Search

Harry S. Hong

Examiner (ID: 2527)

Most Active Art Unit
2652
Art Unit(s)
2642, 2614, 2742, 2601, 2899, 2652, 2693
Total Applications
2182
Issued Applications
1903
Pending Applications
109
Abandoned Applications
177

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18822596 [patent_doc_number] => 20230396937 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-07 [patent_title] => GENERATING A HEARING ASSISTANCE DEVICE SHELL [patent_app_type] => utility [patent_app_number] => 18/295022 [patent_app_country] => US [patent_app_date] => 2023-04-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9036 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18295022 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/295022
Generating a hearing assistance device shell Apr 2, 2023 Issued
Array ( [id] => 19918106 [patent_doc_number] => 12293477 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-06 [patent_title] => Adjusting audible area of avatar's voice [patent_app_type] => utility [patent_app_number] => 18/187096 [patent_app_country] => US [patent_app_date] => 2023-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 6029 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18187096 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/187096
Adjusting audible area of avatar's voice Mar 20, 2023 Issued
Array ( [id] => 19918106 [patent_doc_number] => 12293477 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-06 [patent_title] => Adjusting audible area of avatar's voice [patent_app_type] => utility [patent_app_number] => 18/187096 [patent_app_country] => US [patent_app_date] => 2023-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 6029 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18187096 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/187096
Adjusting audible area of avatar's voice Mar 20, 2023 Issued
Array ( [id] => 18501568 [patent_doc_number] => 20230224407 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-07-13 [patent_title] => SELECTING A TARGET QUEUE FOR AN ELECTRONIC COMMUNICATION [patent_app_type] => utility [patent_app_number] => 18/185553 [patent_app_country] => US [patent_app_date] => 2023-03-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10149 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 161 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18185553 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/185553
Selecting a target queue for an electronic communication Mar 16, 2023 Issued
Array ( [id] => 19295516 [patent_doc_number] => 12034887 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-07-09 [patent_title] => Systems and methods for synchronizing agent staffing and customer call volume in contact centers [patent_app_type] => utility [patent_app_number] => 18/121237 [patent_app_country] => US [patent_app_date] => 2023-03-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 8495 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 225 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18121237 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/121237
Systems and methods for synchronizing agent staffing and customer call volume in contact centers Mar 13, 2023 Issued
Array ( [id] => 18501567 [patent_doc_number] => 20230224406 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-07-13 [patent_title] => AI-BASED COMPLIANCE AND PREFERENCE SYSTEM [patent_app_type] => utility [patent_app_number] => 18/114220 [patent_app_country] => US [patent_app_date] => 2023-02-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 19831 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18114220 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/114220
AI-based compliance and preference system Feb 23, 2023 Issued
Array ( [id] => 19350533 [patent_doc_number] => 20240259497 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-08-01 [patent_title] => TECHNOLOGIES FOR ADAPTIVE PREDICTIVE ROUTING IN CONTACT CENTER SYSTEMS [patent_app_type] => utility [patent_app_number] => 18/104088 [patent_app_country] => US [patent_app_date] => 2023-01-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13251 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18104088 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/104088
Technologies for adaptive predictive routing in contact center systems Jan 30, 2023 Issued
Array ( [id] => 18396045 [patent_doc_number] => 20230164266 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-05-25 [patent_title] => SELECTIVE PERFORMANCE OF AUTOMATED TELEPHONE CALLS TO REDUCE LATENCY AND/OR DURATION OF ASSISTANT INTERACTION [patent_app_type] => utility [patent_app_number] => 18/100459 [patent_app_country] => US [patent_app_date] => 2023-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 30900 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 195 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18100459 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/100459
Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction Jan 22, 2023 Issued
Array ( [id] => 19092943 [patent_doc_number] => 11954399 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-04-09 [patent_title] => Display device including sound generator and vibration damping member [patent_app_type] => utility [patent_app_number] => 18/100422 [patent_app_country] => US [patent_app_date] => 2023-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 33 [patent_figures_cnt] => 33 [patent_no_of_words] => 22359 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 118 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18100422 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/100422
Display device including sound generator and vibration damping member Jan 22, 2023 Issued
Array ( [id] => 19184703 [patent_doc_number] => 11991314 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-05-21 [patent_title] => Calculating an estimated wait time at a contact center [patent_app_type] => utility [patent_app_number] => 18/150589 [patent_app_country] => US [patent_app_date] => 2023-01-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 13357 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 184 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18150589 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/150589
Calculating an estimated wait time at a contact center Jan 4, 2023 Issued
