Search

Jon P. Weber

Examiner (ID: 16709)

Most Active Art Unit
1651
Art Unit(s)
1653, 1651, 1808, 1764, 1657
Total Applications
1108
Issued Applications
536
Pending Applications
351
Abandoned Applications
221

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 8521661 [patent_doc_number] => 20120321069 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-12-20 [patent_title] => 'NETWORKED CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 13/598149 [patent_app_country] => US [patent_app_date] => 2012-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7851 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13598149 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/598149
Networked contact center Aug 28, 2012 Issued
Array ( [id] => 10527050 [patent_doc_number] => 09253578 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-02-02 [patent_title] => 'Directional loudspeaker' [patent_app_type] => utility [patent_app_number] => 14/237481 [patent_app_country] => US [patent_app_date] => 2012-08-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 16 [patent_no_of_words] => 6938 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14237481 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/237481
Directional loudspeaker Aug 27, 2012 Issued
Array ( [id] => 9221991 [patent_doc_number] => 20140016766 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-01-16 [patent_title] => 'CONTACT CENTER QUEUE PRIORITY MANNAGEMENT METHOD AND SYSTEM' [patent_app_type] => utility [patent_app_number] => 13/550066 [patent_app_country] => US [patent_app_date] => 2012-07-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4817 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13550066 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/550066
Contact center queue priority management method and system Jul 15, 2012 Issued
Array ( [id] => 8611510 [patent_doc_number] => 20130016823 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-01-17 [patent_title] => 'Computer-Implemented System And Method For Providing Coaching To Agents In An Automated Call Center Environment Based On User Traits' [patent_app_type] => utility [patent_app_number] => 13/549249 [patent_app_country] => US [patent_app_date] => 2012-07-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7480 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13549249 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/549249
Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traits Jul 12, 2012 Issued
Array ( [id] => 8740056 [patent_doc_number] => 08411839 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-04-02 [patent_title] => 'System and method for providing enhanced client satisfaction during phone interactions by intelligent automatic call routing' [patent_app_type] => utility [patent_app_number] => 13/544216 [patent_app_country] => US [patent_app_date] => 2012-07-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2705 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 103 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13544216 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/544216
System and method for providing enhanced client satisfaction during phone interactions by intelligent automatic call routing Jul 8, 2012 Issued
Array ( [id] => 8611508 [patent_doc_number] => 20130016820 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-01-17 [patent_title] => 'ECHO CANCELLATION APPARATUS, CONFERENCING SYSTEM USING THE SAME, AND ECHO CANCELLATION METHOD' [patent_app_type] => utility [patent_app_number] => 13/544514 [patent_app_country] => US [patent_app_date] => 2012-07-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 9409 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13544514 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/544514
Echo cancellation apparatus, conferencing system using the same, and echo cancellation method Jul 8, 2012 Issued
Array ( [id] => 8476181 [patent_doc_number] => 20120275589 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-11-01 [patent_title] => 'Method, Apparatus and System For Call Routing' [patent_app_type] => utility [patent_app_number] => 13/542584 [patent_app_country] => US [patent_app_date] => 2012-07-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 5676 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13542584 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/542584
Method, apparatus and system for call routing Jul 4, 2012 Issued
Array ( [id] => 9204418 [patent_doc_number] => 20140003595 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-01-02 [patent_title] => 'MANAGING VOICE COLLISION IN MULTI-PARTY COMMUNICATIONS' [patent_app_type] => utility [patent_app_number] => 13/537306 [patent_app_country] => US [patent_app_date] => 2012-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 5930 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13537306 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/537306
Managing voice collision in multi-party communications Jun 28, 2012 Issued
Array ( [id] => 9641383 [patent_doc_number] => 20140219494 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-08-07 [patent_title] => 'FLAT TYPE SPEAKER COMBINING N MAGNET AND N+1 VOICE COIL PLATE' [patent_app_type] => utility [patent_app_number] => 14/129606 [patent_app_country] => US [patent_app_date] => 2012-06-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3149 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14129606 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/129606
FLAT TYPE SPEAKER COMBINING N MAGNET AND N+1 VOICE COIL PLATE Jun 12, 2012 Abandoned
Array ( [id] => 9498760 [patent_doc_number] => 08737592 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-05-27 [patent_title] => 'Routing calls in a network' [patent_app_type] => utility [patent_app_number] => 13/485496 [patent_app_country] => US [patent_app_date] => 2012-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9110 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 87 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13485496 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/485496
Routing calls in a network May 30, 2012 Issued
