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John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18170493 [patent_doc_number] => 20230037104 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-02 [patent_title] => SYSTEM AND METHODS FOR INTENT - BASED ACTIVE CALLBACK MANAGEMENT USING ENHANCED CALLBACK OBJECTS [patent_app_type] => utility [patent_app_number] => 17/964016 [patent_app_country] => US [patent_app_date] => 2022-10-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16427 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17964016 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/964016
System and methods for intent-based active callback management using enhanced callback objects Oct 10, 2022 Issued
Array ( [id] => 18671175 [patent_doc_number] => 11778098 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-10-03 [patent_title] => Machine learning based call routing system [patent_app_type] => utility [patent_app_number] => 17/960667 [patent_app_country] => US [patent_app_date] => 2022-10-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5966 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17960667 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/960667
Machine learning based call routing system Oct 4, 2022 Issued
Array ( [id] => 18609252 [patent_doc_number] => 11750742 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-09-05 [patent_title] => Systems and methods for handling calls based on call insight information [patent_app_type] => utility [patent_app_number] => 17/930480 [patent_app_country] => US [patent_app_date] => 2022-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 13156 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17930480 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/930480
Systems and methods for handling calls based on call insight information Sep 7, 2022 Issued
Array ( [id] => 18722647 [patent_doc_number] => 11800017 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-10-24 [patent_title] => Encoding a subset of audio input for broadcasting conferenced communications [patent_app_type] => utility [patent_app_number] => 17/898096 [patent_app_country] => US [patent_app_date] => 2022-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 7847 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 135 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17898096 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/898096
Encoding a subset of audio input for broadcasting conferenced communications Aug 28, 2022 Issued
Array ( [id] => 18594468 [patent_doc_number] => 11743387 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-08-29 [patent_title] => System and method for an adaptive cloud conversation platform [patent_app_type] => utility [patent_app_number] => 17/895651 [patent_app_country] => US [patent_app_date] => 2022-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 30 [patent_figures_cnt] => 30 [patent_no_of_words] => 20557 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 373 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17895651 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/895651
System and method for an adaptive cloud conversation platform Aug 24, 2022 Issued
Array ( [id] => 18210311 [patent_doc_number] => 20230056573 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-23 [patent_title] => ADAPTIVE CLOUD CONVERSATION ECOSYSTEM [patent_app_type] => utility [patent_app_number] => 17/895955 [patent_app_country] => US [patent_app_date] => 2022-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 24085 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 430 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17895955 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/895955
Adaptive cloud conversation ecosystem Aug 24, 2022 Issued
Array ( [id] => 18241619 [patent_doc_number] => 20230073930 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-09 [patent_title] => A SYSTEM AND METHOD FOR ADAPTIVE CLOUD CONVERSATION PLATFORM [patent_app_type] => utility [patent_app_number] => 17/895573 [patent_app_country] => US [patent_app_date] => 2022-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17174 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 337 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17895573 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/895573
A SYSTEM AND METHOD FOR ADAPTIVE CLOUD CONVERSATION PLATFORM Aug 24, 2022 Pending
Array ( [id] => 18211614 [patent_doc_number] => 20230057877 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-23 [patent_title] => CONSUMER - ORIENTED ADAPTIVE CLOUD CONVERSATION PLATFORM [patent_app_type] => utility [patent_app_number] => 17/896013 [patent_app_country] => US [patent_app_date] => 2022-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 26331 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 371 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17896013 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/896013
CONSUMER - ORIENTED ADAPTIVE CLOUD CONVERSATION PLATFORM Aug 24, 2022 Abandoned
Array ( [id] => 18263947 [patent_doc_number] => 11611658 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-03-21 [patent_title] => System and method for adaptive cloud conversation platform [patent_app_type] => utility [patent_app_number] => 17/893006 [patent_app_country] => US [patent_app_date] => 2022-08-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 21 [patent_no_of_words] => 13842 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 234 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17893006 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/893006
System and method for adaptive cloud conversation platform Aug 21, 2022 Issued
Array ( [id] => 18508509 [patent_doc_number] => 11706341 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-07-18 [patent_title] => System and method for intent-based active callback management [patent_app_type] => utility [patent_app_number] => 17/884476 [patent_app_country] => US [patent_app_date] => 2022-08-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 30 [patent_figures_cnt] => 30 [patent_no_of_words] => 15862 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17884476 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/884476
