Search

John M Ford

Examiner (ID: 16357)

Most Active Art Unit
1201
Art Unit(s)
1202, 1205, 1611, 1624, 1201
Total Applications
2711
Issued Applications
2304
Pending Applications
29
Abandoned Applications
378

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 5384520 [patent_doc_number] => 20090225764 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-09-10 [patent_title] => 'METHOD FOR MANAGING RESOURCES IN A MULTI-CHANNELED CUSTOMER SERVICE ENVIRONMENT' [patent_app_type] => utility [patent_app_number] => 12/396328 [patent_app_country] => US [patent_app_date] => 2009-03-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5768 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0225/20090225764.pdf [firstpage_image] =>[orig_patent_app_number] => 12396328 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/396328
Method for managing resources in a multi-channeled customer service environment Mar 1, 2009 Issued
Array ( [id] => 4493367 [patent_doc_number] => 07903800 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-03-08 [patent_title] => 'Method and system for visually representing telephone call tree interface' [patent_app_type] => utility [patent_app_number] => 12/372341 [patent_app_country] => US [patent_app_date] => 2009-02-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 6 [patent_no_of_words] => 4480 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/903/07903800.pdf [firstpage_image] =>[orig_patent_app_number] => 12372341 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/372341
Method and system for visually representing telephone call tree interface Feb 16, 2009 Issued
Array ( [id] => 6133683 [patent_doc_number] => 20110007888 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-01-13 [patent_title] => 'CALLBACK SYSTEM, TRANSMITTING TERMINAL, TELEPHONE RELAY SERVER, CALLBACK METHOD AND CALLBACK PROGRAM' [patent_app_type] => utility [patent_app_number] => 12/920099 [patent_app_country] => US [patent_app_date] => 2009-02-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 9208 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 8 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0007/20110007888.pdf [firstpage_image] =>[orig_patent_app_number] => 12920099 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/920099
Callback system, transmitting terminal, telephone relay server, callback method and callback program Feb 15, 2009 Issued
Array ( [id] => 8157660 [patent_doc_number] => 20120099714 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-04-26 [patent_title] => 'System and method for controlled call handling' [patent_app_type] => utility [patent_app_number] => 12/378191 [patent_app_country] => US [patent_app_date] => 2009-02-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 42 [patent_figures_cnt] => 42 [patent_no_of_words] => 32363 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0099/20120099714.pdf [firstpage_image] =>[orig_patent_app_number] => 12378191 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/378191
System and method for controlled call handling Feb 11, 2009 Issued
Array ( [id] => 8622576 [patent_doc_number] => 08355494 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-01-15 [patent_title] => 'System and method for handling toll free number telephone calls' [patent_app_type] => utility [patent_app_number] => 12/363462 [patent_app_country] => US [patent_app_date] => 2009-01-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3002 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 271 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12363462 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/363462
System and method for handling toll free number telephone calls Jan 29, 2009 Issued
Array ( [id] => 10859601 [patent_doc_number] => 08885810 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-11-11 [patent_title] => 'Telephone communication control apparatus, telephone communication system and telephone communication control method used for the same' [patent_app_type] => utility [patent_app_number] => 12/358787 [patent_app_country] => US [patent_app_date] => 2009-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 6323 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 222 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12358787 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/358787
Telephone communication control apparatus, telephone communication system and telephone communication control method used for the same Jan 22, 2009 Issued
Array ( [id] => 8341978 [patent_doc_number] => 08243911 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2012-08-14 [patent_title] => 'Failover mechanism based on historical usage data' [patent_app_type] => utility [patent_app_number] => 12/358734 [patent_app_country] => US [patent_app_date] => 2009-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 4 [patent_no_of_words] => 3448 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 171 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12358734 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/358734
Failover mechanism based on historical usage data Jan 22, 2009 Issued
Array ( [id] => 5277242 [patent_doc_number] => 20090129374 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-05-21 [patent_title] => 'SYSTEM AND METHOD FOR USING EXCEPTION ROUTING TABLES IN AN INTERNET BASED TELEPHONE CALL ROUTING SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/357709 [patent_app_country] => US [patent_app_date] => 2009-01-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 21 [patent_no_of_words] => 18294 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0129/20090129374.pdf [firstpage_image] =>[orig_patent_app_number] => 12357709 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/357709
System and method for using exception routing tables in an internet based telephone call routing system Jan 21, 2009 Issued
Array ( [id] => 8437140 [patent_doc_number] => 08284918 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-10-09 [patent_title] => 'Media specific feature invocation signaling in enhanced communication systems' [patent_app_type] => utility [patent_app_number] => 12/356291 [patent_app_country] => US [patent_app_date] => 2009-01-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5122 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12356291 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/356291
Media specific feature invocation signaling in enhanced communication systems Jan 19, 2009 Issued
Array ( [id] => 8107287 [patent_doc_number] => 08155299 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-04-10 [patent_title] => 'Methods, systems, and products for redirecting calls' [patent_app_type] => utility [patent_app_number] => 12/350343 [patent_app_country] => US [patent_app_date] => 2009-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 11 [patent_no_of_words] => 6635 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/155/08155299.pdf [firstpage_image] =>[orig_patent_app_number] => 12350343 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/350343
