John M Ford
Examiner (ID: 16357)
Most Active Art Unit | 1201 |
Art Unit(s) | 1202, 1205, 1611, 1624, 1201 |
Total Applications | 2711 |
Issued Applications | 2304 |
Pending Applications | 29 |
Abandoned Applications | 378 |
Applications
Application number | Title of the application | Filing Date | Status |
---|---|---|---|
Array
(
[id] => 6350637
[patent_doc_number] => 20100086117
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-04-08
[patent_title] => 'System And Method For Gathering Information Related To A Geographical Location Of A Caller In A Public Switched Telephone Network'
[patent_app_type] => utility
[patent_app_number] => 12/581238
[patent_app_country] => US
[patent_app_date] => 2009-10-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 41
[patent_figures_cnt] => 41
[patent_no_of_words] => 14091
[patent_no_of_claims] => 16
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0086/20100086117.pdf
[firstpage_image] =>[orig_patent_app_number] => 12581238
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/581238 | System and method for gathering information related to a geographical location of a caller in a public switched telephone network | Oct 18, 2009 | Issued |
Array
(
[id] => 7812584
[patent_doc_number] => 08135120
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-03-13
[patent_title] => 'Method and apparatus for controlling restriction on call connections'
[patent_app_type] => utility
[patent_app_number] => 12/568247
[patent_app_country] => US
[patent_app_date] => 2009-09-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 25
[patent_figures_cnt] => 25
[patent_no_of_words] => 15379
[patent_no_of_claims] => 16
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 224
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/08/135/08135120.pdf
[firstpage_image] =>[orig_patent_app_number] => 12568247
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/568247 | Method and apparatus for controlling restriction on call connections | Sep 27, 2009 | Issued |
Array
(
[id] => 8934437
[patent_doc_number] => 08494148
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-07-23
[patent_title] => 'Dynamic IVR dialog based on analytics data'
[patent_app_type] => utility
[patent_app_number] => 12/566466
[patent_app_country] => US
[patent_app_date] => 2009-09-24
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 8
[patent_no_of_words] => 8177
[patent_no_of_claims] => 5
[patent_no_of_ind_claims] => 1
[patent_words_short_claim] => 173
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12566466
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/566466 | Dynamic IVR dialog based on analytics data | Sep 23, 2009 | Issued |
Array
(
[id] => 6425179
[patent_doc_number] => 20100142694
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-06-10
[patent_title] => 'TELEPHONE CALL PROCESSING'
[patent_app_type] => utility
[patent_app_number] => 12/563023
[patent_app_country] => US
[patent_app_date] => 2009-09-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 13
[patent_figures_cnt] => 13
[patent_no_of_words] => 6433
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 6
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0142/20100142694.pdf
[firstpage_image] =>[orig_patent_app_number] => 12563023
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/563023 | Telephone call processing | Sep 17, 2009 | Issued |
Array
(
[id] => 8459786
[patent_doc_number] => 08295463
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-10-23
[patent_title] => 'Method and system for decoupling a calling application from an external application'
[patent_app_type] => utility
[patent_app_number] => 12/562292
[patent_app_country] => US
[patent_app_date] => 2009-09-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 1
[patent_figures_cnt] => 2
[patent_no_of_words] => 3166
[patent_no_of_claims] => 6
[patent_no_of_ind_claims] => 1
[patent_words_short_claim] => 201
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12562292
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/562292 | Method and system for decoupling a calling application from an external application | Sep 17, 2009 | Issued |
Array
(
[id] => 9028413
[patent_doc_number] => 08538003
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-09-17
[patent_title] => 'Method and apparatus for integrating call center and existing telephony infrastructure'
[patent_app_type] => utility
[patent_app_number] => 12/557132
[patent_app_country] => US
[patent_app_date] => 2009-09-10
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 6
[patent_no_of_words] => 5374
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 79
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12557132
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/557132 | Method and apparatus for integrating call center and existing telephony infrastructure | Sep 9, 2009 | Issued |
