John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
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[id] => 13059417
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[patent_kind] => B2
[patent_issue_date] => 2018-08-14
[patent_title] => Modeling voice calls to improve an outcome of a call between a representative and a customer
[patent_app_type] => utility
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Array
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[patent_kind] => A1
[patent_issue_date] => 2016-12-01
[patent_title] => 'System and Method of Communication Analysis'
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Array
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[patent_issue_date] => 2016-12-01
[patent_title] => 'SYSTEMS AND METHODS OF NATURAL LANGUAGE PROCESSING TO RANK USERS OF REAL TIME COMMUNICATIONS CONNECTIONS'
[patent_app_type] => utility
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[patent_app_date] => 2016-05-27
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Array
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[patent_issue_date] => 2017-05-09
[patent_title] => 'Emotion recognition to match support agents with customers'
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Array
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[patent_title] => Virtual meeting attendee
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Array
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Array
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Array
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[patent_title] => 'INTEGRATED AUDIO AMPLIFICATION CIRCUIT WITH MULTI-FUNCTIONAL EXTERNAL TERMINALS'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 15/149062 | Integrated audio amplification circuit with multi-functional external terminals | May 5, 2016 | Issued |
Array
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[patent_title] => 'METHODS AND SYSTEMS FOR DETERMINING CONVERSATION QUALITY'
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Array
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Array
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[patent_doc_number] => 20160241648
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[patent_title] => 'METHOD FOR CONNECTING A USER WITH AN AGENT BASED ON WORKFLOW STAGES OF A WORKFLOW DYNAMICALLY CREATED USING A WORKFLOW TEMPLATE'
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Array
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Array
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Array
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Array
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