Search

Christopher T. Wyllie

Examiner (ID: 15156, Phone: (571)270-3937 , Office: P/2465 )

Most Active Art Unit
2465
Art Unit(s)
2419, 2465, 2619
Total Applications
705
Issued Applications
376
Pending Applications
80
Abandoned Applications
267

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 6594265 [patent_doc_number] => 20100098231 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-04-22 [patent_title] => 'Systems and Methods for Providing a Personalized Communication Processing Service' [patent_app_type] => utility [patent_app_number] => 12/255709 [patent_app_country] => US [patent_app_date] => 2008-10-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 10208 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0098/20100098231.pdf [firstpage_image] =>[orig_patent_app_number] => 12255709 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/255709
Systems and methods for providing a personalized communication processing service Oct 21, 2008 Issued
Array ( [id] => 10503657 [patent_doc_number] => 09232060 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-01-05 [patent_title] => 'Management of contact lists' [patent_app_type] => utility [patent_app_number] => 12/250246 [patent_app_country] => US [patent_app_date] => 2008-10-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 6 [patent_no_of_words] => 3700 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 279 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12250246 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/250246
Management of contact lists Oct 12, 2008 Issued
Array ( [id] => 6474151 [patent_doc_number] => 20100091968 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-04-15 [patent_title] => 'METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR ROUTING COMMUNICATIONS ACCORDING TO LOYALTY PROGRAM PROFILES' [patent_app_type] => utility [patent_app_number] => 12/249461 [patent_app_country] => US [patent_app_date] => 2008-10-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5124 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0091/20100091968.pdf [firstpage_image] =>[orig_patent_app_number] => 12249461 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/249461
METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR ROUTING COMMUNICATIONS ACCORDING TO LOYALTY PROGRAM PROFILES Oct 9, 2008 Abandoned
Array ( [id] => 8284641 [patent_doc_number] => 08218751 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-07-10 [patent_title] => 'Method and apparatus for identifying and eliminating the source of background noise in multi-party teleconferences' [patent_app_type] => utility [patent_app_number] => 12/240119 [patent_app_country] => US [patent_app_date] => 2008-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 4 [patent_no_of_words] => 6107 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 193 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12240119 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/240119
Method and apparatus for identifying and eliminating the source of background noise in multi-party teleconferences Sep 28, 2008 Issued
Array ( [id] => 5427637 [patent_doc_number] => 20090086947 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-04-02 [patent_title] => 'INBOUND CALL IDENTIFICATION AND MANAGEMENT' [patent_app_type] => utility [patent_app_number] => 12/237181 [patent_app_country] => US [patent_app_date] => 2008-09-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 10300 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0086/20090086947.pdf [firstpage_image] =>[orig_patent_app_number] => 12237181 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/237181
Inbound call identification and management Sep 23, 2008 Issued
Array ( [id] => 10591701 [patent_doc_number] => 09313328 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-04-12 [patent_title] => 'Active call processing and notifications' [patent_app_type] => utility [patent_app_number] => 12/234596 [patent_app_country] => US [patent_app_date] => 2008-09-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 11 [patent_no_of_words] => 7664 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 187 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12234596 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/234596
Active call processing and notifications Sep 18, 2008 Issued
Array ( [id] => 6364665 [patent_doc_number] => 20100074426 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-03-25 [patent_title] => 'Method and apparatus for provisioning a communication device' [patent_app_type] => utility [patent_app_number] => 12/284305 [patent_app_country] => US [patent_app_date] => 2008-09-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5619 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0074/20100074426.pdf [firstpage_image] =>[orig_patent_app_number] => 12284305 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/284305
Method and apparatus for provisioning a communication device Sep 18, 2008 Abandoned
Array ( [id] => 9577503 [patent_doc_number] => 08767934 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-07-01 [patent_title] => 'Associating a topic with a telecommunications address' [patent_app_type] => utility [patent_app_number] => 12/203440 [patent_app_country] => US [patent_app_date] => 2008-09-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 3037 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 260 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12203440 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/203440
Associating a topic with a telecommunications address Sep 2, 2008 Issued
Array ( [id] => 8341980 [patent_doc_number] => 08243913 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-08-14 [patent_title] => 'Limiting contact in a networked contact center environment' [patent_app_type] => utility [patent_app_number] => 12/201639 [patent_app_country] => US [patent_app_date] => 2008-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 17 [patent_no_of_words] => 10046 [patent_no_of_claims] => 36 [patent_no_of_ind_claims] => 9 [patent_words_short_claim] => 158 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12201639 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/201639
Limiting contact in a networked contact center environment Aug 28, 2008 Issued
Array ( [id] => 5378908 [patent_doc_number] => 20090190747 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-30 [patent_title] => 'CALL ROUTING METHODS AND SYSTEMS BASED ON MULTIPLE VARIABLE STANDARDIZED SCORING' [patent_app_type] => utility [patent_app_number] => 12/202091 [patent_app_country] => US [patent_app_date] => 2008-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 17610 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0190/20090190747.pdf [firstpage_image] =>[orig_patent_app_number] => 12202091 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/202091
