Search

Kevin P. Mahne

Examiner (ID: 623, Phone: (571)270-5317 , Office: P/3668 )

Most Active Art Unit
3668
Art Unit(s)
3662, 3668
Total Applications
279
Issued Applications
203
Pending Applications
1
Abandoned Applications
76

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 12115918 [patent_doc_number] => 09871923 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-01-16 [patent_title] => 'System and method for managing resources' [patent_app_type] => utility [patent_app_number] => 14/552596 [patent_app_country] => US [patent_app_date] => 2014-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9890 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14552596 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/552596
System and method for managing resources Nov 24, 2014 Issued
Array ( [id] => 11661330 [patent_doc_number] => 09674352 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-06-06 [patent_title] => 'Systems and methods for automated call-handling and processing' [patent_app_type] => utility [patent_app_number] => 14/551850 [patent_app_country] => US [patent_app_date] => 2014-11-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 14 [patent_no_of_words] => 6966 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14551850 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/551850
Systems and methods for automated call-handling and processing Nov 23, 2014 Issued
Array ( [id] => 9916220 [patent_doc_number] => 20150071426 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-03-12 [patent_title] => 'METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING' [patent_app_type] => utility [patent_app_number] => 14/542679 [patent_app_country] => US [patent_app_date] => 2014-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 12148 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14542679 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/542679
METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING Nov 16, 2014 Abandoned
Array ( [id] => 11863211 [patent_doc_number] => 09742919 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-22 [patent_title] => 'Outbound calling center inventory management' [patent_app_type] => utility [patent_app_number] => 14/530432 [patent_app_country] => US [patent_app_date] => 2014-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 9 [patent_no_of_words] => 9955 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 273 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14530432 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/530432
Outbound calling center inventory management Oct 30, 2014 Issued
Array ( [id] => 18293053 [patent_doc_number] => 11621932 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-04-04 [patent_title] => System and method for managing resources of an enterprise [patent_app_type] => utility [patent_app_number] => 14/530121 [patent_app_country] => US [patent_app_date] => 2014-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10088 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14530121 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/530121
System and method for managing resources of an enterprise Oct 30, 2014 Issued
Array ( [id] => 11044752 [patent_doc_number] => 20160241709 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-08-18 [patent_title] => 'VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR' [patent_app_type] => utility [patent_app_number] => 15/030659 [patent_app_country] => US [patent_app_date] => 2014-10-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 8177 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15030659 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/030659
VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR Oct 19, 2014 Abandoned
Array ( [id] => 15063947 [patent_doc_number] => 10462299 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-10-29 [patent_title] => Method and system for creating contact center models [patent_app_type] => utility [patent_app_number] => 14/515865 [patent_app_country] => US [patent_app_date] => 2014-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 22 [patent_no_of_words] => 15411 [patent_no_of_claims] => 32 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 238 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14515865 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/515865
Method and system for creating contact center models Oct 15, 2014 Issued
Array ( [id] => 10219004 [patent_doc_number] => 20150103998 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-16 [patent_title] => 'Dialing Management System and Method' [patent_app_type] => utility [patent_app_number] => 14/514864 [patent_app_country] => US [patent_app_date] => 2014-10-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 3485 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14514864 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/514864
Dialing Management System and Method Oct 14, 2014 Abandoned
Array ( [id] => 11646385 [patent_doc_number] => 09667786 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-05-30 [patent_title] => 'Distributed coordinated system and process which transforms data into useful information to help a user with resolving issues' [patent_app_type] => utility [patent_app_number] => 14/508495 [patent_app_country] => US [patent_app_date] => 2014-10-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 16 [patent_no_of_words] => 7840 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 258 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14508495 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/508495
Distributed coordinated system and process which transforms data into useful information to help a user with resolving issues Oct 6, 2014 Issued
Array ( [id] => 10742002 [patent_doc_number] => 20160088153 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-03-24 [patent_title] => 'Method and System for Prediction of Contact Allocation, Staff Time Distribution, and Service Performance Metrics in a Multi-Skilled Contact Center Operation Environment' [patent_app_type] => utility [patent_app_number] => 14/494503 [patent_app_country] => US [patent_app_date] => 2014-09-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 16694 [patent_no_of_claims] => 38 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14494503 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/494503
