Search

Michael Collins

Examiner (ID: 2012, Phone: (571)272-8970 , Office: P/3651 )

Most Active Art Unit
3651
Art Unit(s)
3651, 3655
Total Applications
1481
Issued Applications
995
Pending Applications
122
Abandoned Applications
406

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 14890951 [patent_doc_number] => 10425535 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-09-24 [patent_title] => Methods for simultaneous interaction on a web page by a customer and customer service representative [patent_app_type] => utility [patent_app_number] => 16/169615 [patent_app_country] => US [patent_app_date] => 2018-10-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 7578 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16169615 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/169615
Methods for simultaneous interaction on a web page by a customer and customer service representative Oct 23, 2018 Issued
Array ( [id] => 14165661 [patent_doc_number] => 20190109933 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-04-11 [patent_title] => SYSTEM AND METHOD FOR PROVISION OF A SECOND LINE SERVICE TO A TELECOMMUNICATIONS DEVICE [patent_app_type] => utility [patent_app_number] => 16/168824 [patent_app_country] => US [patent_app_date] => 2018-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7908 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 184 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16168824 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/168824
System and method for provision of a second line service to a telecommunications device Oct 22, 2018 Issued
Array ( [id] => 14370107 [patent_doc_number] => 10306382 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-05-28 [patent_title] => RF antenna and hearing device with RF antenna [patent_app_type] => utility [patent_app_number] => 16/164051 [patent_app_country] => US [patent_app_date] => 2018-10-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 7523 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 187 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16164051 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/164051
RF antenna and hearing device with RF antenna Oct 17, 2018 Issued
Array ( [id] => 13938473 [patent_doc_number] => 20190052752 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-14 [patent_title] => Identifying and Filtering Incoming Telephone Calls to Enhance Privacy [patent_app_type] => utility [patent_app_number] => 16/164761 [patent_app_country] => US [patent_app_date] => 2018-10-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8484 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -7 [patent_words_short_claim] => 119 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16164761 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/164761
Identifying and filtering incoming telephone calls to enhance privacy Oct 17, 2018 Issued
Array ( [id] => 16150689 [patent_doc_number] => 10708435 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-07-07 [patent_title] => Method and system for scheduling and initiating a telephone conference call or other event [patent_app_type] => utility [patent_app_number] => 16/144400 [patent_app_country] => US [patent_app_date] => 2018-09-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5693 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 319 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16144400 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/144400
Method and system for scheduling and initiating a telephone conference call or other event Sep 26, 2018 Issued
Array ( [id] => 18017450 [patent_doc_number] => 11509770 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-11-22 [patent_title] => Live agent recommendation for a human-robot symbiosis conversation system [patent_app_type] => utility [patent_app_number] => 16/141223 [patent_app_country] => US [patent_app_date] => 2018-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 9259 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 167 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16141223 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/141223
Live agent recommendation for a human-robot symbiosis conversation system Sep 24, 2018 Issued
Array ( [id] => 15675261 [patent_doc_number] => 10601878 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-03-24 [patent_title] => Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal [patent_app_type] => utility [patent_app_number] => 16/134891 [patent_app_country] => US [patent_app_date] => 2018-09-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 8 [patent_no_of_words] => 9504 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 103 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16134891 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/134891
Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal Sep 17, 2018 Issued
Array ( [id] => 15613339 [patent_doc_number] => 10587755 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-03-10 [patent_title] => Agent application and integrated call processing platform [patent_app_type] => utility [patent_app_number] => 16/125853 [patent_app_country] => US [patent_app_date] => 2018-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 8607 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 95 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16125853 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/125853
Agent application and integrated call processing platform Sep 9, 2018 Issued
Array ( [id] => 14830391 [patent_doc_number] => 10412222 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-09-10 [patent_title] => Customer service call processing and support agent access application [patent_app_type] => utility [patent_app_number] => 16/120516 [patent_app_country] => US [patent_app_date] => 2018-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7665 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 124 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16120516 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/120516
Customer service call processing and support agent access application Sep 3, 2018 Issued
Array ( [id] => 16256451 [patent_doc_number] => 20200265826 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-08-20 [patent_title] => NOISE CANCELLATION SYSTEM, NOISE CANCELLATION HEADPHONE AND NOISE CANCELLATION METHOD [patent_app_type] => utility [patent_app_number] => 16/642652 [patent_app_country] => US [patent_app_date] => 2018-08-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5054 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16642652 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/642652
