Search

Michael Collins

Examiner (ID: 2012, Phone: (571)272-8970 , Office: P/3651 )

Most Active Art Unit
3651
Art Unit(s)
3651, 3655
Total Applications
1481
Issued Applications
995
Pending Applications
122
Abandoned Applications
406

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18501774 [patent_doc_number] => 20230224625 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-07-13 [patent_title] => SETTING SYSTEM OF WIRELESS HEADPHONE AND SETTING METHOD OF WIRELESS HEADPHONE [patent_app_type] => utility [patent_app_number] => 17/970988 [patent_app_country] => US [patent_app_date] => 2022-10-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18670 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -5 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17970988 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/970988
Setting system of wireless headphone and setting method of wireless headphone Oct 20, 2022 Issued
Array ( [id] => 19628323 [patent_doc_number] => 12167193 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-12-10 [patent_title] => Dual band wireless communications for multiple concurrent audio streams [patent_app_type] => utility [patent_app_number] => 17/966229 [patent_app_country] => US [patent_app_date] => 2022-10-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 8011 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17966229 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/966229
Dual band wireless communications for multiple concurrent audio streams Oct 13, 2022 Issued
Array ( [id] => 18593059 [patent_doc_number] => 11741966 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-08-29 [patent_title] => Automated calling system [patent_app_type] => utility [patent_app_number] => 17/964141 [patent_app_country] => US [patent_app_date] => 2022-10-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 12063 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 155 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17964141 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/964141
Automated calling system Oct 11, 2022 Issued
Array ( [id] => 19085860 [patent_doc_number] => 20240112661 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-04-04 [patent_title] => Environmentally Adaptive Masking Sound [patent_app_type] => utility [patent_app_number] => 17/959462 [patent_app_country] => US [patent_app_date] => 2022-10-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7537 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -21 [patent_words_short_claim] => 50 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17959462 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/959462
Environmentally adaptive masking sound Oct 3, 2022 Issued
Array ( [id] => 18564056 [patent_doc_number] => 11729317 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-08-15 [patent_title] => Systems and methods for electronic request routing and distribution [patent_app_type] => utility [patent_app_number] => 17/937663 [patent_app_country] => US [patent_app_date] => 2022-10-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 10708 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17937663 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/937663
Systems and methods for electronic request routing and distribution Oct 2, 2022 Issued
Array ( [id] => 19960606 [patent_doc_number] => 12330078 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-06-17 [patent_title] => Multi-channel model train sound optimization system and method [patent_app_type] => utility [patent_app_number] => 17/955944 [patent_app_country] => US [patent_app_date] => 2022-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 0 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 102 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17955944 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/955944
Multi-channel model train sound optimization system and method Sep 28, 2022 Issued
Array ( [id] => 19342349 [patent_doc_number] => 12052554 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-07-30 [patent_title] => Audio synchronization using bluetooth low energy [patent_app_type] => utility [patent_app_number] => 17/948756 [patent_app_country] => US [patent_app_date] => 2022-09-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 14 [patent_no_of_words] => 15530 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 104 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17948756 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/948756
Audio synchronization using bluetooth low energy Sep 19, 2022 Issued
Array ( [id] => 18299688 [patent_doc_number] => 20230109374 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-06 [patent_title] => CROSSTALK OFF EAR DETECTION FOR CIRCUMAURAL HEADSET [patent_app_type] => utility [patent_app_number] => 17/948563 [patent_app_country] => US [patent_app_date] => 2022-09-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5949 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -20 [patent_words_short_claim] => 79 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17948563 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/948563
Crosstalk off ear detection for circumaural headset Sep 19, 2022 Issued
Array ( [id] => 18142664 [patent_doc_number] => 20230016508 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-01-19 [patent_title] => INTELLIGENT ATTESTATION OF TRAFFIC USING A ROUTING ENGINE [patent_app_type] => utility [patent_app_number] => 17/946467 [patent_app_country] => US [patent_app_date] => 2022-09-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8013 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 67 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17946467 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/946467
Intelligent attestation of traffic using a routing engine Sep 15, 2022 Issued
Array ( [id] => 19024220 [patent_doc_number] => 20240080391 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-03-07 [patent_title] => METHOD FOR MANAGING CALL QUEUES FOR RECURRING CUSTOMER QUESTIONS [patent_app_type] => utility [patent_app_number] => 17/901036 [patent_app_country] => US [patent_app_date] => 2022-09-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9008 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17901036 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/901036
Method for managing call queues for recurring customer questions Aug 31, 2022 Issued
