John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 18474688
[patent_doc_number] => 20230208976
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-06-29
[patent_title] => SYSTEMS AND METHODS FOR PRIORITIZING EMERGENCY CALLS
[patent_app_type] => utility
[patent_app_number] => 18/175253
[patent_app_country] => US
[patent_app_date] => 2023-02-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 4967
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 151
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18175253
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/175253 | Systems and methods for prioritizing emergency calls | Feb 26, 2023 | Issued |
Array
(
[id] => 18616975
[patent_doc_number] => 20230283714
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-09-07
[patent_title] => COORDINATING CONVEYING A REASON FOR A CALL FROM A USER DEVICE
[patent_app_type] => utility
[patent_app_number] => 18/113013
[patent_app_country] => US
[patent_app_date] => 2023-02-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 26396
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 91
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18113013
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/113013 | COORDINATING CONVEYING A REASON FOR A CALL FROM A USER DEVICE | Feb 21, 2023 | Pending |
Array
(
[id] => 18474686
[patent_doc_number] => 20230208974
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-06-29
[patent_title] => TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
[patent_app_type] => utility
[patent_app_number] => 18/112890
[patent_app_country] => US
[patent_app_date] => 2023-02-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 5777
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -18
[patent_words_short_claim] => 189
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18112890
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/112890 | Techniques for behavioral pairing in a task assignment system | Feb 21, 2023 | Issued |
Array
(
[id] => 18433744
[patent_doc_number] => 20230181038
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-06-15
[patent_title] => Computer-Assisted Patient Navigation and Information Systems and Methods
[patent_app_type] => utility
[patent_app_number] => 18/165287
[patent_app_country] => US
[patent_app_date] => 2023-02-06
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 12969
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -4
[patent_words_short_claim] => 192
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18165287
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/165287 | Computer-assisted patient navigation and information systems and methods | Feb 5, 2023 | Issued |
Array
(
[id] => 18534325
[patent_doc_number] => 20230239404
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-07-27
[patent_title] => SYSTEM AND METHODS FOR INTENT - BASED ACTIVE CALLBACK MANAGEMENT USING ENHANCED CALLBACK OBJECTS
[patent_app_type] => utility
[patent_app_number] => 18/159071
[patent_app_country] => US
[patent_app_date] => 2023-01-24
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 16430
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -4
[patent_words_short_claim] => 84
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18159071
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/159071 | System and methods for intent--based active callback management using enhanced callback objects | Jan 23, 2023 | Issued |
Array
(
[id] => 18501565
[patent_doc_number] => 20230224404
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-07-13
[patent_title] => SECOND LEVEL INTERACTIVE VOICE RESPONSE COMPONENT
[patent_app_type] => utility
[patent_app_number] => 18/100305
[patent_app_country] => US
[patent_app_date] => 2023-01-23
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 7526
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 104
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18100305
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/100305 | Second level interactive voice response component | Jan 22, 2023 | Issued |
Array
(
[id] => 18539923
[patent_doc_number] => 20230245032
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-08-03
[patent_title] => Sentiment-Based Participation Requests for Contact Center Engagements
[patent_app_type] => utility
[patent_app_number] => 18/151713
[patent_app_country] => US
[patent_app_date] => 2023-01-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 14429
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 104
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18151713
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/151713 | Sentiment-based participation requests for contact center engagements | Jan 8, 2023 | Issued |
Array
(
[id] => 19124324
[patent_doc_number] => 11968326
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2024-04-23
[patent_title] => System and method improving inbound leads and phone calls processing in sales and marketing engagement
[patent_app_type] => utility
[patent_app_number] => 18/148115
[patent_app_country] => US
[patent_app_date] => 2022-12-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 30
[patent_figures_cnt] => 30
[patent_no_of_words] => 48144
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 88
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18148115
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/148115 | System and method improving inbound leads and phone calls processing in sales and marketing engagement | Dec 28, 2022 | Issued |
Array
(
[id] => 18363681
[patent_doc_number] => 20230145272
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-05-11
[patent_title] => Conference Service Number System
[patent_app_type] => utility
[patent_app_number] => 18/147947
[patent_app_country] => US
[patent_app_date] => 2022-12-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 10904
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 99
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18147947
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/147947 | Call routing to an instance of conferencing software | Dec 28, 2022 | Issued |
Array
(
[id] => 18364680
[patent_doc_number] => 20230146271
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-05-11
[patent_title] => SYSTEMS AND METHODS FOR FORECASTING INBOUND TELECOMMUNICATIONS ASSOCIATED WITH AN ELECTRONIC TRANSACTIONS SUBSCRIPTION PLATFORM
[patent_app_type] => utility
[patent_app_number] => 18/147845
[patent_app_country] => US
[patent_app_date] => 2022-12-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 7927
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18147845
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/147845 | Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform | Dec 28, 2022 | Issued |
Array
(
[id] => 18489609
[patent_doc_number] => 20230216960
