Search

Hien Ngoc Nguyen

Examiner (ID: 6710, Phone: (571)270-7031 , Office: P/3777 )

Most Active Art Unit
3777
Art Unit(s)
3793, 4158, 3797, 3777, 3798, 3768, 3737
Total Applications
876
Issued Applications
424
Pending Applications
115
Abandoned Applications
364

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 8441113 [patent_doc_number] => 20120257730 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-10-11 [patent_title] => 'DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS' [patent_app_type] => utility [patent_app_number] => 13/527355 [patent_app_country] => US [patent_app_date] => 2012-06-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 10154 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13527355 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/527355
Dynamically publishing directory information for a plurality of interactive voice response systems Jun 18, 2012 Issued
Array ( [id] => 8428967 [patent_doc_number] => 20120250842 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-10-04 [patent_title] => 'Method for Accessing Service Resource Items That are For Use in a Telecommunications System' [patent_app_type] => utility [patent_app_number] => 13/525454 [patent_app_country] => US [patent_app_date] => 2012-06-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 20015 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13525454 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/525454
Method for accessing service resource items that are for use in a telecommunications system Jun 17, 2012 Issued
Array ( [id] => 10263087 [patent_doc_number] => 20150148084 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-05-28 [patent_title] => 'Method and Message Server for Routing a Speech Message' [patent_app_type] => utility [patent_app_number] => 14/404689 [patent_app_country] => US [patent_app_date] => 2012-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7367 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14404689 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/404689
Method and message server for routing a speech message Jun 3, 2012 Issued
Array ( [id] => 10074628 [patent_doc_number] => 09113001 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-08-18 [patent_title] => 'Systems, methods, and media for disambiguating call data to determine fraud' [patent_app_type] => utility [patent_app_number] => 13/482841 [patent_app_country] => US [patent_app_date] => 2012-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 11820 [patent_no_of_claims] => 28 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 160 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13482841 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/482841
Systems, methods, and media for disambiguating call data to determine fraud May 28, 2012 Issued
13/481104 Hold System May 24, 2012 Abandoned
Array ( [id] => 8803907 [patent_doc_number] => 08442187 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-05-14 [patent_title] => 'Secure voice transaction method and system' [patent_app_type] => utility [patent_app_number] => 13/448594 [patent_app_country] => US [patent_app_date] => 2012-04-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3605 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 421 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13448594 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/448594
Secure voice transaction method and system Apr 16, 2012 Issued
Array ( [id] => 10852997 [patent_doc_number] => 08879698 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-11-04 [patent_title] => 'Device and method for providing enhanced telephony' [patent_app_type] => utility [patent_app_number] => 13/411652 [patent_app_country] => US [patent_app_date] => 2012-03-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 8280 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13411652 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/411652
Device and method for providing enhanced telephony Mar 4, 2012 Issued
Array ( [id] => 9577497 [patent_doc_number] => 08767928 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-07-01 [patent_title] => 'System and method for servicing a call' [patent_app_type] => utility [patent_app_number] => 13/327256 [patent_app_country] => US [patent_app_date] => 2011-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 16663 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13327256 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/327256
System and method for servicing a call Dec 14, 2011 Issued
Array ( [id] => 9577495 [patent_doc_number] => 08767927 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-07-01 [patent_title] => 'System and method for servicing a call' [patent_app_type] => utility [patent_app_number] => 13/327097 [patent_app_country] => US [patent_app_date] => 2011-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 16662 [patent_no_of_claims] => 36 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 167 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13327097 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/327097
System and method for servicing a call Dec 14, 2011 Issued
Array ( [id] => 10884444 [patent_doc_number] => 08908840 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-12-09 [patent_title] => 'IVR recording continuity control' [patent_app_type] => utility [patent_app_number] => 13/323087 [patent_app_country] => US [patent_app_date] => 2011-12-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7902 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 193 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13323087 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/323087
IVR recording continuity control Dec 11, 2011 Issued
Array ( [id] => 9053427 [patent_doc_number] => 20130251141 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-09-26 [patent_title] => 'TIME-ALIGNMENT OF CROSSTALK ACQUISITION PHASES BETWEEN MULTIPLE JOINING LINES' [patent_app_type] => utility [patent_app_number] => 13/990330 [patent_app_country] => US [patent_app_date] => 2011-12-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7430 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13990330 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/990330
