Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 13045439 [patent_doc_number] => 10044868 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-08-07 [patent_title] => Call routing methods and systems [patent_app_type] => utility [patent_app_number] => 15/891286 [patent_app_country] => US [patent_app_date] => 2018-02-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 9924 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15891286 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/891286
Call routing methods and systems Feb 6, 2018 Issued
Array ( [id] => 15464713 [patent_doc_number] => 20200045181 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-02-06 [patent_title] => VOICE COMMUNICATION SYSTEM, RELAYING DEVICE, TERMINAL DEVICE, SESSION MANAGEMENT METHOD AND PROGRAM [patent_app_type] => utility [patent_app_number] => 16/481935 [patent_app_country] => US [patent_app_date] => 2018-02-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10194 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -8 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16481935 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/481935
Voice communication system, relaying device, terminal device, session management method and non-transitory computer-readable recording medium Feb 1, 2018 Issued
Array ( [id] => 13669839 [patent_doc_number] => 10165115 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-12-25 [patent_title] => Communications handler for screening incoming calls [patent_app_type] => utility [patent_app_number] => 15/879523 [patent_app_country] => US [patent_app_date] => 2018-01-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 24245 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 167 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15879523 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/879523
Communications handler for screening incoming calls Jan 24, 2018 Issued
Array ( [id] => 15017831 [patent_doc_number] => 10455091 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-10-22 [patent_title] => User input driven short message service (SMS) applications [patent_app_type] => utility [patent_app_number] => 15/871555 [patent_app_country] => US [patent_app_date] => 2018-01-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4367 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 51 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15871555 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/871555
User input driven short message service (SMS) applications Jan 14, 2018 Issued
Array ( [id] => 12719920 [patent_doc_number] => 20180131807 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-05-10 [patent_title] => Method and Apparatus for Storing Phone Number, and Method and Apparatus for Dialing Phone Number [patent_app_type] => utility [patent_app_number] => 15/861243 [patent_app_country] => US [patent_app_date] => 2018-01-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15478 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15861243 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/861243
Method and apparatus for storing phone number, and method and apparatus for dialing phone number Jan 2, 2018 Issued
Array ( [id] => 14011131 [patent_doc_number] => 10224037 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-03-05 [patent_title] => Customer care database creation system and method [patent_app_type] => utility [patent_app_number] => 15/860098 [patent_app_country] => US [patent_app_date] => 2018-01-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 14 [patent_no_of_words] => 19166 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15860098 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/860098
Customer care database creation system and method Jan 1, 2018 Issued
Array ( [id] => 12719923 [patent_doc_number] => 20180131808 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-05-10 [patent_title] => SYSTEM AND METHOD FOR ANALYTICS WITH AUTOMATED WHISPER MODE [patent_app_type] => utility [patent_app_number] => 15/860066 [patent_app_country] => US [patent_app_date] => 2018-01-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 19132 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15860066 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/860066
System and method for analytics with automated whisper mode Jan 1, 2018 Issued
Array ( [id] => 12691651 [patent_doc_number] => 20180122383 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-05-03 [patent_title] => ANALYZING CONVERSATIONS TO AUTOMATICALLY IDENTIFY ACTION ITEMS [patent_app_type] => utility [patent_app_number] => 15/854642 [patent_app_country] => US [patent_app_date] => 2017-12-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13653 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -27 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15854642 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/854642
Analyzing conversations to automatically identify action items Dec 25, 2017 Issued
Array ( [id] => 14207551 [patent_doc_number] => 10270910 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-04-23 [patent_title] => System and method for natural language processing [patent_app_type] => utility [patent_app_number] => 15/838328 [patent_app_country] => US [patent_app_date] => 2017-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2077 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 127 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15838328 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/838328
System and method for natural language processing Dec 10, 2017 Issued
Array ( [id] => 12613323 [patent_doc_number] => 20180096271 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-04-05 [patent_title] => ANALYZING CONVERSATIONS TO AUTOMATICALLY IDENTIFY DEALS AT RISK [patent_app_type] => utility [patent_app_number] => 15/835807 [patent_app_country] => US [patent_app_date] => 2017-12-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14106 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -29 [patent_words_short_claim] => 185 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15835807 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/835807
Analyzing conversations to automatically identify deals at risk Dec 7, 2017 Issued
