Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 6350637 [patent_doc_number] => 20100086117 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-04-08 [patent_title] => 'System And Method For Gathering Information Related To A Geographical Location Of A Caller In A Public Switched Telephone Network' [patent_app_type] => utility [patent_app_number] => 12/581238 [patent_app_country] => US [patent_app_date] => 2009-10-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 41 [patent_figures_cnt] => 41 [patent_no_of_words] => 14091 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0086/20100086117.pdf [firstpage_image] =>[orig_patent_app_number] => 12581238 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/581238
System and method for gathering information related to a geographical location of a caller in a public switched telephone network Oct 18, 2009 Issued
Array ( [id] => 7812584 [patent_doc_number] => 08135120 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-03-13 [patent_title] => 'Method and apparatus for controlling restriction on call connections' [patent_app_type] => utility [patent_app_number] => 12/568247 [patent_app_country] => US [patent_app_date] => 2009-09-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 25 [patent_figures_cnt] => 25 [patent_no_of_words] => 15379 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 224 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/135/08135120.pdf [firstpage_image] =>[orig_patent_app_number] => 12568247 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/568247
Method and apparatus for controlling restriction on call connections Sep 27, 2009 Issued
Array ( [id] => 8934437 [patent_doc_number] => 08494148 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-07-23 [patent_title] => 'Dynamic IVR dialog based on analytics data' [patent_app_type] => utility [patent_app_number] => 12/566466 [patent_app_country] => US [patent_app_date] => 2009-09-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 8 [patent_no_of_words] => 8177 [patent_no_of_claims] => 5 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 173 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12566466 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/566466
Dynamic IVR dialog based on analytics data Sep 23, 2009 Issued
Array ( [id] => 6425179 [patent_doc_number] => 20100142694 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-06-10 [patent_title] => 'TELEPHONE CALL PROCESSING' [patent_app_type] => utility [patent_app_number] => 12/563023 [patent_app_country] => US [patent_app_date] => 2009-09-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 6433 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0142/20100142694.pdf [firstpage_image] =>[orig_patent_app_number] => 12563023 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/563023
Telephone call processing Sep 17, 2009 Issued
Array ( [id] => 8459786 [patent_doc_number] => 08295463 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-10-23 [patent_title] => 'Method and system for decoupling a calling application from an external application' [patent_app_type] => utility [patent_app_number] => 12/562292 [patent_app_country] => US [patent_app_date] => 2009-09-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 2 [patent_no_of_words] => 3166 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 201 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12562292 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/562292
Method and system for decoupling a calling application from an external application Sep 17, 2009 Issued
Array ( [id] => 9028413 [patent_doc_number] => 08538003 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-09-17 [patent_title] => 'Method and apparatus for integrating call center and existing telephony infrastructure' [patent_app_type] => utility [patent_app_number] => 12/557132 [patent_app_country] => US [patent_app_date] => 2009-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 6 [patent_no_of_words] => 5374 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 79 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12557132 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/557132
Method and apparatus for integrating call center and existing telephony infrastructure Sep 9, 2009 Issued
Array ( [id] => 8934439 [patent_doc_number] => 08494150 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-07-23 [patent_title] => 'Computer-telephony integration in a service provider environment' [patent_app_type] => utility [patent_app_number] => 13/056761 [patent_app_country] => US [patent_app_date] => 2009-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 9663 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13056761 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/056761
Computer-telephony integration in a service provider environment Sep 9, 2009 Issued
Array ( [id] => 8631726 [patent_doc_number] => 08363810 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-01-29 [patent_title] => 'Method and system for aurally positioning voice signals in a contact center environment' [patent_app_type] => utility [patent_app_number] => 12/555413 [patent_app_country] => US [patent_app_date] => 2009-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 8630 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 139 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12555413 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/555413
Method and system for aurally positioning voice signals in a contact center environment Sep 7, 2009 Issued
Array ( [id] => 8535047 [patent_doc_number] => 08311207 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-11-13 [patent_title] => 'Efficient and cost-effective distribution call admission control' [patent_app_type] => utility [patent_app_number] => 12/554714 [patent_app_country] => US [patent_app_date] => 2009-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7965 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 116 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12554714 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/554714
Efficient and cost-effective distribution call admission control Sep 3, 2009 Issued
Array ( [id] => 5396803 [patent_doc_number] => 20090316866 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-12-24 [patent_title] => 'Methods, Systems, and Products Providing Advanced Intelligent Services' [patent_app_type] => utility [patent_app_number] => 12/549551 [patent_app_country] => US [patent_app_date] => 2009-08-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5797 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0316/20090316866.pdf [firstpage_image] =>[orig_patent_app_number] => 12549551 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/549551
