Kevin P. Mahne

Array ( [id] => 16945261 [patent_doc_number] => 11057523 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-07-06 [patent_title] => Systems and methods for routing incoming calls to operator devices based on performance analytics [patent_app_type] => utility [patent_app_number] => 16/818224 [patent_app_country] => US [patent_app_date] => 2020-03-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7051 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 175 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16818224 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16302288 [patent_doc_number] => 20200288011 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-09-10 [patent_title] => Method, System, and Computer Program Product for Accessing Data about a Caller from Multiple Data Sources in Real Time [patent_app_type] => utility [patent_app_number] => 16/811722 [patent_app_country] => US [patent_app_date] => 2020-03-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10188 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 228 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16811722 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 18332664 [patent_doc_number] => 11637926 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-04-25 [patent_title] => Method, server, client and program for supporting calling [patent_app_type] => utility [patent_app_number] => 17/609915 [patent_app_country] => US [patent_app_date] => 2020-02-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 31 [patent_figures_cnt] => 31 [patent_no_of_words] => 15872 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 152 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17609915 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 18549230 [patent_doc_number] => 11722595 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-08-08 [patent_title] => Systems and methods for processing calls [patent_app_type] => utility [patent_app_number] => 16/781790 [patent_app_country] => US [patent_app_date] => 2020-02-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 16756 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 67 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16781790 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16225170 [patent_doc_number] => 20200250287 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-08-06 [patent_title] => Systems and Methods for Optimizing Voice Verification From Multiple Sources Against a Common Voiceprint [patent_app_type] => utility [patent_app_number] => 16/779140 [patent_app_country] => US [patent_app_date] => 2020-01-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8408 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 186 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16779140 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16867010 [patent_doc_number] => 11025779 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-06-01 [patent_title] => Automated payment reminders [patent_app_type] => utility [patent_app_number] => 16/752966 [patent_app_country] => US [patent_app_date] => 2020-01-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 5087 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 132 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16752966 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16567759 [patent_doc_number] => 10893142 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-01-12 [patent_title] => Contact center authentication [patent_app_type] => utility [patent_app_number] => 16/745655 [patent_app_country] => US [patent_app_date] => 2020-01-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 10 [patent_no_of_words] => 7736 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 173 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16745655 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 17494597 [patent_doc_number] => 11283925 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-03-22 [patent_title] => Pacing limited-content text messages [patent_app_type] => utility [patent_app_number] => 16/739621 [patent_app_country] => US [patent_app_date] => 2020-01-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 13114 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 187 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16739621 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 17552858 [patent_doc_number] => 20220124201 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-04-21 [patent_title] => MULTIPOINT CONTROL METHOD, APPARATUS AND PROGRAM [patent_app_type] => utility [patent_app_number] => 17/422706 [patent_app_country] => US [patent_app_date] => 2020-01-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 28351 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -7 [patent_words_short_claim] => 382 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17422706 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 17531034 [patent_doc_number] => 11303753 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-04-12 [patent_title] => Enhancing agent's efficiency in a contact center by using a multi-agent to multi-contact routing orchestration [patent_app_type] => utility [patent_app_number] => 16/731133 [patent_app_country] => US [patent_app_date] => 2019-12-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7578 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 351 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16731133 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 17662025 [patent_doc_number] => 20220182490 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-06-09 [patent_title] => FRAUD DETECTION SYSTEM [patent_app_type] => utility [patent_app_number] => 17/419177 [patent_app_country] => US [patent_app_date] => 2019-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15205 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -11 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17419177 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16717005 [patent_doc_number] => 20210084152 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-18 [patent_title] => COMPUTERIZED SYSTEM FOR AGENT SCORING IN AN INTERACTIVE VOICE RESPONSE SYSTEM [patent_app_type] => utility [patent_app_number] => 16/699622 [patent_app_country] => US [patent_app_date] => 2019-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14069 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16699622 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16717011 [patent_doc_number] => 20210084158 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-18 [patent_title] => SYSTEM FOR INTELLIGENT RECONNECT IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM [patent_app_type] => utility [patent_app_number] => 16/699641 [patent_app_country] => US [patent_app_date] => 2019-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14084 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 125 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16699641 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16717020 [patent_doc_number] => 20210084167 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-18 [patent_title] => COMPUTERIZED TRANSLATION SYSTEM IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM [patent_app_type] => utility [patent_app_number] => 16/699645 [patent_app_country] => US [patent_app_date] => 2019-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14078 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 120 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16699645 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16717023 [patent_doc_number] => 20210084170 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-18 [patent_title] => SYSTEM OF CHANNEL SWITCHING IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM [patent_app_type] => utility [patent_app_number] => 16/699650 [patent_app_country] => US [patent_app_date] => 2019-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14084 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 131 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16699650 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 18580063 [patent_doc_number] => 11736608 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-08-22 [patent_title] => Call control method and apparatus, and storage medium and terminal device [patent_app_type] => utility [patent_app_number] => 17/608271 [patent_app_country] => US [patent_app_date] => 2019-11-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 8 [patent_no_of_words] => 9007 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 146 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17608271 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 17560246 [patent_doc_number] => 11316980 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-04-26 [patent_title] => Agent to bot transfer [patent_app_type] => utility [patent_app_number] => 16/695401 [patent_app_country] => US [patent_app_date] => 2019-11-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 11819 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 241 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16695401 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 15876251 [patent_doc_number] => 20200145529 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-05-07 [patent_title] => MANAGEMENT OF A COMMUNICATION CALL BETWEEN A CALLER COMMUNICATIONS TERMINAL, HAVING A MAIN CALL IDENTIFIER AND A SECONDARY CALL IDENTIFIER, AND A CALLED COMMUNICATIONS TERMINAL [patent_app_type] => utility [patent_app_number] => 16/674615 [patent_app_country] => US [patent_app_date] => 2019-11-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8602 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16674615 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16561505 [patent_doc_number] => 20210006654 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-01-07 [patent_title] => METHOD FOR CONTACT-CENTER MOBILE VIRTUAL NETWORK OPERATION [patent_app_type] => utility [patent_app_number] => 16/669652 [patent_app_country] => US [patent_app_date] => 2019-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11195 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 94 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16669652 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16561507 [patent_doc_number] => 20210006656 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-01-07 [patent_title] => CONTACT-CENTER MOBILE VIRTUAL NETWORK OPERATOR [patent_app_type] => utility [patent_app_number] => 16/669656 [patent_app_country] => US [patent_app_date] => 2019-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11194 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16669656 [rel_patent_id] =>[rel_patent_doc_number] =>)