Search

Christopher T. Wyllie

Examiner (ID: 15156, Phone: (571)270-3937 , Office: P/2465 )

Most Active Art Unit
2465
Art Unit(s)
2419, 2465, 2619
Total Applications
705
Issued Applications
376
Pending Applications
80
Abandoned Applications
267

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 11777155 [patent_doc_number] => 09386147 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-07-05 [patent_title] => 'Muting and un-muting user devices' [patent_app_type] => utility [patent_app_number] => 13/217765 [patent_app_country] => US [patent_app_date] => 2011-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7860 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 363 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13217765 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/217765
Muting and un-muting user devices Aug 24, 2011 Issued
Array ( [id] => 7498499 [patent_doc_number] => 20110261940 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-10-27 [patent_title] => 'Teleconferenceing system for allowing interchange between facilitator LED discussions in a main conference and breaking out groups into sub-conferences based on data about callers' [patent_app_type] => utility [patent_app_number] => 13/064856 [patent_app_country] => US [patent_app_date] => 2011-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 3943 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0261/20110261940.pdf [firstpage_image] =>[orig_patent_app_number] => 13064856 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/064856
Teleconferenceing system for allowing interchange between facilitator LED discussions in a main conference and breaking out groups into sub-conferences based on data about callers Apr 20, 2011 Abandoned
Array ( [id] => 8727269 [patent_doc_number] => 08406405 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-03-26 [patent_title] => 'Teleconferencing system for allowing one touch transfer from a facilitator LED discussion' [patent_app_type] => utility [patent_app_number] => 13/064849 [patent_app_country] => US [patent_app_date] => 2011-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 3058 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13064849 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/064849
Teleconferencing system for allowing one touch transfer from a facilitator LED discussion Apr 20, 2011 Issued
Array ( [id] => 8452347 [patent_doc_number] => 20120263293 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-10-18 [patent_title] => 'DYNAMIC UPDATE OF SKILLS DATABASE' [patent_app_type] => utility [patent_app_number] => 13/087408 [patent_app_country] => US [patent_app_date] => 2011-04-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 6676 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13087408 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/087408
Dynamic update of skills database Apr 14, 2011 Issued
Array ( [id] => 7509053 [patent_doc_number] => 20110255553 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-10-20 [patent_title] => 'ROUTING INBOUND COMMUNICATIONS ACROSS CALL CENTERS AND THE LIKE' [patent_app_type] => utility [patent_app_number] => 13/087270 [patent_app_country] => US [patent_app_date] => 2011-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5811 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0255/20110255553.pdf [firstpage_image] =>[orig_patent_app_number] => 13087270 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/087270
Routing inbound communications across call centers and the like Apr 13, 2011 Issued
Array ( [id] => 8691931 [patent_doc_number] => 08391465 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-03-05 [patent_title] => 'Customer care call routing' [patent_app_type] => utility [patent_app_number] => 13/016714 [patent_app_country] => US [patent_app_date] => 2011-01-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 11096 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 319 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13016714 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/016714
Customer care call routing Jan 27, 2011 Issued
Array ( [id] => 5958028 [patent_doc_number] => 20110182415 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-07-28 [patent_title] => 'METHODS AND APPARATUS FOR PROVIDING CALL CONFERENCING SERVICES' [patent_app_type] => utility [patent_app_number] => 13/014559 [patent_app_country] => US [patent_app_date] => 2011-01-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 9666 [patent_no_of_claims] => 58 [patent_no_of_ind_claims] => 10 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0182/20110182415.pdf [firstpage_image] =>[orig_patent_app_number] => 13014559 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/014559
METHODS AND APPARATUS FOR PROVIDING CALL CONFERENCING SERVICES Jan 25, 2011 Abandoned
Array ( [id] => 8312090 [patent_doc_number] => 20120189115 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-07-26 [patent_title] => 'METHOD AND APPARATUS FOR SEGMENTING WORK IN A CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 13/013392 [patent_app_country] => US [patent_app_date] => 2011-01-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9107 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13013392 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/013392
Method and apparatus for segmenting work in a contact center Jan 24, 2011 Issued
Array ( [id] => 6173381 [patent_doc_number] => 20110176669 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-07-21 [patent_title] => 'POST-DIAL DELAY DURING RANDOMIZATION' [patent_app_type] => utility [patent_app_number] => 13/007566 [patent_app_country] => US [patent_app_date] => 2011-01-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 5123 [patent_no_of_claims] => 46 [patent_no_of_ind_claims] => 14 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0176/20110176669.pdf [firstpage_image] =>[orig_patent_app_number] => 13007566 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/007566
POST-DIAL DELAY DURING RANDOMIZATION Jan 13, 2011 Abandoned
Array ( [id] => 8210617 [patent_doc_number] => 20120129508 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-05-24 [patent_title] => 'METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR UNIFYING FIXED AND MOBILE DEVICES VIA THIRD PARTY CALL CONTROL' [patent_app_type] => utility [patent_app_number] => 12/950641 [patent_app_country] => US [patent_app_date] => 2010-11-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7928 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0129/20120129508.pdf [firstpage_image] =>[orig_patent_app_number] => 12950641 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/950641
METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR UNIFYING FIXED AND MOBILE DEVICES VIA THIRD PARTY CALL CONTROL Nov 18, 2010 Abandoned
