Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10152914 [patent_doc_number] => 09185224 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-11-10 [patent_title] => 'Method and system for managing interactive communications campaigns with call pacing' [patent_app_type] => utility [patent_app_number] => 14/709351 [patent_app_country] => US [patent_app_date] => 2015-05-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 12 [patent_no_of_words] => 7928 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 75 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14709351 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/709351
Method and system for managing interactive communications campaigns with call pacing May 10, 2015 Issued
Array ( [id] => 11260440 [patent_doc_number] => 09485358 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-11-01 [patent_title] => 'Information acquisition method, device, and system' [patent_app_type] => utility [patent_app_number] => 14/696624 [patent_app_country] => US [patent_app_date] => 2015-04-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 17 [patent_no_of_words] => 9061 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 125 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14696624 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/696624
Information acquisition method, device, and system Apr 26, 2015 Issued
Array ( [id] => 10337746 [patent_doc_number] => 20150222751 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-08-06 [patent_title] => 'Computer-Implemented System and Method for Facilitating Agent-Customer Calls' [patent_app_type] => utility [patent_app_number] => 14/691519 [patent_app_country] => US [patent_app_date] => 2015-04-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 13414 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14691519 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/691519
Computer-implemented system and method for facilitating agent-customer calls Apr 19, 2015 Issued
Array ( [id] => 10185631 [patent_doc_number] => 09215320 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-12-15 [patent_title] => 'System and method for indexing automated telephone systems' [patent_app_type] => utility [patent_app_number] => 14/691087 [patent_app_country] => US [patent_app_date] => 2015-04-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 7747 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14691087 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/691087
System and method for indexing automated telephone systems Apr 19, 2015 Issued
Array ( [id] => 10639554 [patent_doc_number] => 09357073 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-31 [patent_title] => 'Method and system for routing messages and connecting users associated with live-connected content' [patent_app_type] => utility [patent_app_number] => 14/686514 [patent_app_country] => US [patent_app_date] => 2015-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 35 [patent_figures_cnt] => 42 [patent_no_of_words] => 29373 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 310 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14686514 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/686514
Method and system for routing messages and connecting users associated with live-connected content Apr 13, 2015 Issued
Array ( [id] => 11104833 [patent_doc_number] => 20160301803 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-10-13 [patent_title] => 'SILENCE DENSITY MODELS' [patent_app_type] => utility [patent_app_number] => 14/682312 [patent_app_country] => US [patent_app_date] => 2015-04-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5049 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14682312 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/682312
Silence density models Apr 8, 2015 Issued
Array ( [id] => 10322934 [patent_doc_number] => 20150207938 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-07-23 [patent_title] => 'SYSTEM AND METHOD FOR SELECTING AGENT IN A CONTACT CENTER FOR IMPROVED CALL ROUTING' [patent_app_type] => utility [patent_app_number] => 14/674560 [patent_app_country] => US [patent_app_date] => 2015-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10104 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14674560 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/674560
System and method for selecting agent in a contact center for improved call routing Mar 30, 2015 Issued
Array ( [id] => 11368677 [patent_doc_number] => 20170006658 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-01-05 [patent_title] => 'METHOD FOR DEVICE-TO-DEVICE (D2D) OPERATION PERFORMED BY TERMINAL IN WIRELESS COMMUNICATION SYSTEM AND TERMINAL USING THE METHOD' [patent_app_type] => utility [patent_app_number] => 15/125550 [patent_app_country] => US [patent_app_date] => 2015-03-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 16925 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15125550 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/125550
Method for device-to-device (D2D) operation performed by terminal in wireless communication system and terminal using the method Mar 22, 2015 Issued
Array ( [id] => 11188682 [patent_doc_number] => 09420106 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-08-16 [patent_title] => 'Methods and systems for assigning priority to incoming message from customer' [patent_app_type] => utility [patent_app_number] => 14/639143 [patent_app_country] => US [patent_app_date] => 2015-03-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 9700 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 253 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14639143 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/639143
Methods and systems for assigning priority to incoming message from customer Mar 4, 2015 Issued
Array ( [id] => 10296313 [patent_doc_number] => 20150181312 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-25 [patent_title] => 'Capacity Allocation of Call-Handling Devices Across Call Destinations' [patent_app_type] => utility [patent_app_number] => 14/638300 [patent_app_country] => US [patent_app_date] => 2015-03-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 9766 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14638300 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/638300
