
Christopher T. Wyllie
Examiner (ID: 15156, Phone: (571)270-3937 , Office: P/2465 )
| Most Active Art Unit | 2465 |
| Art Unit(s) | 2419, 2465, 2619 |
| Total Applications | 705 |
| Issued Applications | 376 |
| Pending Applications | 80 |
| Abandoned Applications | 267 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 10853011
[patent_doc_number] => 08879712
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-11-04
[patent_title] => 'System and method for managing traffic bursts for a plurality of tenants'
[patent_app_type] => utility
[patent_app_number] => 13/668175
[patent_app_country] => US
[patent_app_date] => 2012-11-02
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 10139
[patent_no_of_claims] => 8
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 235
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13668175
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/668175 | System and method for managing traffic bursts for a plurality of tenants | Nov 1, 2012 | Issued |
Array
(
[id] => 9067462
[patent_doc_number] => 20130259218
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-10-03
[patent_title] => 'Telephone Number Sharing Configuration'
[patent_app_type] => utility
[patent_app_number] => 13/633048
[patent_app_country] => US
[patent_app_date] => 2012-10-01
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/633048 | Telephone number sharing configuration | Sep 30, 2012 | Issued |
Array
(
[id] => 9694033
[patent_doc_number] => 08824652
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-09-02
[patent_title] => 'Controlled recorded 3-way calling'
[patent_app_type] => utility
[patent_app_number] => 13/631621
[patent_app_country] => US
[patent_app_date] => 2012-09-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/631621 | Controlled recorded 3-way calling | Sep 27, 2012 | Issued |
Array
(
[id] => 8762125
[patent_doc_number] => 08422656
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-04-16
[patent_title] => 'Incoming and outgoing call control customization'
[patent_app_type] => utility
[patent_app_number] => 13/617535
[patent_app_country] => US
[patent_app_date] => 2012-09-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/617535 | Incoming and outgoing call control customization | Sep 13, 2012 | Issued |
Array
(
[id] => 8521660
[patent_doc_number] => 20120321068
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-12-20
[patent_title] => 'CONTROLLING A TEST LOAD THROTTLE'
[patent_app_type] => utility
[patent_app_number] => 13/595418
[patent_app_country] => US
[patent_app_date] => 2012-08-27
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/595418 | Controlling a test load throttle | Aug 26, 2012 | Issued |
Array
(
[id] => 8988753
[patent_doc_number] => 20130216034
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-08-22
[patent_title] => 'Multicall Telephone System'
[patent_app_type] => utility
[patent_app_number] => 13/591633
[patent_app_country] => US
[patent_app_date] => 2012-08-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/591633 | Multicall Telephone System | Aug 21, 2012 | Abandoned |
Array
(
[id] => 9780076
[patent_doc_number] => 08855291
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-10-07
[patent_title] => 'Limiting contact in a networked contact center environment'
[patent_app_type] => utility
[patent_app_number] => 13/552428
[patent_app_country] => US
[patent_app_date] => 2012-07-18
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13552428
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/552428 | Limiting contact in a networked contact center environment | Jul 17, 2012 | Issued |
Array
(
[id] => 8898394
[patent_doc_number] => 08477922
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2013-07-02
[patent_title] => 'Call redirect via centralized bridges'
[patent_app_type] => utility
[patent_app_number] => 13/542132
[patent_app_country] => US
[patent_app_date] => 2012-07-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 1
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[patent_no_of_words] => 2144
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13542132
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/542132 | Call redirect via centralized bridges | Jul 4, 2012 | Issued |
Array
(
[id] => 9022292
[patent_doc_number] => 08532283
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2013-09-10
[patent_title] => 'Integrating embedded links with call center operation'
[patent_app_type] => utility
[patent_app_number] => 13/470757
[patent_app_country] => US
[patent_app_date] => 2012-05-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 23
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13470757
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/470757 | Integrating embedded links with call center operation | May 13, 2012 | Issued |
Array
(
[id] => 9147300
[patent_doc_number] => 20130301823
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-11-14
[patent_title] => 'Extracting social relations from calling time data'
[patent_app_type] => utility
[patent_app_number] => 13/468041
[patent_app_country] => US
[patent_app_date] => 2012-05-10
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13468041
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/468041 | Extracting social relations from calling time data | May 9, 2012 | Issued |
Array
(
[id] => 8529619
[patent_doc_number] => 08306201
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2012-11-06
[patent_title] => 'Telephone number sharing configuration'
[patent_app_type] => utility
[patent_app_number] => 13/437863
[patent_app_country] => US
[patent_app_date] => 2012-04-02
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/437863 | Telephone number sharing configuration | Apr 1, 2012 | Issued |
Array
(
[id] => 9053422
[patent_doc_number] => 20130251136
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-09-26
[patent_title] => 'IM TO PHONE ESCALATION FOR CUSTOMER SUPPORT'
[patent_app_type] => utility
[patent_app_number] => 13/430021
[patent_app_country] => US
[patent_app_date] => 2012-03-26
[patent_effective_date] => 0000-00-00
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13430021
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/430021 | IM to phone escalation for customer support | Mar 25, 2012 | Issued |
Array
(
[id] => 10884447
[patent_doc_number] => 08908843
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-12-09
[patent_title] => 'Beaming to the next conference or between concurrent conferences'
[patent_app_type] => utility
[patent_app_number] => 13/426332
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/426332 | Beaming to the next conference or between concurrent conferences | Mar 20, 2012 | Issued |
Array
(
[id] => 9002488
[patent_doc_number] => 20130223613
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-08-29
[patent_title] => 'CONTACT CENTER MONITORING'
[patent_app_type] => utility
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[patent_app_date] => 2012-02-29
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/408830 | Contact center monitoring | Feb 28, 2012 | Issued |
Array
(
[id] => 9002487
[patent_doc_number] => 20130223612
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-08-29
[patent_title] => 'DYNAMIC ADJUSTMENT OF MULTI-DIMENSIONAL ROUTING RULE'
[patent_app_type] => utility
[patent_app_number] => 13/408806
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13408806
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/408806 | DYNAMIC ADJUSTMENT OF MULTI-DIMENSIONAL ROUTING RULE | Feb 28, 2012 | Abandoned |
Array
(
[id] => 8840619
[patent_doc_number] => 20130136247
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-05-30
[patent_title] => 'PERSONALIZING COMMUNICATIONS SERVICES USING ENVIRONMENTAL DATA'
[patent_app_type] => utility
[patent_app_number] => 13/307839
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[patent_app_date] => 2011-11-30
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/307839 | Personalizing communications services using environmental data | Nov 29, 2011 | Issued |
Array
(
[id] => 8840618
[patent_doc_number] => 20130136246
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-05-30
[patent_title] => 'INITIATING A TELEPHONIC CONNECTION'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/307225 | Initiating a telephonic connection | Nov 29, 2011 | Issued |
Array
(
[id] => 8529631
[patent_doc_number] => 08306213
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[patent_title] => 'Skill and level assignment via concentric inlaid circles'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/302626 | Skill and level assignment via concentric inlaid circles | Nov 21, 2011 | Issued |
Array
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[patent_kind] => A1
[patent_issue_date] => 2013-05-23
[patent_title] => 'SYSTEM FOR AND METHOD OF PROVIDING LATA INFORMATION IN RESPONSE TO A LNP QUERY'
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Array
(
[id] => 8696466
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/226449 | System and method for providing service by a first agent while waiting for a second agent | Sep 5, 2011 | Issued |