Search

Harry S. Hong

Examiner (ID: 2527)

Most Active Art Unit
2652
Art Unit(s)
2642, 2614, 2742, 2601, 2899, 2652, 2693
Total Applications
2182
Issued Applications
1903
Pending Applications
109
Abandoned Applications
177

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 13864575 [patent_doc_number] => 10194031 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-01-29 [patent_title] => Apparatus, system, and method of conference assistance [patent_app_type] => utility [patent_app_number] => 15/670130 [patent_app_country] => US [patent_app_date] => 2017-08-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 23 [patent_no_of_words] => 12388 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 127 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15670130 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/670130
Apparatus, system, and method of conference assistance Aug 6, 2017 Issued
Array ( [id] => 14369489 [patent_doc_number] => 10306068 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-05-28 [patent_title] => Call center load balancing and routing management [patent_app_type] => utility [patent_app_number] => 15/642635 [patent_app_country] => US [patent_app_date] => 2017-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10611 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 122 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15642635 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/642635
Call center load balancing and routing management Jul 5, 2017 Issued
Array ( [id] => 12251241 [patent_doc_number] => 09924037 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-03-20 [patent_title] => 'Method and system for a scalable computer-telephony integration system' [patent_app_type] => utility [patent_app_number] => 15/635459 [patent_app_country] => US [patent_app_date] => 2017-06-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 23718 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 223 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15635459 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/635459
Method and system for a scalable computer-telephony integration system Jun 27, 2017 Issued
Array ( [id] => 17077301 [patent_doc_number] => 11113706 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-09-07 [patent_title] => Scoring information matching method and device, storage medium and server [patent_app_type] => utility [patent_app_number] => 16/076583 [patent_app_country] => US [patent_app_date] => 2017-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7614 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 210 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16076583 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/076583
Scoring information matching method and device, storage medium and server Jun 25, 2017 Issued
Array ( [id] => 12439881 [patent_doc_number] => 09979816 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-05-22 [patent_title] => Reduction in network congestion [patent_app_type] => utility [patent_app_number] => 15/627620 [patent_app_country] => US [patent_app_date] => 2017-06-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 28515 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 108 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15627620 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/627620
Reduction in network congestion Jun 19, 2017 Issued
Array ( [id] => 13113843 [patent_doc_number] => 10075591 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-09-11 [patent_title] => Agent application and integrated call processing platform [patent_app_type] => utility [patent_app_number] => 15/605592 [patent_app_country] => US [patent_app_date] => 2017-05-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 8632 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605592 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/605592
Agent application and integrated call processing platform May 24, 2017 Issued
Array ( [id] => 11960592 [patent_doc_number] => 20170264744 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-09-14 [patent_title] => 'SYSTEM AND METHODS FOR ANALYZING MULTICHANNEL COMMUNICATIONS INCLUDING VOICE DATA' [patent_app_type] => utility [patent_app_number] => 15/605333 [patent_app_country] => US [patent_app_date] => 2017-05-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 17694 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605333 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/605333
System and methods for analyzing multichannel communications including voice data May 24, 2017 Issued
Array ( [id] => 14740919 [patent_doc_number] => 10389879 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-08-20 [patent_title] => Real-time speech feed to agent greeting [patent_app_type] => utility [patent_app_number] => 15/599537 [patent_app_country] => US [patent_app_date] => 2017-05-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 6390 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 108 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15599537 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/599537
Real-time speech feed to agent greeting May 18, 2017 Issued
Array ( [id] => 12196691 [patent_doc_number] => 09900437 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-02-20 [patent_title] => 'Customer controlled interaction management' [patent_app_type] => utility [patent_app_number] => 15/594211 [patent_app_country] => US [patent_app_date] => 2017-05-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 14229 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15594211 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/594211
Customer controlled interaction management May 11, 2017 Issued
Array ( [id] => 12379653 [patent_doc_number] => 09961457 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-05-01 [patent_title] => RF antenna and hearing device with RF antenna [patent_app_type] => utility [patent_app_number] => 15/589592 [patent_app_country] => US [patent_app_date] => 2017-05-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7469 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 179 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15589592 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/589592
