Search

Harry S. Hong

Examiner (ID: 231, Phone: (571)272-7485 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2742, 2614, 2642, 2601, 2652, 2693, 2899
Total Applications
2180
Issued Applications
1904
Pending Applications
107
Abandoned Applications
177

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 17701325 [patent_doc_number] => 11375062 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-06-28 [patent_title] => Systems for detecting harassing communication [patent_app_type] => utility [patent_app_number] => 17/241655 [patent_app_country] => US [patent_app_date] => 2021-04-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 12664 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 178 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17241655 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/241655
Systems for detecting harassing communication Apr 26, 2021 Issued
Array ( [id] => 17747053 [patent_doc_number] => 11395147 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-07-19 [patent_title] => System and method for real time fraud analysis of communications data [patent_app_type] => utility [patent_app_number] => 17/240454 [patent_app_country] => US [patent_app_date] => 2021-04-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 11826 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17240454 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/240454
System and method for real time fraud analysis of communications data Apr 25, 2021 Issued
Array ( [id] => 17190182 [patent_doc_number] => 20210337067 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-10-28 [patent_title] => INTELLIGENT ATTESTATION OF TRAFFIC USING A ROUTING ENGINE [patent_app_type] => utility [patent_app_number] => 17/239154 [patent_app_country] => US [patent_app_date] => 2021-04-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8082 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17239154 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/239154
Intelligent attestation of traffic using a routing engine Apr 22, 2021 Issued
Array ( [id] => 18033135 [patent_doc_number] => 11516341 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-11-29 [patent_title] => Telephone call screener based on call characteristics [patent_app_type] => utility [patent_app_number] => 17/236967 [patent_app_country] => US [patent_app_date] => 2021-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 14557 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17236967 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/236967
Telephone call screener based on call characteristics Apr 20, 2021 Issued
Array ( [id] => 18157303 [patent_doc_number] => 11570304 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-01-31 [patent_title] => On-demand contact center electronic communication system and method [patent_app_type] => utility [patent_app_number] => 17/230578 [patent_app_country] => US [patent_app_date] => 2021-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4965 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 96 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17230578 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/230578
On-demand contact center electronic communication system and method Apr 13, 2021 Issued
Array ( [id] => 18425449 [patent_doc_number] => 20230179914 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-06-08 [patent_title] => ACOUSTIC PROCESSING DEVICE, ACOUSTIC PROCESSING METHOD, CONTROL METHOD, AND PROGRAM [patent_app_type] => utility [patent_app_number] => 17/919722 [patent_app_country] => US [patent_app_date] => 2021-04-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18954 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17919722 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/919722
Acoustic processing device, acoustic processing method, control method, and program Apr 5, 2021 Issued
Array ( [id] => 17773541 [patent_doc_number] => 11405505 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-08-02 [patent_title] => Methods for simultaneous interaction on a web page by a customer and customer service representative [patent_app_type] => utility [patent_app_number] => 17/220710 [patent_app_country] => US [patent_app_date] => 2021-04-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 7656 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17220710 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/220710
Methods for simultaneous interaction on a web page by a customer and customer service representative Mar 31, 2021 Issued
Array ( [id] => 16967342 [patent_doc_number] => 20210218841 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-07-15 [patent_title] => WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES [patent_app_type] => utility [patent_app_number] => 17/216011 [patent_app_country] => US [patent_app_date] => 2021-03-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2961 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -20 [patent_words_short_claim] => 154 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17216011 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/216011
Web widget that facilitates telephone calls with customer-support agents and other customer-support services Mar 28, 2021 Issued
Array ( [id] => 17354024 [patent_doc_number] => 11228681 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-01-18 [patent_title] => Systems for summarizing contact center calls and methods of using same [patent_app_type] => utility [patent_app_number] => 17/213335 [patent_app_country] => US [patent_app_date] => 2021-03-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 4872 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17213335 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/213335
Systems for summarizing contact center calls and methods of using same Mar 25, 2021 Issued
Array ( [id] => 17909599 [patent_doc_number] => 11463475 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-10-04 [patent_title] => Click-to-call fraud detection [patent_app_type] => utility [patent_app_number] => 17/211299 [patent_app_country] => US [patent_app_date] => 2021-03-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10769 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17211299 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/211299
