Search

Jerome D. Goldberg

Examiner (ID: 6958)

Most Active Art Unit
1205
Art Unit(s)
1201, 1803, 1802, 1302, 1205, 1202, 1614
Total Applications
2122
Issued Applications
1408
Pending Applications
76
Abandoned Applications
638

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18697715 [patent_doc_number] => 20230328180 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-10-12 [patent_title] => SYSTEMS AND METHODS FOR FACILITATING COMMUNICATION BETWEEN A USER AND A SERVICE PROVIDER [patent_app_type] => utility [patent_app_number] => 18/333735 [patent_app_country] => US [patent_app_date] => 2023-06-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12733 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18333735 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/333735
Systems and methods for facilitating communication between a user and a service provider Jun 12, 2023 Issued
Array ( [id] => 19508833 [patent_doc_number] => 12120270 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-10-15 [patent_title] => Monitoring representatives in a contact center environment [patent_app_type] => utility [patent_app_number] => 18/207086 [patent_app_country] => US [patent_app_date] => 2023-06-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 18918 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 86 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18207086 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/207086
Monitoring representatives in a contact center environment Jun 6, 2023 Issued
Array ( [id] => 18775714 [patent_doc_number] => 20230370550 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-16 [patent_title] => SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT UTILIZING CONVERSATIONAL BOTS [patent_app_type] => utility [patent_app_number] => 18/325059 [patent_app_country] => US [patent_app_date] => 2023-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18358 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 136 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18325059 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/325059
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT UTILIZING CONVERSATIONAL BOTS May 28, 2023 Abandoned
Array ( [id] => 18654396 [patent_doc_number] => 20230300242 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-21 [patent_title] => RING AND HARDWARE CHARACTERISTIC IDENTIFICATION TECHNIQUES TO IDENTIFY CALL DEVICES [patent_app_type] => utility [patent_app_number] => 18/322056 [patent_app_country] => US [patent_app_date] => 2023-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12923 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 109 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18322056 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/322056
Ring and hardware characteristic identification techniques to identify call devices May 22, 2023 Issued
Array ( [id] => 19606365 [patent_doc_number] => 20240397245 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-11-28 [patent_title] => Multiple-Device Bluetooth [patent_app_type] => utility [patent_app_number] => 18/200049 [patent_app_country] => US [patent_app_date] => 2023-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 907 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 63 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18200049 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/200049
Multiple-Device Bluetooth May 21, 2023 Abandoned
Array ( [id] => 18632921 [patent_doc_number] => 20230291838 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-14 [patent_title] => METHODS, INTERNET OF THINGS SYSTEMS, AND MEDIA FOR SEAT MANAGEMENT OF SMART GAS CALL CENTER [patent_app_type] => utility [patent_app_number] => 18/321767 [patent_app_country] => US [patent_app_date] => 2023-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11731 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18321767 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/321767
Methods, internet of things systems, and media for seat management of smart gas call center May 21, 2023 Issued
Array ( [id] => 18601194 [patent_doc_number] => 20230275998 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-31 [patent_title] => TECHNIQUES FOR SHARING CONTROL OF ASSIGNING TASKS BETWEEN AN EXTERNAL PAIRING SYSTEM AND A TASK ASSIGNMENT SYSTEM WITH AN INTERNAL PAIRING SYSTEM [patent_app_type] => utility [patent_app_number] => 18/143424 [patent_app_country] => US [patent_app_date] => 2023-05-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10211 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 198 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18143424 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/143424
Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing system May 3, 2023 Issued
Array ( [id] => 19936109 [patent_doc_number] => 12309322 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2025-05-20 [patent_title] => Contact center routing based on agent cost [patent_app_type] => utility [patent_app_number] => 18/306158 [patent_app_country] => US [patent_app_date] => 2023-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 19293 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18306158 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/306158
Contact center routing based on agent cost Apr 23, 2023 Issued
Array ( [id] => 20361058 [patent_doc_number] => 12477068 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-11-18 [patent_title] => Call subject determination system, call subject determination method, and information storage medium [patent_app_type] => utility [patent_app_number] => 18/137444 [patent_app_country] => US [patent_app_date] => 2023-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 15350 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18137444 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/137444
Call subject determination system, call subject determination method, and information storage medium Apr 20, 2023 Issued
Array ( [id] => 18730637 [patent_doc_number] => 20230344938 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-10-26 [patent_title] => CALL SUBJECT DETERMINATION SYSTEM, CALL SUBJECT DETERMINATION METHOD, AND INFORMATION STORAGE MEDIUM [patent_app_type] => utility [patent_app_number] => 18/137443 [patent_app_country] => US [patent_app_date] => 2023-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 21638 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 144 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18137443 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/137443
