Search

Jacob K. Ackun

Examiner (ID: 14292, Phone: (571)272-4418 , Office: P/3728 )

Most Active Art Unit
3736
Art Unit(s)
2306, 2404, 3208, 3728, 3712, 3736, 3723, 2401, 2899
Total Applications
4298
Issued Applications
3123
Pending Applications
225
Abandoned Applications
990

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10419489 [patent_doc_number] => 20150304500 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-10-22 [patent_title] => 'SYSTEMS AND METHODS FOR PROVIDING ANSWERING SERVICES' [patent_app_type] => utility [patent_app_number] => 14/607544 [patent_app_country] => US [patent_app_date] => 2015-01-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 7820 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14607544 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/607544
SYSTEMS AND METHODS FOR PROVIDING ANSWERING SERVICES Jan 27, 2015
Array ( [id] => 10316070 [patent_doc_number] => 20150201072 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-07-16 [patent_title] => 'System and Method for Controlling Free Phone Calls Through an Institutional Phone System' [patent_app_type] => utility [patent_app_number] => 14/604407 [patent_app_country] => US [patent_app_date] => 2015-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4958 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14604407 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/604407
System and Method for Controlling Free Phone Calls Through an Institutional Phone System Jan 22, 2015
Array ( [id] => 10152913 [patent_doc_number] => 09185223 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-11-10 [patent_title] => 'Real time feedback of script logic' [patent_app_type] => utility [patent_app_number] => 14/593372 [patent_app_country] => US [patent_app_date] => 2015-01-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 3826 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14593372 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/593372
Real time feedback of script logic Jan 8, 2015 Issued
Array ( [id] => 11468014 [patent_doc_number] => 09584664 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-02-28 [patent_title] => 'System, method, and computer readable medium for routing an agent to a preferred communications platform' [patent_app_type] => utility [patent_app_number] => 14/590476 [patent_app_country] => US [patent_app_date] => 2015-01-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 6041 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 100 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14590476 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/590476
System, method, and computer readable medium for routing an agent to a preferred communications platform Jan 5, 2015 Issued
Array ( [id] => 10675109 [patent_doc_number] => 20160021254 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-01-21 [patent_title] => 'METHODS, SYSTEMS, AND APPARATUS FOR CONDUCTING A CONFERENCE SESSION' [patent_app_type] => utility [patent_app_number] => 14/588236 [patent_app_country] => US [patent_app_date] => 2014-12-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7046 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14588236 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/588236
METHODS, SYSTEMS, AND APPARATUS FOR CONDUCTING A CONFERENCE SESSION Dec 30, 2014 Abandoned
Array ( [id] => 10228416 [patent_doc_number] => 20150113409 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-23 [patent_title] => 'VISUAL AND VOICE CO-BROWSING FRAMEWORK' [patent_app_type] => utility [patent_app_number] => 14/584562 [patent_app_country] => US [patent_app_date] => 2014-12-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 12183 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14584562 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/584562
Visual and voice co-browsing framework Dec 28, 2014 Issued
Array ( [id] => 10985774 [patent_doc_number] => 20160182719 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-23 [patent_title] => 'SKILL CHANGE AND ROUTING CORRECTION' [patent_app_type] => utility [patent_app_number] => 14/573898 [patent_app_country] => US [patent_app_date] => 2014-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 6598 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14573898 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/573898
Skill change and routing correction Dec 16, 2014 Issued
Array ( [id] => 13101237 [patent_doc_number] => 10069971 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-09-04 [patent_title] => Automated conversation feedback [patent_app_type] => utility [patent_app_number] => 14/572547 [patent_app_country] => US [patent_app_date] => 2014-12-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7016 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 362 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14572547 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/572547
Automated conversation feedback Dec 15, 2014 Issued
Array ( [id] => 10215897 [patent_doc_number] => 20150100889 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-09 [patent_title] => 'METHOD FOR PROVIDING MEDIA CONTENT USING MULTI-CHANNEL NAVIGATOR AND ROUTE SEQUENCES' [patent_app_type] => utility [patent_app_number] => 14/569613 [patent_app_country] => US [patent_app_date] => 2014-12-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 15310 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14569613 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/569613
Method for providing media content using multi-channel navigator and route sequences Dec 11, 2014 Issued
Array ( [id] => 11411155 [patent_doc_number] => 09558461 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-01-31 [patent_title] => 'Task assignments to workers' [patent_app_type] => utility [patent_app_number] => 14/568161 [patent_app_country] => US [patent_app_date] => 2014-12-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 12 [patent_no_of_words] => 11111 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 191 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14568161 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/568161
Task assignments to workers Dec 11, 2014 Issued
