Search

Nafiz E. Hoque

Examiner (ID: 3616, Phone: (571)270-1811 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2693, 2614, 2652
Total Applications
713
Issued Applications
512
Pending Applications
62
Abandoned Applications
151

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 15351049 [patent_doc_number] => 20200013416 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-01-09 [patent_title] => TIME-DOMAIN INTER-CHANNEL PREDICTION [patent_app_type] => utility [patent_app_number] => 16/576401 [patent_app_country] => US [patent_app_date] => 2019-09-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15542 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16576401 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/576401
Time-domain inter-channel prediction Sep 18, 2019 Issued
Array ( [id] => 15330931 [patent_doc_number] => 20200005795 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-01-02 [patent_title] => DEVICE AND METHOD FOR PROVIDING VOICE RECOGNITION SERVICE BASED ON ARTIFICIAL INTELLIGENCE [patent_app_type] => utility [patent_app_number] => 16/566587 [patent_app_country] => US [patent_app_date] => 2019-09-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10863 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -10 [patent_words_short_claim] => 99 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16566587 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/566587
Device and method for providing voice recognition service based on artificial intelligence Sep 9, 2019 Issued
Array ( [id] => 15334713 [patent_doc_number] => 20200007686 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-01-02 [patent_title] => COGNITIVE ROUTING OF CALLS BASED ON DERIVED EMPLOYEE ACTIVITY [patent_app_type] => utility [patent_app_number] => 16/563943 [patent_app_country] => US [patent_app_date] => 2019-09-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5952 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16563943 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/563943
COGNITIVE ROUTING OF CALLS BASED ON DERIVED EMPLOYEE ACTIVITY Sep 8, 2019 Abandoned
Array ( [id] => 15302393 [patent_doc_number] => 20190394332 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-12-26 [patent_title] => CALL VOLUME REDUCTION BASED UPON A PROPENSITY TO CALL IN CONNECTION WITH A REASON CODE [patent_app_type] => utility [patent_app_number] => 16/564943 [patent_app_country] => US [patent_app_date] => 2019-09-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13155 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 147 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16564943 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/564943
Call volume reduction based upon a propensity to call in connection with a reason code Sep 8, 2019 Issued
Array ( [id] => 15273795 [patent_doc_number] => 20190385632 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-12-19 [patent_title] => METHOD AND APPARATUS FOR SPEECH BEHAVIOR VISUALIZATION AND GAMIFICATION [patent_app_type] => utility [patent_app_number] => 16/552164 [patent_app_country] => US [patent_app_date] => 2019-08-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5665 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -24 [patent_words_short_claim] => 109 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16552164 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/552164
METHOD AND APPARATUS FOR SPEECH BEHAVIOR VISUALIZATION AND GAMIFICATION Aug 26, 2019 Abandoned
Array ( [id] => 15262107 [patent_doc_number] => 20190379787 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-12-12 [patent_title] => TELEPHONE NUMBER SELECTION [patent_app_type] => utility [patent_app_number] => 16/549288 [patent_app_country] => US [patent_app_date] => 2019-08-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9495 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16549288 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/549288
Telephone number selection Aug 22, 2019 Issued
Array ( [id] => 15215303 [patent_doc_number] => 20190370338 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-12-05 [patent_title] => SUMMARY GENERATION METHOD, APPARATUS, COMPUTER DEVICE, AND STORAGE MEDIUM [patent_app_type] => utility [patent_app_number] => 16/545904 [patent_app_country] => US [patent_app_date] => 2019-08-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6280 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 60 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16545904 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/545904
Summary generation method, apparatus, computer device, and storage medium Aug 19, 2019 Issued
Array ( [id] => 18138151 [patent_doc_number] => 11563851 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-01-24 [patent_title] => System and method for automatic measurement of interactivity score for customer-agent interaction [patent_app_type] => utility [patent_app_number] => 16/537354 [patent_app_country] => US [patent_app_date] => 2019-08-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 6120 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 251 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16537354 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/537354
System and method for automatic measurement of interactivity score for customer-agent interaction Aug 8, 2019 Issued
Array ( [id] => 19927758 [patent_doc_number] => 12302065 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-13 [patent_title] => Systems and methods for frequency-specific localization and speech comprehension enhancement [patent_app_type] => utility [patent_app_number] => 17/438298 [patent_app_country] => US [patent_app_date] => 2019-07-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 15 [patent_no_of_words] => 10368 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 228 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17438298 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/438298
Systems and methods for frequency-specific localization and speech comprehension enhancement Jul 28, 2019 Issued
Array ( [id] => 19563778 [patent_doc_number] => 12138529 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-11-12 [patent_title] => Controller apparatus and control method thereof [patent_app_type] => utility [patent_app_number] => 17/258768 [patent_app_country] => US [patent_app_date] => 2019-07-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 3 [patent_no_of_words] => 4626 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 180 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17258768 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/258768
