
Nafiz E. Hoque
Examiner (ID: 517, Phone: (571)270-1811 , Office: P/2652 )
| Most Active Art Unit | 2652 |
| Art Unit(s) | 2693, 2614, 2652 |
| Total Applications | 701 |
| Issued Applications | 503 |
| Pending Applications | 61 |
| Abandoned Applications | 151 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 13190397
[patent_doc_number] => 10110742
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2018-10-23
[patent_title] => Systems and methods for syncing data related to voice calls via a dynamically assigned virtual phone number
[patent_app_type] => utility
[patent_app_number] => 15/717383
[patent_app_country] => US
[patent_app_date] => 2017-09-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 18792
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 279
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15717383
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/717383 | Systems and methods for syncing data related to voice calls via a dynamically assigned virtual phone number | Sep 26, 2017 | Issued |
Array
(
[id] => 16242722
[patent_doc_number] => 20200259956
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-08-13
[patent_title] => Crime Reporting in a Controlled-Environment Facility
[patent_app_type] => utility
[patent_app_number] => 15/715405
[patent_app_country] => US
[patent_app_date] => 2017-09-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 3088
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 69
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15715405
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/715405 | Crime Reporting in a Controlled-Environment Facility | Sep 25, 2017 | Abandoned |
Array
(
[id] => 15892597
[patent_doc_number] => 10652667
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-05-12
[patent_title] => Controlling a link for different load conditions
[patent_app_type] => utility
[patent_app_number] => 15/698952
[patent_app_country] => US
[patent_app_date] => 2017-09-08
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 8
[patent_no_of_words] => 8932
[patent_no_of_claims] => 21
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 125
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15698952
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/698952 | Controlling a link for different load conditions | Sep 7, 2017 | Issued |
Array
(
[id] => 12130305
[patent_doc_number] => 20180013891
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-01-11
[patent_title] => 'System and Method for Automated Call Distribution'
[patent_app_type] => utility
[patent_app_number] => 15/687811
[patent_app_country] => US
[patent_app_date] => 2017-08-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 26
[patent_figures_cnt] => 26
[patent_no_of_words] => 16805
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15687811
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/687811 | System and method for automated call distribution | Aug 27, 2017 | Issued |
Array
(
[id] => 12155852
[patent_doc_number] => 20180027117
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-01-25
[patent_title] => 'Systems and Methods for Handling and Routing Incoming Communication Requests'
[patent_app_type] => utility
[patent_app_number] => 15/679254
[patent_app_country] => US
[patent_app_date] => 2017-08-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 20
[patent_figures_cnt] => 20
[patent_no_of_words] => 7836
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15679254
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/679254 | Systems and Methods for Handling and Routing Incoming Communication Requests | Aug 16, 2017 | Abandoned |
Array
(
[id] => 12537804
[patent_doc_number] => 10009469
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-06-26
[patent_title] => Customer service call processing and support agent access application
[patent_app_type] => utility
[patent_app_number] => 15/671561
[patent_app_country] => US
[patent_app_date] => 2017-08-08
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 7592
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 105
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15671561
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/671561 | Customer service call processing and support agent access application | Aug 7, 2017 | Issued |
Array
(
[id] => 11912431
[patent_doc_number] => 09781264
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2017-10-03
[patent_title] => 'Best time to communicate with parties having multiple contacts'
[patent_app_type] => utility
[patent_app_number] => 15/646145
[patent_app_country] => US
[patent_app_date] => 2017-07-11
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 14515
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 392
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15646145
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/646145 | Best time to communicate with parties having multiple contacts | Jul 10, 2017 | Issued |
Array
(
[id] => 15236503
[patent_doc_number] => 10505992
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2019-12-10
[patent_title] => Bot profile discovery
[patent_app_type] => utility
[patent_app_number] => 15/644398
[patent_app_country] => US
[patent_app_date] => 2017-07-07
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 3489
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 78
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15644398
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/644398 | Bot profile discovery | Jul 6, 2017 | Issued |
Array
(
[id] => 12154478
[patent_doc_number] => 20180025741
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-01-25
[patent_title] => 'Systems and Methods for Audio Based Synchronization Using Energy Vectors'
[patent_app_type] => utility
[patent_app_number] => 15/640799
[patent_app_country] => US
[patent_app_date] => 2017-07-03
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 10629
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15640799
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/640799 | Systems and methods for audio based synchronization using energy vectors | Jul 2, 2017 | Issued |
Array
(
[id] => 11975812
[patent_doc_number] => 20170279966
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2017-09-28
[patent_title] => 'APPARATUS, SYSTEM AND METHOD OF CALL NOTIFICATIONS TO ACTIVE COMMUNICATION DEVICES'
[patent_app_type] => utility
[patent_app_number] => 15/618791
[patent_app_country] => US
[patent_app_date] => 2017-06-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 14
[patent_figures_cnt] => 14
[patent_no_of_words] => 8672
[patent_no_of_claims] => 21
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15618791
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/618791 | Apparatus, system and method of call notifications to active communication devices | Jun 8, 2017 | Issued |
Array
(
[id] => 13655533
