Search

Christopher T. Wyllie

Examiner (ID: 15156, Phone: (571)270-3937 , Office: P/2465 )

Most Active Art Unit
2465
Art Unit(s)
2419, 2465, 2619
Total Applications
705
Issued Applications
376
Pending Applications
80
Abandoned Applications
267

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10853011 [patent_doc_number] => 08879712 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-11-04 [patent_title] => 'System and method for managing traffic bursts for a plurality of tenants' [patent_app_type] => utility [patent_app_number] => 13/668175 [patent_app_country] => US [patent_app_date] => 2012-11-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 10139 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 235 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13668175 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/668175
System and method for managing traffic bursts for a plurality of tenants Nov 1, 2012 Issued
Array ( [id] => 9067462 [patent_doc_number] => 20130259218 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-10-03 [patent_title] => 'Telephone Number Sharing Configuration' [patent_app_type] => utility [patent_app_number] => 13/633048 [patent_app_country] => US [patent_app_date] => 2012-10-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 7906 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13633048 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/633048
Telephone number sharing configuration Sep 30, 2012 Issued
Array ( [id] => 9694033 [patent_doc_number] => 08824652 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-09-02 [patent_title] => 'Controlled recorded 3-way calling' [patent_app_type] => utility [patent_app_number] => 13/631621 [patent_app_country] => US [patent_app_date] => 2012-09-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 12175 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 276 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13631621 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/631621
Controlled recorded 3-way calling Sep 27, 2012 Issued
Array ( [id] => 8762125 [patent_doc_number] => 08422656 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-04-16 [patent_title] => 'Incoming and outgoing call control customization' [patent_app_type] => utility [patent_app_number] => 13/617535 [patent_app_country] => US [patent_app_date] => 2012-09-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 10397 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 446 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13617535 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/617535
Incoming and outgoing call control customization Sep 13, 2012 Issued
Array ( [id] => 8521660 [patent_doc_number] => 20120321068 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-12-20 [patent_title] => 'CONTROLLING A TEST LOAD THROTTLE' [patent_app_type] => utility [patent_app_number] => 13/595418 [patent_app_country] => US [patent_app_date] => 2012-08-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 3582 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13595418 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/595418
Controlling a test load throttle Aug 26, 2012 Issued
Array ( [id] => 8988753 [patent_doc_number] => 20130216034 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-08-22 [patent_title] => 'Multicall Telephone System' [patent_app_type] => utility [patent_app_number] => 13/591633 [patent_app_country] => US [patent_app_date] => 2012-08-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 1793 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13591633 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/591633
Multicall Telephone System Aug 21, 2012 Abandoned
Array ( [id] => 9780076 [patent_doc_number] => 08855291 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-10-07 [patent_title] => 'Limiting contact in a networked contact center environment' [patent_app_type] => utility [patent_app_number] => 13/552428 [patent_app_country] => US [patent_app_date] => 2012-07-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 17 [patent_no_of_words] => 10013 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 211 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13552428 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/552428
Limiting contact in a networked contact center environment Jul 17, 2012 Issued
Array ( [id] => 8898394 [patent_doc_number] => 08477922 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-07-02 [patent_title] => 'Call redirect via centralized bridges' [patent_app_type] => utility [patent_app_number] => 13/542132 [patent_app_country] => US [patent_app_date] => 2012-07-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 2144 [patent_no_of_claims] => 3 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 419 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13542132 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/542132
Call redirect via centralized bridges Jul 4, 2012 Issued
Array ( [id] => 9022292 [patent_doc_number] => 08532283 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-09-10 [patent_title] => 'Integrating embedded links with call center operation' [patent_app_type] => utility [patent_app_number] => 13/470757 [patent_app_country] => US [patent_app_date] => 2012-05-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 17303 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 286 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13470757 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/470757
Integrating embedded links with call center operation May 13, 2012 Issued
Array ( [id] => 9147300 [patent_doc_number] => 20130301823 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-11-14 [patent_title] => 'Extracting social relations from calling time data' [patent_app_type] => utility [patent_app_number] => 13/468041 [patent_app_country] => US [patent_app_date] => 2012-05-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 5571 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13468041 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/468041