Time-alignment of crosstalk acquisition phases between multiple joining lines Dec 6, 2011 Issued
Array ( [id] => 9115009 [patent_doc_number] => 08571195 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-10-29 [patent_title] => 'Customer shared control in customer service scenarios' [patent_app_type] => utility [patent_app_number] => 13/193717 [patent_app_country] => US [patent_app_date] => 2011-07-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 12198 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13193717 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/193717
Customer shared control in customer service scenarios Jul 28, 2011 Issued
Array ( [id] => 9610353 [patent_doc_number] => 08787534 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-07-22 [patent_title] => 'Method and apparatus of processing speech dialog data of a user call' [patent_app_type] => utility [patent_app_number] => 13/185095 [patent_app_country] => US [patent_app_date] => 2011-07-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 10 [patent_no_of_words] => 6041 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13185095 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/185095
Method and apparatus of processing speech dialog data of a user call Jul 17, 2011 Issued
Array ( [id] => 7719418 [patent_doc_number] => 20120008753 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-01-12 [patent_title] => 'SUPPORTING DOMAIN VARIATION WITHIN A CLOUD PROVIDED MULTITENANT UNIFIED COMMUNICATIONS ENVIRONMENT' [patent_app_type] => utility [patent_app_number] => 13/180773 [patent_app_country] => US [patent_app_date] => 2011-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4846 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0008/20120008753.pdf [firstpage_image] =>[orig_patent_app_number] => 13180773 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/180773
SUPPORTING DOMAIN VARIATION WITHIN A CLOUD PROVIDED MULTITENANT UNIFIED COMMUNICATIONS ENVIRONMENT Jul 11, 2011 Abandoned
Array ( [id] => 9247213 [patent_doc_number] => 08611506 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-12-17 [patent_title] => 'Methods and apparatus to facilitate voicemail interaction' [patent_app_type] => utility [patent_app_number] => 13/178796 [patent_app_country] => US [patent_app_date] => 2011-07-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 12 [patent_no_of_words] => 11433 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 91 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13178796 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/178796
Methods and apparatus to facilitate voicemail interaction Jul 7, 2011 Issued
Array ( [id] => 7572604 [patent_doc_number] => 20110268260 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-11-03 [patent_title] => 'PERFORMING ACTIONS FOR USERS BASED ON SPOKEN INFORMATION' [patent_app_type] => utility [patent_app_number] => 13/101085 [patent_app_country] => US [patent_app_date] => 2011-05-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 12551 [patent_no_of_claims] => 51 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0268/20110268260.pdf [firstpage_image] =>[orig_patent_app_number] => 13101085 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/101085
Performing actions for users based on spoken information May 3, 2011 Issued
Array ( [id] => 10011625 [patent_doc_number] => 09055165 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-06-09 [patent_title] => 'Communication system for establishing a telephone call or a data communication' [patent_app_type] => utility [patent_app_number] => 13/583767 [patent_app_country] => US [patent_app_date] => 2011-03-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 17 [patent_no_of_words] => 15613 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 286 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13583767 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/583767
Communication system for establishing a telephone call or a data communication Mar 10, 2011 Issued
Array ( [id] => 6194941 [patent_doc_number] => 20110026695 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-02-03 [patent_title] => 'COMMUNICATION DEVICE AND COMMUNICATION SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/846781 [patent_app_country] => US [patent_app_date] => 2010-07-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7983 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0026/20110026695.pdf [firstpage_image] =>[orig_patent_app_number] => 12846781 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/846781
Communication device and communication system Jul 28, 2010 Issued
Array ( [id] => 9217601 [patent_doc_number] => 08630407 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-01-14 [patent_title] => 'Foldable portable electronic device and assembling method thereof' [patent_app_type] => utility [patent_app_number] => 12/842144 [patent_app_country] => US [patent_app_date] => 2010-07-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 1069 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 108 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12842144 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/842144
Foldable portable electronic device and assembling method thereof Jul 22, 2010 Issued
Array ( [id] => 10646462 [patent_doc_number] => 09363349 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-06-07 [patent_title] => 'Rescue messaging system' [patent_app_type] => utility [patent_app_number] => 12/840092 [patent_app_country] => US [patent_app_date] => 2010-07-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2789 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 207 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12840092 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/840092
Rescue messaging system Jul 19, 2010 Issued
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