Array ( [id] => 18840978 [patent_doc_number] => 11849069 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-12-19 [patent_title] => System and method for identifying themes in interactive communications [patent_app_type] => utility [patent_app_number] => 17/900595 [patent_app_country] => US [patent_app_date] => 2022-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 10064 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17900595 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/900595
System and method for identifying themes in interactive communications Aug 30, 2022 Issued
Array ( [id] => 19064124 [patent_doc_number] => 11943392 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-03-26 [patent_title] => System and method for providing personalized customer experience in interactive communications [patent_app_type] => utility [patent_app_number] => 17/900581 [patent_app_country] => US [patent_app_date] => 2022-08-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 13709 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 186 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17900581 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/900581
System and method for providing personalized customer experience in interactive communications Aug 30, 2022 Issued
Array ( [id] => 18082352 [patent_doc_number] => 20220407964 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-12-22 [patent_title] => MANAGING QUEUED VOICE CALLS [patent_app_type] => utility [patent_app_number] => 17/895410 [patent_app_country] => US [patent_app_date] => 2022-08-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3737 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 137 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17895410 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/895410
Managing queued voice calls Aug 24, 2022 Issued
Array ( [id] => 18992269 [patent_doc_number] => 20240064238 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-02-22 [patent_title] => LIVE ASSIST SYSTEMS AND METHODS WITH REAL TIME SCORING OF AGENT PERFORMANCE [patent_app_type] => utility [patent_app_number] => 17/893988 [patent_app_country] => US [patent_app_date] => 2022-08-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6444 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 139 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17893988 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/893988
Live assist systems and methods with real time scoring of agent performance Aug 22, 2022 Issued
Array ( [id] => 19184702 [patent_doc_number] => 11991313 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-05-21 [patent_title] => Limiting query distribution within an agent group based on skip criteria [patent_app_type] => utility [patent_app_number] => 17/892695 [patent_app_country] => US [patent_app_date] => 2022-08-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 12774 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 108 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17892695 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/892695
Limiting query distribution within an agent group based on skip criteria Aug 21, 2022 Issued
Array ( [id] => 18082350 [patent_doc_number] => 20220407962 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-12-22 [patent_title] => UNIFIED COMMUNICATIONS CALL ROUTING AND DECISION BASED ON INTEGRATED ANALYTICS-DRIVEN DATABASE AND AGGREGATED DATA [patent_app_type] => utility [patent_app_number] => 17/890749 [patent_app_country] => US [patent_app_date] => 2022-08-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16791 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -20 [patent_words_short_claim] => 222 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17890749 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/890749
Unified communications call routing and decision based on integrated analytics-driven database and aggregated data Aug 17, 2022 Issued
Array ( [id] => 18269794 [patent_doc_number] => 20230091036 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-23 [patent_title] => SYSTEM AND METHOD FOR IMPROVEMENTS TO PRE-PROCESSING OF DATA FOR FORECASTING [patent_app_type] => utility [patent_app_number] => 17/880452 [patent_app_country] => US [patent_app_date] => 2022-08-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11233 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17880452 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/880452
System and method for improvements to pre-processing of data for forecasting Aug 2, 2022 Issued
Array ( [id] => 18465352 [patent_doc_number] => 11689658 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-06-27 [patent_title] => Systems and methods for blockchain wireless services in a controlled environment [patent_app_type] => utility [patent_app_number] => 17/873030 [patent_app_country] => US [patent_app_date] => 2022-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 3653 [patent_no_of_claims] => 33 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 36 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17873030 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/873030
Systems and methods for blockchain wireless services in a controlled environment Jul 24, 2022 Issued
Array ( [id] => 18238549 [patent_doc_number] => 20230070860 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-09 [patent_title] => CONTEXT-AWARE REDIRECTION FROM TELEPHONY ENVIRONMENT TO MESSAGING ENVIRONMENT [patent_app_type] => utility [patent_app_number] => 17/869853 [patent_app_country] => US [patent_app_date] => 2022-07-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11850 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -27 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17869853 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/869853
Context-aware redirection from telephony environment to messaging environment Jul 20, 2022 Issued
Array ( [id] => 18358706 [patent_doc_number] => 11647118 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-05-09 [patent_title] => System and method for prioritizing tenants for a service for a request router in a cloud-based software as a service (SaaS) platform contact-center [patent_app_type] => utility [patent_app_number] => 17/862431 [patent_app_country] => US [patent_app_date] => 2022-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 20 [patent_no_of_words] => 10095 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 267 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17862431 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/862431
System and method for prioritizing tenants for a service for a request router in a cloud-based software as a service (SaaS) platform contact-center Jul 11, 2022 Issued
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