Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 12480927 [patent_doc_number] => 09992241 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-06-05 [patent_title] => Unified communications for online collaboration [patent_app_type] => utility [patent_app_number] => 15/787007 [patent_app_country] => US [patent_app_date] => 2017-10-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6113 [patent_no_of_claims] => 5 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 199 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15787007 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/787007
Unified communications for online collaboration Oct 17, 2017 Issued
Array ( [id] => 14861723 [patent_doc_number] => 10419610 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-09-17 [patent_title] => System and method for omnichannel user engagement and response [patent_app_type] => utility [patent_app_number] => 15/786212 [patent_app_country] => US [patent_app_date] => 2017-10-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 8833 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 80 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15786212 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/786212
System and method for omnichannel user engagement and response Oct 16, 2017 Issued
Array ( [id] => 13821899 [patent_doc_number] => 10187739 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-01-22 [patent_title] => System and method for capturing, encoding, distributing, and decoding immersive audio [patent_app_type] => utility [patent_app_number] => 15/785234 [patent_app_country] => US [patent_app_date] => 2017-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 21 [patent_no_of_words] => 12684 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 190 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15785234 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/785234
System and method for capturing, encoding, distributing, and decoding immersive audio Oct 15, 2017 Issued
Array ( [id] => 13190411 [patent_doc_number] => 10110749 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-10-23 [patent_title] => Bridging a third party onto a contact center communication [patent_app_type] => utility [patent_app_number] => 15/726675 [patent_app_country] => US [patent_app_date] => 2017-10-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 19 [patent_no_of_words] => 12691 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 239 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15726675 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/726675
Bridging a third party onto a contact center communication Oct 5, 2017 Issued
Array ( [id] => 13394947 [patent_doc_number] => 20180249016 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-08-30 [patent_title] => TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM [patent_app_type] => utility [patent_app_number] => 15/720909 [patent_app_country] => US [patent_app_date] => 2017-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7807 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15720909 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/720909
Toll-free telecommunications management platform Sep 28, 2017 Issued
Array ( [id] => 12155868 [patent_doc_number] => 20180027129 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING' [patent_app_type] => utility [patent_app_number] => 15/720922 [patent_app_country] => US [patent_app_date] => 2017-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 41 [patent_figures_cnt] => 41 [patent_no_of_words] => 75759 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15720922 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/720922
Toll-tree numbers metadata tagging, analysis and reporting Sep 28, 2017 Issued
Array ( [id] => 14335437 [patent_doc_number] => 10298752 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-05-21 [patent_title] => Unified communication system [patent_app_type] => utility [patent_app_number] => 15/719757 [patent_app_country] => US [patent_app_date] => 2017-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9493 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15719757 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/719757
Unified communication system Sep 28, 2017 Issued
Array ( [id] => 12591213 [patent_doc_number] => 20180088900 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-03-29 [patent_title] => SYSTEM AND METHOD FOR DIFFERENTIALLY LOCATING AND MODIFYING AUDIO SOURCES [patent_app_type] => utility [patent_app_number] => 15/717753 [patent_app_country] => US [patent_app_date] => 2017-09-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10427 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -25 [patent_words_short_claim] => 62 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15717753 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/717753
System and method for differentially locating and modifying audio sources Sep 26, 2017 Issued
Array ( [id] => 12169553 [patent_doc_number] => 09888334 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-02-06 [patent_title] => 'Audio playing system' [patent_app_type] => utility [patent_app_number] => 15/717909 [patent_app_country] => US [patent_app_date] => 2017-09-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 18 [patent_figures_cnt] => 20 [patent_no_of_words] => 6337 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 328 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15717909 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/717909
Audio playing system Sep 26, 2017 Issued
Array ( [id] => 12155854 [patent_doc_number] => 20180027118 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'METHOD FOR CONNECTING USERS WITH AGENTS BASED ON USER VALUES DYNAMICALLY DETERMINED ACCORDING TO A SET OF RULES OR ALGORITHMS' [patent_app_type] => utility [patent_app_number] => 15/714980 [patent_app_country] => US [patent_app_date] => 2017-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 50 [patent_figures_cnt] => 50 [patent_no_of_words] => 34862 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15714980 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/714980
Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms Sep 24, 2017 Issued
Array ( [id] => 14674615 [patent_doc_number] => 10375241 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-08-06 [patent_title] => System and method for automatic quality management in a contact center environment [patent_app_type] => utility [patent_app_number] => 15/713342 [patent_app_country] => US [patent_app_date] => 2017-09-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 11802 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15713342 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/713342
System and method for automatic quality management in a contact center environment Sep 21, 2017 Issued
Array ( [id] => 15892051 [patent_doc_number] => 10652391 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-05-12 [patent_title] => System and method for automatic quality management in a contact center environment [patent_app_type] => utility [patent_app_number] => 15/713283 [patent_app_country] => US [patent_app_date] => 2017-09-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 12040 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 104 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15713283 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/713283
System and method for automatic quality management in a contact center environment Sep 21, 2017 Issued
Array ( [id] => 13073255 [patent_doc_number] => 10057427 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-08-21 [patent_title] => Method and system for a scalable computer-telephony integration system [patent_app_type] => utility [patent_app_number] => 15/703242 [patent_app_country] => US [patent_app_date] => 2017-09-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 23118 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 195 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15703242 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/703242
Method and system for a scalable computer-telephony integration system Sep 12, 2017 Issued
Array ( [id] => 13259569 [patent_doc_number] => 10142486 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-11-27 [patent_title] => Transparent contact transfer system [patent_app_type] => utility [patent_app_number] => 15/699835 [patent_app_country] => US [patent_app_date] => 2017-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7513 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15699835 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/699835
Transparent contact transfer system Sep 7, 2017 Issued
Array ( [id] => 14615721 [patent_doc_number] => 10360564 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-07-23 [patent_title] => Automated compliance scripting and verification [patent_app_type] => utility [patent_app_number] => 15/695678 [patent_app_country] => US [patent_app_date] => 2017-09-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7868 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15695678 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/695678
Automated compliance scripting and verification Sep 4, 2017 Issued
Array ( [id] => 12599457 [patent_doc_number] => 20180091649 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-03-29 [patent_title] => SYSTEM AND METHOD FOR ANOMALY DETECTION FOR NON-HOMOGENOUS ARRIVAL RATE [patent_app_type] => utility [patent_app_number] => 15/690953 [patent_app_country] => US [patent_app_date] => 2017-08-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6624 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 102 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15690953 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/690953
System and method for anomaly detection for non-homogenous arrival rate Aug 29, 2017 Issued
Array ( [id] => 12123604 [patent_doc_number] => 20180007190 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-04 [patent_title] => 'SYSTEM AND METHOD FOR MANAGING CALLS' [patent_app_type] => utility [patent_app_number] => 15/689249 [patent_app_country] => US [patent_app_date] => 2017-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 16817 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15689249 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/689249
System and method for managing calls Aug 28, 2017 Issued
Array ( [id] => 13273977 [patent_doc_number] => 10149084 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-12-04 [patent_title] => Audio providing apparatus and audio providing method [patent_app_type] => utility [patent_app_number] => 15/685730 [patent_app_country] => US [patent_app_date] => 2017-08-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 11488 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15685730 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/685730
Audio providing apparatus and audio providing method Aug 23, 2017 Issued
Array ( [id] => 13273977 [patent_doc_number] => 10149084 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-12-04 [patent_title] => Audio providing apparatus and audio providing method [patent_app_type] => utility [patent_app_number] => 15/685730 [patent_app_country] => US [patent_app_date] => 2017-08-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 11488 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15685730 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/685730
Audio providing apparatus and audio providing method Aug 23, 2017 Issued
Array ( [id] => 12207742 [patent_doc_number] => 20180052968 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-02-22 [patent_title] => 'COMPUTER ASSISTED PATIENT NAVIGATION AND INFORMATION SYSTEMS AND METHODS' [patent_app_type] => utility [patent_app_number] => 15/685991 [patent_app_country] => US [patent_app_date] => 2017-08-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 13264 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15685991 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/685991
Computer assisted patient navigation and information systems and methods Aug 23, 2017 Issued
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