Search

Harry S. Hong

Examiner (ID: 2527)

Most Active Art Unit
2652
Art Unit(s)
2642, 2614, 2742, 2601, 2899, 2652, 2693
Total Applications
2182
Issued Applications
1903
Pending Applications
109
Abandoned Applications
177

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 16638999 [patent_doc_number] => 10917526 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-02-09 [patent_title] => Techniques for decisioning behavioral pairing in a task assignment system [patent_app_type] => utility [patent_app_number] => 16/990184 [patent_app_country] => US [patent_app_date] => 2020-08-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7583 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 129 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16990184 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/990184
Techniques for decisioning behavioral pairing in a task assignment system Aug 10, 2020 Issued
Array ( [id] => 16708838 [patent_doc_number] => 10958788 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-03-23 [patent_title] => Third-party outdial process for establishing a language interpretation session [patent_app_type] => utility [patent_app_number] => 16/986660 [patent_app_country] => US [patent_app_date] => 2020-08-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 4493 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 262 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16986660 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/986660
Third-party outdial process for establishing a language interpretation session Aug 5, 2020 Issued
Array ( [id] => 16929381 [patent_doc_number] => 11050883 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-06-29 [patent_title] => Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction [patent_app_type] => utility [patent_app_number] => 16/947512 [patent_app_country] => US [patent_app_date] => 2020-08-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 30886 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 185 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16947512 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/947512
Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction Aug 3, 2020 Issued
Array ( [id] => 16685365 [patent_doc_number] => 10944867 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-03-09 [patent_title] => Reducing telephone network traffic through automated telephone calls [patent_app_type] => utility [patent_app_number] => 16/947481 [patent_app_country] => US [patent_app_date] => 2020-08-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 30884 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 204 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16947481 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/947481
Reducing telephone network traffic through automated telephone calls Aug 2, 2020 Issued
Array ( [id] => 17271421 [patent_doc_number] => 11196861 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-12-07 [patent_title] => AI-based compliance and preference system [patent_app_type] => utility [patent_app_number] => 16/941416 [patent_app_country] => US [patent_app_date] => 2020-07-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 8 [patent_no_of_words] => 19877 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 112 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16941416 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/941416
AI-based compliance and preference system Jul 27, 2020 Issued
Array ( [id] => 17746737 [patent_doc_number] => 11394827 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-07-19 [patent_title] => Device communication from public safety answering point to sensor [patent_app_type] => utility [patent_app_number] => 16/921829 [patent_app_country] => US [patent_app_date] => 2020-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 11 [patent_no_of_words] => 7800 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 56 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16921829 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/921829
Device communication from public safety answering point to sensor Jul 5, 2020 Issued
Array ( [id] => 16395653 [patent_doc_number] => 20200336594 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-10-22 [patent_title] => TECHNIQUES FOR CASE ALLOCATION [patent_app_type] => utility [patent_app_number] => 16/921643 [patent_app_country] => US [patent_app_date] => 2020-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4652 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16921643 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/921643
Techniques for case allocation Jul 5, 2020 Issued
Array ( [id] => 17909707 [patent_doc_number] => 11463583 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-10-04 [patent_title] => Device communication with public safety answering point [patent_app_type] => utility [patent_app_number] => 16/921816 [patent_app_country] => US [patent_app_date] => 2020-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 11 [patent_no_of_words] => 7832 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16921816 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/921816
Device communication with public safety answering point Jul 5, 2020 Issued
Array ( [id] => 17560247 [patent_doc_number] => 11316981 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-04-26 [patent_title] => Stack queuing customer care routing with vertical metrics [patent_app_type] => utility [patent_app_number] => 16/917762 [patent_app_country] => US [patent_app_date] => 2020-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7976 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16917762 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/917762
Stack queuing customer care routing with vertical metrics Jun 29, 2020 Issued
Array ( [id] => 16804471 [patent_doc_number] => 10999437 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-05-04 [patent_title] => Methods for simultaneous interaction on a web page by a customer and customer service representative [patent_app_type] => utility [patent_app_number] => 16/914115 [patent_app_country] => US [patent_app_date] => 2020-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 7639 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 148 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16914115 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/914115
Methods for simultaneous interaction on a web page by a customer and customer service representative Jun 25, 2020 Issued