Array ( [id] => 13231229 [patent_doc_number] => 10129406 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-11-13 [patent_title] => System and method for transferee controlled protocol transfers [patent_app_type] => utility [patent_app_number] => 15/820398 [patent_app_country] => US [patent_app_date] => 2017-11-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5513 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 172 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15820398 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/820398
System and method for transferee controlled protocol transfers Nov 20, 2017 Issued
Array ( [id] => 13190399 [patent_doc_number] => 10110743 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-10-23 [patent_title] => Automatic pattern recognition in conversations [patent_app_type] => utility [patent_app_number] => 15/817490 [patent_app_country] => US [patent_app_date] => 2017-11-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 14402 [patent_no_of_claims] => 35 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 214 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15817490 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/817490
Automatic pattern recognition in conversations Nov 19, 2017 Issued
Array ( [id] => 12244424 [patent_doc_number] => 20180077287 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-03-15 [patent_title] => 'METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS' [patent_app_type] => utility [patent_app_number] => 15/815681 [patent_app_country] => US [patent_app_date] => 2017-11-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 8506 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15815681 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/815681
Method and apparatus for diverting callers to web sessions Nov 15, 2017 Issued
Array ( [id] => 13295103 [patent_doc_number] => 10158759 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-12-18 [patent_title] => System and method for performing circumstance-specific customer satisfaction monitoring in an ongoing call center interaction [patent_app_type] => utility [patent_app_number] => 15/809404 [patent_app_country] => US [patent_app_date] => 2017-11-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5533 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 154 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15809404 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/809404
System and method for performing circumstance-specific customer satisfaction monitoring in an ongoing call center interaction Nov 9, 2017 Issued
Array ( [id] => 13161905 [patent_doc_number] => 10097692 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-10-09 [patent_title] => Systems and methods of natural language processing to rank users of real time communications connections [patent_app_type] => utility [patent_app_number] => 15/808870 [patent_app_country] => US [patent_app_date] => 2017-11-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 14076 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 194 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15808870 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/808870
Systems and methods of natural language processing to rank users of real time communications connections Nov 8, 2017 Issued
Array ( [id] => 13162355 [patent_doc_number] => 10097921 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-10-09 [patent_title] => Methods circuits devices systems and associated computer executable code for acquiring acoustic signals [patent_app_type] => utility [patent_app_number] => 15/800276 [patent_app_country] => US [patent_app_date] => 2017-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 11 [patent_no_of_words] => 5125 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 64 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15800276 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/800276
Methods circuits devices systems and associated computer executable code for acquiring acoustic signals Oct 31, 2017 Issued
Array ( [id] => 13545499 [patent_doc_number] => 20180324297 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-11-08 [patent_title] => SYSTEMS AND METHODS FOR AUTOMATICALLY CONDUCTING RISK ASSESSMENTS FOR TELEPHONY COMMUNICATIONS [patent_app_type] => utility [patent_app_number] => 15/801019 [patent_app_country] => US [patent_app_date] => 2017-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13015 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -22 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15801019 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/801019
Systems and methods for automatically conducting risk assessments for telephony communications Oct 31, 2017 Issued
Array ( [id] => 12378894 [patent_doc_number] => 09961201 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-05-01 [patent_title] => Using real-time speech analytics to navigate a call that has reached a machine or service [patent_app_type] => utility [patent_app_number] => 15/800171 [patent_app_country] => US [patent_app_date] => 2017-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 16 [patent_no_of_words] => 13071 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15800171 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/800171
Using real-time speech analytics to navigate a call that has reached a machine or service Oct 31, 2017 Issued
Array ( [id] => 14180197 [patent_doc_number] => 10264128 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-04-16 [patent_title] => Dynamic machine-learning-based contact processing [patent_app_type] => utility [patent_app_number] => 15/797271 [patent_app_country] => US [patent_app_date] => 2017-10-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 8 [patent_no_of_words] => 9534 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 146 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15797271 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/797271
Dynamic machine-learning-based contact processing Oct 29, 2017 Issued
Array ( [id] => 12187774 [patent_doc_number] => 20180046710 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-02-15 [patent_title] => 'AUTOMATIC GENERATION OF PLAYLISTS FROM CONVERSATIONS' [patent_app_type] => utility [patent_app_number] => 15/793691 [patent_app_country] => US [patent_app_date] => 2017-10-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 14201 [patent_no_of_claims] => 40 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15793691 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/793691
Automatic generation of playlists from conversations Oct 24, 2017 Issued
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