Search

Joseph T. Phan

Examiner (ID: 7068, Phone: (571)272-7544 , Office: P/2653 )

Most Active Art Unit
2614
Art Unit(s)
2614, 3661, 2653, 2645
Total Applications
540
Issued Applications
377
Pending Applications
27
Abandoned Applications
136

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 11064779 [patent_doc_number] => 20160261743 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-08 [patent_title] => 'SYSTEM AND METHOD FOR CALL PROGRESS DETECTION' [patent_app_type] => utility [patent_app_number] => 14/846643 [patent_app_country] => US [patent_app_date] => 2015-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6212 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14846643 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/846643
System and method for call progress detection Sep 3, 2015 Issued
Array ( [id] => 11412879 [patent_doc_number] => 09560204 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-01-31 [patent_title] => 'Systems and methods for authentication of customers' [patent_app_type] => utility [patent_app_number] => 14/842595 [patent_app_country] => US [patent_app_date] => 2015-09-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 16 [patent_no_of_words] => 7387 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 280 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14842595 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/842595
Systems and methods for authentication of customers Aug 31, 2015 Issued
Array ( [id] => 10473448 [patent_doc_number] => 20150358465 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-10 [patent_title] => 'METHODS AND SYSTEMS FOR MANAGING SIMULATED REAL-TIME CONVERSATIONS' [patent_app_type] => utility [patent_app_number] => 14/829436 [patent_app_country] => US [patent_app_date] => 2015-08-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6489 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14829436 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/829436
Methods and systems for managing simulated real-time conversations Aug 17, 2015 Issued
Array ( [id] => 10473447 [patent_doc_number] => 20150358464 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-10 [patent_title] => 'METHODS AND SYSTEMS FOR MANAGING SIMULATED REAL-TIME CONVERSATIONS' [patent_app_type] => utility [patent_app_number] => 14/829413 [patent_app_country] => US [patent_app_date] => 2015-08-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6729 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14829413 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/829413
Methods and systems for managing simulated real-time conversations Aug 17, 2015 Issued
Array ( [id] => 10698030 [patent_doc_number] => 20160044177 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-11 [patent_title] => 'AUTOMATIC PERSONALIZED OUTGOING MESSAGE DELIVERY RESPONSIVE TO UNANSWERED INCOMING AUDIO / VIDEO CALL' [patent_app_type] => utility [patent_app_number] => 14/817012 [patent_app_country] => US [patent_app_date] => 2015-08-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7045 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14817012 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/817012
AUTOMATIC PERSONALIZED OUTGOING MESSAGE DELIVERY RESPONSIVE TO UNANSWERED INCOMING AUDIO / VIDEO CALL Aug 2, 2015 Abandoned
Array ( [id] => 10434291 [patent_doc_number] => 20150319304 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-11-05 [patent_title] => 'System and Method for Processing Speech' [patent_app_type] => utility [patent_app_number] => 14/796351 [patent_app_country] => US [patent_app_date] => 2015-07-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2731 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14796351 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/796351
System and method for processing speech Jul 9, 2015 Issued
Array ( [id] => 11387068 [patent_doc_number] => 20170013124 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-01-12 [patent_title] => 'SYSTEMS AND METHODS FOR FACILITATING COMMUNICATION USING AN INTERACTIVE COMMUNICATION SYSTEM' [patent_app_type] => utility [patent_app_number] => 14/792137 [patent_app_country] => US [patent_app_date] => 2015-07-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10514 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14792137 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/792137
Systems and methods for facilitating communication using an interactive communication system Jul 5, 2015 Issued
Array ( [id] => 13978931 [patent_doc_number] => 10218841 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-02-26 [patent_title] => Microphone monitoring and analytics [patent_app_type] => utility [patent_app_number] => 14/755856 [patent_app_country] => US [patent_app_date] => 2015-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3984 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 199 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14755856 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/755856
Microphone monitoring and analytics Jun 29, 2015 Issued
Array ( [id] => 13952969 [patent_doc_number] => 10212276 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-02-19 [patent_title] => System and method of call screening [patent_app_type] => utility [patent_app_number] => 14/752022 [patent_app_country] => US [patent_app_date] => 2015-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 2557 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 201 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14752022 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/752022
System and method of call screening Jun 25, 2015 Issued
Array ( [id] => 11352212 [patent_doc_number] => 20160370952 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-12-22 [patent_title] => 'VISUAL INTERACTIVE VOICE RESPONSE SYSTEM' [patent_app_type] => utility [patent_app_number] => 14/741200 [patent_app_country] => US [patent_app_date] => 2015-06-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 2313 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14741200 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/741200
VISUAL INTERACTIVE VOICE RESPONSE SYSTEM Jun 15, 2015 Abandoned
