Search

Nafiz E. Hoque

Examiner (ID: 5584)

Most Active Art Unit
2652
Art Unit(s)
2693, 2614, 2652
Total Applications
706
Issued Applications
507
Pending Applications
61
Abandoned Applications
151

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 15063939 [patent_doc_number] => 10462295 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-10-29 [patent_title] => Communication attempts management system for managing a predictive dialer in a contact center [patent_app_type] => utility [patent_app_number] => 15/829306 [patent_app_country] => US [patent_app_date] => 2017-12-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 22 [patent_figures_cnt] => 26 [patent_no_of_words] => 42971 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 262 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15829306 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/829306
Communication attempts management system for managing a predictive dialer in a contact center Nov 30, 2017 Issued
Array ( [id] => 14335443 [patent_doc_number] => 10298755 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-05-21 [patent_title] => Dialing list manager for outbound calls [patent_app_type] => utility [patent_app_number] => 15/813819 [patent_app_country] => US [patent_app_date] => 2017-11-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 4251 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 312 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15813819 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/813819
Dialing list manager for outbound calls Nov 14, 2017 Issued
Array ( [id] => 15794211 [patent_doc_number] => 10630842 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-04-21 [patent_title] => Database allocation and analytics for service call centers [patent_app_type] => utility [patent_app_number] => 15/801094 [patent_app_country] => US [patent_app_date] => 2017-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7541 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 318 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15801094 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/801094
Database allocation and analytics for service call centers Oct 31, 2017 Issued
Array ( [id] => 14240553 [patent_doc_number] => 20190132449 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-05-02 [patent_title] => METHOD AND SYSTEM FOR DYNAMICALLY CHANGING A SERVICE LEVEL AGREEMENT [patent_app_type] => utility [patent_app_number] => 15/795069 [patent_app_country] => US [patent_app_date] => 2017-10-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3432 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 101 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15795069 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/795069
Method and system for dynamically changing a service level agreement Oct 25, 2017 Issued
Array ( [id] => 12182700 [patent_doc_number] => 20180041636 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-02-08 [patent_title] => 'CALL TRANSFER USING SESSION INITIATION PROTOCOL (SIP)' [patent_app_type] => utility [patent_app_number] => 15/785049 [patent_app_country] => US [patent_app_date] => 2017-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 12710 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15785049 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/785049
Call transfer using session initiation protocol (SIP) Oct 15, 2017 Issued
Array ( [id] => 13190397 [patent_doc_number] => 10110742 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-10-23 [patent_title] => Systems and methods for syncing data related to voice calls via a dynamically assigned virtual phone number [patent_app_type] => utility [patent_app_number] => 15/717383 [patent_app_country] => US [patent_app_date] => 2017-09-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 18792 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 279 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15717383 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/717383
Systems and methods for syncing data related to voice calls via a dynamically assigned virtual phone number Sep 26, 2017 Issued
Array ( [id] => 16242722 [patent_doc_number] => 20200259956 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-08-13 [patent_title] => Crime Reporting in a Controlled-Environment Facility [patent_app_type] => utility [patent_app_number] => 15/715405 [patent_app_country] => US [patent_app_date] => 2017-09-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3088 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 69 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15715405 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/715405
Crime Reporting in a Controlled-Environment Facility Sep 25, 2017 Abandoned
Array ( [id] => 15892597 [patent_doc_number] => 10652667 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-05-12 [patent_title] => Controlling a link for different load conditions [patent_app_type] => utility [patent_app_number] => 15/698952 [patent_app_country] => US [patent_app_date] => 2017-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 8 [patent_no_of_words] => 8932 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 125 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15698952 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/698952
Controlling a link for different load conditions Sep 7, 2017 Issued
Array ( [id] => 12130305 [patent_doc_number] => 20180013891 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-11 [patent_title] => 'System and Method for Automated Call Distribution' [patent_app_type] => utility [patent_app_number] => 15/687811 [patent_app_country] => US [patent_app_date] => 2017-08-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 16805 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15687811 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/687811
System and method for automated call distribution Aug 27, 2017 Issued
Array ( [id] => 12155852 [patent_doc_number] => 20180027117 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'Systems and Methods for Handling and Routing Incoming Communication Requests' [patent_app_type] => utility [patent_app_number] => 15/679254 [patent_app_country] => US [patent_app_date] => 2017-08-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 7836 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15679254 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/679254