Call routing methods and systems based on multiple variable standardized scoring Aug 28, 2008 Issued
Array ( [id] => 6570691 [patent_doc_number] => 20100046734 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-02-25 [patent_title] => 'REROUTING OF TRUNKS BY A PBX TO AN ALTERNATE PBX' [patent_app_type] => utility [patent_app_number] => 12/193887 [patent_app_country] => US [patent_app_date] => 2008-08-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 1725 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0046/20100046734.pdf [firstpage_image] =>[orig_patent_app_number] => 12193887 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/193887
Rerouting of trunks by a PBX to an alternate PBX Aug 18, 2008 Issued
Array ( [id] => 4948520 [patent_doc_number] => 20080304646 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-12-11 [patent_title] => 'Conference Call Setup Automation' [patent_app_type] => utility [patent_app_number] => 12/190492 [patent_app_country] => US [patent_app_date] => 2008-08-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 10565 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0304/20080304646.pdf [firstpage_image] =>[orig_patent_app_number] => 12190492 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/190492
Conference call setup automation Aug 11, 2008 Issued
Array ( [id] => 5415336 [patent_doc_number] => 20090041223 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-02-12 [patent_title] => 'Systems, methods, and computer readable media for triggerless call redirection with release' [patent_app_type] => utility [patent_app_number] => 12/228249 [patent_app_country] => US [patent_app_date] => 2008-08-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 9156 [patent_no_of_claims] => 66 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0041/20090041223.pdf [firstpage_image] =>[orig_patent_app_number] => 12228249 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/228249
Systems, methods, and computer readable media for triggerless call redirection with release Aug 10, 2008 Abandoned
Array ( [id] => 10101022 [patent_doc_number] => 09137351 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-09-15 [patent_title] => 'System and method for telephone operation in quiet mode' [patent_app_type] => utility [patent_app_number] => 12/164806 [patent_app_country] => US [patent_app_date] => 2008-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 5776 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 332 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12164806 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/164806
System and method for telephone operation in quiet mode Jun 29, 2008 Issued
Array ( [id] => 5373208 [patent_doc_number] => 20090310768 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-12-17 [patent_title] => 'SOCIAL NETWORK BASED CALL MANAGEMENT' [patent_app_type] => utility [patent_app_number] => 12/140610 [patent_app_country] => US [patent_app_date] => 2008-06-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6605 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0310/20090310768.pdf [firstpage_image] =>[orig_patent_app_number] => 12140610 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/140610
Social network based call management Jun 16, 2008 Issued
Array ( [id] => 4819097 [patent_doc_number] => 20080226058 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-09-18 [patent_title] => 'SYSTEM AND METHOD FOR EXPEDITED RESOLUTION OF INQUIRIES FOR AN AUTOMATED AGENT' [patent_app_type] => utility [patent_app_number] => 12/132000 [patent_app_country] => US [patent_app_date] => 2008-06-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2049 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0226/20080226058.pdf [firstpage_image] =>[orig_patent_app_number] => 12132000 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/132000
System and method for expedited resolution of inquiries for an automated agent Jun 2, 2008 Issued
Array ( [id] => 4758386 [patent_doc_number] => 20080310612 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-12-18 [patent_title] => 'System, method and device supporting delivery of device-specific data objects' [patent_app_type] => utility [patent_app_number] => 12/128953 [patent_app_country] => US [patent_app_date] => 2008-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7324 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0310/20080310612.pdf [firstpage_image] =>[orig_patent_app_number] => 12128953 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/128953
System, method and device supporting delivery of device-specific data objects May 28, 2008 Abandoned
Array ( [id] => 5415340 [patent_doc_number] => 20090041227 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-02-12 [patent_title] => 'Systems and Methods to Connect People for Real Time Communications via Directory Assistance' [patent_app_type] => utility [patent_app_number] => 12/128571 [patent_app_country] => US [patent_app_date] => 2008-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 23044 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0041/20090041227.pdf [firstpage_image] =>[orig_patent_app_number] => 12128571 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/128571
Systems and methods to connect people for real time communications via directory assistance May 27, 2008 Issued
Array ( [id] => 8579626 [patent_doc_number] => 08345849 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-01-01 [patent_title] => 'Telecommunications endpoint that prompts a user to focus on a monitored call' [patent_app_type] => utility [patent_app_number] => 12/127433 [patent_app_country] => US [patent_app_date] => 2008-05-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5101 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 337 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12127433 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/127433
Telecommunications endpoint that prompts a user to focus on a monitored call May 26, 2008 Issued
Array ( [id] => 9351651 [patent_doc_number] => 08670553 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-03-11 [patent_title] => 'Real-time monitoring of agent adherence' [patent_app_type] => utility [patent_app_number] => 12/125344 [patent_app_country] => US [patent_app_date] => 2008-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 5050 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 647 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12125344 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/125344
Real-time monitoring of agent adherence May 21, 2008 Issued
Menu