John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 15202733
[patent_doc_number] => 10498883
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2019-12-03
[patent_title] => Multi-modal communications restrictioning
[patent_app_type] => utility
[patent_app_number] => 15/948641
[patent_app_country] => US
[patent_app_date] => 2018-04-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 13
[patent_figures_cnt] => 14
[patent_no_of_words] => 12947
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 97
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15948641
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/948641 | Multi-modal communications restrictioning | Apr 8, 2018 | Issued |
Array
(
[id] => 15429997
[patent_doc_number] => 10547946
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-01-28
[patent_title] => Wearable device
[patent_app_type] => utility
[patent_app_number] => 15/947554
[patent_app_country] => US
[patent_app_date] => 2018-04-06
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 5903
[patent_no_of_claims] => 10
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 142
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15947554
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/947554 | Wearable device | Apr 5, 2018 | Issued |
Array
(
[id] => 15925233
[patent_doc_number] => 10659875
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2020-05-19
[patent_title] => Techniques for selecting a direct path acoustic signal
[patent_app_type] => utility
[patent_app_number] => 15/947502
[patent_app_country] => US
[patent_app_date] => 2018-04-06
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 6
[patent_no_of_words] => 6127
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 62
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15947502
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/947502 | Techniques for selecting a direct path acoustic signal | Apr 5, 2018 | Issued |
Array
(
[id] => 14180195
[patent_doc_number] => 10264127
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2019-04-16
[patent_title] => Emotion recognition to match support agents with customers
[patent_app_type] => utility
[patent_app_number] => 15/947452
[patent_app_country] => US
[patent_app_date] => 2018-04-06
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 10
[patent_no_of_words] => 10802
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 121
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15947452
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/947452 | Emotion recognition to match support agents with customers | Apr 5, 2018 | Issued |
Array
(
[id] => 15583287
[patent_doc_number] => 10582050
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-03-03
[patent_title] => Personalized wait treatment during interaction with contact centers
[patent_app_type] => utility
[patent_app_number] => 15/938283
[patent_app_country] => US
[patent_app_date] => 2018-03-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 7955
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 131
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15938283
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/938283 | Personalized wait treatment during interaction with contact centers | Mar 27, 2018 | Issued |
Array
(
[id] => 13334391
[patent_doc_number] => 20180218733
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-08-02
[patent_title] => ANALYZING CONVERSATIONS TO AUTOMATICALLY IDENTIFY PRODUCT FEATURES THAT RESONATE WITH CUSTOMERS
[patent_app_type] => utility
[patent_app_number] => 15/937494
[patent_app_country] => US
[patent_app_date] => 2018-03-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 13592
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -25
[patent_words_short_claim] => 121
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15937494
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/937494 | Analyzing conversations to automatically identify product features that resonate with customers | Mar 26, 2018 | Issued |
Array
(
[id] => 14984499
[patent_doc_number] => 10446169
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2019-10-15
[patent_title] => Pre-selectable and dynamic configurable multistage echo control system for large range level of acoustic echo
[patent_app_type] => utility
[patent_app_number] => 15/935204
[patent_app_country] => US
[patent_app_date] => 2018-03-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 9
[patent_no_of_words] => 13517
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 161
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15935204
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/935204 | Pre-selectable and dynamic configurable multistage echo control system for large range level of acoustic echo | Mar 25, 2018 | Issued |
Array
(
[id] => 14270283
[patent_doc_number] => 10284722
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2019-05-07
[patent_title] => Contact management system
[patent_app_type] => utility
[patent_app_number] => 15/936091
[patent_app_country] => US
[patent_app_date] => 2018-03-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 5235
[patent_no_of_claims] => 24
[patent_no_of_ind_claims] => 1
[patent_words_short_claim] => 165
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15936091
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/936091 | Contact management system | Mar 25, 2018 | Issued |
Array
(
[id] => 13045421
[patent_doc_number] => 10044859
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-08-07
[patent_title] => Using real-time speech analytics to navigate a call that has reached a machine or service
[patent_app_type] => utility
[patent_app_number] => 15/928554
[patent_app_country] => US
[patent_app_date] => 2018-03-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 16
[patent_no_of_words] => 13100
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 216
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15928554
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/928554 | Using real-time speech analytics to navigate a call that has reached a machine or service | Mar 21, 2018 | Issued |
Array
(
[id] => 15080283
[patent_doc_number] => 10469655
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2019-11-05
[patent_title] => Call reconstruction sequenced application
[patent_app_type] => utility
[patent_app_number] => 15/927909
[patent_app_country] => US
[patent_app_date] => 2018-03-21
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 5
[patent_no_of_words] => 7825
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 165
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15927909
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/927909 | Call reconstruction sequenced application | Mar 20, 2018 | Issued |
