
Harry S. Hong
Examiner (ID: 2527)
| Most Active Art Unit | 2652 |
| Art Unit(s) | 2642, 2614, 2742, 2601, 2899, 2652, 2693 |
| Total Applications | 2182 |
| Issued Applications | 1903 |
| Pending Applications | 109 |
| Abandoned Applications | 177 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 16960182
[patent_doc_number] => 11064074
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-07-13
[patent_title] => Enhanced digital messaging
[patent_app_type] => utility
[patent_app_number] => 16/867347
[patent_app_country] => US
[patent_app_date] => 2020-05-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 24
[patent_figures_cnt] => 28
[patent_no_of_words] => 21125
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 128
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16867347
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/867347 | Enhanced digital messaging | May 4, 2020 | Issued |
Array
(
[id] => 17575280
[patent_doc_number] => 11323562
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2022-05-03
[patent_title] => Communication method for processing crank call
[patent_app_type] => utility
[patent_app_number] => 16/855118
[patent_app_country] => US
[patent_app_date] => 2020-04-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 12
[patent_no_of_words] => 5400
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 98
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16855118
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/855118 | Communication method for processing crank call | Apr 21, 2020 | Issued |
Array
(
[id] => 17093958
[patent_doc_number] => 11122161
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2021-09-14
[patent_title] => Feature regulation between endpoints of a multi-endpoint communication service
[patent_app_type] => utility
[patent_app_number] => 16/848157
[patent_app_country] => US
[patent_app_date] => 2020-04-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 5916
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 123
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16848157
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/848157 | Feature regulation between endpoints of a multi-endpoint communication service | Apr 13, 2020 | Issued |
Array
(
[id] => 16486104
[patent_doc_number] => 20200379709
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-12-03
[patent_title] => DISPLAY DEVICE
[patent_app_type] => utility
[patent_app_number] => 16/841680
[patent_app_country] => US
[patent_app_date] => 2020-04-07
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 22344
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -22
[patent_words_short_claim] => 64
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16841680
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/841680 | Display device including a sound generator and vibration damping member | Apr 6, 2020 | Issued |
Array
(
[id] => 19429566
[patent_doc_number] => 12089013
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2024-09-10
[patent_title] => Audio processing device having microphones arranged with different spacing and diameters
[patent_app_type] => utility
[patent_app_number] => 17/612308
[patent_app_country] => US
[patent_app_date] => 2020-04-03
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 13
[patent_no_of_words] => 13712
[patent_no_of_claims] => 14
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 85
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17612308
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/612308 | Audio processing device having microphones arranged with different spacing and diameters | Apr 2, 2020 | Issued |
Array
(
[id] => 16181691
[patent_doc_number] => 20200228660
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-07-16
[patent_title] => SYSTEM AND METHOD OF AUTOMATED ROUTING AND GUIDANCE BASED ON CONTINUOUS CUSTOMER AND CUSTOMER SERVICE REPRESENTATIVE FEEDBACK
[patent_app_type] => utility
[patent_app_number] => 16/837702
[patent_app_country] => US
[patent_app_date] => 2020-04-01
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 9245
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16837702
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/837702 | System and method of automated routing and guidance based on continuous customer and customer service representative feedback | Mar 31, 2020 | Issued |
Array
(
[id] => 16318279
[patent_doc_number] => 10778843
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-09-15
[patent_title] => System and method of automated routing and guidance based on continuous customer and customer service representative feedback
[patent_app_type] => utility
[patent_app_number] => 16/837685
[patent_app_country] => US
[patent_app_date] => 2020-04-01
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 9275
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 155
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16837685
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/837685 | System and method of automated routing and guidance based on continuous customer and customer service representative feedback | Mar 31, 2020 | Issued |
Array
(
[id] => 16567762
[patent_doc_number] => 10893145
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-01-12
[patent_title] => Context-aware redirection from telephony environment to messaging environment
[patent_app_type] => utility
[patent_app_number] => 16/835695
[patent_app_country] => US
[patent_app_date] => 2020-03-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 11803
[patent_no_of_claims] => 69
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 139
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16835695
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/835695 | Context-aware redirection from telephony environment to messaging environment | Mar 30, 2020 | Issued |
Array
(
[id] => 16974688
[patent_doc_number] => 11070676
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-07-20
[patent_title] => Embedded audio passcode in ringtone to establish secure connection for arbitrary phone relay
[patent_app_type] => utility
[patent_app_number] => 16/829636
[patent_app_country] => US
[patent_app_date] => 2020-03-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 14
[patent_figures_cnt] => 15
[patent_no_of_words] => 20807
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 129
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16829636
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/829636 | Embedded audio passcode in ringtone to establish secure connection for arbitrary phone relay | Mar 24, 2020 | Issued |
Array
(
[id] => 17907805
[patent_doc_number] => 11461660
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2022-10-04
[patent_title] => Frequency-domain impedance sensing system and method for neural network prediction of impending failure modes
[patent_app_type] => utility
[patent_app_number] => 16/823811
[patent_app_country] => US
[patent_app_date] => 2020-03-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 3819
[patent_no_of_claims] => 15
