Search

Kenneth Derosa

Examiner (ID: 14795)

Most Active Art Unit
3104
Art Unit(s)
3101, 3104, 3108
Total Applications
375
Issued Applications
319
Pending Applications
6
Abandoned Applications
50

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 12013901 [patent_doc_number] => 09807238 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-31 [patent_title] => 'System and method for gamified service request management' [patent_app_type] => utility [patent_app_number] => 14/793865 [patent_app_country] => US [patent_app_date] => 2015-07-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7221 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14793865 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/793865
System and method for gamified service request management Jul 7, 2015 Issued
Array ( [id] => 11788648 [patent_doc_number] => 09398157 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-07-19 [patent_title] => 'Optimized predictive routing and methods' [patent_app_type] => utility [patent_app_number] => 14/793144 [patent_app_country] => US [patent_app_date] => 2015-07-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 10766 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 135 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14793144 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/793144
Optimized predictive routing and methods Jul 6, 2015 Issued
Array ( [id] => 11905286 [patent_doc_number] => 09774738 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-09-26 [patent_title] => 'Methods for simultaneous interaction on a web page by a customer and customer service representative' [patent_app_type] => utility [patent_app_number] => 14/792717 [patent_app_country] => US [patent_app_date] => 2015-07-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 7709 [patent_no_of_claims] => 5 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 219 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14792717 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/792717
Methods for simultaneous interaction on a web page by a customer and customer service representative Jul 6, 2015 Issued
Array ( [id] => 11747549 [patent_doc_number] => 20170201622 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-07-13 [patent_title] => 'METHOD AND APPARATUS TO DETECT A STALE NUMBER' [patent_app_type] => utility [patent_app_number] => 15/312923 [patent_app_country] => US [patent_app_date] => 2015-07-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6674 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15312923 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/312923
Method and apparatus to detect a stale number Jul 4, 2015 Issued
Array ( [id] => 10618840 [patent_doc_number] => 09338299 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-10 [patent_title] => 'Distributed constraint-based omptimized routing of interactions' [patent_app_type] => utility [patent_app_number] => 14/754459 [patent_app_country] => US [patent_app_date] => 2015-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 19141 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 241 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14754459 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/754459
Distributed constraint-based omptimized routing of interactions Jun 28, 2015 Issued
Array ( [id] => 11792329 [patent_doc_number] => 09401993 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-07-26 [patent_title] => 'Automatic language selection for interactive voice response system' [patent_app_type] => utility [patent_app_number] => 14/732636 [patent_app_country] => US [patent_app_date] => 2015-06-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6794 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14732636 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/732636
Automatic language selection for interactive voice response system Jun 4, 2015 Issued
Array ( [id] => 13964891 [patent_doc_number] => 20190058790 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-21 [patent_title] => METHOD AND DEVICE FOR SETTING UP A VOICE CALL [patent_app_type] => utility [patent_app_number] => 15/570419 [patent_app_country] => US [patent_app_date] => 2015-06-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8861 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -22 [patent_words_short_claim] => 102 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15570419 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/570419
Method and device for setting up a voice call May 31, 2015 Issued
Array ( [id] => 11195462 [patent_doc_number] => 09426287 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-23 [patent_title] => 'System and method for automatic call scheduling' [patent_app_type] => utility [patent_app_number] => 14/702837 [patent_app_country] => US [patent_app_date] => 2015-05-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5343 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 118 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14702837 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/702837
System and method for automatic call scheduling May 3, 2015 Issued
Array ( [id] => 11195471 [patent_doc_number] => 09426296 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-23 [patent_title] => 'Systems and methods for routing callers to an agent in a contact center' [patent_app_type] => utility [patent_app_number] => 14/702663 [patent_app_country] => US [patent_app_date] => 2015-05-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 13906 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 154 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14702663 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/702663
Systems and methods for routing callers to an agent in a contact center Apr 30, 2015 Issued
Array ( [id] => 11181883 [patent_doc_number] => 09413894 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-09 [patent_title] => 'Systems and methods for routing callers to an agent in a contact center' [patent_app_type] => utility [patent_app_number] => 14/702659 [patent_app_country] => US [patent_app_date] => 2015-05-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 13906 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 100 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14702659 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/702659
