John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 9819740
[patent_doc_number] => 08929537
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-01-06
[patent_title] => 'Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation'
[patent_app_type] => utility
[patent_app_number] => 14/059248
[patent_app_country] => US
[patent_app_date] => 2013-10-21
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 23
[patent_figures_cnt] => 30
[patent_no_of_words] => 19882
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[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14059248
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/059248 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | Oct 20, 2013 | Issued |
Array
(
[id] => 9554313
[patent_doc_number] => 08761375
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2014-06-24
[patent_title] => 'Unpaid break time for contact center agents'
[patent_app_type] => utility
[patent_app_number] => 14/056225
[patent_app_country] => US
[patent_app_date] => 2013-10-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14056225
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/056225 | Unpaid break time for contact center agents | Oct 16, 2013 | Issued |
Array
(
[id] => 9884742
[patent_doc_number] => 08971521
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-03-03
[patent_title] => 'Method for automated handling of outbound contacts requiring assured connection to a live agent'
[patent_app_type] => utility
[patent_app_number] => 14/055812
[patent_app_country] => US
[patent_app_date] => 2013-10-16
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[patent_no_of_words] => 4406
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/055812 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Oct 15, 2013 | Issued |
Array
(
[id] => 10119721
[patent_doc_number] => 09154621
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-10-06
[patent_title] => 'Network-based social telephony firewall'
[patent_app_type] => utility
[patent_app_number] => 14/054142
[patent_app_country] => US
[patent_app_date] => 2013-10-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
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[patent_no_of_words] => 7104
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14054142
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/054142 | Network-based social telephony firewall | Oct 14, 2013 | Issued |
Array
(
[id] => 9294941
[patent_doc_number] => 20140038575
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-02-06
[patent_title] => 'AUTO PROMOTION AND DEMOTION OF CONFERENCE CALLS'
[patent_app_type] => utility
[patent_app_number] => 14/049505
[patent_app_country] => US
[patent_app_date] => 2013-10-09
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[patent_drawing_sheets_cnt] => 9
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/049505 | AUTO PROMOTION AND DEMOTION OF CONFERENCE CALLS | Oct 8, 2013 | Abandoned |
Array
(
[id] => 9293037
[patent_doc_number] => 20140036671
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-02-06
[patent_title] => 'SYSTEM AND METHOD FOR PRIORITIZATION OF RETRANSMISSION OF PROTOCOL DATA UNITS TO ASSIST RADIO LINK CONTROL RETRANSMISSION'
[patent_app_type] => utility
[patent_app_number] => 14/049710
[patent_app_country] => US
[patent_app_date] => 2013-10-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[patent_no_of_words] => 4179
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14049710
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/049710 | System and method for prioritization of retransmission of protocol data units to assist radio link control retransmission | Oct 8, 2013 | Issued |
Array
(
[id] => 11661332
[patent_doc_number] => 09674354
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2017-06-06
[patent_title] => 'Systems and methods for use in marketing'
[patent_app_type] => utility
[patent_app_number] => 14/433375
[patent_app_country] => US
[patent_app_date] => 2013-10-03
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
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[patent_no_of_words] => 15654
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14433375
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/433375 | Systems and methods for use in marketing | Oct 2, 2013 | Issued |
Array
(
[id] => 9279776
[patent_doc_number] => 20140029744
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-01-30
[patent_title] => 'APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION'
[patent_app_type] => utility
[patent_app_number] => 14/042376
[patent_app_country] => US
[patent_app_date] => 2013-09-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[patent_no_of_words] => 10839
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14042376
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/042376 | Apparatus, system, and method for automated call initiation | Sep 29, 2013 | Issued |
Array
(
[id] => 10133233
[patent_doc_number] => 09167085
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-10-20
[patent_title] => 'System and method for coordinated call-back revocation'
[patent_app_type] => utility
[patent_app_number] => 14/040786
[patent_app_country] => US
[patent_app_date] => 2013-09-30
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[patent_drawing_sheets_cnt] => 2
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14040786
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/040786 | System and method for coordinated call-back revocation | Sep 29, 2013 | Issued |
Array
(
[id] => 9382923
[patent_doc_number] => 20140086404
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-03-27
[patent_title] => 'MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCE'
[patent_app_type] => utility
[patent_app_number] => 14/035506
[patent_app_country] => US
[patent_app_date] => 2013-09-24
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[patent_drawing_sheets_cnt] => 17
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14035506
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/035506 | Matching using agent/caller sensitivity to performance | Sep 23, 2013 | Issued |
Array
(
[id] => 9577510
[patent_doc_number] => 08767941
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2014-07-01
[patent_title] => 'Methods and systems for speed dialing'
[patent_app_type] => utility
[patent_app_number] => 14/031368
[patent_app_country] => US
[patent_app_date] => 2013-09-19
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14031368
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/031368 | Methods and systems for speed dialing | Sep 18, 2013 | Issued |
Array
(
[id] => 12317994
[patent_doc_number] => 09942391
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[patent_kind] => B2
[patent_issue_date] => 2018-04-10
[patent_title] => Conference access method and apparatus
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/442456 | Conference access method and apparatus | Sep 15, 2013 | Issued |
Array
(
[id] => 9939546
[patent_doc_number] => 08989367
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[patent_issue_date] => 2015-03-24
[patent_title] => 'System and method for monitoring health of deployment states for a contact center'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/025806 | System and method for monitoring health of deployment states for a contact center | Sep 11, 2013 | Issued |
Array
(
[id] => 9784720
[patent_doc_number] => 20140301540
[patent_country] => US
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[patent_issue_date] => 2014-10-09
[patent_title] => 'DIALOG COMPATABILITY'
[patent_app_type] => utility
[patent_app_number] => 14/023018
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/023018 | Dialog compatability | Sep 9, 2013 | Issued |
Array
(
[id] => 9918965
[patent_doc_number] => 20150074170
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[patent_kind] => A1
[patent_issue_date] => 2015-03-12
[patent_title] => 'SYSTEM AND METHOD FOR MANAGING AGENT SCHEDULES IN A CONTACT CENTER'
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Array
(
[id] => 9485215
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[patent_title] => 'Operator evaluation support device and operator evaluation support method'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/017890 | Operator evaluation support device and operator evaluation support method | Sep 3, 2013 | Issued |
Array
(
[id] => 9591544
[patent_doc_number] => 08781101
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[patent_kind] => B2
[patent_issue_date] => 2014-07-15
[patent_title] => 'Operator management apparatus and method'
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Array
(
[id] => 10520004
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[patent_issue_date] => 2016-01-26
[patent_title] => 'User input drivent short message service (SMS) applications'
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Array
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Array
(
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/969291 | System and method for modifying package service subscriptions online | Aug 15, 2013 | Issued |