Methods, systems, and products providing advanced intelligent services Aug 27, 2009 Issued
Array ( [id] => 6364574 [patent_doc_number] => 20100074416 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-03-25 [patent_title] => 'Methods and systems for performing special service maintenance and Installation operations in a telecommunications system' [patent_app_type] => utility [patent_app_number] => 12/545108 [patent_app_country] => US [patent_app_date] => 2009-08-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 8086 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0074/20100074416.pdf [firstpage_image] =>[orig_patent_app_number] => 12545108 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/545108
Methods and systems for performing special service maintenance and Installation operations in a telecommunications system Aug 20, 2009 Abandoned
Array ( [id] => 7697670 [patent_doc_number] => 20110228920 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-09-22 [patent_title] => 'ANONYMOUS COMMUNICATION SYSTEM' [patent_app_type] => utility [patent_app_number] => 13/056265 [patent_app_country] => US [patent_app_date] => 2009-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 18384 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0228/20110228920.pdf [firstpage_image] =>[orig_patent_app_number] => 13056265 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/056265
Anonymous communication system Jul 30, 2009 Issued
Array ( [id] => 5494888 [patent_doc_number] => 20090262916 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-10-22 [patent_title] => 'METHOD AND SYSTEM FOR PLAYING RINGING BACK TONE IN IMS NETWORK' [patent_app_type] => utility [patent_app_number] => 12/493675 [patent_app_country] => US [patent_app_date] => 2009-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5508 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0262/20090262916.pdf [firstpage_image] =>[orig_patent_app_number] => 12493675 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/493675
Method and system for playing ringing back tone in IMS network Jun 28, 2009 Issued
Array ( [id] => 8957868 [patent_doc_number] => 08503654 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-08-06 [patent_title] => 'Systems and methods for automated conference call initiation' [patent_app_type] => utility [patent_app_number] => 12/489934 [patent_app_country] => US [patent_app_date] => 2009-06-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 4831 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 99 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12489934 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/489934
Systems and methods for automated conference call initiation Jun 22, 2009 Issued
Array ( [id] => 8970570 [patent_doc_number] => 08509393 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-08-13 [patent_title] => 'Internet protocol telephony voice/video message deposit and retrieval' [patent_app_type] => utility [patent_app_number] => 12/479027 [patent_app_country] => US [patent_app_date] => 2009-06-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4800 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 63 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12479027 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/479027
Internet protocol telephony voice/video message deposit and retrieval Jun 4, 2009 Issued
Array ( [id] => 6387797 [patent_doc_number] => 20100303224 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-12-02 [patent_title] => 'Assisting Contact Center Agents and Customers' [patent_app_type] => utility [patent_app_number] => 12/475201 [patent_app_country] => US [patent_app_date] => 2009-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 5333 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0303/20100303224.pdf [firstpage_image] =>[orig_patent_app_number] => 12475201 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/475201
Assisting contact center agents and customers May 28, 2009 Issued
Array ( [id] => 8573623 [patent_doc_number] => 08340277 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-12-25 [patent_title] => 'Bartering system and method for controlling position in a wait queue in a contact center' [patent_app_type] => utility [patent_app_number] => 12/474981 [patent_app_country] => US [patent_app_date] => 2009-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2904 [patent_no_of_claims] => 28 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12474981 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/474981
Bartering system and method for controlling position in a wait queue in a contact center May 28, 2009 Issued
Array ( [id] => 6387781 [patent_doc_number] => 20100303223 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-12-02 [patent_title] => 'METHOD AND APPARATUS FOR PROVIDING NETWORK-BASED SUPPORT FOR ANNOUNCEMENTS FOR CALLS AWAITING ANSWER WHEN ALL LINES IN THE MULTI-LINE HUNT GROUP ARE BUSY' [patent_app_type] => utility [patent_app_number] => 12/473516 [patent_app_country] => US [patent_app_date] => 2009-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3863 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0303/20100303223.pdf [firstpage_image] =>[orig_patent_app_number] => 12473516 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/473516
METHOD AND APPARATUS FOR PROVIDING NETWORK-BASED SUPPORT FOR ANNOUNCEMENTS FOR CALLS AWAITING ANSWER WHEN ALL LINES IN THE MULTI-LINE HUNT GROUP ARE BUSY May 27, 2009 Abandoned
Array ( [id] => 8330464 [patent_doc_number] => 08238538 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-08-07 [patent_title] => 'Stateful home phone service' [patent_app_type] => utility [patent_app_number] => 12/473319 [patent_app_country] => US [patent_app_date] => 2009-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 5346 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12473319 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/473319
Stateful home phone service May 27, 2009 Issued
Array ( [id] => 5302041 [patent_doc_number] => 20090296693 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-12-03 [patent_title] => 'Session Initiation Protocol Telephone System, Data Transmission Method, Server Unit, and Telephone Terminal' [patent_app_type] => utility [patent_app_number] => 12/473106 [patent_app_country] => US [patent_app_date] => 2009-05-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 4118 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0296/20090296693.pdf [firstpage_image] =>[orig_patent_app_number] => 12473106 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/473106
Session Initiation Protocol Telephone System, Data Transmission Method, Server Unit, and Telephone Terminal May 26, 2009 Abandoned
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