John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 9863707
[patent_doc_number] => 20150043727
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2015-02-12
[patent_title] => 'Method and system to determine and employ best contact opportunity'
[patent_app_type] => utility
[patent_app_number] => 13/963650
[patent_app_country] => US
[patent_app_date] => 2013-08-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 6
[patent_no_of_words] => 4703
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
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[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13963650
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/963650 | Method and system to determine and employ best contact opportunity | Aug 8, 2013 | Issued |
Array
(
[id] => 9462289
[patent_doc_number] => 20140126715
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-05-08
[patent_title] => 'SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH OPTIMIZED TRANSCODING'
[patent_app_type] => utility
[patent_app_number] => 13/956271
[patent_app_country] => US
[patent_app_date] => 2013-07-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 19
[patent_figures_cnt] => 19
[patent_no_of_words] => 14176
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[patent_no_of_assignments] => 0
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13956271
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/956271 | System and method for web-based real time communication with optimized transcoding | Jul 30, 2013 | Issued |
Array
(
[id] => 10894231
[patent_doc_number] => 08917859
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2014-12-23
[patent_title] => 'Outbound dialing solutions for MPS IVR'
[patent_app_type] => utility
[patent_app_number] => 13/954415
[patent_app_country] => US
[patent_app_date] => 2013-07-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 12
[patent_no_of_words] => 7203
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13954415
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/954415 | Outbound dialing solutions for MPS IVR | Jul 29, 2013 | Issued |
Array
(
[id] => 9163294
[patent_doc_number] => 20130311571
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-11-21
[patent_title] => 'METHOD FOR DESIGNATING OF HOSTING CONTROL FOR A CONFERENCE CALL'
[patent_app_type] => utility
[patent_app_number] => 13/950494
[patent_app_country] => US
[patent_app_date] => 2013-07-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 9830
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13950494
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/950494 | Method for designating of hosting control for a conference call | Jul 24, 2013 | Issued |
Array
(
[id] => 9147298
[patent_doc_number] => 20130301821
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-11-14
[patent_title] => 'SYSTEMS AND ARRANGEMENTS FOR COMMUNICATING WITH AN AUTOMATED INTERACTIVE TELECOMMUNICATIONS SERVICE SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 13/945060
[patent_app_country] => US
[patent_app_date] => 2013-07-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
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[patent_no_of_words] => 8124
[patent_no_of_claims] => 18
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13945060
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/945060 | Communicating with an automated interactive telecommunications service system | Jul 17, 2013 | Issued |
Array
(
[id] => 10180038
[patent_doc_number] => 09210265
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-12-08
[patent_title] => 'Exploring multiple contact channels to determine potential for reaching customers'
[patent_app_type] => utility
[patent_app_number] => 13/928410
[patent_app_country] => US
[patent_app_date] => 2013-06-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/928410 | Exploring multiple contact channels to determine potential for reaching customers | Jun 26, 2013 | Issued |
Array
(
[id] => 9120278
[patent_doc_number] => 20130287200
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-10-31
[patent_title] => 'INTERACTIVE CONTENT FOR CLICK-TO-CALL CALLS'
[patent_app_type] => utility
[patent_app_number] => 13/928594
[patent_app_country] => US
[patent_app_date] => 2013-06-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 6013
[patent_no_of_claims] => 35
[patent_no_of_ind_claims] => 1
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[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13928594
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/928594 | Interactive content for click-to-call calls | Jun 26, 2013 | Issued |
Array
(
[id] => 9261605
[patent_doc_number] => 20130343534
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-12-26
[patent_title] => 'METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS'
[patent_app_type] => utility
[patent_app_number] => 13/923190
[patent_app_country] => US
[patent_app_date] => 2013-06-20
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
[patent_no_of_words] => 8457
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 5
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13923190
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/923190 | Method and apparatus for diverting callers to Web sessions | Jun 19, 2013 | Issued |
Array
(
[id] => 10054629
[patent_doc_number] => 09094523
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-07-28
[patent_title] => 'Metric for meeting commencement in a voice conferencing system'
[patent_app_type] => utility
[patent_app_number] => 14/406888
[patent_app_country] => US
[patent_app_date] => 2013-06-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14406888
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/406888 | Metric for meeting commencement in a voice conferencing system | Jun 18, 2013 | Issued |
Array
(
[id] => 10966455
[patent_doc_number] => 20140369487
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-12-18
[patent_title] => 'Method and apparatus for bridging communication requests to call centers'
[patent_app_type] => utility
[patent_app_number] => 13/918908
[patent_app_country] => US
[patent_app_date] => 2013-06-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
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[patent_no_of_words] => 4327
[patent_no_of_claims] => 11
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/918908 | Method and apparatus for bridging communication requests to call centers | Jun 14, 2013 | Abandoned |
Array
(
[id] => 9694044
[patent_doc_number] => 08824664
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2014-09-02
[patent_title] => 'System and method for controlling lifespan of interaction requests'
[patent_app_type] => utility
[patent_app_number] => 13/917550
[patent_app_country] => US
[patent_app_date] => 2013-06-13
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/917550 | System and method for controlling lifespan of interaction requests | Jun 12, 2013 | Issued |
Array
(
[id] => 9713121
[patent_doc_number] => 08837708
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2014-09-16
[patent_title] => 'Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users'
[patent_app_type] => utility
[patent_app_number] => 13/916789
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/916789 | Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | Jun 12, 2013 | Issued |
Array
(
[id] => 10959951
[patent_doc_number] => 20140362979
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[patent_kind] => A1
[patent_issue_date] => 2014-12-11
[patent_title] => 'CATCHING UP WITH AN ONGOING CONFERENCE CALL'
[patent_app_type] => utility
[patent_app_number] => 13/914601
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Array
(
[id] => 9067456
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[patent_title] => 'Computer-Implemented System And Method For Processing User Communications'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/909062 | Computer-implemented system and method for processing user communications | Jun 2, 2013 | Issued |
Array
(
[id] => 9706114
[patent_doc_number] => 08831198
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[patent_title] => 'Abbreviated login for conferencing'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/908812 | Abbreviated login for conferencing | Jun 2, 2013 | Issued |
Array
(
[id] => 9939536
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[patent_title] => 'Methods and systems for dynamically changing contact information'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/907201 | Methods and systems for dynamically changing contact information | May 30, 2013 | Issued |
Array
(
[id] => 9415643
[patent_doc_number] => 08699693
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[patent_title] => 'System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call'
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[patent_app_number] => 13/871317
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/871317 | System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call | Apr 25, 2013 | Issued |
Array
(
[id] => 9403595
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[patent_title] => 'Method and apparatus for network maintenance and supervision of a controlled display portion'
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Array
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[patent_title] => 'INSTANT MESSAGE CONTACT MANAGEMENT IN A CONTACT CENTER'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/862029 | Instant message contact management in a contact center | Apr 11, 2013 | Issued |
Array
(
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[patent_title] => 'Method and apparatus to validate a subscriber line'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/860085 | Method and apparatus to validate a subscriber line | Apr 9, 2013 | Issued |