Systems and Methods for Handling and Routing Incoming Communication Requests Aug 16, 2017 Abandoned
Array ( [id] => 12537804 [patent_doc_number] => 10009469 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-06-26 [patent_title] => Customer service call processing and support agent access application [patent_app_type] => utility [patent_app_number] => 15/671561 [patent_app_country] => US [patent_app_date] => 2017-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7592 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15671561 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/671561
Customer service call processing and support agent access application Aug 7, 2017 Issued
Array ( [id] => 11912431 [patent_doc_number] => 09781264 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-10-03 [patent_title] => 'Best time to communicate with parties having multiple contacts' [patent_app_type] => utility [patent_app_number] => 15/646145 [patent_app_country] => US [patent_app_date] => 2017-07-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 14515 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 392 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15646145 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/646145
Best time to communicate with parties having multiple contacts Jul 10, 2017 Issued
Array ( [id] => 15236503 [patent_doc_number] => 10505992 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-12-10 [patent_title] => Bot profile discovery [patent_app_type] => utility [patent_app_number] => 15/644398 [patent_app_country] => US [patent_app_date] => 2017-07-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3489 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 78 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15644398 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/644398
Bot profile discovery Jul 6, 2017 Issued
Array ( [id] => 12154478 [patent_doc_number] => 20180025741 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'Systems and Methods for Audio Based Synchronization Using Energy Vectors' [patent_app_type] => utility [patent_app_number] => 15/640799 [patent_app_country] => US [patent_app_date] => 2017-07-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10629 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15640799 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/640799
Systems and methods for audio based synchronization using energy vectors Jul 2, 2017 Issued
Array ( [id] => 11975812 [patent_doc_number] => 20170279966 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-09-28 [patent_title] => 'APPARATUS, SYSTEM AND METHOD OF CALL NOTIFICATIONS TO ACTIVE COMMUNICATION DEVICES' [patent_app_type] => utility [patent_app_number] => 15/618791 [patent_app_country] => US [patent_app_date] => 2017-06-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 8672 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15618791 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/618791
Apparatus, system and method of call notifications to active communication devices Jun 8, 2017 Issued
Array ( [id] => 13655533 [patent_doc_number] => 09854097 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-12-26 [patent_title] => Configuring contact center components for real time speech analytics [patent_app_type] => utility [patent_app_number] => 15/617301 [patent_app_country] => US [patent_app_date] => 2017-06-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 9 [patent_no_of_words] => 6638 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 233 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15617301 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/617301
Configuring contact center components for real time speech analytics Jun 7, 2017 Issued
Array ( [id] => 11968420 [patent_doc_number] => 20170272574 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-09-21 [patent_title] => 'DYNAMIC RECOMMENDATION OF ROUTING RULES FOR CONTACT CENTER USE' [patent_app_type] => utility [patent_app_number] => 15/611753 [patent_app_country] => US [patent_app_date] => 2017-06-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7357 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15611753 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/611753
Dynamic recommendation of routing rules for contact center use May 31, 2017 Issued
Array ( [id] => 13923383 [patent_doc_number] => 10205827 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-02-12 [patent_title] => Controlling a secure audio bridge during a payment transaction [patent_app_type] => utility [patent_app_number] => 15/606382 [patent_app_country] => US [patent_app_date] => 2017-05-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 14 [patent_no_of_words] => 16485 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 310 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15606382 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/606382
Controlling a secure audio bridge during a payment transaction May 25, 2017 Issued
Array ( [id] => 12460647 [patent_doc_number] => 09986092 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-05-29 [patent_title] => Agent application and integrated call processing platform [patent_app_type] => utility [patent_app_number] => 15/605571 [patent_app_country] => US [patent_app_date] => 2017-05-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 8633 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605571 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/605571
Agent application and integrated call processing platform May 24, 2017 Issued
Array ( [id] => 14528429 [patent_doc_number] => 10341489 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-07-02 [patent_title] => Agent application and integrated call processing platform [patent_app_type] => utility [patent_app_number] => 15/605607 [patent_app_country] => US [patent_app_date] => 2017-05-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 17 [patent_figures_cnt] => 17 [patent_no_of_words] => 8631 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605607 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/605607
Agent application and integrated call processing platform May 24, 2017 Issued
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