Search

Michael Collins

Examiner (ID: 2012, Phone: (571)272-8970 , Office: P/3651 )

Most Active Art Unit
3651
Art Unit(s)
3651, 3655
Total Applications
1481
Issued Applications
995
Pending Applications
122
Abandoned Applications
406

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 19469951 [patent_doc_number] => 20240323621 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-09-26 [patent_title] => RF ANTENNA AND HEARING DEVICE WITH RF ANTENNA [patent_app_type] => utility [patent_app_number] => 18/680207 [patent_app_country] => US [patent_app_date] => 2024-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7726 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 99 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18680207 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/680207
RF antenna and hearing device with RF antenna May 30, 2024 Issued
Array ( [id] => 19386014 [patent_doc_number] => 20240275884 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-08-15 [patent_title] => Calculating An Estimated Wait Time [patent_app_type] => utility [patent_app_number] => 18/642223 [patent_app_country] => US [patent_app_date] => 2024-04-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13407 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 85 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18642223 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/642223
Calculating an estimated wait time Apr 21, 2024 Issued
Array ( [id] => 19742240 [patent_doc_number] => 12219094 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-02-04 [patent_title] => Live assist systems and methods with real time scoring of agent performance [patent_app_type] => utility [patent_app_number] => 18/641113 [patent_app_country] => US [patent_app_date] => 2024-04-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 10 [patent_no_of_words] => 6528 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18641113 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/641113
Live assist systems and methods with real time scoring of agent performance Apr 18, 2024 Issued
Array ( [id] => 19842488 [patent_doc_number] => 12254883 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-03-18 [patent_title] => Automated calling system [patent_app_type] => utility [patent_app_number] => 18/635974 [patent_app_country] => US [patent_app_date] => 2024-04-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 12318 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 259 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18635974 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/635974
Automated calling system Apr 14, 2024 Issued
Array ( [id] => 19350530 [patent_doc_number] => 20240259494 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-08-01 [patent_title] => AUTOMATED ROBOCALL DETECTION [patent_app_type] => utility [patent_app_number] => 18/634505 [patent_app_country] => US [patent_app_date] => 2024-04-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15354 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 164 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18634505 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/634505
Automated robocall detection Apr 11, 2024 Issued
Array ( [id] => 19347250 [patent_doc_number] => 20240256213 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-08-01 [patent_title] => DISPLAY DEVICE [patent_app_type] => utility [patent_app_number] => 18/629032 [patent_app_country] => US [patent_app_date] => 2024-04-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 22377 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -11 [patent_words_short_claim] => 22 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18629032 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/629032
Display device including sound generator and vibration damping member Apr 7, 2024 Issued
Array ( [id] => 19336606 [patent_doc_number] => 20240251036 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-25 [patent_title] => INTELLIGENT ATTESTATION OF TRAFFIC USING A ROUTING ENGINE [patent_app_type] => utility [patent_app_number] => 18/624703 [patent_app_country] => US [patent_app_date] => 2024-04-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8013 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -6 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18624703 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/624703
Intelligent attestation of traffic using a routing engine Apr 1, 2024 Issued
Array ( [id] => 19734698 [patent_doc_number] => 12212710 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-01-28 [patent_title] => Systems and methods for blockchain wireless services in a controlled environment [patent_app_type] => utility [patent_app_number] => 18/607496 [patent_app_country] => US [patent_app_date] => 2024-03-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 3681 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18607496 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/607496
Systems and methods for blockchain wireless services in a controlled environment Mar 16, 2024 Issued
Array ( [id] => 19222815 [patent_doc_number] => 20240187519 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-06-06 [patent_title] => METHODS AND APPARATUS FOR CALL TRAFFIC ANOMALY MITIGATION [patent_app_type] => utility [patent_app_number] => 18/443408 [patent_app_country] => US [patent_app_date] => 2024-02-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5815 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18443408 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/443408
Methods and apparatus for call traffic anomaly mitigation Feb 15, 2024 Issued
Array ( [id] => 19742241 [patent_doc_number] => 12219095 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-02-04 [patent_title] => System and method for providing personalized customer experience in interactive communications [patent_app_type] => utility [patent_app_number] => 18/436516 [patent_app_country] => US [patent_app_date] => 2024-02-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 13749 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 129 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18436516 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/436516