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-07-06
[patent_title] => SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
[patent_app_type] => utility
[patent_app_number] => 18/147710
[patent_app_country] => US
[patent_app_date] => 2022-12-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 25047
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => 0
[patent_words_short_claim] => 407
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18147710
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/147710 | System and method for enhanced virtual queuing | Dec 28, 2022 | Issued |
Array
(
[id] => 18336105
[patent_doc_number] => 20230128054
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-04-27
[patent_title] => SYSTEMS AND METHODS FOR TAGGING FRAUDULENT PHONE NUMBERS
[patent_app_type] => utility
[patent_app_number] => 18/083778
[patent_app_country] => US
[patent_app_date] => 2022-12-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 80765
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 50
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18083778
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/083778 | SYSTEMS AND METHODS FOR TAGGING FRAUDULENT PHONE NUMBERS | Dec 18, 2022 | Pending |
Array
(
[id] => 18348621
[patent_doc_number] => 20230136732
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-05-04
[patent_title] => SYSTEMS AND METHODS FOR PHONE NUMBER FRAUD PREDICTION
[patent_app_type] => utility
[patent_app_number] => 18/083790
[patent_app_country] => US
[patent_app_date] => 2022-12-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 73198
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 53
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18083790
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/083790 | SYSTEMS AND METHODS FOR PHONE NUMBER FRAUD PREDICTION | Dec 18, 2022 | Pending |
Array
(
[id] => 18295167
[patent_doc_number] => 20230104853
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-04-06
[patent_title] => SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
[patent_app_type] => utility
[patent_app_number] => 18/080327
[patent_app_country] => US
[patent_app_date] => 2022-12-13
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 27022
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -14
[patent_words_short_claim] => 86
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18080327
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/080327 | System and method for enhanced virtual queuing | Dec 12, 2022 | Issued |
Array
(
[id] => 18722646
[patent_doc_number] => 11800016
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2023-10-24
[patent_title] => System and method for adaptive cloud conversation platform
[patent_app_type] => utility
[patent_app_number] => 18/078914
[patent_app_country] => US
[patent_app_date] => 2022-12-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 21
[patent_figures_cnt] => 21
[patent_no_of_words] => 13861
[patent_no_of_claims] => 16
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 159
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18078914
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/078914 | System and method for adaptive cloud conversation platform | Dec 8, 2022 | Issued |
Array
(
[id] => 18482102
[patent_doc_number] => 11695867
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2023-07-04
[patent_title] => Methods and systems for facilitating context-to-call communications between communication points via dedicated context-to-call-enabled contact numbers
[patent_app_type] => utility
[patent_app_number] => 18/063008
[patent_app_country] => US
[patent_app_date] => 2022-12-07
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 13
[patent_figures_cnt] => 13
[patent_no_of_words] => 15928
[patent_no_of_claims] => 22
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 192
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18063008
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/063008 | Methods and systems for facilitating context-to-call communications between communication points via dedicated context-to-call-enabled contact numbers | Dec 6, 2022 | Issued |
Array
(
[id] => 18326214
[patent_doc_number] => 20230124342
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-04-20
[patent_title] => REAL-TIME AGENT ASSISTANCE USING REAL-TIME AUTOMATIC SPEECH RECOGNITION AND BEHAVIORAL METRICS
[patent_app_type] => utility
[patent_app_number] => 18/059739
[patent_app_country] => US
[patent_app_date] => 2022-11-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 4920
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 190
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18059739
[rel_patent_id] =>[rel_patent_doc_number] =>) 18/059739 | Real-time agent assistance using real-time automatic speech recognition and behavioral metrics | Nov 28, 2022 | Issued |
Array
(
[id] => 18705796
[patent_doc_number] => 11792321
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2023-10-17
[patent_title] => System and method for enhanced virtual queuing
[patent_app_type] => utility
[patent_app_number] => 17/994325
[patent_app_country] => US
[patent_app_date] => 2022-11-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 48
[patent_figures_cnt] => 48
[patent_no_of_words] => 22478
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 94
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17994325
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/994325 | System and method for enhanced virtual queuing | Nov 26, 2022 | Issued |
Array
(
[id] => 18239327
[patent_doc_number] => 20230071638
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-03-09
[patent_title] => SYSTEM AND METHOD FOR DIFFERENTIALLY LOCATING AND MODIFYING AUDIO SOURCES
[patent_app_type] => utility
[patent_app_number] => 17/985856
[patent_app_country] => US
[patent_app_date] => 2022-11-13
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 10519
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -19
[patent_words_short_claim] => 62
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17985856
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/985856 | SYSTEM AND METHOD FOR DIFFERENTIALLY LOCATING AND MODIFYING AUDIO SOURCES | Nov 12, 2022 | Pending |
Array
(
[id] => 18324894
[patent_doc_number] => 20230123022
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-04-20
[patent_title] => INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION
[patent_app_type] => utility
[patent_app_number] => 17/975116
[patent_app_country] => US
[patent_app_date] => 2022-10-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 22702
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -18
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17975116
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/975116 | Intent analysis for call center response generation | Oct 26, 2022 | Issued |