Search

Jerome D. Goldberg

Examiner (ID: 6958)

Most Active Art Unit
1205
Art Unit(s)
1201, 1803, 1802, 1302, 1205, 1202, 1614
Total Applications
2122
Issued Applications
1408
Pending Applications
76
Abandoned Applications
638

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 20435687 [patent_doc_number] => 12507031 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-12-23 [patent_title] => Audio rendering with spatial metadata interpolation and source position information [patent_app_type] => utility [patent_app_number] => 18/268386 [patent_app_country] => US [patent_app_date] => 2021-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 16556 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 317 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18268386 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/268386
Audio rendering with spatial metadata interpolation and source position information Nov 29, 2021 Issued
Array ( [id] => 18705801 [patent_doc_number] => 11792326 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-10-17 [patent_title] => Model-based communication routing system and method [patent_app_type] => utility [patent_app_number] => 17/538488 [patent_app_country] => US [patent_app_date] => 2021-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9080 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 133 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17538488 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/538488
Model-based communication routing system and method Nov 29, 2021 Issued
Array ( [id] => 18508513 [patent_doc_number] => 11706345 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-07-18 [patent_title] => Answer time prediction in a contact center service of a provider network [patent_app_type] => utility [patent_app_number] => 17/538551 [patent_app_country] => US [patent_app_date] => 2021-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 20591 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 228 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17538551 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/538551
Answer time prediction in a contact center service of a provider network Nov 29, 2021 Issued
Array ( [id] => 18396723 [patent_doc_number] => 20230164944 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-05-25 [patent_title] => DUAL CONNECT SWITCH MODULE [patent_app_type] => utility [patent_app_number] => 17/532937 [patent_app_country] => US [patent_app_date] => 2021-11-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8132 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -20 [patent_words_short_claim] => 86 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17532937 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/532937
Dual connect switch module Nov 21, 2021 Issued
Array ( [id] => 18432637 [patent_doc_number] => 11677876 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-06-13 [patent_title] => Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing system [patent_app_type] => utility [patent_app_number] => 17/527684 [patent_app_country] => US [patent_app_date] => 2021-11-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 10175 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 233 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17527684 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/527684
Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing system Nov 15, 2021 Issued
Array ( [id] => 18361773 [patent_doc_number] => 20230143364 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-05-11 [patent_title] => SYSTEM AND METHOD OF BUILDING CONTACT CENTER AGENT DESKTOPS PROVIDING SIMULTANEOUS ACCESS TO MULTIPLE ACD SYSTEMS IN A SINGLE SESSION [patent_app_type] => utility [patent_app_number] => 17/519716 [patent_app_country] => US [patent_app_date] => 2021-11-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2181 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 62 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17519716 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/519716
SYSTEM AND METHOD OF BUILDING CONTACT CENTER AGENT DESKTOPS PROVIDING SIMULTANEOUS ACCESS TO MULTIPLE ACD SYSTEMS IN A SINGLE SESSION Nov 4, 2021 Abandoned
Array ( [id] => 17902431 [patent_doc_number] => 20220312093 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-09-29 [patent_title] => MIDDLE FRAME AND TERMINAL [patent_app_type] => utility [patent_app_number] => 17/520449 [patent_app_country] => US [patent_app_date] => 2021-11-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4280 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -15 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17520449 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/520449
Middle frame and terminal Nov 4, 2021 Issued
Array ( [id] => 18508511 [patent_doc_number] => 11706343 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-07-18 [patent_title] => Unified communications incorporation in a contact center [patent_app_type] => utility [patent_app_number] => 17/515852 [patent_app_country] => US [patent_app_date] => 2021-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6609 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 99 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17515852 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/515852
Unified communications incorporation in a contact center Oct 31, 2021 Issued
Array ( [id] => 18704365 [patent_doc_number] => 11790880 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-10-17 [patent_title] => Joint audio de-noise and de-reverberation for videoconferencing [patent_app_type] => utility [patent_app_number] => 17/511654 [patent_app_country] => US [patent_app_date] => 2021-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 14032 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 204 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17511654 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/511654
Joint audio de-noise and de-reverberation for videoconferencing Oct 26, 2021 Issued
Array ( [id] => 17418188 [patent_doc_number] => 20220053093 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-02-17 [patent_title] => AUTOMATED SYSTEMS AND METHODS FOR NATURAL LANGUAGE PROCESSING WITH SPEAKER INTENTION INFERENCE [patent_app_type] => utility [patent_app_number] => 17/509723 [patent_app_country] => US [patent_app_date] => 2021-10-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9478 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 90 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17509723 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/509723