Array
(
[id] => 13161901
[patent_doc_number] => 10097690
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-10-09
[patent_title] => Detecting events from customer support sessions
[patent_app_type] => utility
[patent_app_number] => 15/922662
[patent_app_country] => US
[patent_app_date] => 2018-03-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 15
[patent_no_of_words] => 14204
[patent_no_of_claims] => 24
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 242
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15922662
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/922662 | Detecting events from customer support sessions | Mar 14, 2018 | Issued |
Array
(
[id] => 13438063
[patent_doc_number] => 20180270574
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-09-20
[patent_title] => DYNAMIC AUDIO ENHANCEMENT USING AN ALL-PASS FILTER
[patent_app_type] => utility
[patent_app_number] => 15/922145
[patent_app_country] => US
[patent_app_date] => 2018-03-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 3938
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -15
[patent_words_short_claim] => 22
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15922145
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/922145 | Dynamic audio enhancement using an all-pass filter | Mar 14, 2018 | Issued |
Array
(
[id] => 12901042
[patent_doc_number] => 20180192189
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-07-05
[patent_title] => Spatial Audio Apparatus
[patent_app_type] => utility
[patent_app_number] => 15/907461
[patent_app_country] => US
[patent_app_date] => 2018-02-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 11354
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -13
[patent_words_short_claim] => 281
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15907461
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/907461 | Spatial audio apparatus | Feb 27, 2018 | Issued |
Array
(
[id] => 12869158
[patent_doc_number] => 20180181561
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-06-28
[patent_title] => ANALYZING CONVERSATIONS TO AUTOMATICALLY IDENTIFY CUSTOMER PAIN POINTS
[patent_app_type] => utility
[patent_app_number] => 15/902808
[patent_app_country] => US
[patent_app_date] => 2018-02-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 15137
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -24
[patent_words_short_claim] => 113
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15902808
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/902808 | Analyzing conversations to automatically identify customer pain points | Feb 21, 2018 | Issued |
Array
(
[id] => 12876265
[patent_doc_number] => 20180183930
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-06-28
[patent_title] => ANALYZING CONVERSATIONS TO AUTOMATICALLY IDENTIFY PRODUCT FEATURE REQUESTS
[patent_app_type] => utility
[patent_app_number] => 15/902751
[patent_app_country] => US
[patent_app_date] => 2018-02-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 15133
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -24
[patent_words_short_claim] => 122
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15902751
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/902751 | Analyzing conversations to automatically identify product feature requests | Feb 21, 2018 | Issued |
Array
(
[id] => 14335447
[patent_doc_number] => 10298757
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2019-05-21
[patent_title] => Integrated service centre support
[patent_app_type] => utility
[patent_app_number] => 15/901049
[patent_app_country] => US
[patent_app_date] => 2018-02-21
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 11
[patent_figures_cnt] => 11
[patent_no_of_words] => 8192
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 127
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15901049
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/901049 | Integrated service centre support | Feb 20, 2018 | Issued |
Array
(
[id] => 17190184
[patent_doc_number] => 20210337069
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-10-28
[patent_title] => Exclusive Agent Pool Allocation Method, Electronic Device, And Computer Readable Storage Medium
[patent_app_type] => utility
[patent_app_number] => 16/315255
[patent_app_country] => US
[patent_app_date] => 2018-02-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 4487
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -12
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16315255
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/315255 | Exclusive agent pool allocation method, electronic device, and computer readable storage medium | Feb 11, 2018 | Issued |
Array
(
[id] => 12900193
[patent_doc_number] => 20180191906
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-07-05
[patent_title] => SYSTEMS AND METHODS FOR OPTIMAL SCHEDULING OF RESOURCES IN A CONTACT CENTER
[patent_app_type] => utility
[patent_app_number] => 15/893846
[patent_app_country] => US
[patent_app_date] => 2018-02-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 13486
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -14
[patent_words_short_claim] => 194
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15893846
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/893846 | Systems and methods for optimal scheduling of resources in a contact center | Feb 11, 2018 | Issued |
Array
(
[id] => 13850221
[patent_doc_number] => 20190028595
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2019-01-24
[patent_title] => MANAGEMENT OF TOLL-FREE NUMBER MISUSE AND FRAUD DETECTION
[patent_app_type] => utility
[patent_app_number] => 15/892550
[patent_app_country] => US
[patent_app_date] => 2018-02-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 73010
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -16
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15892550
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/892550 | Management of toll-free number misuse and fraud detection | Feb 8, 2018 | Issued |
Array
(
[id] => 13032315
[patent_doc_number] => 10038789
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-07-31
[patent_title] => Call routing methods and systems
[patent_app_type] => utility
[patent_app_number] => 15/890950
[patent_app_country] => US
[patent_app_date] => 2018-02-07
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 17
[patent_figures_cnt] => 17
[patent_no_of_words] => 9924
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 145
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15890950
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/890950 | Call routing methods and systems | Feb 6, 2018 | Issued |