Array
(
[id] => 8934439
[patent_doc_number] => 08494150
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-07-23
[patent_title] => 'Computer-telephony integration in a service provider environment'
[patent_app_type] => utility
[patent_app_number] => 13/056761
[patent_app_country] => US
[patent_app_date] => 2009-09-10
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 7
[patent_no_of_words] => 9663
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 128
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13056761
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/056761 | Computer-telephony integration in a service provider environment | Sep 9, 2009 | Issued |
Array
(
[id] => 8631726
[patent_doc_number] => 08363810
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-01-29
[patent_title] => 'Method and system for aurally positioning voice signals in a contact center environment'
[patent_app_type] => utility
[patent_app_number] => 12/555413
[patent_app_country] => US
[patent_app_date] => 2009-09-08
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 8630
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 139
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12555413
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/555413 | Method and system for aurally positioning voice signals in a contact center environment | Sep 7, 2009 | Issued |
Array
(
[id] => 8535047
[patent_doc_number] => 08311207
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-11-13
[patent_title] => 'Efficient and cost-effective distribution call admission control'
[patent_app_type] => utility
[patent_app_number] => 12/554714
[patent_app_country] => US
[patent_app_date] => 2009-09-04
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
[patent_no_of_words] => 7965
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 116
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12554714
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/554714 | Efficient and cost-effective distribution call admission control | Sep 3, 2009 | Issued |
Array
(
[id] => 5396803
[patent_doc_number] => 20090316866
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-12-24
[patent_title] => 'Methods, Systems, and Products Providing Advanced Intelligent Services'
[patent_app_type] => utility
[patent_app_number] => 12/549551
[patent_app_country] => US
[patent_app_date] => 2009-08-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 5797
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0316/20090316866.pdf
[firstpage_image] =>[orig_patent_app_number] => 12549551
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/549551 | Methods, systems, and products providing advanced intelligent services | Aug 27, 2009 | Issued |
Array
(
[id] => 6364574
[patent_doc_number] => 20100074416
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-03-25
[patent_title] => 'Methods and systems for performing special service maintenance and Installation operations in a telecommunications system'
[patent_app_type] => utility
[patent_app_number] => 12/545108
[patent_app_country] => US
[patent_app_date] => 2009-08-21
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
[patent_figures_cnt] => 16
[patent_no_of_words] => 8086
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0074/20100074416.pdf
[firstpage_image] =>[orig_patent_app_number] => 12545108
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/545108 | Methods and systems for performing special service maintenance and Installation operations in a telecommunications system | Aug 20, 2009 | Abandoned |
Array
(
[id] => 7697670
[patent_doc_number] => 20110228920
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2011-09-22
[patent_title] => 'ANONYMOUS COMMUNICATION SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 13/056265
[patent_app_country] => US
[patent_app_date] => 2009-07-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
[patent_figures_cnt] => 16
[patent_no_of_words] => 18384
[patent_no_of_claims] => 22
[patent_no_of_ind_claims] => 6
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0228/20110228920.pdf
[firstpage_image] =>[orig_patent_app_number] => 13056265
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/056265 | Anonymous communication system | Jul 30, 2009 | Issued |
Array
(
[id] => 5494888
[patent_doc_number] => 20090262916
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-10-22
[patent_title] => 'METHOD AND SYSTEM FOR PLAYING RINGING BACK TONE IN IMS NETWORK'
[patent_app_type] => utility
[patent_app_number] => 12/493675
[patent_app_country] => US
[patent_app_date] => 2009-06-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 5508
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 3
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0262/20090262916.pdf
[firstpage_image] =>[orig_patent_app_number] => 12493675
