
Michael S. Lee
Examiner (ID: 9537, Phone: (571)270-5735 , Office: P/3677 )
| Most Active Art Unit | 3677 |
| Art Unit(s) | 3401, 3677, 4127 |
| Total Applications | 1463 |
| Issued Applications | 1006 |
| Pending Applications | 109 |
| Abandoned Applications | 367 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
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[id] => 9650916
[patent_doc_number] => 08804944
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[patent_issue_date] => 2014-08-12
[patent_title] => 'Systems and methods for queuing incoming call within interactive voice response(IVR) system'
[patent_app_type] => utility
[patent_app_number] => 12/259413
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12259413
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/259413 | Systems and methods for queuing incoming call within interactive voice response(IVR) system | Oct 27, 2008 | Issued |
Array
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[patent_doc_number] => 20090285384
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[patent_kind] => A1
[patent_issue_date] => 2009-11-19
[patent_title] => 'METHOD AND SYSTEM FOR PERSONALISING RESPONSES TO CUSTOMER COMMUNICATIONS'
[patent_app_type] => utility
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[patent_app_date] => 2008-05-16
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/122404 | Method and system for personalising responses to customer communications | May 15, 2008 | Issued |
Array
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[patent_title] => 'METHOD, APPARATUS AND SYSTEM FOR CALL LEG SELECTION'
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Array
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[patent_issue_date] => 2008-10-16
[patent_title] => 'Systems and Methods for Facilitating Teleconferencing without Pre-Reservation of Conference Resources'
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Array
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Array
(
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Array
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[id] => 5584504
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[patent_title] => 'SYSTEMS AND METHODS FOR PROVIDING KEYWORD CALLING'
[patent_app_type] => utility
[patent_app_number] => 12/052662
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Array
(
[id] => 5403039
[patent_doc_number] => 20090238353
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-09-24
[patent_title] => 'METHOD AND SYSTEM OF CALL COMPLETION BASED ON CALLER SELECTED CALL TREATMENT'
[patent_app_type] => utility
[patent_app_number] => 12/052467
[patent_app_country] => US
[patent_app_date] => 2008-03-20
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[patent_drawing_sheets_cnt] => 4
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/052467 | Method and system of call completion based on caller selected call treatment | Mar 19, 2008 | Issued |
Array
(
[id] => 4726079
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[patent_issue_date] => 2008-08-28
[patent_title] => 'SYSTEM AND METHOD FOR MANAGING HOLD TIMES DURING AUTOMATED CALL PROCESSING'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/039558 | System and method for managing hold times during automated call processing | Feb 27, 2008 | Issued |
Array
(
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[patent_kind] => B2
[patent_issue_date] => 2016-03-29
[patent_title] => 'Using personalized tones to indicate when a participant arrives and/or leaves a conference call'
[patent_app_type] => utility
[patent_app_number] => 12/039222
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Array
(
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[patent_title] => 'METHOD, APPARATUS AND SYSTEM FOR INITIATING CALENDAR EVENTS'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/036562 | Method, apparatus and system for initiating conference call using calendar events | Feb 24, 2008 | Issued |
Array
(
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Array
(
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Array
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Array
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Array
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Array
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Array
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Array
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/004608 | System and method for selecting ringback tone in real time | Dec 20, 2007 | Abandoned |