System and method for providing personalized customer experience in interactive communications Feb 7, 2024 Issued
Array ( [id] => 19177644 [patent_doc_number] => 20240163618 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-05-16 [patent_title] => EARDRUM ACOUSTIC PRESSURE ESTIMATION USING FEEDBACK CANCELLER [patent_app_type] => utility [patent_app_number] => 18/419744 [patent_app_country] => US [patent_app_date] => 2024-01-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6447 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 126 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18419744 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/419744
Eardrum acoustic pressure estimation using feedback canceller Jan 22, 2024 Issued
Array ( [id] => 19655571 [patent_doc_number] => 12177384 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-12-24 [patent_title] => Apparatuses and methods involving parking communications [patent_app_type] => utility [patent_app_number] => 18/409630 [patent_app_country] => US [patent_app_date] => 2024-01-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 20873 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18409630 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/409630
Apparatuses and methods involving parking communications Jan 9, 2024 Issued
Array ( [id] => 19147760 [patent_doc_number] => 20240146845 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-05-02 [patent_title] => UNIFIED COMMUNICATIONS CALL ROUTING AND DECISION BASED ON INTEGRATED ANALYTICS-DRIVEN DATABASE AND AGGREGATED DATA [patent_app_type] => utility [patent_app_number] => 18/403445 [patent_app_country] => US [patent_app_date] => 2024-01-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16795 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 185 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18403445 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/403445
Unified communications call routing and decision based on integrated analytics-driven database and aggregated data Jan 2, 2024 Issued
Array ( [id] => 19117658 [patent_doc_number] => 20240129408 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-04-18 [patent_title] => INTELLIGENT MATCHING OF A USER TO AN AGENT FOR A COMMUNICATION SESSION [patent_app_type] => utility [patent_app_number] => 18/391464 [patent_app_country] => US [patent_app_date] => 2023-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8328 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 148 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18391464 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/391464
Intelligent matching of a user to an agent for a communication session Dec 19, 2023 Issued
Array ( [id] => 19742243 [patent_doc_number] => 12219097 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-02-04 [patent_title] => Audio-based polling during a conference call discussion [patent_app_type] => utility [patent_app_number] => 18/522092 [patent_app_country] => US [patent_app_date] => 2023-11-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 9 [patent_no_of_words] => 16722 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18522092 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/522092
Audio-based polling during a conference call discussion Nov 27, 2023 Issued
Array ( [id] => 20012314 [patent_doc_number] => 20250150536 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-05-08 [patent_title] => Intelligent Routing Signaling System [patent_app_type] => utility [patent_app_number] => 18/387970 [patent_app_country] => US [patent_app_date] => 2023-11-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7175 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 224 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18387970 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/387970
Intelligent routing signaling system Nov 7, 2023 Issued
Array ( [id] => 19460913 [patent_doc_number] => 12101439 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-09-24 [patent_title] => System and method for identifying themes in interactive communications [patent_app_type] => utility [patent_app_number] => 18/382702 [patent_app_country] => US [patent_app_date] => 2023-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 10104 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18382702 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/382702
System and method for identifying themes in interactive communications Oct 22, 2023 Issued
Array ( [id] => 19415846 [patent_doc_number] => 12081702 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-09-03 [patent_title] => Selecting a target queue for an electronic communication [patent_app_type] => utility [patent_app_number] => 18/490184 [patent_app_country] => US [patent_app_date] => 2023-10-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 10167 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 135 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18490184 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/490184
Selecting a target queue for an electronic communication Oct 18, 2023 Issued
Array ( [id] => 19415845 [patent_doc_number] => 12081701 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-09-03 [patent_title] => AI-based compliance and preference system [patent_app_type] => utility [patent_app_number] => 18/475043 [patent_app_country] => US [patent_app_date] => 2023-09-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 8 [patent_no_of_words] => 19965 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18475043 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/475043
AI-based compliance and preference system Sep 25, 2023 Issued
Array ( [id] => 18992271 [patent_doc_number] => 20240064240 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-02-22 [patent_title] => TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM [patent_app_type] => utility [patent_app_number] => 18/240723 [patent_app_country] => US [patent_app_date] => 2023-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4854 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18240723 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/240723
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM Aug 30, 2023 Abandoned
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