Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 9819740 [patent_doc_number] => 08929537 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-01-06 [patent_title] => 'Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation' [patent_app_type] => utility [patent_app_number] => 14/059248 [patent_app_country] => US [patent_app_date] => 2013-10-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 30 [patent_no_of_words] => 19882 [patent_no_of_claims] => 29 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 204 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14059248 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/059248
Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation Oct 20, 2013 Issued
Array ( [id] => 9554313 [patent_doc_number] => 08761375 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-06-24 [patent_title] => 'Unpaid break time for contact center agents' [patent_app_type] => utility [patent_app_number] => 14/056225 [patent_app_country] => US [patent_app_date] => 2013-10-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 12 [patent_no_of_words] => 12134 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 191 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14056225 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/056225
Unpaid break time for contact center agents Oct 16, 2013 Issued
Array ( [id] => 9884742 [patent_doc_number] => 08971521 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-03-03 [patent_title] => 'Method for automated handling of outbound contacts requiring assured connection to a live agent' [patent_app_type] => utility [patent_app_number] => 14/055812 [patent_app_country] => US [patent_app_date] => 2013-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4406 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 197 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14055812 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/055812
Method for automated handling of outbound contacts requiring assured connection to a live agent Oct 15, 2013 Issued
Array ( [id] => 10119721 [patent_doc_number] => 09154621 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-10-06 [patent_title] => 'Network-based social telephony firewall' [patent_app_type] => utility [patent_app_number] => 14/054142 [patent_app_country] => US [patent_app_date] => 2013-10-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7104 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 198 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14054142 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/054142
Network-based social telephony firewall Oct 14, 2013 Issued
Array ( [id] => 9294941 [patent_doc_number] => 20140038575 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-02-06 [patent_title] => 'AUTO PROMOTION AND DEMOTION OF CONFERENCE CALLS' [patent_app_type] => utility [patent_app_number] => 14/049505 [patent_app_country] => US [patent_app_date] => 2013-10-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 10596 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14049505 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/049505
AUTO PROMOTION AND DEMOTION OF CONFERENCE CALLS Oct 8, 2013 Abandoned
Array ( [id] => 9293037 [patent_doc_number] => 20140036671 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-02-06 [patent_title] => 'SYSTEM AND METHOD FOR PRIORITIZATION OF RETRANSMISSION OF PROTOCOL DATA UNITS TO ASSIST RADIO LINK CONTROL RETRANSMISSION' [patent_app_type] => utility [patent_app_number] => 14/049710 [patent_app_country] => US [patent_app_date] => 2013-10-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 4179 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14049710 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/049710
System and method for prioritization of retransmission of protocol data units to assist radio link control retransmission Oct 8, 2013 Issued
Array ( [id] => 11661332 [patent_doc_number] => 09674354 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-06-06 [patent_title] => 'Systems and methods for use in marketing' [patent_app_type] => utility [patent_app_number] => 14/433375 [patent_app_country] => US [patent_app_date] => 2013-10-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 15654 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 120 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14433375 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/433375
Systems and methods for use in marketing Oct 2, 2013 Issued
Array ( [id] => 9279776 [patent_doc_number] => 20140029744 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-01-30 [patent_title] => 'APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION' [patent_app_type] => utility [patent_app_number] => 14/042376 [patent_app_country] => US [patent_app_date] => 2013-09-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10839 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14042376 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/042376
Apparatus, system, and method for automated call initiation Sep 29, 2013 Issued
Array ( [id] => 10133233 [patent_doc_number] => 09167085 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-10-20 [patent_title] => 'System and method for coordinated call-back revocation' [patent_app_type] => utility [patent_app_number] => 14/040786 [patent_app_country] => US [patent_app_date] => 2013-09-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 7709 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14040786 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/040786
System and method for coordinated call-back revocation Sep 29, 2013 Issued
Array ( [id] => 9382923 [patent_doc_number] => 20140086404 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-03-27 [patent_title] => 'MATCHING USING AGENT/CALLER SENSITIVITY TO PERFORMANCE' [patent_app_type] => utility [patent_app_number] => 14/035506 [patent_app_country] => US [patent_app_date] => 2013-09-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 26975 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14035506 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/035506
Matching using agent/caller sensitivity to performance Sep 23, 2013 Issued
