Search

Kenneth Derosa

Examiner (ID: 14795)

Most Active Art Unit
3104
Art Unit(s)
3101, 3104, 3108
Total Applications
375
Issued Applications
319
Pending Applications
6
Abandoned Applications
50

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 11819173 [patent_doc_number] => 09723147 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-08-01 [patent_title] => 'Method and system for a scalable computer-telephony integration system' [patent_app_type] => utility [patent_app_number] => 15/075685 [patent_app_country] => US [patent_app_date] => 2016-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 24012 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 237 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15075685 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/075685
Method and system for a scalable computer-telephony integration system Mar 20, 2016 Issued
Array ( [id] => 11525716 [patent_doc_number] => 09609139 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-03-28 [patent_title] => 'Methods and systems for providing telecommunications services' [patent_app_type] => utility [patent_app_number] => 15/053885 [patent_app_country] => US [patent_app_date] => 2016-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 10046 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 258 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15053885 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/053885
Methods and systems for providing telecommunications services Feb 24, 2016 Issued
Array ( [id] => 11030079 [patent_doc_number] => 20160227036 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-08-04 [patent_title] => 'DISTRESS ANALYSIS OF MONO-RECORDING SYSTEM AND METHODS' [patent_app_type] => utility [patent_app_number] => 15/046635 [patent_app_country] => US [patent_app_date] => 2016-02-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 9016 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15046635 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/046635
Distress analysis of mono-recording system and methods Feb 17, 2016 Issued
Array ( [id] => 12378900 [patent_doc_number] => 09961203 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-05-01 [patent_title] => Quality assurance configuration for remote agent communication [patent_app_type] => utility [patent_app_number] => 15/041819 [patent_app_country] => US [patent_app_date] => 2016-02-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 5745 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 185 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15041819 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/041819
Quality assurance configuration for remote agent communication Feb 10, 2016 Issued
Array ( [id] => 12176046 [patent_doc_number] => 09894203 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-02-13 [patent_title] => 'Prioritize contact numbers of customers in real time' [patent_app_type] => utility [patent_app_number] => 15/018707 [patent_app_country] => US [patent_app_date] => 2016-02-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 10 [patent_no_of_words] => 7984 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 159 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15018707 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/018707
Prioritize contact numbers of customers in real time Feb 7, 2016 Issued
Array ( [id] => 11926811 [patent_doc_number] => 09794406 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-17 [patent_title] => 'Method for visualizing an IVR system' [patent_app_type] => utility [patent_app_number] => 15/012759 [patent_app_country] => US [patent_app_date] => 2016-02-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 23 [patent_no_of_words] => 20492 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 196 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15012759 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/012759
Method for visualizing an IVR system Jan 31, 2016 Issued
Array ( [id] => 13245527 [patent_doc_number] => 10135987 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-11-20 [patent_title] => Systems and methods for routing callers to an agent in a contact center [patent_app_type] => utility [patent_app_number] => 15/010319 [patent_app_country] => US [patent_app_date] => 2016-01-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 13759 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 184 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15010319 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/010319
Systems and methods for routing callers to an agent in a contact center Jan 28, 2016 Issued
Array ( [id] => 11919610 [patent_doc_number] => 09787811 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-10 [patent_title] => 'Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal' [patent_app_type] => utility [patent_app_number] => 14/991438 [patent_app_country] => US [patent_app_date] => 2016-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 15 [patent_no_of_words] => 5036 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 183 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14991438 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/991438
Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal Jan 7, 2016 Issued
Array ( [id] => 11919610 [patent_doc_number] => 09787811 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-10 [patent_title] => 'Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal' [patent_app_type] => utility [patent_app_number] => 14/991438 [patent_app_country] => US [patent_app_date] => 2016-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 15 [patent_no_of_words] => 5036 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 183 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14991438 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/991438
Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal Jan 7, 2016 Issued
Array ( [id] => 11919610 [patent_doc_number] => 09787811 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-10 [patent_title] => 'Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal' [patent_app_type] => utility [patent_app_number] => 14/991438 [patent_app_country] => US [patent_app_date] => 2016-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 15 [patent_no_of_words] => 5036 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 183 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14991438 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/991438
Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal Jan 7, 2016 Issued
Array ( [id] => 11919610 [patent_doc_number] => 09787811 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-10 [patent_title] => 'Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal' [patent_app_type] => utility [patent_app_number] => 14/991438 [patent_app_country] => US [patent_app_date] => 2016-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 15 [patent_no_of_words] => 5036 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 183 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14991438 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/991438
Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal Jan 7, 2016 Issued
Array ( [id] => 11266977 [patent_doc_number] => 09491293 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-11-08 [patent_title] => 'Speech analytics: conversation timing and adjustment' [patent_app_type] => utility [patent_app_number] => 14/985029 [patent_app_country] => US [patent_app_date] => 2015-12-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 9 [patent_no_of_words] => 7050 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 97 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14985029 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/985029
Speech analytics: conversation timing and adjustment Dec 29, 2015 Issued
Array ( [id] => 11001099 [patent_doc_number] => 20160198046 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-07-07 [patent_title] => 'SKILL MANAGEMENT APPARATUS, METHOD AND PROGRAM' [patent_app_type] => utility [patent_app_number] => 14/981511 [patent_app_country] => US [patent_app_date] => 2015-12-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 8072 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14981511 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/981511
SKILL MANAGEMENT APPARATUS, METHOD AND PROGRAM Dec 27, 2015 Abandoned
Array ( [id] => 13743043 [patent_doc_number] => 20180375992 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-12-27 [patent_title] => PRESENCE SYSTEMS, PRESENCE SERVERS AND PRESENCE AGENTS [patent_app_type] => utility [patent_app_number] => 15/775493 [patent_app_country] => US [patent_app_date] => 2015-12-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6018 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15775493 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/775493
Presence systems, presence servers and presence agents Dec 20, 2015 Issued
Array ( [id] => 11616770 [patent_doc_number] => 09654641 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-05-16 [patent_title] => 'Systems and methods for routing callers to an agent in a contact center' [patent_app_type] => utility [patent_app_number] => 14/957039 [patent_app_country] => US [patent_app_date] => 2015-12-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 14747 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14957039 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/957039
Systems and methods for routing callers to an agent in a contact center Dec 1, 2015 Issued
Array ( [id] => 11375135 [patent_doc_number] => 09544435 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-01-10 [patent_title] => 'System and method for real-time geographical call display of automatic call distributor calls' [patent_app_type] => utility [patent_app_number] => 14/955111 [patent_app_country] => US [patent_app_date] => 2015-12-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 2943 [patent_no_of_claims] => 3 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14955111 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/955111
System and method for real-time geographical call display of automatic call distributor calls Nov 30, 2015 Issued
Array ( [id] => 11654066 [patent_doc_number] => 20170149971 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-05-25 [patent_title] => 'On-Call Sharing of Social Media Context and Content' [patent_app_type] => utility [patent_app_number] => 14/951030 [patent_app_country] => US [patent_app_date] => 2015-11-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 6777 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14951030 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/951030
On-call sharing of social media context and content Nov 23, 2015 Issued
Array ( [id] => 11247582 [patent_doc_number] => 09473638 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-18 [patent_title] => 'Systems and methods for providing access to available agent' [patent_app_type] => utility [patent_app_number] => 14/937353 [patent_app_country] => US [patent_app_date] => 2015-11-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10857 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 112 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14937353 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/937353
Systems and methods for providing access to available agent Nov 9, 2015 Issued
Array ( [id] => 11609577 [patent_doc_number] => 20170126883 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-05-04 [patent_title] => 'METHOD AND SYSTEM FOR LOGGING AND REPORTING CALL DETAIL INFORMATION' [patent_app_type] => utility [patent_app_number] => 14/926164 [patent_app_country] => US [patent_app_date] => 2015-10-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5453 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14926164 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/926164
Method and system for logging and reporting call detail information Oct 28, 2015 Issued
Array ( [id] => 12089939 [patent_doc_number] => 09843681 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-12-12 [patent_title] => 'Method for connecting users with agents based on dynamic user interactions with content' [patent_app_type] => utility [patent_app_number] => 14/921327 [patent_app_country] => US [patent_app_date] => 2015-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 13 [patent_no_of_words] => 11270 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 224 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14921327 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/921327
Method for connecting users with agents based on dynamic user interactions with content Oct 22, 2015 Issued
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