Controller apparatus and control method thereof Jul 1, 2019 Issued
Array ( [id] => 15671095 [patent_doc_number] => 10599780 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-03-24 [patent_title] => Machine learning to integrate knowledge and natural language processing [patent_app_type] => utility [patent_app_number] => 16/448159 [patent_app_country] => US [patent_app_date] => 2019-06-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 11091 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16448159 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/448159
Machine learning to integrate knowledge and natural language processing Jun 20, 2019 Issued
Array ( [id] => 16496963 [patent_doc_number] => 10863026 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-12-08 [patent_title] => Techniques for workforce management in a contact center system [patent_app_type] => utility [patent_app_number] => 16/445014 [patent_app_country] => US [patent_app_date] => 2019-06-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 5579 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 192 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16445014 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/445014
Techniques for workforce management in a contact center system Jun 17, 2019 Issued
Array ( [id] => 15747771 [patent_doc_number] => 20200112775 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-04-09 [patent_title] => Origination and Destination Based Routing [patent_app_type] => utility [patent_app_number] => 16/442777 [patent_app_country] => US [patent_app_date] => 2019-06-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8434 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 89 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16442777 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/442777
Origination and destination based routing Jun 16, 2019 Issued
Array ( [id] => 16489031 [patent_doc_number] => 20200382646 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-12-03 [patent_title] => ENHANCED CONTROLS FOR A COMPUTER BASED ON STATES COMMUNICATED WITH A PERIPHERAL DEVICE [patent_app_type] => utility [patent_app_number] => 16/428942 [patent_app_country] => US [patent_app_date] => 2019-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14510 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 107 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16428942 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/428942
ENHANCED CONTROLS FOR A COMPUTER BASED ON STATES COMMUNICATED WITH A PERIPHERAL DEVICE May 30, 2019 Abandoned
Array ( [id] => 16487349 [patent_doc_number] => 20200380958 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-12-03 [patent_title] => AIRCRAFT SYSTEMS AND METHODS FOR RETROSPECTIVE AUDIO ANALYSIS [patent_app_type] => utility [patent_app_number] => 16/425799 [patent_app_country] => US [patent_app_date] => 2019-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7710 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16425799 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/425799
Aircraft systems and methods for retrospective audio analysis May 28, 2019 Issued
Array ( [id] => 16767774 [patent_doc_number] => 10979569 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-04-13 [patent_title] => Call mapping systems and methods using bayesian mean regression (BMR) [patent_app_type] => utility [patent_app_number] => 16/424348 [patent_app_country] => US [patent_app_date] => 2019-05-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 15 [patent_no_of_words] => 14158 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 124 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16424348 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/424348
Call mapping systems and methods using bayesian mean regression (BMR) May 27, 2019 Issued
Array ( [id] => 15794209 [patent_doc_number] => 10630841 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-04-21 [patent_title] => Agent application and integrated call processing platform [patent_app_type] => utility [patent_app_number] => 16/417777 [patent_app_country] => US [patent_app_date] => 2019-05-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 8707 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16417777 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/417777
Agent application and integrated call processing platform May 20, 2019 Issued
Array ( [id] => 15987331 [patent_doc_number] => 10674010 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-06-02 [patent_title] => Customer self-help control system for contact centers [patent_app_type] => utility [patent_app_number] => 16/418692 [patent_app_country] => US [patent_app_date] => 2019-05-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 11447 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 132 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16418692 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/418692
Customer self-help control system for contact centers May 20, 2019 Issued
Array ( [id] => 16454877 [patent_doc_number] => 20200364303 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-11-19 [patent_title] => GRAMMAR TRANSFER USING ONE OR MORE NEURAL NETWORKS [patent_app_type] => utility [patent_app_number] => 16/413293 [patent_app_country] => US [patent_app_date] => 2019-05-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 41884 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -28 [patent_words_short_claim] => 41 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16413293 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/413293
Grammar transfer using one or more neural networks May 14, 2019 Issued
Array ( [id] => 15151737 [patent_doc_number] => 20190354346 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-11-21 [patent_title] => APPARATUS AND METHOD FOR SELECTION OF AN AUDIO OUTPUT [patent_app_type] => utility [patent_app_number] => 16/413518 [patent_app_country] => US [patent_app_date] => 2019-05-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4237 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 94 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16413518 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/413518
APPARATUS AND METHOD FOR SELECTION OF AN AUDIO OUTPUT May 14, 2019 Abandoned
Menu