Array ( [id] => 9577510 [patent_doc_number] => 08767941 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-07-01 [patent_title] => 'Methods and systems for speed dialing' [patent_app_type] => utility [patent_app_number] => 14/031368 [patent_app_country] => US [patent_app_date] => 2013-09-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 10 [patent_no_of_words] => 8994 [patent_no_of_claims] => 34 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14031368 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/031368
Methods and systems for speed dialing Sep 18, 2013 Issued
Array ( [id] => 12317994 [patent_doc_number] => 09942391 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-04-10 [patent_title] => Conference access method and apparatus [patent_app_type] => utility [patent_app_number] => 14/442456 [patent_app_country] => US [patent_app_date] => 2013-09-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 8 [patent_no_of_words] => 6404 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 130 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14442456 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/442456
Conference access method and apparatus Sep 15, 2013 Issued
Array ( [id] => 9939546 [patent_doc_number] => 08989367 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-03-24 [patent_title] => 'System and method for monitoring health of deployment states for a contact center' [patent_app_type] => utility [patent_app_number] => 14/025806 [patent_app_country] => US [patent_app_date] => 2013-09-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 34 [patent_figures_cnt] => 34 [patent_no_of_words] => 28361 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14025806 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/025806
System and method for monitoring health of deployment states for a contact center Sep 11, 2013 Issued
Array ( [id] => 9784720 [patent_doc_number] => 20140301540 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-10-09 [patent_title] => 'DIALOG COMPATABILITY' [patent_app_type] => utility [patent_app_number] => 14/023018 [patent_app_country] => US [patent_app_date] => 2013-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 14779 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14023018 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/023018
Dialog compatability Sep 9, 2013 Issued
Array ( [id] => 9918965 [patent_doc_number] => 20150074170 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-03-12 [patent_title] => 'SYSTEM AND METHOD FOR MANAGING AGENT SCHEDULES IN A CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 14/023270 [patent_app_country] => US [patent_app_date] => 2013-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4903 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14023270 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/023270
System and method for managing agent schedules in a contact center Sep 9, 2013 Issued
Array ( [id] => 9485215 [patent_doc_number] => 08731176 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-05-20 [patent_title] => 'Operator evaluation support device and operator evaluation support method' [patent_app_type] => utility [patent_app_number] => 14/017890 [patent_app_country] => US [patent_app_date] => 2013-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 25 [patent_figures_cnt] => 27 [patent_no_of_words] => 8300 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14017890 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/017890
Operator evaluation support device and operator evaluation support method Sep 3, 2013 Issued
Array ( [id] => 9591544 [patent_doc_number] => 08781101 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-07-15 [patent_title] => 'Operator management apparatus and method' [patent_app_type] => utility [patent_app_number] => 14/018208 [patent_app_country] => US [patent_app_date] => 2013-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 25 [patent_figures_cnt] => 25 [patent_no_of_words] => 10962 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 139 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14018208 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/018208
Operator management apparatus and method Sep 3, 2013 Issued
Array ( [id] => 10520004 [patent_doc_number] => 09247066 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-01-26 [patent_title] => 'User input drivent short message service (SMS) applications' [patent_app_type] => utility [patent_app_number] => 13/973772 [patent_app_country] => US [patent_app_date] => 2013-08-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4316 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13973772 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/973772
User input drivent short message service (SMS) applications Aug 21, 2013 Issued
Array ( [id] => 9554304 [patent_doc_number] => 08761366 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-06-24 [patent_title] => 'Systems and methods for using caller data to add a phone number to an outbound-call list' [patent_app_type] => utility [patent_app_number] => 13/970297 [patent_app_country] => US [patent_app_date] => 2013-08-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 6437 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 96 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13970297 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/970297
Systems and methods for using caller data to add a phone number to an outbound-call list Aug 18, 2013 Issued
Array ( [id] => 10644770 [patent_doc_number] => 09361643 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-06-07 [patent_title] => 'System and method for modifying package service subscriptions online' [patent_app_type] => utility [patent_app_number] => 13/969291 [patent_app_country] => US [patent_app_date] => 2013-08-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 5 [patent_no_of_words] => 4115 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13969291 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/969291
System and method for modifying package service subscriptions online Aug 15, 2013 Issued
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