RF antenna and hearing device with RF antenna May 7, 2017 Issued
Array ( [id] => 12557250 [patent_doc_number] => 10015317 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-07-03 [patent_title] => Cross-process computer telephony integration (CTI) client [patent_app_type] => utility [patent_app_number] => 15/588671 [patent_app_country] => US [patent_app_date] => 2017-05-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 12842 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 188 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15588671 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/588671
Cross-process computer telephony integration (CTI) client May 6, 2017 Issued
Array ( [id] => 15168679 [patent_doc_number] => 10489838 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-11-26 [patent_title] => Method for using customer attributes to select a service representative [patent_app_type] => utility [patent_app_number] => 15/583874 [patent_app_country] => US [patent_app_date] => 2017-05-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 24528 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15583874 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/583874
Method for using customer attributes to select a service representative Apr 30, 2017 Issued
Array ( [id] => 12258018 [patent_doc_number] => 09930180 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-03-27 [patent_title] => 'Techniques for behavioral pairing in a contact center system' [patent_app_type] => utility [patent_app_number] => 15/582223 [patent_app_country] => US [patent_app_date] => 2017-04-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 24 [patent_no_of_words] => 14451 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15582223 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/582223
Techniques for behavioral pairing in a contact center system Apr 27, 2017 Issued
Array ( [id] => 11856240 [patent_doc_number] => 20170230732 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-08-10 [patent_title] => 'REGIONAL INDEPENDENT TANDEM TELEPHONE SWITCH' [patent_app_type] => utility [patent_app_number] => 15/495400 [patent_app_country] => US [patent_app_date] => 2017-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6594 [patent_no_of_claims] => 5 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15495400 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/495400
Regional independent tandem telephone switch Apr 23, 2017 Issued
Array ( [id] => 13516659 [patent_doc_number] => 20180309872 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-10-25 [patent_title] => TELECOMMUNICATION PARAMETER CHANGE NOTIFICATION SYSTEM AND METHOD [patent_app_type] => utility [patent_app_number] => 15/495514 [patent_app_country] => US [patent_app_date] => 2017-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4808 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15495514 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/495514
TELECOMMUNICATION PARAMETER CHANGE NOTIFICATION SYSTEM AND METHOD Apr 23, 2017 Abandoned
Array ( [id] => 15430137 [patent_doc_number] => 10548016 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-01-28 [patent_title] => System and method for real time fraud analysis of communications data [patent_app_type] => utility [patent_app_number] => 16/090720 [patent_app_country] => US [patent_app_date] => 2017-04-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 11800 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 294 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16090720 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/090720
System and method for real time fraud analysis of communications data Apr 9, 2017 Issued
Array ( [id] => 14250275 [patent_doc_number] => 10275338 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-04-30 [patent_title] => Automated system for fixing and debugging software deployed to customers [patent_app_type] => utility [patent_app_number] => 15/478587 [patent_app_country] => US [patent_app_date] => 2017-04-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 9328 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 133 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15478587 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/478587
Automated system for fixing and debugging software deployed to customers Apr 3, 2017 Issued
Array ( [id] => 11985192 [patent_doc_number] => 20170289347 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-10-05 [patent_title] => 'TELEPHONY COMMUNICATIONS SYSTEM FOR DETECTING ABUSE IN A PUBLIC TELEPHONE NETWORK' [patent_app_type] => utility [patent_app_number] => 15/475215 [patent_app_country] => US [patent_app_date] => 2017-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 11699 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15475215 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/475215
Telephony communications system for detecting abuse in a public telephone network Mar 30, 2017 Issued
Array ( [id] => 13642231 [patent_doc_number] => 09848085 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-12-19 [patent_title] => Customer satisfaction-based predictive routing and methods [patent_app_type] => utility [patent_app_number] => 15/476621 [patent_app_country] => US [patent_app_date] => 2017-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 12060 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 174 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15476621 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/476621
Customer satisfaction-based predictive routing and methods Mar 30, 2017 Issued
Array ( [id] => 11985199 [patent_doc_number] => 20170289354 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-10-05 [patent_title] => 'System and Method for Allocation And Management Of Shared Virtual Numbers' [patent_app_type] => utility [patent_app_number] => 15/475174 [patent_app_country] => US [patent_app_date] => 2017-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5563 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15475174 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/475174
System and method for allocation and management of shared virtual numbers Mar 30, 2017 Issued
Menu