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 203
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16823811
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/823811 | Frequency-domain impedance sensing system and method for neural network prediction of impending failure modes | Mar 18, 2020 | Issued |
Array
(
[id] => 17049144
[patent_doc_number] => 11102347
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2021-08-24
[patent_title] => Message back system
[patent_app_type] => utility
[patent_app_number] => 16/818991
[patent_app_country] => US
[patent_app_date] => 2020-03-13
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 5785
[patent_no_of_claims] => 12
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 128
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16818991
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/818991 | Message back system | Mar 12, 2020 | Issued |
Array
(
[id] => 16699146
[patent_doc_number] => 10949750
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-03-16
[patent_title] => Methods, systems and apparatus for using session, device and/or user signatures
[patent_app_type] => utility
[patent_app_number] => 16/817601
[patent_app_country] => US
[patent_app_date] => 2020-03-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 39
[patent_figures_cnt] => 45
[patent_no_of_words] => 43998
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 86
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16817601
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/817601 | Methods, systems and apparatus for using session, device and/or user signatures | Mar 11, 2020 | Issued |
Array
(
[id] => 16699145
[patent_doc_number] => 10949749
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-03-16
[patent_title] => Methods, systems and apparatus for using session, device and/or user signatures
[patent_app_type] => utility
[patent_app_number] => 16/817546
[patent_app_country] => US
[patent_app_date] => 2020-03-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 35
[patent_figures_cnt] => 39
[patent_no_of_words] => 42330
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 94
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16817546
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/817546 | Methods, systems and apparatus for using session, device and/or user signatures | Mar 11, 2020 | Issued |
Array
(
[id] => 17366865
[patent_doc_number] => 11233905
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2022-01-25
[patent_title] => Call center load balancing and routing management
[patent_app_type] => utility
[patent_app_number] => 16/791769
[patent_app_country] => US
[patent_app_date] => 2020-02-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 12659
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 43
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16791769
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/791769 | Call center load balancing and routing management | Feb 13, 2020 | Issued |
Array
(
[id] => 16494893
[patent_doc_number] => 10860937
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2020-12-08
[patent_title] => System and method for managing routing of customer calls to agents
[patent_app_type] => utility
[patent_app_number] => 16/791750
[patent_app_country] => US
[patent_app_date] => 2020-02-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 6
[patent_no_of_words] => 11624
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 170
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16791750
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/791750 | System and method for managing routing of customer calls to agents | Feb 13, 2020 | Issued |
Array
(
[id] => 16023581
[patent_doc_number] => 20200186634
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-06-11
[patent_title] => SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A TELECOMMUNICATIONS DEVICE
[patent_app_type] => utility
[patent_app_number] => 16/789379
[patent_app_country] => US
[patent_app_date] => 2020-02-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 7986
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -20
[patent_words_short_claim] => 148
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16789379
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/789379 | System and method for provision of an advanced network function to a telecommunications device | Feb 11, 2020 | Issued |
Array
(
[id] => 18268515
[patent_doc_number] => 20230089757
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-03-23
[patent_title] => CALL ROUTING BASED ON TECHNICAL SKILLS OF USERS
[patent_app_type] => utility
[patent_app_number] => 17/795450
[patent_app_country] => US
[patent_app_date] => 2020-01-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 8377
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -12
[patent_words_short_claim] => 68
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17795450
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/795450 | CALL ROUTING BASED ON TECHNICAL SKILLS OF USERS | Jan 28, 2020 | Abandoned |
Array
(
[id] => 16608453
[patent_doc_number] => 10909463
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2021-02-02
[patent_title] => System and method for managing routing of customer calls to agents
[patent_app_type] => utility
[patent_app_number] => 16/773805
[patent_app_country] => US
[patent_app_date] => 2020-01-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 11
[patent_no_of_words] => 15358
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 179
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16773805
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/773805 | System and method for managing routing of customer calls to agents | Jan 26, 2020 | Issued |
Array
(
[id] => 17463381
[patent_doc_number] => 20220076687
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2022-03-10
[patent_title] => ELECTRONIC DEVICE, METHOD AND COMPUTER PROGRAM
[patent_app_type] => utility
[patent_app_number] => 17/423489
[patent_app_country] => US
[patent_app_date] => 2020-01-23
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 7708
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -12
[patent_words_short_claim] => 52
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17423489
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/423489 | Electronic device, method and computer program | Jan 22, 2020 | Issued |
Array
(
[id] => 16447426
[patent_doc_number] => 10839355
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-11-17
[patent_title] => Systems and methods for intelligently joining a meeting/conference
[patent_app_type] => utility
[patent_app_number] => 16/745237
[patent_app_country] => US
[patent_app_date] => 2020-01-16
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 8735
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 107
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16745237
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/745237 | Systems and methods for intelligently joining a meeting/conference | Jan 15, 2020 | Issued |