analysis of communications signaling events, and participants [patent_app_type] => utility [patent_app_number] => 16/927464 [patent_app_country] => US [patent_app_date] => 2020-07-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 10741 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 195 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16927464 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/927464
Method and apparatus for threat identification through analysis of communications signaling events, and participants Jul 12, 2020 Issued
Array ( [id] => 16836251 [patent_doc_number] => 11012516 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-05-18 [patent_title] => System and methods for dynamically extending analytics in a cloud communications platform [patent_app_type] => utility [patent_app_number] => 16/918267 [patent_app_country] => US [patent_app_date] => 2020-07-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 4281 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 189 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16918267 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/918267
System and methods for dynamically extending analytics in a cloud communications platform Jun 30, 2020 Issued
Array ( [id] => 17138683 [patent_doc_number] => 11140261 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-10-05 [patent_title] => Systems and methods for authenticating a caller at a call center [patent_app_type] => utility [patent_app_number] => 16/911119 [patent_app_country] => US [patent_app_date] => 2020-06-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 10091 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 186 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16911119 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/911119
Systems and methods for authenticating a caller at a call center Jun 23, 2020 Issued
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