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/493675 | Method and system for playing ringing back tone in IMS network | Jun 28, 2009 | Issued |
Array
(
[id] => 8957868
[patent_doc_number] => 08503654
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2013-08-06
[patent_title] => 'Systems and methods for automated conference call initiation'
[patent_app_type] => utility
[patent_app_number] => 12/489934
[patent_app_country] => US
[patent_app_date] => 2009-06-23
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 4831
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[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 99
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12489934
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/489934 | Systems and methods for automated conference call initiation | Jun 22, 2009 | Issued |
Array
(
[id] => 8970570
[patent_doc_number] => 08509393
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-08-13
[patent_title] => 'Internet protocol telephony voice/video message deposit and retrieval'
[patent_app_type] => utility
[patent_app_number] => 12/479027
[patent_app_country] => US
[patent_app_date] => 2009-06-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[patent_no_of_words] => 4800
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12479027
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/479027 | Internet protocol telephony voice/video message deposit and retrieval | Jun 4, 2009 | Issued |
Array
(
[id] => 6387797
[patent_doc_number] => 20100303224
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-12-02
[patent_title] => 'Assisting Contact Center Agents and Customers'
[patent_app_type] => utility
[patent_app_number] => 12/475201
[patent_app_country] => US
[patent_app_date] => 2009-05-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0303/20100303224.pdf
[firstpage_image] =>[orig_patent_app_number] => 12475201
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/475201 | Assisting contact center agents and customers | May 28, 2009 | Issued |
Array
(
[id] => 8573623
[patent_doc_number] => 08340277
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-12-25
[patent_title] => 'Bartering system and method for controlling position in a wait queue in a contact center'
[patent_app_type] => utility
[patent_app_number] => 12/474981
[patent_app_country] => US
[patent_app_date] => 2009-05-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
[patent_figures_cnt] => 3
[patent_no_of_words] => 2904
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[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12474981
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/474981 | Bartering system and method for controlling position in a wait queue in a contact center | May 28, 2009 | Issued |
Array
(
[id] => 6387781
[patent_doc_number] => 20100303223
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-12-02
[patent_title] => 'METHOD AND APPARATUS FOR PROVIDING NETWORK-BASED SUPPORT FOR ANNOUNCEMENTS FOR CALLS AWAITING ANSWER WHEN ALL LINES IN THE MULTI-LINE HUNT GROUP ARE BUSY'
[patent_app_type] => utility
[patent_app_number] => 12/473516
[patent_app_country] => US
[patent_app_date] => 2009-05-28
[patent_effective_date] => 0000-00-00
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[pdf_file] => publications/A1/0303/20100303223.pdf
[firstpage_image] =>[orig_patent_app_number] => 12473516
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/473516 | METHOD AND APPARATUS FOR PROVIDING NETWORK-BASED SUPPORT FOR ANNOUNCEMENTS FOR CALLS AWAITING ANSWER WHEN ALL LINES IN THE MULTI-LINE HUNT GROUP ARE BUSY | May 27, 2009 | Abandoned |
Array
(
[id] => 8330464
[patent_doc_number] => 08238538
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-08-07
[patent_title] => 'Stateful home phone service'
[patent_app_type] => utility
[patent_app_number] => 12/473319
[patent_app_country] => US
[patent_app_date] => 2009-05-28
[patent_effective_date] => 0000-00-00
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12473319
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/473319 | Stateful home phone service | May 27, 2009 | Issued |
Array
(
[id] => 5302041
[patent_doc_number] => 20090296693
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-12-03
[patent_title] => 'Session Initiation Protocol Telephone System, Data Transmission Method, Server Unit, and Telephone Terminal'
[patent_app_type] => utility
[patent_app_number] => 12/473106
[patent_app_country] => US
[patent_app_date] => 2009-05-27
[patent_effective_date] => 0000-00-00
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0296/20090296693.pdf
[firstpage_image] =>[orig_patent_app_number] => 12473106
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/473106 | Session Initiation Protocol Telephone System, Data Transmission Method, Server Unit, and Telephone Terminal | May 26, 2009 | Abandoned |