Search

Keath T. Chen

Examiner (ID: 11433, Phone: (571)270-1870 , Office: P/1716 )

Most Active Art Unit
1716
Art Unit(s)
1792, 1762, 1712, 1716
Total Applications
1383
Issued Applications
434
Pending Applications
123
Abandoned Applications
847

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 16265801 [patent_doc_number] => 10757257 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-08-25 [patent_title] => Response quality index for service sessions [patent_app_type] => utility [patent_app_number] => 16/749761 [patent_app_country] => US [patent_app_date] => 2020-01-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 11431 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 241 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16749761 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/749761
Response quality index for service sessions Jan 21, 2020 Issued
Array ( [id] => 16592946 [patent_doc_number] => 10902214 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-01-26 [patent_title] => Natural language generation using pinned text and multiple discriminators [patent_app_type] => utility [patent_app_number] => 16/746889 [patent_app_country] => US [patent_app_date] => 2020-01-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 26 [patent_no_of_words] => 13338 [patent_no_of_claims] => 5 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 210 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16746889 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/746889
Natural language generation using pinned text and multiple discriminators Jan 18, 2020 Issued
Array ( [id] => 17225967 [patent_doc_number] => 11178487 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-11-16 [patent_title] => Electronic furniture systems with integrated induction charger [patent_app_type] => utility [patent_app_number] => 16/738916 [patent_app_country] => US [patent_app_date] => 2020-01-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 39 [patent_figures_cnt] => 63 [patent_no_of_words] => 29282 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 215 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16738916 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/738916
Electronic furniture systems with integrated induction charger Jan 8, 2020 Issued
Array ( [id] => 17757264 [patent_doc_number] => 11397556 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-07-26 [patent_title] => Method for serving radio communications to users through mobile radios [patent_app_type] => utility [patent_app_number] => 16/711333 [patent_app_country] => US [patent_app_date] => 2019-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 8 [patent_no_of_words] => 15460 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16711333 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/711333
Method for serving radio communications to users through mobile radios Dec 10, 2019 Issued
Array ( [id] => 16890162 [patent_doc_number] => 20210176360 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-06-10 [patent_title] => UNIFIED SUPPORT FRAMEWORK FOR A CONTACT CENTER [patent_app_type] => utility [patent_app_number] => 16/704693 [patent_app_country] => US [patent_app_date] => 2019-12-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7580 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -21 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16704693 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/704693
Unified support framework for a contact center Dec 4, 2019 Issued
Array ( [id] => 15714803 [patent_doc_number] => 20200104168 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-04-02 [patent_title] => TECHNIQUES FOR ADAPTING BEHAVIORAL PAIRING TO RUNTIME CONDITIONS IN A TASK ASSIGNMENT SYSTEM [patent_app_type] => utility [patent_app_number] => 16/701388 [patent_app_country] => US [patent_app_date] => 2019-12-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5016 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16701388 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/701388
Techniques for adapting behavioral pairing to runtime conditions in a task assignment system Dec 2, 2019 Issued
Array ( [id] => 16003719 [patent_doc_number] => 20200177730 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-06-04 [patent_title] => METHOD AND APPARATUS FOR PROVIDING MULTIMODAL INTERACTION ASSISTANCE TO CALLERS [patent_app_type] => utility [patent_app_number] => 16/700850 [patent_app_country] => US [patent_app_date] => 2019-12-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12075 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 197 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16700850 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/700850
Method and apparatus for providing multimodal interaction assistance to callers Dec 1, 2019 Issued
Array ( [id] => 16857246 [patent_doc_number] => 20210157991 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-27 [patent_title] => COMPUTING DEVICE AND METHOD FOR GENERATING MACHINE TRANSLATION MODEL AND MACHINE-TRANSLATION DEVICE [patent_app_type] => utility [patent_app_number] => 16/699477 [patent_app_country] => US [patent_app_date] => 2019-11-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4592 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 111 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16699477 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/699477
Computing device and method for generating machine translation model and machine-translation device Nov 28, 2019 Issued
Array ( [id] => 17225966 [patent_doc_number] => 11178486 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-11-16 [patent_title] => Modular furniture speaker assembly with reconfigurable transverse members [patent_app_type] => utility [patent_app_number] => 16/696696 [patent_app_country] => US [patent_app_date] => 2019-11-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 39 [patent_figures_cnt] => 55 [patent_no_of_words] => 20396 [patent_no_of_claims] => 43 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 209 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16696696 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/696696
Modular furniture speaker assembly with reconfigurable transverse members Nov 25, 2019 Issued
Array ( [id] => 16857240 [patent_doc_number] => 20210157985 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-27 [patent_title] => TROUBLESHOOTING ASSISTANT [patent_app_type] => utility [patent_app_number] => 16/696346 [patent_app_country] => US [patent_app_date] => 2019-11-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7482 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 76 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16696346 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/696346