[patent_doc_number] => 09854097
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2017-12-26
[patent_title] => Configuring contact center components for real time speech analytics
[patent_app_type] => utility
[patent_app_number] => 15/617301
[patent_app_country] => US
[patent_app_date] => 2017-06-08
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 9
[patent_no_of_words] => 6638
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 233
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15617301
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/617301 | Configuring contact center components for real time speech analytics | Jun 7, 2017 | Issued |
Array
(
[id] => 11968420
[patent_doc_number] => 20170272574
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2017-09-21
[patent_title] => 'DYNAMIC RECOMMENDATION OF ROUTING RULES FOR CONTACT CENTER USE'
[patent_app_type] => utility
[patent_app_number] => 15/611753
[patent_app_country] => US
[patent_app_date] => 2017-06-01
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 7357
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15611753
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/611753 | Dynamic recommendation of routing rules for contact center use | May 31, 2017 | Issued |
Array
(
[id] => 13923383
[patent_doc_number] => 10205827
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2019-02-12
[patent_title] => Controlling a secure audio bridge during a payment transaction
[patent_app_type] => utility
[patent_app_number] => 15/606382
[patent_app_country] => US
[patent_app_date] => 2017-05-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 13
[patent_figures_cnt] => 14
[patent_no_of_words] => 16485
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 310
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15606382
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/606382 | Controlling a secure audio bridge during a payment transaction | May 25, 2017 | Issued |
Array
(
[id] => 14528429
[patent_doc_number] => 10341489
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2019-07-02
[patent_title] => Agent application and integrated call processing platform
[patent_app_type] => utility
[patent_app_number] => 15/605607
[patent_app_country] => US
[patent_app_date] => 2017-05-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 17
[patent_figures_cnt] => 17
[patent_no_of_words] => 8631
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 115
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605607
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/605607 | Agent application and integrated call processing platform | May 24, 2017 | Issued |
Array
(
[id] => 12460647
[patent_doc_number] => 09986092
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-05-29
[patent_title] => Agent application and integrated call processing platform
[patent_app_type] => utility
[patent_app_number] => 15/605571
[patent_app_country] => US
[patent_app_date] => 2017-05-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 17
[patent_figures_cnt] => 17
[patent_no_of_words] => 8633
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 123
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15605571
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/605571 | Agent application and integrated call processing platform | May 24, 2017 | Issued |
Array
(
[id] => 13583587
[patent_doc_number] => 20180343342
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2018-11-29
[patent_title] => CONTROLLED ENVIRONMENT COMMUNICATION SYSTEM FOR DETECTING UNAUTHORIZED EMPLOYEE COMMUNICATIONS
[patent_app_type] => utility
[patent_app_number] => 15/603071
[patent_app_country] => US
[patent_app_date] => 2017-05-23
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 6204
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 69
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15603071
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/603071 | CONTROLLED ENVIRONMENT COMMUNICATION SYSTEM FOR DETECTING UNAUTHORIZED EMPLOYEE COMMUNICATIONS | May 22, 2017 | Abandoned |
Array
(
[id] => 12055604
[patent_doc_number] => 20170331948
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2017-11-16
[patent_title] => 'METHOD AND SYSTEM FOR PROVIDING RINGBACK TONE SERVICE AND RINGTONE SERVICE IN VOICE OVER INTERNET PROTOCOL (VOIP) CALL SERVICE'
[patent_app_type] => utility
[patent_app_number] => 15/595047
[patent_app_country] => US
[patent_app_date] => 2017-05-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 11519
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15595047
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/595047 | Method and system for providing ringback tone service and ringtone service in Voice over Internet Protocol (VoIP) call service | May 14, 2017 | Issued |
Array
(
[id] => 15643697
[patent_doc_number] => 10594871
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2020-03-17
[patent_title] => Automated bulk provisioning of primary rate interface and SIP trunk telephone numbers
[patent_app_type] => utility
[patent_app_number] => 15/496427
[patent_app_country] => US
[patent_app_date] => 2017-04-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 6294
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 7
[patent_words_short_claim] => 115
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15496427
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/496427 | Automated bulk provisioning of primary rate interface and SIP trunk telephone numbers | Apr 24, 2017 | Issued |
Array
(
[id] => 11998640
[patent_doc_number] => 20170302795
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2017-10-19
[patent_title] => 'CALLER QUEUE PROCESS AND SYSTEM TO MANAGE INCOMING VIDEO CALLERS'
[patent_app_type] => utility
[patent_app_number] => 15/490671
[patent_app_country] => US
[patent_app_date] => 2017-04-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 31
[patent_figures_cnt] => 31
[patent_no_of_words] => 15080
[patent_no_of_claims] => 46
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15490671
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/490671 | Caller queue process and system to manage incoming video callers | Apr 17, 2017 | Issued |
Array
(
[id] => 12148764
[patent_doc_number] => 09883036
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2018-01-30
[patent_title] => 'Using a speech analytics system to control whisper audio'
[patent_app_type] => utility
[patent_app_number] => 15/486456
[patent_app_country] => US
[patent_app_date] => 2017-04-13
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 15735
[patent_no_of_claims] => 16
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 164
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15486456
[rel_patent_id] =>[rel_patent_doc_number] =>) 15/486456 | Using a speech analytics system to control whisper audio | Apr 12, 2017 | Issued |