Array ( [id] => 8996926 [patent_doc_number] => 08520828 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-08-27 [patent_title] => 'Methods, systems, and computer program products for providing telecommunications services between a session initiation protocol (SIP) network and a signaling system 7 (SS7) network' [patent_app_type] => utility [patent_app_number] => 12/913735 [patent_app_country] => US [patent_app_date] => 2010-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4469 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 324 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12913735 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/913735
Methods, systems, and computer program products for providing telecommunications services between a session initiation protocol (SIP) network and a signaling system 7 (SS7) network Oct 26, 2010 Issued
Array ( [id] => 8053101 [patent_doc_number] => 20120076286 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-03-29 [patent_title] => 'SYSTEMS AND METHODS FOR INITIATING A TELEPHONE CONFERENCE' [patent_app_type] => utility [patent_app_number] => 12/891330 [patent_app_country] => US [patent_app_date] => 2010-09-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 4073 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0076/20120076286.pdf [firstpage_image] =>[orig_patent_app_number] => 12891330 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/891330
SYSTEMS AND METHODS FOR INITIATING A TELEPHONE CONFERENCE Sep 26, 2010 Abandoned
Array ( [id] => 9505742 [patent_doc_number] => 08744065 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-06-03 [patent_title] => 'Method and system for monitoring contact center transactions' [patent_app_type] => utility [patent_app_number] => 12/887734 [patent_app_country] => US [patent_app_date] => 2010-09-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 13 [patent_no_of_words] => 8024 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 446 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12887734 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/887734
Method and system for monitoring contact center transactions Sep 21, 2010 Issued
Array ( [id] => 8448080 [patent_doc_number] => 08290140 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-10-16 [patent_title] => 'Sound event processing with echo analysis' [patent_app_type] => utility [patent_app_number] => 12/881175 [patent_app_country] => US [patent_app_date] => 2010-09-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 6569 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 196 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12881175 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/881175
Sound event processing with echo analysis Sep 13, 2010 Issued
Array ( [id] => 6340042 [patent_doc_number] => 20100329439 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-12-30 [patent_title] => 'METHOD AND SYSTEM FOR DETERMINING AUTHORIZATION LEVELS IN A VIRTUAL PRIVATE NETWORK (VPN)' [patent_app_type] => utility [patent_app_number] => 12/872639 [patent_app_country] => US [patent_app_date] => 2010-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5865 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0329/20100329439.pdf [firstpage_image] =>[orig_patent_app_number] => 12872639 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/872639
Method and system for determining authorization levels in a virtual private network (VPN) Aug 30, 2010 Issued
Array ( [id] => 7783492 [patent_doc_number] => 20120045048 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-02-23 [patent_title] => 'RINGTONE MANAGEMENT FOR CONTACTS ACROSS COMMUNICATION ACCESS SYSTEMS' [patent_app_type] => utility [patent_app_number] => 12/859472 [patent_app_country] => US [patent_app_date] => 2010-08-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 5932 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0045/20120045048.pdf [firstpage_image] =>[orig_patent_app_number] => 12859472 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/859472
RINGTONE MANAGEMENT FOR CONTACTS ACROSS COMMUNICATION ACCESS SYSTEMS Aug 18, 2010 Abandoned
Array ( [id] => 7783485 [patent_doc_number] => 20120045041 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-02-23 [patent_title] => 'RINGBACK TONE MANAGEMENT FOR CONTACTS ACROSS COMMUNICATION ACCESS SYSTEMS' [patent_app_type] => utility [patent_app_number] => 12/859481 [patent_app_country] => US [patent_app_date] => 2010-08-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6078 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0045/20120045041.pdf [firstpage_image] =>[orig_patent_app_number] => 12859481 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/859481
RINGBACK TONE MANAGEMENT FOR CONTACTS ACROSS COMMUNICATION ACCESS SYSTEMS Aug 18, 2010 Abandoned
Array ( [id] => 9351655 [patent_doc_number] => 08670556 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-03-11 [patent_title] => 'Multi-participant communication system with audio manager responsive to mode change requests' [patent_app_type] => utility [patent_app_number] => 12/830879 [patent_app_country] => US [patent_app_date] => 2010-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5620 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 409 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12830879 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/830879
Multi-participant communication system with audio manager responsive to mode change requests Jul 5, 2010 Issued
Array ( [id] => 8786196 [patent_doc_number] => 08433048 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-04-30 [patent_title] => 'System and method to direct telephone calls to advertisers' [patent_app_type] => utility [patent_app_number] => 12/829372 [patent_app_country] => US [patent_app_date] => 2010-07-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 12769 [patent_no_of_claims] => 37 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 214 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12829372 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/829372
System and method to direct telephone calls to advertisers Jun 30, 2010 Issued
Array ( [id] => 9415639 [patent_doc_number] => 08699689 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-04-15 [patent_title] => 'Method and system for monitoring and managing multi-sourced call centers' [patent_app_type] => utility [patent_app_number] => 12/794277 [patent_app_country] => US [patent_app_date] => 2010-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 7 [patent_no_of_words] => 6891 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 427 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12794277 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/794277
Method and system for monitoring and managing multi-sourced call centers Jun 3, 2010 Issued
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