TROUBLESHOOTING ASSISTANT Nov 25, 2019 Abandoned
Array ( [id] => 15690735 [patent_doc_number] => 20200100031 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-03-26 [patent_title] => ELECTRONIC FURNITURE SYSTEMS WITH SPEAKER TUNING [patent_app_type] => utility [patent_app_number] => 16/696712 [patent_app_country] => US [patent_app_date] => 2019-11-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15785 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -26 [patent_words_short_claim] => 81 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16696712 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/696712
Electronic furniture systems with speaker tuning Nov 25, 2019 Issued
Array ( [id] => 16070103 [patent_doc_number] => 10694024 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-06-23 [patent_title] => Systems and methods to manage models for call data [patent_app_type] => utility [patent_app_number] => 16/693673 [patent_app_country] => US [patent_app_date] => 2019-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9090 [patent_no_of_claims] => 28 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 92 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16693673 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/693673
Systems and methods to manage models for call data Nov 24, 2019 Issued
Array ( [id] => 16522436 [patent_doc_number] => 10873665 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-12-22 [patent_title] => Conference participant location and device identification [patent_app_type] => utility [patent_app_number] => 16/686746 [patent_app_country] => US [patent_app_date] => 2019-11-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4328 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 113 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16686746 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/686746
Conference participant location and device identification Nov 17, 2019 Issued
Array ( [id] => 15627825 [patent_doc_number] => 20200084317 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-03-12 [patent_title] => SYSTEM AND METHOD FOR REPLACING HOLD-TIME WITH A CALL BACK IN A CONTACT CENTER ENVIRONMENT [patent_app_type] => utility [patent_app_number] => 16/686201 [patent_app_country] => US [patent_app_date] => 2019-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5898 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -8 [patent_words_short_claim] => 94 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16686201 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/686201
System and method for replacing hold-time with a call back in a contact center environment Nov 16, 2019 Issued
Array ( [id] => 16537811 [patent_doc_number] => 10880435 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-12-29 [patent_title] => Systems and methods for customer sentiment prediction and depiction [patent_app_type] => utility [patent_app_number] => 16/684960 [patent_app_country] => US [patent_app_date] => 2019-11-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 12606 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 190 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16684960 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/684960
Systems and methods for customer sentiment prediction and depiction Nov 14, 2019 Issued
Array ( [id] => 17373316 [patent_doc_number] => 20220028368 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-01-27 [patent_title] => INFORMATION PROCESSING DEVICE, INFORMATION PROCESSING METHOD, AND PROGRAM [patent_app_type] => utility [patent_app_number] => 17/309314 [patent_app_country] => US [patent_app_date] => 2019-11-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10107 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 62 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17309314 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/309314
Information processing device and information processing method Nov 13, 2019 Issued
Array ( [id] => 16037543 [patent_doc_number] => 10681215 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-06-09 [patent_title] => Multi-dimensional attribute-based routing [patent_app_type] => utility [patent_app_number] => 16/682536 [patent_app_country] => US [patent_app_date] => 2019-11-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 7294 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 214 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16682536 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/682536
Multi-dimensional attribute-based routing Nov 12, 2019 Issued
Array ( [id] => 15968899 [patent_doc_number] => 20200168201 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-05-28 [patent_title] => Processing Method for Sound Effect of Recording and Mobile Terminal [patent_app_type] => utility [patent_app_number] => 16/678712 [patent_app_country] => US [patent_app_date] => 2019-11-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8789 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 97 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16678712 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/678712
Processing method for sound effect of recording and mobile terminal Nov 7, 2019 Issued
Array ( [id] => 16828813 [patent_doc_number] => 20210144106 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-13 [patent_title] => SYSTEMS AND METHODS OF INSTANT-MESSAGING BOT SUPPORTING HUMAN-MACHINE SYMBIOSIS [patent_app_type] => utility [patent_app_number] => 16/677645 [patent_app_country] => US [patent_app_date] => 2019-11-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2878 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 92 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16677645 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/677645
Systems and methods of instant-messaging bot supporting human-machine symbiosis Nov 6, 2019 Issued
Array ( [id] => 16810734 [patent_doc_number] => 20210133289 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-06 [patent_title] => SYSTEMS FOR REAL-TIME INTERNATIONAL CONVERSIONS IN A PUBLIC DISTRIBUTION ENVIRONMENT [patent_app_type] => utility [patent_app_number] => 16/673011 [patent_app_country] => US [patent_app_date] => 2019-11-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11514 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 198 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16673011 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/673011
SYSTEMS FOR REAL-TIME INTERNATIONAL CONVERSIONS IN A PUBLIC DISTRIBUTION ENVIRONMENT Nov 3, 2019 Abandoned
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