Search

Dung V. Nguyen

Examiner (ID: 15332, Phone: (571)272-4490 , Office: P/3723 )

Most Active Art Unit
3723
Art Unit(s)
3723
Total Applications
2480
Issued Applications
2043
Pending Applications
48
Abandoned Applications
397

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18499662 [patent_doc_number] => 20230222425 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-07-13 [patent_title] => SYSTEM AND METHOD FOR PRIORITIZING AGENTS FOR WORKING FROM OFFICE IN A HYBRID CONTACT CENTER WORK ENVIRONMENT [patent_app_type] => utility [patent_app_number] => 17/571490 [patent_app_country] => US [patent_app_date] => 2022-01-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4301 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -8 [patent_words_short_claim] => 149 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17571490 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/571490
SYSTEM AND METHOD FOR PRIORITIZING AGENTS FOR WORKING FROM OFFICE IN A HYBRID CONTACT CENTER WORK ENVIRONMENT Jan 8, 2022 Abandoned
Array ( [id] => 17484992 [patent_doc_number] => 20220092496 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-24 [patent_title] => FRICTIONLESS AND AUTONOMOUS CONTROL PROCESSING [patent_app_type] => utility [patent_app_number] => 17/541678 [patent_app_country] => US [patent_app_date] => 2021-12-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4972 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 72 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17541678 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/541678
FRICTIONLESS AND AUTONOMOUS CONTROL PROCESSING Dec 2, 2021 Abandoned
Array ( [id] => 18331166 [patent_doc_number] => 11636413 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-04-25 [patent_title] => Autonomic discrete business activity management method [patent_app_type] => utility [patent_app_number] => 17/542351 [patent_app_country] => US [patent_app_date] => 2021-12-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 18 [patent_figures_cnt] => 18 [patent_no_of_words] => 24945 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 213 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17542351 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/542351
Autonomic discrete business activity management method Dec 2, 2021 Issued
Array ( [id] => 17463059 [patent_doc_number] => 20220076365 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-10 [patent_title] => FRICTIONLESS SECURITY MONITORING AND MANAGEMENT [patent_app_type] => utility [patent_app_number] => 17/530900 [patent_app_country] => US [patent_app_date] => 2021-11-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6675 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17530900 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/530900
Frictionless security monitoring and management Nov 18, 2021 Issued
Array ( [id] => 18864790 [patent_doc_number] => 20230419227 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-28 [patent_title] => SYSTEM FOR QUANTIATIVE CALUCULATION OF THE IMPACT RATE OF RETURN OF A FINANCIAL ALLOCATION [patent_app_type] => utility [patent_app_number] => 18/038305 [patent_app_country] => US [patent_app_date] => 2021-11-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 68899 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18038305 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/038305
SYSTEM FOR QUANTIATIVE CALUCULATION OF THE IMPACT RATE OF RETURN OF A FINANCIAL ALLOCATION Nov 18, 2021 Pending
Array ( [id] => 17447123 [patent_doc_number] => 20220067628 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-03 [patent_title] => DIRECTIONAL STREAM VALUE ANALYSIS SYSTEM AND SERVER [patent_app_type] => utility [patent_app_number] => 17/525478 [patent_app_country] => US [patent_app_date] => 2021-11-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6606 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 156 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17525478 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/525478
DIRECTIONAL STREAM VALUE ANALYSIS SYSTEM AND SERVER Nov 11, 2021 Abandoned
Array ( [id] => 18847598 [patent_doc_number] => 20230410002 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-21 [patent_title] => METHOD AND DEVICE FOR JOB SCHEDULING FOR GIG WORKER [patent_app_type] => utility [patent_app_number] => 18/036989 [patent_app_country] => US [patent_app_date] => 2021-11-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7148 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18036989 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/036989
METHOD AND DEVICE FOR JOB SCHEDULING FOR GIG WORKER Nov 8, 2021 Abandoned
Array ( [id] => 17430855 [patent_doc_number] => 20220058564 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-02-24 [patent_title] => PERSON-IN-CHARGE RECOMMENDATION SYSTEM BASED ON TASK TRACKER [patent_app_type] => utility [patent_app_number] => 17/518220 [patent_app_country] => US [patent_app_date] => 2021-11-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5518 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -11 [patent_words_short_claim] => 113 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17518220 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/518220
PERSON-IN-CHARGE RECOMMENDATION SYSTEM BASED ON TASK TRACKER Nov 2, 2021 Abandoned
Array ( [id] => 18735081 [patent_doc_number] => 11803819 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-10-31 [patent_title] => System and method of providing to-do list of user [patent_app_type] => utility [patent_app_number] => 17/512066 [patent_app_country] => US [patent_app_date] => 2021-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 27 [patent_figures_cnt] => 29 [patent_no_of_words] => 20742 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 168 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17512066 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/512066
System and method of providing to-do list of user Oct 26, 2021 Issued
Array ( [id] => 17598325 [patent_doc_number] => 20220147899 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-05-12 [patent_title] => Systems and Methods For Updating Maps Based On Telematics Data [patent_app_type] => utility [patent_app_number] => 17/510128 [patent_app_country] => US [patent_app_date] => 2021-10-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 54930 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 113 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17510128 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/510128
