John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 11484560
[patent_doc_number] => 09591132
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2017-03-07
[patent_title] => 'Method and apparatus for changing a telephone number after entry'
[patent_app_type] => utility
[patent_app_number] => 14/938072
[patent_app_country] => US
[patent_app_date] => 2015-11-11
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 1
[patent_figures_cnt] => 3
[patent_no_of_words] => 9303
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14938072
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/938072 | Method and apparatus for changing a telephone number after entry | Nov 10, 2015 | Issued |
Array
(
[id] => 11301823
[patent_doc_number] => 09509844
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2016-11-29
[patent_title] => 'System and method for indexing automated telephone systems'
[patent_app_type] => utility
[patent_app_number] => 14/936342
[patent_app_country] => US
[patent_app_date] => 2015-11-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/936342 | System and method for indexing automated telephone systems | Nov 8, 2015 | Issued |
Array
(
[id] => 11579907
[patent_doc_number] => 09635182
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[patent_kind] => B2
[patent_issue_date] => 2017-04-25
[patent_title] => 'Method and system for managing interactive communications campaigns with call pacing'
[patent_app_type] => utility
[patent_app_number] => 14/936565
[patent_app_country] => US
[patent_app_date] => 2015-11-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
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[patent_no_of_words] => 7974
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/936565 | Method and system for managing interactive communications campaigns with call pacing | Nov 8, 2015 | Issued |
Array
(
[id] => 11807953
[patent_doc_number] => 09549066
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[patent_kind] => B2
[patent_issue_date] => 2017-01-17
[patent_title] => 'Toll-free telecommunications management platform'
[patent_app_type] => utility
[patent_app_number] => 14/928575
[patent_app_country] => US
[patent_app_date] => 2015-10-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/928575 | Toll-free telecommunications management platform | Oct 29, 2015 | Issued |
Array
(
[id] => 11433317
[patent_doc_number] => 09571649
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2017-02-14
[patent_title] => 'Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/925695 | Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms | Oct 27, 2015 | Issued |
Array
(
[id] => 10773323
[patent_doc_number] => 20160119478
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[patent_issue_date] => 2016-04-28
[patent_title] => 'METHOD FOR CONNECTING A USER WITH AN AGENT BASED ON USER INTERACTION OF A LINK OF A PRIOR MESSAGE EXCHANGED BETWEEN THE USER AND THE AGENT'
[patent_app_type] => utility
[patent_app_number] => 14/925764
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/925764 | Method for connecting a user with an agent based on user interaction of a link of a prior message exchanged between the user and the agent | Oct 27, 2015 | Issued |
Array
(
[id] => 10796385
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[patent_issue_date] => 2016-05-19
[patent_title] => 'METHOD FOR COLLECTING DATA USING A USER INTERACTION EVENT-DRIVEN DATA COLLECTION SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 14/925747
[patent_app_country] => US
[patent_app_date] => 2015-10-28
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/925747 | Method for collecting data using a user interaction event-driven data collection system | Oct 27, 2015 | Issued |
Array
(
[id] => 11572861
[patent_doc_number] => 20170111505
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2017-04-20
[patent_title] => 'SYSTEM AND METHOD FOR GENERATING A NETWORK OF CONTACT CENTER AGENTS AND CUSTOMERS FOR OPTIMIZED ROUTING OF INTERACTIONS'
[patent_app_type] => utility
[patent_app_number] => 14/887276
[patent_app_country] => US
[patent_app_date] => 2015-10-19
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[patent_drawing_sheets_cnt] => 15
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/887276 | System and method for generating a network of contact center agents and customers for optimized routing of interactions | Oct 18, 2015 | Issued |
Array
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[id] => 11433310
[patent_doc_number] => 09571642
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[patent_issue_date] => 2017-02-14
[patent_title] => 'Network-based social media telephony firewall'
[patent_app_type] => utility
[patent_app_number] => 14/875209
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[patent_app_date] => 2015-10-05
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/875209 | Network-based social media telephony firewall | Oct 4, 2015 | Issued |
Array
(
[id] => 11322419
[patent_doc_number] => 09521173
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[patent_kind] => B1
[patent_issue_date] => 2016-12-13
[patent_title] => 'System and method for managing calls'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/869180 | System and method for managing calls | Sep 28, 2015 | Issued |
Array
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[patent_issue_date] => 2016-08-02
[patent_title] => 'Conference call information sharing via interaction with social networking data'
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Array
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[patent_title] => 'SYSTEM FOR COMMUNICATION ROUTING'
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Array
(
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[patent_title] => 'Unified method and apparatus to simplify telephone area code dialing'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/849717 | Unified method and apparatus to simplify telephone area code dialing | Sep 9, 2015 | Issued |
Array
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[id] => 10496795
[patent_doc_number] => 20150381818
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[patent_title] => 'CATCHING UP WITH AN ONGOING CONFERENCE CALL'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/848226 | Catching up with an ongoing conference call | Sep 7, 2015 | Issued |
Array
(
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Array
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/828134 | System and method to diagnose and improve representative and organizational performance | Aug 16, 2015 | Issued |
Array
(
[id] => 11287711
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Array
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Array
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Array
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/814772 | Communications between contact center agent systems to facilitate agent engagement | Jul 30, 2015 | Issued |