Search

Kelly Jo Bekker

Examiner (ID: 17006)

Most Active Art Unit
1791
Art Unit(s)
1761, 1791, 1794, 3771, 1781, 1792
Total Applications
825
Issued Applications
116
Pending Applications
143
Abandoned Applications
571

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10404008 [patent_doc_number] => 20150289017 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-10-08 [patent_title] => 'Networking method and networking device' [patent_app_type] => utility [patent_app_number] => 14/439522 [patent_app_country] => US [patent_app_date] => 2013-09-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6103 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14439522 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/439522
Networking method and networking device Sep 21, 2013 Issued
Array ( [id] => 10646657 [patent_doc_number] => 09363545 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-06-07 [patent_title] => 'Apparatus and method for television' [patent_app_type] => utility [patent_app_number] => 14/429580 [patent_app_country] => US [patent_app_date] => 2013-09-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 8 [patent_no_of_words] => 9247 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 188 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14429580 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/429580
Apparatus and method for television Sep 10, 2013 Issued
Array ( [id] => 10352397 [patent_doc_number] => 20150237402 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-08-20 [patent_title] => 'IMAGE DISPLAY APPARATUS, SERVER AND METHOD FOR OPERATING THE SAME' [patent_app_type] => utility [patent_app_number] => 14/430028 [patent_app_country] => US [patent_app_date] => 2013-09-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 21 [patent_no_of_words] => 12079 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14430028 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/430028
IMAGE DISPLAY APPARATUS, SERVER AND METHOD FOR OPERATING THE SAME Sep 8, 2013 Abandoned
Array ( [id] => 9664593 [patent_doc_number] => 08811593 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-08-19 [patent_title] => 'Call center agent centric speech decoding system and method with quality assurance function' [patent_app_type] => utility [patent_app_number] => 14/018010 [patent_app_country] => US [patent_app_date] => 2013-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 13 [patent_no_of_words] => 7910 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 504 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14018010 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/018010
Call center agent centric speech decoding system and method with quality assurance function Sep 3, 2013 Issued
Array ( [id] => 9953186 [patent_doc_number] => 09001990 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-04-07 [patent_title] => 'Methods, systems, and computer program products for providing telecommunications services between a session initiation protocol (SIP) network and a signaling system 7 (SS7) network' [patent_app_type] => utility [patent_app_number] => 14/010488 [patent_app_country] => US [patent_app_date] => 2013-08-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4487 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 307 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14010488 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/010488
Methods, systems, and computer program products for providing telecommunications services between a session initiation protocol (SIP) network and a signaling system 7 (SS7) network Aug 25, 2013 Issued
Array ( [id] => 9305575 [patent_doc_number] => 20140044249 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-02-13 [patent_title] => 'Establishing Communication Sessions' [patent_app_type] => utility [patent_app_number] => 13/962457 [patent_app_country] => US [patent_app_date] => 2013-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 10680 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13962457 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/962457
Establishing communication sessions Aug 7, 2013 Issued
Array ( [id] => 9584385 [patent_doc_number] => 08774391 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-07-08 [patent_title] => 'Integrating embedded links with call center operation' [patent_app_type] => utility [patent_app_number] => 13/940628 [patent_app_country] => US [patent_app_date] => 2013-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 17344 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 220 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13940628 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/940628
Integrating embedded links with call center operation Jul 11, 2013 Issued
Array ( [id] => 9351639 [patent_doc_number] => 08670540 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-03-11 [patent_title] => 'Call redirect via centralized bridges' [patent_app_type] => utility [patent_app_number] => 13/924980 [patent_app_country] => US [patent_app_date] => 2013-06-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 2179 [patent_no_of_claims] => 3 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 483 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13924980 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/924980
Call redirect via centralized bridges Jun 23, 2013 Issued
Array ( [id] => 9577517 [patent_doc_number] => 08767948 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-07-01 [patent_title] => 'Back office services of an intelligent automated agent for a contact center' [patent_app_type] => utility [patent_app_number] => 13/866824 [patent_app_country] => US [patent_app_date] => 2013-04-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 22 [patent_figures_cnt] => 22 [patent_no_of_words] => 22783 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 385 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13866824 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/866824
Back office services of an intelligent automated agent for a contact center Apr 18, 2013 Issued
Array ( [id] => 9351627 [patent_doc_number] => 08670528 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-03-11 [patent_title] => 'Communication device and method for evaluating level of importance of missed incoming call' [patent_app_type] => utility [patent_app_number] => 13/851965 [patent_app_country] => US [patent_app_date] => 2013-03-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 1563 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 401 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13851965 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/851965
