Search

Harry S. Hong

Examiner (ID: 2527)

Most Active Art Unit
2652
Art Unit(s)
2642, 2614, 2742, 2601, 2899, 2652, 2693
Total Applications
2182
Issued Applications
1903
Pending Applications
109
Abandoned Applications
177

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10043081 [patent_doc_number] => 09083803 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-07-14 [patent_title] => 'Systems and methods for allocation of telephony resources on-demand' [patent_app_type] => utility [patent_app_number] => 14/536453 [patent_app_country] => US [patent_app_date] => 2014-11-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 8098 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14536453 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/536453
Systems and methods for allocation of telephony resources on-demand Nov 6, 2014 Issued
Array ( [id] => 9900313 [patent_doc_number] => 20150055511 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-02-26 [patent_title] => 'MAINTAINING HISTORY INFORMATION FOR A USER ACROSS MULTIPLE TYPES OF END POINTS' [patent_app_type] => utility [patent_app_number] => 14/529066 [patent_app_country] => US [patent_app_date] => 2014-10-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 10930 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14529066 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/529066
Maintaining history information for a user across multiple types of end points Oct 29, 2014 Issued
Array ( [id] => 10773312 [patent_doc_number] => 20160119469 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-04-28 [patent_title] => 'TELEPHONE NUMBER GROUPING SERVICE FOR TELEPHONE SERVICE PROVIDERS' [patent_app_type] => utility [patent_app_number] => 14/525039 [patent_app_country] => US [patent_app_date] => 2014-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 6305 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14525039 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/525039
Telephone number grouping service for telephone service providers Oct 26, 2014 Issued
Array ( [id] => 9856798 [patent_doc_number] => 20150036815 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-02-05 [patent_title] => 'REAL-TIME PREDICTIVE ROUTING' [patent_app_type] => utility [patent_app_number] => 14/518423 [patent_app_country] => US [patent_app_date] => 2014-10-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 9098 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14518423 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/518423
Real-time predictive routing Oct 19, 2014 Issued
Array ( [id] => 10225266 [patent_doc_number] => 20150110259 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-23 [patent_title] => 'MEETING COORDINATION SYSTEM AND ATTENDEE TRACKING FOR USE IN AUTOMATED MULTI-MEDIA CONFERENCE CALL SYSTEM' [patent_app_type] => utility [patent_app_number] => 14/517331 [patent_app_country] => US [patent_app_date] => 2014-10-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 12189 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14517331 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/517331
Meeting coordination system and attendee tracking for use in automated multi-media conference call system Oct 16, 2014 Issued
Array ( [id] => 12358461 [patent_doc_number] => 09955009 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-04-24 [patent_title] => Prescriptive analytics for customer satisfaction based on agent perception [patent_app_type] => utility [patent_app_number] => 14/510602 [patent_app_country] => US [patent_app_date] => 2014-10-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 8 [patent_no_of_words] => 5540 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 225 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14510602 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/510602
Prescriptive analytics for customer satisfaction based on agent perception Oct 8, 2014 Issued
Array ( [id] => 9811544 [patent_doc_number] => 20150023489 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-01-22 [patent_title] => 'Method, Apparatus and System for Processing a Voice Call' [patent_app_type] => utility [patent_app_number] => 14/509461 [patent_app_country] => US [patent_app_date] => 2014-10-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 24716 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14509461 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/509461
Method, Apparatus and System for Processing a Voice Call Oct 7, 2014 Abandoned
Array ( [id] => 11209101 [patent_doc_number] => 09438736 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-09-06 [patent_title] => 'Limiting contact in a networked contact center environment' [patent_app_type] => utility [patent_app_number] => 14/505989 [patent_app_country] => US [patent_app_date] => 2014-10-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 17 [patent_no_of_words] => 10040 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14505989 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/505989
Limiting contact in a networked contact center environment Oct 2, 2014 Issued
Array ( [id] => 11540530 [patent_doc_number] => 09614961 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-04-04 [patent_title] => 'Contact center system with efficiency analysis tools' [patent_app_type] => utility [patent_app_number] => 14/502807 [patent_app_country] => US [patent_app_date] => 2014-09-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 8865 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14502807 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/502807
Contact center system with efficiency analysis tools Sep 29, 2014 Issued
Array ( [id] => 10496794 [patent_doc_number] => 20150381817 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-31 [patent_title] => 'SYSTEMS AND METHODS FOR A CALL OVER NETWORK WITH A VISUALIZED SUMMARY' [patent_app_type] => utility [patent_app_number] => 14/500984 [patent_app_country] => US [patent_app_date] => 2014-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 24 [patent_no_of_words] => 9843 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14500984 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/500984
Systems and methods for a call over network with a visualized summary Sep 28, 2014 Issued