Array ( [id] => 19102325 [patent_doc_number] => 20240121553 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-04-11 [patent_title] => USB MICROPHONE FOR WIRELESS TRANSMISSION [patent_app_type] => utility [patent_app_number] => 18/087843 [patent_app_country] => US [patent_app_date] => 2022-12-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2269 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -6 [patent_words_short_claim] => 234 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18087843 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/087843
USB microphone for wireless transmission Dec 22, 2022 Issued
Array ( [id] => 18338179 [patent_doc_number] => 20230130128 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-27 [patent_title] => DETECTING AND MITIGATING EFFECTS OF UNAUTHORIZED TELEPHONE NUMBER SPOOFING [patent_app_type] => utility [patent_app_number] => 18/146252 [patent_app_country] => US [patent_app_date] => 2022-12-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12227 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 82 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18146252 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/146252
DETECTING AND MITIGATING EFFECTS OF UNAUTHORIZED TELEPHONE NUMBER SPOOFING Dec 22, 2022 Abandoned
Array ( [id] => 19927454 [patent_doc_number] => 12301758 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2025-05-13 [patent_title] => Context data attachment for interface-based communication sessions [patent_app_type] => utility [patent_app_number] => 18/067381 [patent_app_country] => US [patent_app_date] => 2022-12-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 9610 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 112 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18067381 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/067381
Context data attachment for interface-based communication sessions Dec 15, 2022 Issued
Array ( [id] => 19734901 [patent_doc_number] => 12212915 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-01-28 [patent_title] => Haptic sensing device, electronic device, earphone, and watch [patent_app_type] => utility [patent_app_number] => 18/083316 [patent_app_country] => US [patent_app_date] => 2022-12-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 21 [patent_no_of_words] => 17209 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 259 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18083316 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/083316
Haptic sensing device, electronic device, earphone, and watch Dec 15, 2022 Issued
Array ( [id] => 19064123 [patent_doc_number] => 11943391 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-03-26 [patent_title] => Method and apparatus for routing communications within a contact center [patent_app_type] => utility [patent_app_number] => 18/065312 [patent_app_country] => US [patent_app_date] => 2022-12-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4343 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 177 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18065312 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/065312
Method and apparatus for routing communications within a contact center Dec 12, 2022 Issued
Array ( [id] => 18297368 [patent_doc_number] => 20230107054 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-06 [patent_title] => DELAYED INTERACTIVE AUTO ATTENDANT [patent_app_type] => utility [patent_app_number] => 18/064675 [patent_app_country] => US [patent_app_date] => 2022-12-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10760 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 58 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18064675 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/064675
DELAYED INTERACTIVE AUTO ATTENDANT Dec 11, 2022 Abandoned
Array ( [id] => 19919282 [patent_doc_number] => 12294670 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-06 [patent_title] => Method for managing an unallocated telephone number in a communication network, method for processing a request for allocating a telephone number, corresponding devices, item of communication equipment, system and computer programs [patent_app_type] => utility [patent_app_number] => 18/073981 [patent_app_country] => US [patent_app_date] => 2022-12-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 6043 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18073981 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/073981
Method for managing an unallocated telephone number in a communication network, method for processing a request for allocating a telephone number, corresponding devices, item of communication equipment, system and computer programs Dec 1, 2022 Issued
Array ( [id] => 18271519 [patent_doc_number] => 20230092761 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-23 [patent_title] => RF ANTENNA AND HEARING DEVICE WITH RF ANTENNA [patent_app_type] => utility [patent_app_number] => 17/994689 [patent_app_country] => US [patent_app_date] => 2022-11-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7678 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -9 [patent_words_short_claim] => 184 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17994689 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/994689
RF antenna and hearing device with RF antenna Nov 27, 2022 Issued
Array ( [id] => 18580072 [patent_doc_number] => 11736617 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-08-22 [patent_title] => System and method for managing routing of customer calls to agents [patent_app_type] => utility [patent_app_number] => 17/991800 [patent_app_country] => US [patent_app_date] => 2022-11-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 23925 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 178 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17991800 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/991800
System and method for managing routing of customer calls to agents Nov 20, 2022 Issued
Array ( [id] => 18968668 [patent_doc_number] => 11902470 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-02-13 [patent_title] => Apparatuses and methods involving parking communications [patent_app_type] => utility [patent_app_number] => 17/991689 [patent_app_country] => US [patent_app_date] => 2022-11-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 20862 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17991689 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/991689
Apparatuses and methods involving parking communications Nov 20, 2022 Issued
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