Array ( [id] => 17608269 [patent_doc_number] => 11336766 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-05-17 [patent_title] => Telephone call-back device [patent_app_type] => utility [patent_app_number] => 16/913979 [patent_app_country] => US [patent_app_date] => 2020-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 3408 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 92 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16913979 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/913979
Telephone call-back device Jun 25, 2020 Issued
Array ( [id] => 16363624 [patent_doc_number] => 20200320375 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-10-08 [patent_title] => ACCELERATING NEURAL NETWORKS WITH LOW PRECISION-BASED MULTIPLICATION AND EXPLOITING SPARSITY IN HIGHER ORDER BITS [patent_app_type] => utility [patent_app_number] => 16/909295 [patent_app_country] => US [patent_app_date] => 2020-06-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15350 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -21 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16909295 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/909295
Accelerating neural networks with low precision-based multiplication and exploiting sparsity in higher order bits Jun 22, 2020 Issued
Array ( [id] => 16365733 [patent_doc_number] => 20200322484 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-10-08 [patent_title] => Method and System for Scheduling and Initiating a Conference Call or Other Event [patent_app_type] => utility [patent_app_number] => 16/946425 [patent_app_country] => US [patent_app_date] => 2020-06-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5872 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 316 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16946425 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/946425
Method and system for scheduling and initiating a conference call or other event Jun 21, 2020 Issued
Array ( [id] => 16543949 [patent_doc_number] => 20200410364 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-12-31 [patent_title] => METHOD FOR ESTIMATING A GLOBAL UNCERTAINTY OF A NEURAL NETWORK [patent_app_type] => utility [patent_app_number] => 16/907957 [patent_app_country] => US [patent_app_date] => 2020-06-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5977 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -23 [patent_words_short_claim] => 126 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16907957 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/907957
Method for estimating a global uncertainty of a neural network Jun 21, 2020 Issued
Array ( [id] => 16685370 [patent_doc_number] => 10944872 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-03-09 [patent_title] => Centralized event log generation and analysis for contact centers [patent_app_type] => utility [patent_app_number] => 16/894368 [patent_app_country] => US [patent_app_date] => 2020-06-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 12197 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16894368 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/894368
Centralized event log generation and analysis for contact centers Jun 4, 2020 Issued
Array ( [id] => 16685369 [patent_doc_number] => 10944871 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-03-09 [patent_title] => Centralized event log generation and analysis for contact centers [patent_app_type] => utility [patent_app_number] => 16/894347 [patent_app_country] => US [patent_app_date] => 2020-06-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 12197 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 186 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16894347 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/894347
Centralized event log generation and analysis for contact centers Jun 4, 2020 Issued
Array ( [id] => 16434157 [patent_doc_number] => 10834263 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-11-10 [patent_title] => Techniques for behavioral pairing in a contact center system [patent_app_type] => utility [patent_app_number] => 16/877143 [patent_app_country] => US [patent_app_date] => 2020-05-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 24 [patent_no_of_words] => 14070 [patent_no_of_claims] => 28 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 152 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16877143 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/877143
Techniques for behavioral pairing in a contact center system May 17, 2020 Issued
Array ( [id] => 18357139 [patent_doc_number] => 11645544 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-05-09 [patent_title] => System and method for continual learning using experience replay [patent_app_type] => utility [patent_app_number] => 16/875852 [patent_app_country] => US [patent_app_date] => 2020-05-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 11 [patent_no_of_words] => 8209 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 122 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16875852 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/875852
System and method for continual learning using experience replay May 14, 2020 Issued
Array ( [id] => 16480872 [patent_doc_number] => 10855838 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-12-01 [patent_title] => Systems and methods for blockchain wireless services in a controlled environment [patent_app_type] => utility [patent_app_number] => 16/874391 [patent_app_country] => US [patent_app_date] => 2020-05-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 3613 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16874391 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/874391
Systems and methods for blockchain wireless services in a controlled environment May 13, 2020 Issued
Array ( [id] => 16449489 [patent_doc_number] => 10841424 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-11-17 [patent_title] => Call monitoring and feedback reporting using machine learning [patent_app_type] => utility [patent_app_number] => 15/931842 [patent_app_country] => US [patent_app_date] => 2020-05-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7569 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 225 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15931842 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/931842
Call monitoring and feedback reporting using machine learning May 13, 2020 Issued
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