Array ( [id] => 11253892 [patent_doc_number] => 09479412 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-10-25 [patent_title] => 'Systems and methods for improved quality of a visualized call over network through pathway testing' [patent_app_type] => utility [patent_app_number] => 14/500960 [patent_app_country] => US [patent_app_date] => 2014-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 25 [patent_no_of_words] => 9848 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14500960 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/500960
Systems and methods for improved quality of a visualized call over network through pathway testing Sep 28, 2014 Issued
Array ( [id] => 10496793 [patent_doc_number] => 20150381816 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-31 [patent_title] => 'SYSTEMS AND METHODS FOR VISUALIZING A CALL OVER NETWORK WITH A CALLER READINESS DIALOG BOX' [patent_app_type] => utility [patent_app_number] => 14/500968 [patent_app_country] => US [patent_app_date] => 2014-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 24 [patent_no_of_words] => 9882 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14500968 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/500968
Systems and methods for visualizing a call over network with a caller readiness dialog box Sep 28, 2014 Issued
Array ( [id] => 10310411 [patent_doc_number] => 20150195413 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-07-09 [patent_title] => 'NETWORK STRUCTURE AND CENTRAL OFFICE EQUIPMENT (COE) AND CUSTOMER PREMISES EQUIPMENT (CPE) THEREOF' [patent_app_type] => utility [patent_app_number] => 14/497291 [patent_app_country] => US [patent_app_date] => 2014-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 3425 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14497291 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/497291
Network structure and central office equipment (COE) and customer premises equipment (CPE) thereof Sep 24, 2014 Issued
Array ( [id] => 9798195 [patent_doc_number] => 20150010139 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-01-08 [patent_title] => 'METHOD FOR PROVIDING SUPPORT SERVICES USING CONSUMER SELECTED SPECIALISTS AND SPECIALIST RATINGS' [patent_app_type] => utility [patent_app_number] => 14/493204 [patent_app_country] => US [patent_app_date] => 2014-09-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 11227 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14493204 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/493204
Method for providing support services using consumer selected specialists and specialist ratings Sep 21, 2014 Issued
Array ( [id] => 11848740 [patent_doc_number] => 09736308 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-08-15 [patent_title] => 'Intelligent communication routing' [patent_app_type] => utility [patent_app_number] => 14/481140 [patent_app_country] => US [patent_app_date] => 2014-09-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 34550 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 311 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14481140 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/481140
Intelligent communication routing Sep 8, 2014 Issued
Array ( [id] => 11209104 [patent_doc_number] => 09438739 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-09-06 [patent_title] => 'Methods and apparatus for transferring an established communication session in a telecommunications network' [patent_app_type] => utility [patent_app_number] => 14/470758 [patent_app_country] => US [patent_app_date] => 2014-08-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 15446 [patent_no_of_claims] => 57 [patent_no_of_ind_claims] => 7 [patent_words_short_claim] => 205 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14470758 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/470758
Methods and apparatus for transferring an established communication session in a telecommunications network Aug 26, 2014 Issued
Array ( [id] => 10719593 [patent_doc_number] => 20160065740 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-03-03 [patent_title] => 'CUSTOMER CONTROLLED INTERACTION MANAGEMENT' [patent_app_type] => utility [patent_app_number] => 14/470898 [patent_app_country] => US [patent_app_date] => 2014-08-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 14204 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14470898 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/470898
Customer controlled interaction management Aug 26, 2014 Issued
Array ( [id] => 11181832 [patent_doc_number] => 09413843 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-09 [patent_title] => 'Method and system for communication forwarding' [patent_app_type] => utility [patent_app_number] => 14/457766 [patent_app_country] => US [patent_app_date] => 2014-08-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6733 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14457766 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/457766
Method and system for communication forwarding Aug 11, 2014 Issued
Array ( [id] => 11681672 [patent_doc_number] => 09680209 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-06-13 [patent_title] => 'RF antenna and hearing device with RF antenna' [patent_app_type] => utility [patent_app_number] => 14/455558 [patent_app_country] => US [patent_app_date] => 2014-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7655 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 146 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14455558 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/455558
RF antenna and hearing device with RF antenna Aug 7, 2014 Issued
Array ( [id] => 11433608 [patent_doc_number] => 09571941 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-02-14 [patent_title] => 'Dynamic driver in hearing instrument' [patent_app_type] => utility [patent_app_number] => 14/454281 [patent_app_country] => US [patent_app_date] => 2014-08-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 1645 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 129 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14454281 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/454281
Dynamic driver in hearing instrument Aug 6, 2014 Issued
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