Search

Kevin P. Mahne

Examiner (ID: 623, Phone: (571)270-5317 , Office: P/3668 )

Most Active Art Unit
3668
Art Unit(s)
3662, 3668
Total Applications
279
Issued Applications
203
Pending Applications
1
Abandoned Applications
76

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 11387075 [patent_doc_number] => 20170013131 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-01-12 [patent_title] => 'PREDICTIVE AGENT-LEAD MATCHING' [patent_app_type] => utility [patent_app_number] => 14/829641 [patent_app_country] => US [patent_app_date] => 2015-08-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 9647 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14829641 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/829641
PREDICTIVE AGENT-LEAD MATCHING Aug 18, 2015 Abandoned
Array ( [id] => 10456481 [patent_doc_number] => 20150341495 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-11-26 [patent_title] => 'ANSWERING MACHINE DETECTION' [patent_app_type] => utility [patent_app_number] => 14/817127 [patent_app_country] => US [patent_app_date] => 2015-08-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10697 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14817127 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/817127
Answering machine detection Aug 2, 2015 Issued
14/798815 Facilitating Agent Management of Consent for a Party Associated with Multiple Telephone Numbers Jul 13, 2015 Pending
Array ( [id] => 11803505 [patent_doc_number] => 09544438 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-01-10 [patent_title] => 'Compliance management of recorded audio using speech analytics' [patent_app_type] => utility [patent_app_number] => 14/743200 [patent_app_country] => US [patent_app_date] => 2015-06-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 13346 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 450 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14743200 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/743200
Compliance management of recorded audio using speech analytics Jun 17, 2015 Issued
Array ( [id] => 10480506 [patent_doc_number] => 20150365523 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-17 [patent_title] => 'Method of Routing Voice Calls' [patent_app_type] => utility [patent_app_number] => 14/736685 [patent_app_country] => US [patent_app_date] => 2015-06-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 905 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14736685 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/736685
Method of Routing Voice Calls Jun 10, 2015 Abandoned
Array ( [id] => 10465429 [patent_doc_number] => 20150350444 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'METHODS AND SYSTEMS FOR PROVIDING A MULTI-CHANNEL CUSTOMER ENGAGEMENT EXPERIENCE' [patent_app_type] => utility [patent_app_number] => 14/723640 [patent_app_country] => US [patent_app_date] => 2015-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 4500 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14723640 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/723640
METHODS AND SYSTEMS FOR PROVIDING A MULTI-CHANNEL CUSTOMER ENGAGEMENT EXPERIENCE May 27, 2015 Abandoned
Array ( [id] => 10434267 [patent_doc_number] => 20150319279 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-11-05 [patent_title] => 'SYSTEM AND METHOD FOR BLOCKING UNAUTHORIZED OUTGOING CALL ON A COMMUNICATION NETWORK' [patent_app_type] => utility [patent_app_number] => 14/698016 [patent_app_country] => US [patent_app_date] => 2015-04-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5384 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14698016 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/698016
SYSTEM AND METHOD FOR BLOCKING UNAUTHORIZED OUTGOING CALL ON A COMMUNICATION NETWORK Apr 27, 2015 Abandoned
Array ( [id] => 11477301 [patent_doc_number] => 20170064085 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-03-02 [patent_title] => 'PROCESS FOR MANAGING THE CONNECTION OF USERS THROUGH THEIR TERMINALS TO A MULTIMEDIA CONFERENCE SESSION' [patent_app_type] => utility [patent_app_number] => 15/308158 [patent_app_country] => US [patent_app_date] => 2015-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3607 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15308158 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/308158
PROCESS FOR MANAGING THE CONNECTION OF USERS THROUGH THEIR TERMINALS TO A MULTIMEDIA CONFERENCE SESSION Apr 20, 2015 Abandoned
Array ( [id] => 10342937 [patent_doc_number] => 20150227941 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-08-13 [patent_title] => 'METHOD FOR PROVIDING SUPPORT USING ANSWER ENGINE AND DIALOG RULES' [patent_app_type] => utility [patent_app_number] => 14/691488 [patent_app_country] => US [patent_app_date] => 2015-04-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 28137 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14691488 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/691488
Method for providing support using answer engine and dialog rules Apr 19, 2015 Issued
Array ( [id] => 11112049 [patent_doc_number] => 20160309021 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-10-20 [patent_title] => 'SYSTEM AND METHOD FOR PROVIDING AN INTELLIGENT REMINDER FOR COMMENCING A RETURN LIVE COMMUNICATIONS SESSION' [patent_app_type] => utility [patent_app_number] => 14/687592 [patent_app_country] => US [patent_app_date] => 2015-04-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 16194 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14687592 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/687592
SYSTEM AND METHOD FOR PROVIDING AN INTELLIGENT REMINDER FOR COMMENCING A RETURN LIVE COMMUNICATIONS SESSION Apr 14, 2015 Abandoned