Systems and methods for routing callers to an agent in a contact center Apr 30, 2015 Issued
Array ( [id] => 11440425 [patent_doc_number] => 20170041445 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-02-09 [patent_title] => 'SOUND EMISSION AND COLLECTION DEVICE, AND SOUND EMISSION AND COLLECTION METHOD' [patent_app_type] => utility [patent_app_number] => 15/304159 [patent_app_country] => US [patent_app_date] => 2015-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7972 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15304159 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/304159
Sound emission and collection device, and sound emission and collection method Apr 13, 2015 Issued
Array ( [id] => 10625613 [patent_doc_number] => 09344573 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-17 [patent_title] => 'System and method for a work distribution service' [patent_app_type] => utility [patent_app_number] => 14/659332 [patent_app_country] => US [patent_app_date] => 2015-03-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 25 [patent_no_of_words] => 18801 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 415 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14659332 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/659332
System and method for a work distribution service Mar 15, 2015 Issued
Array ( [id] => 10085661 [patent_doc_number] => 09123009 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-09-01 [patent_title] => 'Equitable shift rotation and efficient assignment mechanisms for contact center agents' [patent_app_type] => utility [patent_app_number] => 14/632199 [patent_app_country] => US [patent_app_date] => 2015-02-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 22 [patent_no_of_words] => 16651 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 265 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14632199 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/632199
Equitable shift rotation and efficient assignment mechanisms for contact center agents Feb 25, 2015 Issued
Array ( [id] => 10287461 [patent_doc_number] => 20150172459 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-18 [patent_title] => 'Method, Apparatus and System for Detecting In-Position State of Telephone Set User' [patent_app_type] => utility [patent_app_number] => 14/630849 [patent_app_country] => US [patent_app_date] => 2015-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2739 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14630849 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/630849
Method, Apparatus and System for Detecting In-Position State of Telephone Set User Feb 24, 2015 Abandoned
Array ( [id] => 10263082 [patent_doc_number] => 20150148079 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-05-28 [patent_title] => 'Location Derived Presence Information' [patent_app_type] => utility [patent_app_number] => 14/613607 [patent_app_country] => US [patent_app_date] => 2015-02-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 1818 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14613607 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/613607
Location derived presence information Feb 3, 2015 Issued
Array ( [id] => 10578142 [patent_doc_number] => 09300801 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-03-29 [patent_title] => 'Personality analysis of mono-recording system and methods' [patent_app_type] => utility [patent_app_number] => 14/610136 [patent_app_country] => US [patent_app_date] => 2015-01-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 8236 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14610136 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/610136
Personality analysis of mono-recording system and methods Jan 29, 2015 Issued
Array ( [id] => 10173243 [patent_doc_number] => 09203963 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-12-01 [patent_title] => 'System and method for real-time geographical call display of automatic call distributor calls' [patent_app_type] => utility [patent_app_number] => 14/591340 [patent_app_country] => US [patent_app_date] => 2015-01-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 2901 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 65 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14591340 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/591340
System and method for real-time geographical call display of automatic call distributor calls Jan 6, 2015 Issued
Array ( [id] => 12318060 [patent_doc_number] => 09942413 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-04-10 [patent_title] => Multi-network access gateway [patent_app_type] => utility [patent_app_number] => 14/586279 [patent_app_country] => US [patent_app_date] => 2014-12-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 9726 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 219 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14586279 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/586279
Multi-network access gateway Dec 29, 2014 Issued
Array ( [id] => 10545668 [patent_doc_number] => 09270812 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-02-23 [patent_title] => 'Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal' [patent_app_type] => utility [patent_app_number] => 14/582659 [patent_app_country] => US [patent_app_date] => 2014-12-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 15 [patent_no_of_words] => 5177 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 90 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14582659 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/582659
Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal Dec 23, 2014 Issued
Array ( [id] => 10386319 [patent_doc_number] => 20150271326 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-09-24 [patent_title] => 'SYSTEM AND METHOD FOR PROCESSING CALLS TO AN INVALID CALLED-TO NUMBER' [patent_app_type] => utility [patent_app_number] => 14/561812 [patent_app_country] => US [patent_app_date] => 2014-12-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3794 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14561812 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/561812
SYSTEM AND METHOD FOR PROCESSING CALLS TO AN INVALID CALLED-TO NUMBER Dec 4, 2014 Abandoned
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