System and method for intent-based active callback management Aug 8, 2022 Issued
Array ( [id] => 18578033 [patent_doc_number] => 11734566 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-08-22 [patent_title] => Systems and processes for bias removal in a predictive performance model [patent_app_type] => utility [patent_app_number] => 17/875900 [patent_app_country] => US [patent_app_date] => 2022-07-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 18 [patent_no_of_words] => 19526 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17875900 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/875900
Systems and processes for bias removal in a predictive performance model Jul 27, 2022 Issued
Array ( [id] => 18850331 [patent_doc_number] => 20230412735 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-21 [patent_title] => Distributed Network of Ceiling Image-Derived Directional Microphones [patent_app_type] => utility [patent_app_number] => 17/843296 [patent_app_country] => US [patent_app_date] => 2022-06-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6296 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17843296 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/843296
Distributed network of ceiling image-derived directional microphones Jun 16, 2022 Issued
Array ( [id] => 17887913 [patent_doc_number] => 20220303391 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-09-22 [patent_title] => SYSTEMS AND METHODS FOR PRIORITIZING EMERGENCY CALLS [patent_app_type] => utility [patent_app_number] => 17/837094 [patent_app_country] => US [patent_app_date] => 2022-06-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4971 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 160 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17837094 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/837094
Systems and methods for prioritizing emergency calls Jun 9, 2022 Issued
Array ( [id] => 18196963 [patent_doc_number] => 20230050482 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-16 [patent_title] => SYSTEM AND METHODS FOR DYNAMICALLY ROUTING AND RATING CUSTOMER SERVICE COMMUNICATIONS [patent_app_type] => utility [patent_app_number] => 17/831475 [patent_app_country] => US [patent_app_date] => 2022-06-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12810 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 113 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17831475 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/831475
System and methods for dynamically routing and rating customer service communications Jun 2, 2022 Issued
Array ( [id] => 18580071 [patent_doc_number] => 11736616 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-08-22 [patent_title] => Method and apparatus for automatically taking action based on the content of call center communications [patent_app_type] => utility [patent_app_number] => 17/826917 [patent_app_country] => US [patent_app_date] => 2022-05-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 2918 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 213 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17826917 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/826917
Method and apparatus for automatically taking action based on the content of call center communications May 26, 2022 Issued
Array ( [id] => 18163553 [patent_doc_number] => 20230030146 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-02 [patent_title] => SMART CAPACITY FOR WORKLOAD ROUTING [patent_app_type] => utility [patent_app_number] => 17/749264 [patent_app_country] => US [patent_app_date] => 2022-05-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18911 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -27 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17749264 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/749264
Smart capacity for workload routing May 19, 2022 Issued
Array ( [id] => 18633121 [patent_doc_number] => 20230292041 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-14 [patent_title] => SOUND RECEIVING DEVICE AND CONTROL METHOD OF SOUND RECEIVING DEVICE [patent_app_type] => utility [patent_app_number] => 17/746983 [patent_app_country] => US [patent_app_date] => 2022-05-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3960 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 71 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17746983 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/746983
Sound receiving device and control method of sound receiving device May 17, 2022 Issued
Array ( [id] => 17834887 [patent_doc_number] => 20220272191 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-08-25 [patent_title] => METHODS AND APPARATUS FOR BYPASSING HOLDS [patent_app_type] => utility [patent_app_number] => 17/743126 [patent_app_country] => US [patent_app_date] => 2022-05-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12618 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17743126 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/743126
Methods and apparatus for bypassing holds May 11, 2022 Issued
Array ( [id] => 17796942 [patent_doc_number] => 20220256034 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-08-11 [patent_title] => METHODS FOR AUDITING COMMUNICATION SESSIONS [patent_app_type] => utility [patent_app_number] => 17/731532 [patent_app_country] => US [patent_app_date] => 2022-04-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12554 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17731532 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/731532
Methods for auditing communication sessions Apr 27, 2022 Issued
Array ( [id] => 17766034 [patent_doc_number] => 20220239648 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-07-28 [patent_title] => SYSTEMS AND METHODS FOR AN INTERNET OF THINGS DEVICE REGISTRY DISPLAY [patent_app_type] => utility [patent_app_number] => 17/722038 [patent_app_country] => US [patent_app_date] => 2022-04-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 93466 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 82 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17722038 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/722038
Systems and methods for an internet of things device registry display Apr 14, 2022 Issued
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