Array ( [id] => 10080899 [patent_doc_number] => 09118763 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-08-25 [patent_title] => 'Real time feedback proxy' [patent_app_type] => utility [patent_app_number] => 14/564540 [patent_app_country] => US [patent_app_date] => 2014-12-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 20349 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 236 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14564540 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/564540
Real time feedback proxy Dec 8, 2014 Issued
Array ( [id] => 10519998 [patent_doc_number] => 09247059 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-01-26 [patent_title] => 'Priority token-based interactive voice response server' [patent_app_type] => utility [patent_app_number] => 14/531456 [patent_app_country] => US [patent_app_date] => 2014-11-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 8 [patent_no_of_words] => 10378 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 269 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14531456 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/531456
Priority token-based interactive voice response server Nov 2, 2014 Issued
Array ( [id] => 14528035 [patent_doc_number] => 10341291 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-07-02 [patent_title] => Method, equipment, system and computer storage medium for implementing number portability announcement [patent_app_type] => utility [patent_app_number] => 15/321466 [patent_app_country] => US [patent_app_date] => 2014-10-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 8 [patent_no_of_words] => 8289 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 91 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15321466 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/321466
Method, equipment, system and computer storage medium for implementing number portability announcement Oct 16, 2014 Issued
Array ( [id] => 14335463 [patent_doc_number] => 10298765 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-05-21 [patent_title] => System and method for selecting agents to improve call routing [patent_app_type] => utility [patent_app_number] => 14/516783 [patent_app_country] => US [patent_app_date] => 2014-10-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 12236 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14516783 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/516783
System and method for selecting agents to improve call routing Oct 16, 2014 Issued
Array ( [id] => 12957070 [patent_doc_number] => 09838534 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-12-05 [patent_title] => Multiple persona support for communications [patent_app_type] => utility [patent_app_number] => 14/507813 [patent_app_country] => US [patent_app_date] => 2014-10-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 15460 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 468 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14507813 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/507813
Multiple persona support for communications Oct 5, 2014 Issued
Array ( [id] => 10753907 [patent_doc_number] => 20160100059 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-04-07 [patent_title] => 'AGENT NON-PRIMARY SKILL IMPROVEMENT TRAINING METHOD' [patent_app_type] => utility [patent_app_number] => 14/507238 [patent_app_country] => US [patent_app_date] => 2014-10-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7736 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14507238 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/507238
AGENT NON-PRIMARY SKILL IMPROVEMENT TRAINING METHOD Oct 5, 2014 Abandoned
Array ( [id] => 10753905 [patent_doc_number] => 20160100057 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-04-07 [patent_title] => 'MATCHING INBOUND CALL CENTER CALL TO COMMERCIAL OPPORTUNITY' [patent_app_type] => utility [patent_app_number] => 14/504710 [patent_app_country] => US [patent_app_date] => 2014-10-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5152 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 8 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14504710 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/504710
MATCHING INBOUND CALL CENTER CALL TO COMMERCIAL OPPORTUNITY Oct 1, 2014 Abandoned
Array ( [id] => 11267220 [patent_doc_number] => 09491540 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-11-08 [patent_title] => 'Electret condenser microphone' [patent_app_type] => utility [patent_app_number] => 14/503679 [patent_app_country] => US [patent_app_date] => 2014-10-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2000 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 54 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14503679 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/503679
Electret condenser microphone Sep 30, 2014 Issued
Array ( [id] => 10509352 [patent_doc_number] => 09237230 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-01-12 [patent_title] => 'Distinctive ring tones prompted by call urgency and context' [patent_app_type] => utility [patent_app_number] => 14/486911 [patent_app_country] => US [patent_app_date] => 2014-09-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 1782 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14486911 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/486911
Distinctive ring tones prompted by call urgency and context Sep 14, 2014 Issued
Array ( [id] => 11301818 [patent_doc_number] => 09509839 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-11-29 [patent_title] => 'Methods and apparatus to monitor subscriber activity' [patent_app_type] => utility [patent_app_number] => 14/486627 [patent_app_country] => US [patent_app_date] => 2014-09-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 10 [patent_no_of_words] => 9288 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 207 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14486627 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/486627
Methods and apparatus to monitor subscriber activity Sep 14, 2014 Issued
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