Click-to-call fraud detection Mar 23, 2021 Issued
Array ( [id] => 18310062 [patent_doc_number] => 20230113962 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-13 [patent_title] => APPARATUS FOR SOUND DETECTION, SOUND LOCALIZATION AND BEAM FORMING AND METHOD OF PRODUCING SUCH APPARATUS [patent_app_type] => utility [patent_app_number] => 17/907325 [patent_app_country] => US [patent_app_date] => 2021-03-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9522 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 185 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17907325 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/907325
Apparatus for sound detection, sound localization and beam forming and method of producing such apparatus Mar 18, 2021 Issued
Array ( [id] => 17327567 [patent_doc_number] => 11218599 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-01-04 [patent_title] => System and method for provisioning temporary telephone numbers [patent_app_type] => utility [patent_app_number] => 17/202117 [patent_app_country] => US [patent_app_date] => 2021-03-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 12 [patent_no_of_words] => 14589 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 71 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17202117 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/202117
System and method for provisioning temporary telephone numbers Mar 14, 2021 Issued
Array ( [id] => 17545222 [patent_doc_number] => 11310366 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-04-19 [patent_title] => Selecting a target queue for an electronic communication [patent_app_type] => utility [patent_app_number] => 17/200217 [patent_app_country] => US [patent_app_date] => 2021-03-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 10117 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 192 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17200217 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/200217
Selecting a target queue for an electronic communication Mar 11, 2021 Issued
Array ( [id] => 18121680 [patent_doc_number] => 11553084 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-01-10 [patent_title] => Delayed interactive auto attendant [patent_app_type] => utility [patent_app_number] => 17/195871 [patent_app_country] => US [patent_app_date] => 2021-03-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10724 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 80 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17195871 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/195871
Delayed interactive auto attendant Mar 8, 2021 Issued
Array ( [id] => 17225765 [patent_doc_number] => 11178283 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-11-16 [patent_title] => Techniques for workforce management in a contact center system [patent_app_type] => utility [patent_app_number] => 17/191000 [patent_app_country] => US [patent_app_date] => 2021-03-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5784 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 133 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17191000 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/191000
Techniques for workforce management in a contact center system Mar 2, 2021 Issued
Array ( [id] => 16906541 [patent_doc_number] => 20210185457 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-06-17 [patent_title] => RF ANTENNA AND HEARING DEVICE WITH RF ANTENNA [patent_app_type] => utility [patent_app_number] => 17/187102 [patent_app_country] => US [patent_app_date] => 2021-02-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7628 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17187102 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/187102
RF antenna and hearing device with RF antenna Feb 25, 2021 Issued
Array ( [id] => 17834895 [patent_doc_number] => 20220272199 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-08-25 [patent_title] => SELECTIVE AGGREGATION OF ENQUEUED NODES INTO A SUBNETWORK FOR SIMULTANEOUS COMMUNICATION [patent_app_type] => utility [patent_app_number] => 17/185602 [patent_app_country] => US [patent_app_date] => 2021-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12253 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 98 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17185602 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/185602
Selective aggregation of enqueued nodes into a subnetwork for simultaneous communication Feb 24, 2021 Issued
Array ( [id] => 17327559 [patent_doc_number] => 11218591 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-01-04 [patent_title] => Detecting and mitigating effects of unauthorized telephone number spoofing [patent_app_type] => utility [patent_app_number] => 17/181270 [patent_app_country] => US [patent_app_date] => 2021-02-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 12152 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17181270 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/181270
Detecting and mitigating effects of unauthorized telephone number spoofing Feb 21, 2021 Issued
Array ( [id] => 17042067 [patent_doc_number] => 20210258704 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-08-19 [patent_title] => Pairing of Hearing Devices with Machine Learning Algorithm [patent_app_type] => utility [patent_app_number] => 17/175185 [patent_app_country] => US [patent_app_date] => 2021-02-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6566 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17175185 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/175185
Pairing of hearing devices with machine learning algorithm Feb 11, 2021 Issued
Array ( [id] => 16874773 [patent_doc_number] => 20210168240 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-06-03 [patent_title] => TECHNIQUES FOR DECISIONING BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM [patent_app_type] => utility [patent_app_number] => 17/169948 [patent_app_country] => US [patent_app_date] => 2021-02-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7602 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -24 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17169948 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/169948
Techniques for decisioning behavioral pairing in a task assignment system Feb 7, 2021 Issued
Menu