Communication device and method for evaluating level of importance of missed incoming call Mar 27, 2013 Issued
Array ( [id] => 8938991 [patent_doc_number] => 20130188788 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-07-25 [patent_title] => 'INCOMING AND OUTGOING CALL CONTROL CUSTOMIZATION' [patent_app_type] => utility [patent_app_number] => 13/795232 [patent_app_country] => US [patent_app_date] => 2013-03-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 10429 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13795232 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/795232
Incoming and outgoing call control customization Mar 11, 2013 Issued
Array ( [id] => 8890560 [patent_doc_number] => 20130163744 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-06-27 [patent_title] => 'APPARATUSES, METHODS AND SYSTEMS FOR ACCESSING A NEW CUSTOMER SERVICE REPRESENTATTIVE AND FOR MONITORING CUSTOMER SERVICE' [patent_app_type] => utility [patent_app_number] => 13/769143 [patent_app_country] => US [patent_app_date] => 2013-02-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10150 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13769143 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/769143
Apparatuses, methods and systems for accessing a new customer service representative and for monitoring customer service Feb 14, 2013 Issued
Array ( [id] => 8841782 [patent_doc_number] => 20130137410 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-05-30 [patent_title] => 'METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR UNIFYING FIXED AND MOBILE DEVICES VIA THIRD PARTY CALL CONTROL' [patent_app_type] => utility [patent_app_number] => 13/747308 [patent_app_country] => US [patent_app_date] => 2013-01-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7925 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13747308 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/747308
Methods, systems, and computer readable media for unifying fixed and mobile devices via third party call control Jan 21, 2013 Issued
Array ( [id] => 9142271 [patent_doc_number] => 08582745 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-11-12 [patent_title] => 'Simultaneous mutual call handling' [patent_app_type] => utility [patent_app_number] => 13/742985 [patent_app_country] => US [patent_app_date] => 2013-01-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6397 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 213 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13742985 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/742985
Simultaneous mutual call handling Jan 15, 2013 Issued
Array ( [id] => 9554314 [patent_doc_number] => 08761376 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-06-24 [patent_title] => 'System for conversation quality monitoring of call center conversation and a method thereof' [patent_app_type] => utility [patent_app_number] => 13/742829 [patent_app_country] => US [patent_app_date] => 2013-01-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 3572 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 262 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13742829 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/742829
System for conversation quality monitoring of call center conversation and a method thereof Jan 15, 2013 Issued
Array ( [id] => 9602223 [patent_doc_number] => 20140198905 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-07-17 [patent_title] => 'System and Method for Self-Service Callback Modification' [patent_app_type] => utility [patent_app_number] => 13/741666 [patent_app_country] => US [patent_app_date] => 2013-01-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3945 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13741666 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/741666
System and method for self-service callback modification Jan 14, 2013 Issued
Array ( [id] => 8779130 [patent_doc_number] => 20130101105 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-04-25 [patent_title] => 'METHOD AND SYSTEM FOR DETERMINING AUTHORIZATION LEVELS IN A VIRTUAL PRIVATE NETWORK (VPN)' [patent_app_type] => utility [patent_app_number] => 13/715759 [patent_app_country] => US [patent_app_date] => 2012-12-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5899 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13715759 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/715759
Method and system for determining authorization levels in a virtual private network (VPN) Dec 13, 2012 Issued
Array ( [id] => 10840039 [patent_doc_number] => 08867728 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-10-21 [patent_title] => 'Managing reserve agents in a contact center' [patent_app_type] => utility [patent_app_number] => 13/713625 [patent_app_country] => US [patent_app_date] => 2012-12-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 14 [patent_no_of_words] => 18171 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 332 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13713625 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/713625
Managing reserve agents in a contact center Dec 12, 2012 Issued
Array ( [id] => 9377692 [patent_doc_number] => 08681966 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-03-25 [patent_title] => 'Location-based call initiation' [patent_app_type] => utility [patent_app_number] => 13/686785 [patent_app_country] => US [patent_app_date] => 2012-11-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5682 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 329 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13686785 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/686785
Location-based call initiation Nov 26, 2012 Issued
Array ( [id] => 8719374 [patent_doc_number] => 20130070591 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-03-21 [patent_title] => 'OVERLOAD CALL CONTROL IN A VOIP NETWORK' [patent_app_type] => utility [patent_app_number] => 13/681225 [patent_app_country] => US [patent_app_date] => 2012-11-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5533 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13681225 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/681225
Overload call control in a VoIP network Nov 18, 2012 Issued
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