Extracting social relations from calling time data May 9, 2012 Issued
Array ( [id] => 8529619 [patent_doc_number] => 08306201 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2012-11-06 [patent_title] => 'Telephone number sharing configuration' [patent_app_type] => utility [patent_app_number] => 13/437863 [patent_app_country] => US [patent_app_date] => 2012-04-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7868 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 241 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13437863 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/437863
Telephone number sharing configuration Apr 1, 2012 Issued
Array ( [id] => 9053422 [patent_doc_number] => 20130251136 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-09-26 [patent_title] => 'IM TO PHONE ESCALATION FOR CUSTOMER SUPPORT' [patent_app_type] => utility [patent_app_number] => 13/430021 [patent_app_country] => US [patent_app_date] => 2012-03-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7809 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13430021 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/430021
IM to phone escalation for customer support Mar 25, 2012 Issued
Array ( [id] => 10884447 [patent_doc_number] => 08908843 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-12-09 [patent_title] => 'Beaming to the next conference or between concurrent conferences' [patent_app_type] => utility [patent_app_number] => 13/426332 [patent_app_country] => US [patent_app_date] => 2012-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7503 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 307 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13426332 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/426332
Beaming to the next conference or between concurrent conferences Mar 20, 2012 Issued
Array ( [id] => 9002488 [patent_doc_number] => 20130223613 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-08-29 [patent_title] => 'CONTACT CENTER MONITORING' [patent_app_type] => utility [patent_app_number] => 13/408830 [patent_app_country] => US [patent_app_date] => 2012-02-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5874 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13408830 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/408830
Contact center monitoring Feb 28, 2012 Issued
Array ( [id] => 9002487 [patent_doc_number] => 20130223612 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-08-29 [patent_title] => 'DYNAMIC ADJUSTMENT OF MULTI-DIMENSIONAL ROUTING RULE' [patent_app_type] => utility [patent_app_number] => 13/408806 [patent_app_country] => US [patent_app_date] => 2012-02-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9096 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13408806 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/408806
DYNAMIC ADJUSTMENT OF MULTI-DIMENSIONAL ROUTING RULE Feb 28, 2012 Abandoned
Array ( [id] => 8840619 [patent_doc_number] => 20130136247 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-05-30 [patent_title] => 'PERSONALIZING COMMUNICATIONS SERVICES USING ENVIRONMENTAL DATA' [patent_app_type] => utility [patent_app_number] => 13/307839 [patent_app_country] => US [patent_app_date] => 2011-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7275 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13307839 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/307839
Personalizing communications services using environmental data Nov 29, 2011 Issued
Array ( [id] => 8840618 [patent_doc_number] => 20130136246 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-05-30 [patent_title] => 'INITIATING A TELEPHONIC CONNECTION' [patent_app_type] => utility [patent_app_number] => 13/307225 [patent_app_country] => US [patent_app_date] => 2011-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6196 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13307225 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/307225
Initiating a telephonic connection Nov 29, 2011 Issued
Array ( [id] => 8529631 [patent_doc_number] => 08306213 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2012-11-06 [patent_title] => 'Skill and level assignment via concentric inlaid circles' [patent_app_type] => utility [patent_app_number] => 13/302626 [patent_app_country] => US [patent_app_date] => 2011-11-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 8019 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 264 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13302626 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/302626
Skill and level assignment via concentric inlaid circles Nov 21, 2011 Issued
Array ( [id] => 8828021 [patent_doc_number] => 20130129066 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-05-23 [patent_title] => 'SYSTEM FOR AND METHOD OF PROVIDING LATA INFORMATION IN RESPONSE TO A LNP QUERY' [patent_app_type] => utility [patent_app_number] => 13/300736 [patent_app_country] => US [patent_app_date] => 2011-11-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7833 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13300736 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/300736
SYSTEM FOR AND METHOD OF PROVIDING LATA INFORMATION IN RESPONSE TO A LNP QUERY Nov 20, 2011 Abandoned
Array ( [id] => 8696466 [patent_doc_number] => 20130058475 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-03-07 [patent_title] => 'SYSTEM AND METHOD FOR PROVIDING SERVICE BY A FIRST AGENT WHILE WAITING FOR A SECOND AGENT' [patent_app_type] => utility [patent_app_number] => 13/226449 [patent_app_country] => US [patent_app_date] => 2011-09-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 7544 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13226449 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/226449
System and method for providing service by a first agent while waiting for a second agent Sep 5, 2011 Issued
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