Capacity allocation of call-handling devices across call destinations Mar 3, 2015 Issued
Array ( [id] => 10526799 [patent_doc_number] => 09253325 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-02-02 [patent_title] => 'Online technical support management' [patent_app_type] => utility [patent_app_number] => 14/637118 [patent_app_country] => US [patent_app_date] => 2015-03-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 7124 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 211 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14637118 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/637118
Online technical support management Mar 2, 2015 Issued
Array ( [id] => 11848748 [patent_doc_number] => 09736317 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-15 [patent_title] => 'Secure mechanism for mute alert' [patent_app_type] => utility [patent_app_number] => 14/633969 [patent_app_country] => US [patent_app_date] => 2015-02-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5378 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 76 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14633969 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/633969
Secure mechanism for mute alert Feb 26, 2015 Issued
Array ( [id] => 11496430 [patent_doc_number] => 20170070615 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-03-09 [patent_title] => 'Perceptually Continuous Mixing in a Teleconference' [patent_app_type] => utility [patent_app_number] => 15/121744 [patent_app_country] => US [patent_app_date] => 2015-02-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 9622 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15121744 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/121744
Perceptually continuous mixing in a teleconference Feb 16, 2015 Issued
Array ( [id] => 10271321 [patent_doc_number] => 20150156318 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-04 [patent_title] => 'CATCHING UP WITH AN ONGOING CONFERENCE CALL' [patent_app_type] => utility [patent_app_number] => 14/613411 [patent_app_country] => US [patent_app_date] => 2015-02-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 11914 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14613411 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/613411
Catching up with an ongoing conference call Feb 3, 2015 Issued
Array ( [id] => 10532273 [patent_doc_number] => 09258423 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-02-09 [patent_title] => 'Contextual lead generation in an automated communication link establishment and management system' [patent_app_type] => utility [patent_app_number] => 14/611873 [patent_app_country] => US [patent_app_date] => 2015-02-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 18287 [patent_no_of_claims] => 1 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 141 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14611873 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/611873
Contextual lead generation in an automated communication link establishment and management system Feb 1, 2015 Issued
Array ( [id] => 11022480 [patent_doc_number] => 20160219435 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-07-28 [patent_title] => 'SYSTEM AND METHOD FOR SECURING A CONFERENCE BRIDGE FROM EAVESDROPPING' [patent_app_type] => utility [patent_app_number] => 14/606650 [patent_app_country] => US [patent_app_date] => 2015-01-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4050 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14606650 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/606650
System and method for securing a conference bridge from eavesdropping Jan 26, 2015 Issued
Array ( [id] => 10159716 [patent_doc_number] => 09191503 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-11-17 [patent_title] => 'Feature-based software system for a business PBX' [patent_app_type] => utility [patent_app_number] => 14/605239 [patent_app_country] => US [patent_app_date] => 2015-01-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7030 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14605239 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/605239
Feature-based software system for a business PBX Jan 25, 2015 Issued
Array ( [id] => 12062919 [patent_doc_number] => 20170339263 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-11-23 [patent_title] => 'Call Processing Method and Device' [patent_app_type] => utility [patent_app_number] => 15/521447 [patent_app_country] => US [patent_app_date] => 2015-01-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 8559 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15521447 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/521447
Call processing method and device Jan 25, 2015 Issued
Array ( [id] => 10632701 [patent_doc_number] => 09350864 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-05-24 [patent_title] => 'Method and system for specifying and processing telephony sessions' [patent_app_type] => utility [patent_app_number] => 14/605373 [patent_app_country] => US [patent_app_date] => 2015-01-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 9362 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14605373 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/605373
Method and system for specifying and processing telephony sessions Jan 25, 2015 Issued
Array ( [id] => 10630707 [patent_doc_number] => 09348858 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-24 [patent_title] => 'Methods and systems for dynamically changing contact information' [patent_app_type] => utility [patent_app_number] => 14/599694 [patent_app_country] => US [patent_app_date] => 2015-01-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3487 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 103 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14599694 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/599694
Methods and systems for dynamically changing contact information Jan 18, 2015 Issued
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