Array ( [id] => 11254124 [patent_doc_number] => 09479643 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-25 [patent_title] => 'Linguistic coordination system' [patent_app_type] => utility [patent_app_number] => 14/740165 [patent_app_country] => US [patent_app_date] => 2015-06-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 19 [patent_no_of_words] => 9077 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 217 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14740165 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/740165
Linguistic coordination system Jun 14, 2015 Issued
Array ( [id] => 11616754 [patent_doc_number] => 09654625 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-05-16 [patent_title] => 'Communication monitoring systems and methods' [patent_app_type] => utility [patent_app_number] => 14/732826 [patent_app_country] => US [patent_app_date] => 2015-06-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 15 [patent_no_of_words] => 8939 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14732826 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/732826
Communication monitoring systems and methods Jun 7, 2015 Issued
Array ( [id] => 11316784 [patent_doc_number] => 20160352894 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-12-01 [patent_title] => 'SYSTEM AND METHOD TO AUTHENTICATE CONTACT CENTER AGENTS BY A REVERSE AUTHENTICATION PROCEDURE' [patent_app_type] => utility [patent_app_number] => 14/726796 [patent_app_country] => US [patent_app_date] => 2015-06-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 9731 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14726796 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/726796
System and method to authenticate contact center agents by a reverse authentication procedure May 31, 2015 Issued
Array ( [id] => 11316787 [patent_doc_number] => 20160352897 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-12-01 [patent_title] => 'SYSTEM AND METHOD FOR PRESERVING CALL LANGUAGE SETTINGS FOR SESSION INITIATION PROTOCOL DIVERTED CALLS' [patent_app_type] => utility [patent_app_number] => 14/721329 [patent_app_country] => US [patent_app_date] => 2015-05-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2760 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14721329 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/721329
System and method for preserving call language settings for session initiation protocol diverted calls May 25, 2015 Issued
Array ( [id] => 10364621 [patent_doc_number] => 20150249626 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-09-03 [patent_title] => 'System and Method of Delivering Notifications' [patent_app_type] => utility [patent_app_number] => 14/713316 [patent_app_country] => US [patent_app_date] => 2015-05-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 10482 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14713316 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/713316
System and method of delivering notifications May 14, 2015 Issued
Array ( [id] => 10625595 [patent_doc_number] => 09344556 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-17 [patent_title] => 'System and method for automated voice quality testing' [patent_app_type] => utility [patent_app_number] => 14/709252 [patent_app_country] => US [patent_app_date] => 2015-05-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7451 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 244 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14709252 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/709252
System and method for automated voice quality testing May 10, 2015 Issued
Array ( [id] => 11240900 [patent_doc_number] => 09467563 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-11 [patent_title] => 'Visual interactive voice response system' [patent_app_type] => utility [patent_app_number] => 14/683894 [patent_app_country] => US [patent_app_date] => 2015-04-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 22 [patent_figures_cnt] => 22 [patent_no_of_words] => 16353 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 264 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14683894 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/683894
Visual interactive voice response system Apr 9, 2015 Issued
Array ( [id] => 10396439 [patent_doc_number] => 20150281446 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-10-01 [patent_title] => 'Computer-Implemented System And Method For Protecting Sensitive Information Within A Call Center In Real Time' [patent_app_type] => utility [patent_app_number] => 14/667603 [patent_app_country] => US [patent_app_date] => 2015-03-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7500 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14667603 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/667603
Computer-implemented system and method for protecting sensitive information within a call center in real time Mar 23, 2015 Issued
Array ( [id] => 11188687 [patent_doc_number] => 09420111 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-16 [patent_title] => 'Communication device, method, and program' [patent_app_type] => utility [patent_app_number] => 14/661282 [patent_app_country] => US [patent_app_date] => 2015-03-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 30 [patent_figures_cnt] => 43 [patent_no_of_words] => 17803 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 144 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14661282 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/661282
Communication device, method, and program Mar 17, 2015 Issued
Array ( [id] => 11064785 [patent_doc_number] => 20160261749 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-08 [patent_title] => 'METHODS AND APPARATUS FOR REDUCING AUDIO CONFERENCE NOISE USING VOICE QUALITY MEASURES' [patent_app_type] => utility [patent_app_number] => 14/639664 [patent_app_country] => US [patent_app_date] => 2015-03-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 9233 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14639664 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/639664
Methods and apparatus for reducing audio conference noise using voice quality measures Mar 4, 2015 Issued
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