Methods, systems, and products for redirecting calls Jan 7, 2009 Issued
Array ( [id] => 8020475 [patent_doc_number] => 08139746 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-03-20 [patent_title] => 'Caller treatment in a SIP network' [patent_app_type] => utility [patent_app_number] => 12/347643 [patent_app_country] => US [patent_app_date] => 2008-12-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 4914 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 127 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/139/08139746.pdf [firstpage_image] =>[orig_patent_app_number] => 12347643 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/347643
Caller treatment in a SIP network Dec 30, 2008 Issued
Array ( [id] => 8353897 [patent_doc_number] => 08249236 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-08-21 [patent_title] => 'Network call back to add conference participants and/or media capabilities' [patent_app_type] => utility [patent_app_number] => 12/317900 [patent_app_country] => US [patent_app_date] => 2008-12-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 11716 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 153 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12317900 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/317900
Network call back to add conference participants and/or media capabilities Dec 29, 2008 Issued
Array ( [id] => 5513712 [patent_doc_number] => 20090214018 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-08-27 [patent_title] => 'Distributed identifier management' [patent_app_type] => utility [patent_app_number] => 12/317505 [patent_app_country] => US [patent_app_date] => 2008-12-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 6139 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0214/20090214018.pdf [firstpage_image] =>[orig_patent_app_number] => 12317505 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/317505
Distributed identifier management Dec 25, 2008 Abandoned
Array ( [id] => 9155494 [patent_doc_number] => 08588405 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-11-19 [patent_title] => 'Method of communication between a communication server and a terminal' [patent_app_type] => utility [patent_app_number] => 12/734744 [patent_app_country] => US [patent_app_date] => 2008-12-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 3955 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 68 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12734744 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/734744
Method of communication between a communication server and a terminal Dec 18, 2008 Issued
Array ( [id] => 5283951 [patent_doc_number] => 20090097626 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-04-16 [patent_title] => 'SYSTEMS AND METHODS FOR IMPLEMENTING CALL PICKUP IN A SIP ENVIRONMENT' [patent_app_type] => utility [patent_app_number] => 12/337194 [patent_app_country] => US [patent_app_date] => 2008-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5991 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0097/20090097626.pdf [firstpage_image] =>[orig_patent_app_number] => 12337194 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/337194
Systems and methods for implementing call pickup in a SIP environment Dec 16, 2008 Issued
Array ( [id] => 8545252 [patent_doc_number] => 08320551 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-11-27 [patent_title] => 'Method and system for processing application logs' [patent_app_type] => utility [patent_app_number] => 12/337344 [patent_app_country] => US [patent_app_date] => 2008-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3531 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 108 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12337344 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/337344
Method and system for processing application logs Dec 16, 2008 Issued
Array ( [id] => 8654350 [patent_doc_number] => 08374106 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-02-12 [patent_title] => 'Method and apparatus for group calling in an IP-based communication system' [patent_app_type] => utility [patent_app_number] => 12/316888 [patent_app_country] => US [patent_app_date] => 2008-12-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 4793 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 60 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12316888 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/316888
Method and apparatus for group calling in an IP-based communication system Dec 15, 2008 Issued
Array ( [id] => 8353885 [patent_doc_number] => 08249223 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-08-21 [patent_title] => 'Relay apparatus and memory product' [patent_app_type] => utility [patent_app_number] => 12/314525 [patent_app_country] => US [patent_app_date] => 2008-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 18 [patent_figures_cnt] => 19 [patent_no_of_words] => 11971 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 191 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12314525 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/314525
Relay apparatus and memory product Dec 10, 2008 Issued
Array ( [id] => 5440490 [patent_doc_number] => 20090092129 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-04-09 [patent_title] => 'Data Driven Configuration of Call Management Applications' [patent_app_type] => utility [patent_app_number] => 12/330135 [patent_app_country] => US [patent_app_date] => 2008-12-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 4464 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0092/20090092129.pdf [firstpage_image] =>[orig_patent_app_number] => 12330135 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/330135
Data driven configuration of call management applications Dec 7, 2008 Issued
Array ( [id] => 5574521 [patent_doc_number] => 20090141882 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-06-04 [patent_title] => 'SPEED ACTIVATION OF PRE-DETERMINED CALL-FORWARDING NUMBER' [patent_app_type] => utility [patent_app_number] => 12/325955 [patent_app_country] => US [patent_app_date] => 2008-12-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3810 [patent_no_of_claims] => 29 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0141/20090141882.pdf [firstpage_image] =>[orig_patent_app_number] => 12325955 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/325955
Speed activation of pre-determined call-forwarding number Nov 30, 2008 Issued
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