Automated systems and methods for natural language processing with speaker intention inference Oct 24, 2021 Issued
Array ( [id] => 18323596 [patent_doc_number] => 20230121724 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-20 [patent_title] => MULTI-VEHICLE AUDIO SYSTEM [patent_app_type] => utility [patent_app_number] => 17/505831 [patent_app_country] => US [patent_app_date] => 2021-10-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5074 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17505831 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/505831
Multi-vehicle audio system Oct 19, 2021 Issued
Array ( [id] => 17510584 [patent_doc_number] => 20220103688 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-31 [patent_title] => INTERACTIVE VOICE RESPONSE SYSTEM WITH A REAL TIME CONVERSATION SCORING MODULE [patent_app_type] => utility [patent_app_number] => 17/451357 [patent_app_country] => US [patent_app_date] => 2021-10-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3826 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17451357 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/451357
Interactive voice response system with a real time conversation scoring module Oct 18, 2021 Issued
Array ( [id] => 17523908 [patent_doc_number] => 20220109757 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-04-07 [patent_title] => SYSTEMS AND METHODS FOR PREDICTING PERSONALIZATION AND INTELLIGENT ROUTING [patent_app_type] => utility [patent_app_number] => 17/501456 [patent_app_country] => US [patent_app_date] => 2021-10-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12479 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -9 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17501456 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/501456
Systems and methods for predicting personalization and intelligent routing Oct 13, 2021 Issued
Array ( [id] => 17678158 [patent_doc_number] => 20220191325 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-06-16 [patent_title] => INCOMING REQUEST BLENDING FOR CUSTOMER SERVICE REPRESENTATIVES [patent_app_type] => utility [patent_app_number] => 17/491257 [patent_app_country] => US [patent_app_date] => 2021-09-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12938 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17491257 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/491257
Incoming request blending for customer service representatives Sep 29, 2021 Issued
Array ( [id] => 18138152 [patent_doc_number] => 11563852 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-01-24 [patent_title] => System and method for identifying complaints in interactive communications and providing feedback in real-time [patent_app_type] => utility [patent_app_number] => 17/402027 [patent_app_country] => US [patent_app_date] => 2021-08-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 12804 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17402027 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/402027
System and method for identifying complaints in interactive communications and providing feedback in real-time Aug 12, 2021 Issued
Array ( [id] => 18358705 [patent_doc_number] => 11647117 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-05-09 [patent_title] => Systems and methods for customer service agent-guided chat session digital assistant [patent_app_type] => utility [patent_app_number] => 17/401372 [patent_app_country] => US [patent_app_date] => 2021-08-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7031 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 133 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17401372 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/401372
Systems and methods for customer service agent-guided chat session digital assistant Aug 12, 2021 Issued
Array ( [id] => 17264402 [patent_doc_number] => 20210377387 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-12-02 [patent_title] => PRIVILEGED ELECTRONIC COMMUNICATIONS WITH INMATES [patent_app_type] => utility [patent_app_number] => 17/399723 [patent_app_country] => US [patent_app_date] => 2021-08-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7797 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17399723 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/399723
Privileged electronic communications with inmates Aug 10, 2021 Issued
Array ( [id] => 17248297 [patent_doc_number] => 20210368042 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-11-25 [patent_title] => HANDLING CALLS ON A SHARED SPEECH-ENABLED DEVICE [patent_app_type] => utility [patent_app_number] => 17/393536 [patent_app_country] => US [patent_app_date] => 2021-08-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17774 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 168 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17393536 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/393536
Handling calls on a shared speech-enabled device Aug 3, 2021 Issued
Array ( [id] => 17248299 [patent_doc_number] => 20210368044 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-11-25 [patent_title] => Originating Group Text Calls in a Contact Center [patent_app_type] => utility [patent_app_number] => 17/392053 [patent_app_country] => US [patent_app_date] => 2021-08-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 26801 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17392053 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/392053
Originating group text calls in a contact center Aug 1, 2021 Issued
Array ( [id] => 18106556 [patent_doc_number] => 11546464 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-01-03 [patent_title] => Cloud-based private branch exchange call flip [patent_app_type] => utility [patent_app_number] => 17/391394 [patent_app_country] => US [patent_app_date] => 2021-08-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7488 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 194 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17391394 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/391394
Cloud-based private branch exchange call flip Aug 1, 2021 Issued
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