Array ( [id] => 11089079 [patent_doc_number] => 20160286047 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-29 [patent_title] => 'PRE-LOGIN AGENT MONITORING' [patent_app_type] => utility [patent_app_number] => 14/670789 [patent_app_country] => US [patent_app_date] => 2015-03-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 8222 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14670789 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/670789
PRE-LOGIN AGENT MONITORING Mar 26, 2015 Abandoned
Array ( [id] => 11188683 [patent_doc_number] => 09420107 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-16 [patent_title] => 'Service request routing using passive skill certification' [patent_app_type] => utility [patent_app_number] => 14/660079 [patent_app_country] => US [patent_app_date] => 2015-03-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 6817 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 180 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14660079 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/660079
Service request routing using passive skill certification Mar 16, 2015 Issued
Array ( [id] => 10371655 [patent_doc_number] => 20150256662 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-09-10 [patent_title] => 'PHONE FRAUD DETERRENCE SYSTEM FOR USE WITH TOLL FREE AND OTHER FEE GENERATING NUMBERS' [patent_app_type] => utility [patent_app_number] => 14/641326 [patent_app_country] => US [patent_app_date] => 2015-03-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 1801 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14641326 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/641326
Phone fraud deterrence system for use with toll free and other fee generating numbers Mar 6, 2015 Issued
Array ( [id] => 10316052 [patent_doc_number] => 20150201055 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-07-16 [patent_title] => 'TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION' [patent_app_type] => utility [patent_app_number] => 14/594375 [patent_app_country] => US [patent_app_date] => 2015-01-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 4370 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14594375 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/594375
TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION Jan 11, 2015 Abandoned
Array ( [id] => 10985781 [patent_doc_number] => 20160182726 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-23 [patent_title] => 'AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE' [patent_app_type] => utility [patent_app_number] => 14/579334 [patent_app_country] => US [patent_app_date] => 2014-12-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7941 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14579334 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/579334
AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE Dec 21, 2014 Abandoned
Array ( [id] => 10219000 [patent_doc_number] => 20150103993 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-16 [patent_title] => 'COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM' [patent_app_type] => utility [patent_app_number] => 14/575274 [patent_app_country] => US [patent_app_date] => 2014-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 28 [patent_figures_cnt] => 28 [patent_no_of_words] => 19209 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14575274 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/575274
COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM Dec 17, 2014 Abandoned
Array ( [id] => 10287467 [patent_doc_number] => 20150172465 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-18 [patent_title] => 'METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF' [patent_app_type] => utility [patent_app_number] => 14/574598 [patent_app_country] => US [patent_app_date] => 2014-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2713 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14574598 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/574598
METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF Dec 17, 2014 Abandoned
Array ( [id] => 10983333 [patent_doc_number] => 20160180277 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-23 [patent_title] => 'AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT' [patent_app_type] => utility [patent_app_number] => 14/573820 [patent_app_country] => US [patent_app_date] => 2014-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6914 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14573820 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/573820
AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT Dec 16, 2014 Abandoned
Array ( [id] => 11301821 [patent_doc_number] => 09509843 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-11-29 [patent_title] => 'Method and system for use in alerting owners to property occurrences' [patent_app_type] => utility [patent_app_number] => 14/571228 [patent_app_country] => US [patent_app_date] => 2014-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 6695 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 827 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14571228 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/571228
Method and system for use in alerting owners to property occurrences Dec 14, 2014 Issued
Array ( [id] => 10803928 [patent_doc_number] => 20160150085 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-05-26 [patent_title] => 'SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES' [patent_app_type] => utility [patent_app_number] => 14/552729 [patent_app_country] => US [patent_app_date] => 2014-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 11443 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14552729 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/552729
SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES Nov 24, 2014 Abandoned
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