Array ( [id] => 8372025 [patent_doc_number] => 20120221415 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-08-30 [patent_title] => 'METHOD FOR PERSONALIZING MESSAGES DELIVERED TO A COMMUNICATION TERMINAL THAT PRESERVES THE PRIVACY OF THE RECIPIENT OF THE MESSAGE' [patent_app_type] => utility [patent_app_number] => 13/467426 [patent_app_country] => US [patent_app_date] => 2012-05-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2165 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13467426 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/467426
METHOD FOR PERSONALIZING MESSAGES DELIVERED TO A COMMUNICATION TERMINAL THAT PRESERVES THE PRIVACY OF THE RECIPIENT OF THE MESSAGE May 8, 2012 Abandoned
Array ( [id] => 8404700 [patent_doc_number] => 20120236762 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-09-20 [patent_title] => 'Tandem Access Controller Within The Public Switched Telephone Network' [patent_app_type] => utility [patent_app_number] => 13/462726 [patent_app_country] => US [patent_app_date] => 2012-05-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 6825 [patent_no_of_claims] => 32 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13462726 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/462726
Tandem access controller within the public switched telephone network May 1, 2012 Issued
Array ( [id] => 10966514 [patent_doc_number] => 20140369546 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-12-18 [patent_title] => 'Loudspeaker and Manufacturing Method Therefor' [patent_app_type] => utility [patent_app_number] => 14/370057 [patent_app_country] => US [patent_app_date] => 2012-04-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3304 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14370057 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/370057
Loudspeaker and manufacturing method therefor Apr 11, 2012 Issued
Array ( [id] => 8334662 [patent_doc_number] => 20120201365 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-08-09 [patent_title] => 'CONTROLLING HOLD QUEUE POSITION ADJUSTMENT' [patent_app_type] => utility [patent_app_number] => 13/416531 [patent_app_country] => US [patent_app_date] => 2012-03-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 11097 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13416531 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/416531
Controlling hold queue position adjustment Mar 8, 2012 Issued
Array ( [id] => 10938346 [patent_doc_number] => 20140341367 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-11-20 [patent_title] => 'Cloud agent realizing method and system, and cloud agent server' [patent_app_type] => utility [patent_app_number] => 14/361431 [patent_app_country] => US [patent_app_date] => 2012-03-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5189 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14361431 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/361431
Cloud agent realizing method and system, and cloud agent server Feb 29, 2012 Issued
Array ( [id] => 9833542 [patent_doc_number] => 08942369 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-01-27 [patent_title] => 'Method for providing support services using multi-channel navigator and route sequences' [patent_app_type] => utility [patent_app_number] => 13/407138 [patent_app_country] => US [patent_app_date] => 2012-02-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 25 [patent_no_of_words] => 15279 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 343 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13407138 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/407138
Method for providing support services using multi-channel navigator and route sequences Feb 27, 2012 Issued
Array ( [id] => 9884735 [patent_doc_number] => 08971514 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-03-03 [patent_title] => 'Avoiding failed routes' [patent_app_type] => utility [patent_app_number] => 13/404373 [patent_app_country] => US [patent_app_date] => 2012-02-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 12 [patent_no_of_words] => 5876 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13404373 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/404373
Avoiding failed routes Feb 23, 2012 Issued
Array ( [id] => 11912430 [patent_doc_number] => 09781263 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-03 [patent_title] => 'Context-based dynamic adjustment to pacing algorithm' [patent_app_type] => utility [patent_app_number] => 13/403628 [patent_app_country] => US [patent_app_date] => 2012-02-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6655 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 242 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13403628 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/403628
Context-based dynamic adjustment to pacing algorithm Feb 22, 2012 Issued
Array ( [id] => 8962499 [patent_doc_number] => 20130202101 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-08-08 [patent_title] => 'SYSTEM AND METHOD FOR MANUAL INITIATION OF COMMUNICATIONS TO MEMBERS OF A CONTACT LIST' [patent_app_type] => utility [patent_app_number] => 13/366820 [patent_app_country] => US [patent_app_date] => 2012-02-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 7222 [patent_no_of_claims] => 33 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13366820 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/366820
SYSTEM AND METHOD FOR MANUAL INITIATION OF COMMUNICATIONS TO MEMBERS OF A CONTACT LIST Feb 5, 2012 Abandoned
Array ( [id] => 10087599 [patent_doc_number] => 09124957 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-09-01 [patent_title] => 'System and method for dynamic multifactor routing' [patent_app_type] => utility [patent_app_number] => 13/367133 [patent_app_country] => US [patent_app_date] => 2012-02-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 21205 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 266 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13367133 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/367133
System and method for dynamic multifactor routing Feb 5, 2012 Issued
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