Systems and methods for updating maps based on telematics data Oct 24, 2021 Issued
Array ( [id] => 18295353 [patent_doc_number] => 20230105039 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-06 [patent_title] => NETWORK BENCHMARKING ARCHITECTURE [patent_app_type] => utility [patent_app_number] => 17/495415 [patent_app_country] => US [patent_app_date] => 2021-10-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7769 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 251 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17495415 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/495415
NETWORK BENCHMARKING ARCHITECTURE Oct 5, 2021 Abandoned
Array ( [id] => 17346324 [patent_doc_number] => 20220012655 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-01-13 [patent_title] => Systems and Methods for Improving Process Safety in an Industrial Environment [patent_app_type] => utility [patent_app_number] => 17/483944 [patent_app_country] => US [patent_app_date] => 2021-09-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12527 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 219 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17483944 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/483944
Systems and Methods for Improving Process Safety in an Industrial Environment Sep 23, 2021 Abandoned
Array ( [id] => 17751914 [patent_doc_number] => 20220230119 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-07-21 [patent_title] => COMPUTER AND MEASURE EVALUATING METHOD [patent_app_type] => utility [patent_app_number] => 17/468797 [patent_app_country] => US [patent_app_date] => 2021-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8926 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -8 [patent_words_short_claim] => 217 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17468797 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/468797
COMPUTER AND MEASURE EVALUATING METHOD Sep 7, 2021 Abandoned
Array ( [id] => 17302299 [patent_doc_number] => 20210398138 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-12-23 [patent_title] => COMPUTERIZED OPTIMIZATION OF CUSTOMER SERVICE QUEUE BASED ON CUSTOMER DEVICE DETECTION [patent_app_type] => utility [patent_app_number] => 17/462958 [patent_app_country] => US [patent_app_date] => 2021-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7736 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17462958 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/462958
Computerized optimization of customer service queue based on customer device detection Aug 30, 2021 Issued
Array ( [id] => 18230613 [patent_doc_number] => 20230069607 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-02 [patent_title] => SYSTEM AND METHOD FOR MANAGING OPERATOR SETTINGS FOR A WORK MACHINE [patent_app_type] => utility [patent_app_number] => 17/458234 [patent_app_country] => US [patent_app_date] => 2021-08-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10129 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17458234 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/458234
System and method for managing operator settings for a work machine Aug 25, 2021 Issued
Array ( [id] => 17416264 [patent_doc_number] => 20220051168 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-02-17 [patent_title] => INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, AND NON-TRANSITORY STORAGE MEDIUM [patent_app_type] => utility [patent_app_number] => 17/398586 [patent_app_country] => US [patent_app_date] => 2021-08-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6431 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 78 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17398586 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/398586
INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, AND NON-TRANSITORY STORAGE MEDIUM Aug 9, 2021 Abandoned
Array ( [id] => 17246310 [patent_doc_number] => 20210366055 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-11-25 [patent_title] => SYSTEMS AND METHODS FOR GENERATING ACCURATE TRANSACTION DATA AND MANIPULATION [patent_app_type] => utility [patent_app_number] => 17/396355 [patent_app_country] => US [patent_app_date] => 2021-08-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17461 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -19 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17396355 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/396355
SYSTEMS AND METHODS FOR GENERATING ACCURATE TRANSACTION DATA AND MANIPULATION Aug 5, 2021 Abandoned
Array ( [id] => 18179098 [patent_doc_number] => 20230039827 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-09 [patent_title] => TOOL FOR BUSINESS RESILIENCE TO DISASTER [patent_app_type] => utility [patent_app_number] => 17/393693 [patent_app_country] => US [patent_app_date] => 2021-08-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8253 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 111 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17393693 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/393693
TOOL FOR BUSINESS RESILIENCE TO DISASTER Aug 3, 2021 Abandoned
Array ( [id] => 18165833 [patent_doc_number] => 20230032434 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-02 [patent_title] => INTELLIGENT NOTIFICATION OF MULTITASKING OPTIONS DURING A COMMUNICATION SESSION [patent_app_type] => utility [patent_app_number] => 17/390918 [patent_app_country] => US [patent_app_date] => 2021-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8872 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 153 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17390918 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/390918
INTELLIGENT NOTIFICATION OF MULTITASKING OPTIONS DURING A COMMUNICATION SESSION Jul 30, 2021 Pending
Array ( [id] => 18181621 [patent_doc_number] => 20230042350 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-09 [patent_title] => SYSTEM AND METHOD FOR IMPROVING QUALITY ASSURANCE PROCESS IN CONTACT CENTERS [patent_app_type] => utility [patent_app_number] => 17/376565 [patent_app_country] => US [patent_app_date] => 2021-07-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13041 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -15 [patent_words_short_claim] => 104 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17376565 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/376565
SYSTEM AND METHOD FOR IMPROVING QUALITY ASSURANCE PROCESS IN CONTACT CENTERS Jul 14, 2021 Pending
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