Noise cancellation system, noise cancellation headphone and noise cancellation method Aug 26, 2018 Issued
Array ( [id] => 14035237 [patent_doc_number] => 10229370 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-03-12 [patent_title] => System and method for managing routing of customer calls to agents [patent_app_type] => utility [patent_app_number] => 16/110872 [patent_app_country] => US [patent_app_date] => 2018-08-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10420 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 274 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16110872 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/110872
System and method for managing routing of customer calls to agents Aug 22, 2018 Issued
Array ( [id] => 14153925 [patent_doc_number] => 10257357 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-04-09 [patent_title] => System and method for managing routing of customer calls to agents [patent_app_type] => utility [patent_app_number] => 16/110940 [patent_app_country] => US [patent_app_date] => 2018-08-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 11 [patent_no_of_words] => 15255 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 493 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16110940 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/110940
System and method for managing routing of customer calls to agents Aug 22, 2018 Issued
Array ( [id] => 14062665 [patent_doc_number] => 10235628 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-03-19 [patent_title] => System and method for managing routing of customer calls to agents [patent_app_type] => utility [patent_app_number] => 16/111011 [patent_app_country] => US [patent_app_date] => 2018-08-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 13753 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 381 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16111011 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/111011
System and method for managing routing of customer calls to agents Aug 22, 2018 Issued
Array ( [id] => 14303271 [patent_doc_number] => 10291778 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-05-14 [patent_title] => Intermediary device for data message network routing [patent_app_type] => utility [patent_app_number] => 16/106491 [patent_app_country] => US [patent_app_date] => 2018-08-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 13789 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 196 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16106491 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/106491
Intermediary device for data message network routing Aug 20, 2018 Issued
Array ( [id] => 13955213 [patent_doc_number] => 20190053950 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-21 [patent_title] => Use of Hearing Protection to Discriminate Between Different and Identify Individual Noise Sources to Control and Reduce Risk of Noise Induced Hearing Loss [patent_app_type] => utility [patent_app_number] => 15/998880 [patent_app_country] => US [patent_app_date] => 2018-08-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4509 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 61 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15998880 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/998880
Use of hearing protection to discriminate between different and identify individual noise sources to control and reduce risk of noise induced hearing loss Aug 15, 2018 Issued
Array ( [id] => 16537804 [patent_doc_number] => 10880428 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-12-29 [patent_title] => Selective communication event extraction [patent_app_type] => utility [patent_app_number] => 16/102124 [patent_app_country] => US [patent_app_date] => 2018-08-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7970 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 71 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16102124 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/102124
Selective communication event extraction Aug 12, 2018 Issued
Array ( [id] => 14400437 [patent_doc_number] => 10313518 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-06-04 [patent_title] => Voice messaging and calling system for inmates [patent_app_type] => utility [patent_app_number] => 16/054525 [patent_app_country] => US [patent_app_date] => 2018-08-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 13747 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 169 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16054525 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/054525
Voice messaging and calling system for inmates Aug 2, 2018 Issued
Array ( [id] => 16470767 [patent_doc_number] => 20200372304 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-11-26 [patent_title] => QUANTIFYING BIAS IN MACHINE LEARNING MODELS [patent_app_type] => utility [patent_app_number] => 16/051115 [patent_app_country] => US [patent_app_date] => 2018-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17335 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 153 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16051115 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/051115
QUANTIFYING BIAS IN MACHINE LEARNING MODELS Jul 30, 2018 Abandoned
Array ( [id] => 14369485 [patent_doc_number] => 10306065 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-05-28 [patent_title] => Method and system for a scalable computer-telephony integration system [patent_app_type] => utility [patent_app_number] => 16/033903 [patent_app_country] => US [patent_app_date] => 2018-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 23078 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 147 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16033903 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/033903
Method and system for a scalable computer-telephony integration system Jul 11, 2018 Issued
Array ( [id] => 13511833 [patent_doc_number] => 20180307459 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-10-25 [patent_title] => SYSTEMS, METHODS AND COMPUTER PROGRAM PRODUCTS FOR PERFORMING CALL SWAP [patent_app_type] => utility [patent_app_number] => 16/016795 [patent_app_country] => US [patent_app_date] => 2018-06-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6407 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16016795 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/016795
Systems, methods and computer program products for performing call swap Jun 24, 2018 Issued
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