Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 11247581 [patent_doc_number] => 09473637 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-18 [patent_title] => 'Learning generation templates from dialog transcripts' [patent_app_type] => utility [patent_app_number] => 14/810817 [patent_app_country] => US [patent_app_date] => 2015-07-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 19 [patent_no_of_words] => 8721 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14810817 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/810817
Learning generation templates from dialog transcripts Jul 27, 2015 Issued
Array ( [id] => 11661342 [patent_doc_number] => 09674364 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-06-06 [patent_title] => 'Comprehensive system and method for providing sales and marketing acceleration and effectiveness' [patent_app_type] => utility [patent_app_number] => 14/809213 [patent_app_country] => US [patent_app_date] => 2015-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 30 [patent_figures_cnt] => 30 [patent_no_of_words] => 48918 [patent_no_of_claims] => 35 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14809213 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/809213
Comprehensive system and method for providing sales and marketing acceleration and effectiveness Jul 24, 2015 Issued
Array ( [id] => 10578149 [patent_doc_number] => 09300808 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-03-29 [patent_title] => 'Method and system for interoperation between multiple conference systems' [patent_app_type] => utility [patent_app_number] => 14/808944 [patent_app_country] => US [patent_app_date] => 2015-07-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 8 [patent_no_of_words] => 8305 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14808944 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/808944
Method and system for interoperation between multiple conference systems Jul 23, 2015 Issued
Array ( [id] => 11661340 [patent_doc_number] => 09674361 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-06-06 [patent_title] => 'System and method for intelligent task management in a workbin' [patent_app_type] => utility [patent_app_number] => 14/754484 [patent_app_country] => US [patent_app_date] => 2015-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 10992 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 193 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14754484 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/754484
System and method for intelligent task management in a workbin Jun 28, 2015 Issued
Array ( [id] => 12041555 [patent_doc_number] => 09819799 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-11-14 [patent_title] => 'System and method for monitoring customer satisfaction in an ongoing call center interaction' [patent_app_type] => utility [patent_app_number] => 14/746506 [patent_app_country] => US [patent_app_date] => 2015-06-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5522 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14746506 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/746506
System and method for monitoring customer satisfaction in an ongoing call center interaction Jun 21, 2015 Issued
Array ( [id] => 11468009 [patent_doc_number] => 09584659 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-02-28 [patent_title] => 'Using graphical text analysis to facilitate communication between customers and customer service representatives' [patent_app_type] => utility [patent_app_number] => 14/744209 [patent_app_country] => US [patent_app_date] => 2015-06-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 8457 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 147 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14744209 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/744209
Using graphical text analysis to facilitate communication between customers and customer service representatives Jun 18, 2015 Issued
Array ( [id] => 10479126 [patent_doc_number] => 20150364143 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-17 [patent_title] => 'METHOD AND APPARATUS FOR TRANSMITTING AUDIO DATA' [patent_app_type] => utility [patent_app_number] => 14/738154 [patent_app_country] => US [patent_app_date] => 2015-06-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 9169 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14738154 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/738154
METHOD AND APPARATUS FOR TRANSMITTING AUDIO DATA Jun 11, 2015 Abandoned
Array ( [id] => 10668350 [patent_doc_number] => 20160014495 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-01-14 [patent_title] => 'Handset or Headset' [patent_app_type] => utility [patent_app_number] => 14/734289 [patent_app_country] => US [patent_app_date] => 2015-06-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2700 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14734289 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/734289
Earpiece and headset Jun 8, 2015 Issued
Array ( [id] => 10190547 [patent_doc_number] => 09219982 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-12-22 [patent_title] => 'Apparatus and method for automatically refreshing a display of a telephone' [patent_app_type] => utility [patent_app_number] => 14/730866 [patent_app_country] => US [patent_app_date] => 2015-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4267 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 116 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14730866 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/730866
Apparatus and method for automatically refreshing a display of a telephone Jun 3, 2015 Issued
Array ( [id] => 10386327 [patent_doc_number] => 20150271334 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-09-24 [patent_title] => 'SYSTEM FOR COMMUNICATION ROUTING' [patent_app_type] => utility [patent_app_number] => 14/730575 [patent_app_country] => US [patent_app_date] => 2015-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 5055 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14730575 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/730575
System for communication routing Jun 3, 2015 Issued