Method and system for prediction of contact allocation, staff time distribution, and service performance metrics in a multi-skilled contact center operation environment Sep 22, 2014 Issued
Array ( [id] => 10734422 [patent_doc_number] => 20160080572 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-03-17 [patent_title] => 'CALL DROP INTELLIGENT ENGINE' [patent_app_type] => utility [patent_app_number] => 14/486088 [patent_app_country] => US [patent_app_date] => 2014-09-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6943 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14486088 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/486088
CALL DROP INTELLIGENT ENGINE Sep 14, 2014 Abandoned
Array ( [id] => 9908354 [patent_doc_number] => 20150063555 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-03-05 [patent_title] => 'APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION' [patent_app_type] => utility [patent_app_number] => 14/472014 [patent_app_country] => US [patent_app_date] => 2014-08-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 16467 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14472014 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/472014
APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION Aug 27, 2014 Abandoned
Array ( [id] => 10690839 [patent_doc_number] => 20160036985 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-04 [patent_title] => 'REAL-TIME RULE-BASED RECOVERY PLATFORM' [patent_app_type] => utility [patent_app_number] => 14/446915 [patent_app_country] => US [patent_app_date] => 2014-07-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5715 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14446915 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/446915
REAL-TIME RULE-BASED RECOVERY PLATFORM Jul 29, 2014 Abandoned
Array ( [id] => 10914291 [patent_doc_number] => 20140317311 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-10-23 [patent_title] => 'COMMUNICATION ROUTING PLANS THAT ARE BASED ON COMMUNICATION DEVICE CONTACT LISTS' [patent_app_type] => utility [patent_app_number] => 14/323530 [patent_app_country] => US [patent_app_date] => 2014-07-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 2268 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14323530 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/323530
COMMUNICATION ROUTING PLANS THAT ARE BASED ON COMMUNICATION DEVICE CONTACT LISTS Jul 2, 2014 Abandoned
Array ( [id] => 10465424 [patent_doc_number] => 20150350439 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'REMOTE ASSISTANCE CUSTOMER INFORMATION' [patent_app_type] => utility [patent_app_number] => 14/291480 [patent_app_country] => US [patent_app_date] => 2014-05-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3492 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14291480 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/291480
REMOTE ASSISTANCE CUSTOMER INFORMATION May 29, 2014 Abandoned
Array ( [id] => 10465425 [patent_doc_number] => 20150350441 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'CHARITY CALL MANAGEMENT PROGRAM' [patent_app_type] => utility [patent_app_number] => 14/292718 [patent_app_country] => US [patent_app_date] => 2014-05-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 7926 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14292718 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/292718
CHARITY CALL MANAGEMENT PROGRAM May 29, 2014 Abandoned
Array ( [id] => 11431432 [patent_doc_number] => 09569751 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-02-14 [patent_title] => 'Mechanism for creation and utilization of an attribute tree in a contact center' [patent_app_type] => utility [patent_app_number] => 14/290650 [patent_app_country] => US [patent_app_date] => 2014-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 16024 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 131 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14290650 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/290650
Mechanism for creation and utilization of an attribute tree in a contact center May 28, 2014 Issued
Array ( [id] => 11832967 [patent_doc_number] => 09729725 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-08 [patent_title] => 'Method and system for establishing telecommunications links' [patent_app_type] => utility [patent_app_number] => 14/890517 [patent_app_country] => US [patent_app_date] => 2014-05-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 9 [patent_no_of_words] => 5814 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 170 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14890517 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/890517
Method and system for establishing telecommunications links May 25, 2014 Issued
Array ( [id] => 10959954 [patent_doc_number] => 20140362983 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-12-11 [patent_title] => 'Community Service System And Related Method' [patent_app_type] => utility [patent_app_number] => 14/279342 [patent_app_country] => US [patent_app_date] => 2014-05-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 1516 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14279342 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/279342
Community Service System And Related Method May 15, 2014 Abandoned
Array ( [id] => 10434297 [patent_doc_number] => 20150319309 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-11-05 [patent_title] => 'PHONE CALL PLAYBACK WITH INTELLIGENT NOTIFICATION' [patent_app_type] => utility [patent_app_number] => 14/266932 [patent_app_country] => US [patent_app_date] => 2014-05-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6543 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14266932 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/266932
Phone call playback with intelligent notification Apr 30, 2014 Issued
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