Call subject determination system, call subject determination method, and information storage medium Apr 20, 2023 Issued
Array ( [id] => 19260725 [patent_doc_number] => 12020790 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-06-25 [patent_title] => Intelligent multi-party remote care system [patent_app_type] => utility [patent_app_number] => 18/134685 [patent_app_country] => US [patent_app_date] => 2023-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 7109 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 76 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18134685 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/134685
Intelligent multi-party remote care system Apr 13, 2023 Issued
Array ( [id] => 18662523 [patent_doc_number] => 20230308546 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-28 [patent_title] => SYSTEM AND METHODS FOR HYBRID CALLBACK MANAGEMENT USING A CALLBACK CLOUD WITH CALL PARTICIPANT AUTHENTICATION [patent_app_type] => utility [patent_app_number] => 18/190872 [patent_app_country] => US [patent_app_date] => 2023-03-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15537 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18190872 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/190872
SYSTEM AND METHODS FOR HYBRID CALLBACK MANAGEMENT USING A CALLBACK CLOUD WITH CALL PARTICIPANT AUTHENTICATION Mar 26, 2023 Abandoned
Array ( [id] => 18662522 [patent_doc_number] => 20230308545 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-28 [patent_title] => SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTING, SKILL-BASED MATCHING, AND CALLBACK PACING [patent_app_type] => utility [patent_app_number] => 18/189964 [patent_app_country] => US [patent_app_date] => 2023-03-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16311 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 153 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18189964 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/189964
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTING, SKILL-BASED MATCHING, AND CALLBACK PACING Mar 23, 2023 Pending
Array ( [id] => 18681810 [patent_doc_number] => 20230319484 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-10-05 [patent_title] => MEMS SENSOR WITH TWO COMPLIANCES [patent_app_type] => utility [patent_app_number] => 18/124791 [patent_app_country] => US [patent_app_date] => 2023-03-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13695 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18124791 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/124791
MEMS sensor with two compliances Mar 21, 2023 Issued
Array ( [id] => 20082068 [patent_doc_number] => 12356158 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-07-08 [patent_title] => Clipping prevention in switched mode drivers [patent_app_type] => utility [patent_app_number] => 18/188085 [patent_app_country] => US [patent_app_date] => 2023-03-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 5806 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 63 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18188085 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/188085
Clipping prevention in switched mode drivers Mar 21, 2023 Issued
Array ( [id] => 18654697 [patent_doc_number] => 20230300546 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-21 [patent_title] => HEARING DEVICE [patent_app_type] => utility [patent_app_number] => 18/186319 [patent_app_country] => US [patent_app_date] => 2023-03-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5245 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -6 [patent_words_short_claim] => 42 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18186319 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/186319
Hearing device Mar 19, 2023 Issued
Array ( [id] => 19935733 [patent_doc_number] => 12308945 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-20 [patent_title] => Streaming audio synchronization system [patent_app_type] => utility [patent_app_number] => 18/122492 [patent_app_country] => US [patent_app_date] => 2023-03-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 0 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 353 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18122492 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/122492
Streaming audio synchronization system Mar 15, 2023 Issued
Array ( [id] => 18542020 [patent_doc_number] => 20230247137 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-03 [patent_title] => Collaborative Virtual Waiting Room [patent_app_type] => utility [patent_app_number] => 18/179710 [patent_app_country] => US [patent_app_date] => 2023-03-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15809 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18179710 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/179710
Collaborative virtual waiting room with connection modes Mar 6, 2023 Issued
Array ( [id] => 20065079 [patent_doc_number] => 20250203301 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-06-19 [patent_title] => ADVANCED PASSIVE INTEGRITY MANAGEMENT OF AN IMPLANTABLE DEVICE [patent_app_type] => utility [patent_app_number] => 18/842925 [patent_app_country] => US [patent_app_date] => 2023-03-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 29260 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18842925 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/842925
ADVANCED PASSIVE INTEGRITY MANAGEMENT OF AN IMPLANTABLE DEVICE Mar 2, 2023 Pending
Array ( [id] => 19154590 [patent_doc_number] => 11979518 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-05-07 [patent_title] => Handling calls on a shared speech-enabled device [patent_app_type] => utility [patent_app_number] => 18/115441 [patent_app_country] => US [patent_app_date] => 2023-02-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 17775 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 202 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18115441 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/115441
Handling calls on a shared speech-enabled device Feb 27, 2023 Issued
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