Array ( [id] => 11585520 [patent_doc_number] => 09640168 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-05-02 [patent_title] => 'Noise cancellation with dynamic range compression' [patent_app_type] => utility [patent_app_number] => 14/726777 [patent_app_country] => US [patent_app_date] => 2015-06-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7606 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14726777 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/726777
Noise cancellation with dynamic range compression May 31, 2015 Issued
Array ( [id] => 11819174 [patent_doc_number] => 09723148 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-01 [patent_title] => 'Systems and methods for predicting and proactively addressing customer interactions' [patent_app_type] => utility [patent_app_number] => 14/727250 [patent_app_country] => US [patent_app_date] => 2015-06-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 8370 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14727250 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/727250
Systems and methods for predicting and proactively addressing customer interactions May 31, 2015 Issued
Array ( [id] => 11819170 [patent_doc_number] => 09723145 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-01 [patent_title] => 'System and method for analysis and correlation of scoring and customer satisfaction' [patent_app_type] => utility [patent_app_number] => 14/726471 [patent_app_country] => US [patent_app_date] => 2015-05-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6176 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 118 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14726471 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/726471
System and method for analysis and correlation of scoring and customer satisfaction May 29, 2015 Issued
Array ( [id] => 11392732 [patent_doc_number] => 09553990 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-01-24 [patent_title] => 'Recommended roster based on customer relationship management data' [patent_app_type] => utility [patent_app_number] => 14/724872 [patent_app_country] => US [patent_app_date] => 2015-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10013 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 218 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14724872 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/724872
Recommended roster based on customer relationship management data May 28, 2015 Issued
Array ( [id] => 10465431 [patent_doc_number] => 20150350446 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'LOAD BALANCING AND SHARING OF CONTEXTUAL INFORMATION IN A MULTI-VENDOR AND/OR MULTIPLE CONTACT CENTER ENVIRONMENT' [patent_app_type] => utility [patent_app_number] => 14/723622 [patent_app_country] => US [patent_app_date] => 2015-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7257 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14723622 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/723622
Load balancing and sharing of contextual information in a multi-vendor and/or multiple contact center environment May 27, 2015 Issued
Array ( [id] => 11490472 [patent_doc_number] => 09596554 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-03-14 [patent_title] => 'Methods circuits devices systems and associated computer executable code for acquiring acoustic signals' [patent_app_type] => utility [patent_app_number] => 14/721235 [patent_app_country] => US [patent_app_date] => 2015-05-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 11 [patent_no_of_words] => 5168 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 158 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14721235 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/721235
Methods circuits devices systems and associated computer executable code for acquiring acoustic signals May 25, 2015 Issued
Array ( [id] => 10463514 [patent_doc_number] => 20150348529 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'ANTI-NOISE HEADSET DEVICE AND SOUND PROCESSING METHOD THEREOF' [patent_app_type] => utility [patent_app_number] => 14/720955 [patent_app_country] => US [patent_app_date] => 2015-05-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4516 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14720955 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/720955
Anti-noise headset device and sound processing method thereof May 24, 2015 Issued
Array ( [id] => 11905278 [patent_doc_number] => 09774730 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-09-26 [patent_title] => 'Method, device, and system for telephone interaction' [patent_app_type] => utility [patent_app_number] => 14/718486 [patent_app_country] => US [patent_app_date] => 2015-05-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 17 [patent_no_of_words] => 10078 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 156 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14718486 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/718486
Method, device, and system for telephone interaction May 20, 2015 Issued
Array ( [id] => 10369112 [patent_doc_number] => 20150254117 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-09-10 [patent_title] => 'APPARATUS AND METHOD FOR EXECUTING AGENT' [patent_app_type] => utility [patent_app_number] => 14/714789 [patent_app_country] => US [patent_app_date] => 2015-05-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7583 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14714789 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/714789
Apparatus and method for executing agent May 17, 2015 Issued
Array ( [id] => 11274973 [patent_doc_number] => 20160337520 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-11-17 [patent_title] => 'Marketing Channel Selection on an Individual Recipient Basis' [patent_app_type] => utility [patent_app_number] => 14/711694 [patent_app_country] => US [patent_app_date] => 2015-05-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6371 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14711694 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/711694
Marketing channel selection on an individual recipient basis May 12, 2015 Issued
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