
Nafiz E. Hoque
Examiner (ID: 5584)
| Most Active Art Unit | 2652 |
| Art Unit(s) | 2693, 2614, 2652 |
| Total Applications | 706 |
| Issued Applications | 507 |
| Pending Applications | 61 |
| Abandoned Applications | 151 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 9234723
[patent_doc_number] => 08600034
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2013-12-03
[patent_title] => 'System and method for real-time customized agent training'
[patent_app_type] => utility
[patent_app_number] => 13/302894
[patent_app_country] => US
[patent_app_date] => 2011-11-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 7
[patent_no_of_words] => 8034
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13302894
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/302894 | System and method for real-time customized agent training | Nov 21, 2011 | Issued |
Array
(
[id] => 10591704
[patent_doc_number] => 09313331
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2016-04-12
[patent_title] => 'Systems and methods of introducing beneficial communication latency in contact handling systems'
[patent_app_type] => utility
[patent_app_number] => 13/302974
[patent_app_country] => US
[patent_app_date] => 2011-11-22
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/302974 | Systems and methods of introducing beneficial communication latency in contact handling systems | Nov 21, 2011 | Issued |
Array
(
[id] => 10108101
[patent_doc_number] => 09143896
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-09-22
[patent_title] => 'Systems and methods for providing a distributed mobile call center for a service establishment'
[patent_app_type] => utility
[patent_app_number] => 13/273459
[patent_app_country] => US
[patent_app_date] => 2011-10-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/273459 | Systems and methods for providing a distributed mobile call center for a service establishment | Oct 13, 2011 | Issued |
Array
(
[id] => 9040540
[patent_doc_number] => 20130243178
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[patent_kind] => A1
[patent_issue_date] => 2013-09-19
[patent_title] => 'METHOD FOR IMPLEMENTING A TELEPHONE COMMUNICATION WITH A TELEPHONE COMMUNICATION SUBSCRIBER'
[patent_app_type] => utility
[patent_app_number] => 13/882784
[patent_app_country] => US
[patent_app_date] => 2011-08-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/882784 | METHOD FOR IMPLEMENTING A TELEPHONE COMMUNICATION WITH A TELEPHONE COMMUNICATION SUBSCRIBER | Aug 29, 2011 | Abandoned |
Array
(
[id] => 7581759
[patent_doc_number] => 20110295642
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[patent_kind] => A1
[patent_issue_date] => 2011-12-01
[patent_title] => 'COMMUNICATION DEVICE WITH CAPABILITY FOR HANDLING CONDITIONAL ACCEPTANCE OF MEETING REQUESTS'
[patent_app_type] => utility
[patent_app_number] => 13/207235
[patent_app_country] => US
[patent_app_date] => 2011-08-10
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[pdf_file] => publications/A1/0295/20110295642.pdf
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/207235 | COMMUNICATION DEVICE WITH CAPABILITY FOR HANDLING CONDITIONAL ACCEPTANCE OF MEETING REQUESTS | Aug 9, 2011 | Abandoned |
Array
(
[id] => 8658654
[patent_doc_number] => 20130039483
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-02-14
[patent_title] => 'Automatic Supervisor Intervention for Calls in Call Center Based Upon Video and/or Speech Analytics of Calls'
[patent_app_type] => utility
[patent_app_number] => 13/206117
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Array
(
[id] => 10889729
[patent_doc_number] => 08913736
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-12-16
[patent_title] => 'System and method for delivering a contact to a preferred agent after a set wait period'
[patent_app_type] => utility
[patent_app_number] => 13/204366
[patent_app_country] => US
[patent_app_date] => 2011-08-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
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[patent_no_of_words] => 7145
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/204366 | System and method for delivering a contact to a preferred agent after a set wait period | Aug 4, 2011 | Issued |
Array
(
[id] => 7753592
[patent_doc_number] => 20120027193
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-02-02
[patent_title] => 'APPARATUS AND METHOD FOR CREATING CALL TRANSMISSION SCREEN USING COLLAGE TECHNIQUE'
[patent_app_type] => utility
[patent_app_number] => 13/193217
[patent_app_country] => US
[patent_app_date] => 2011-07-28
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[patent_drawing_sheets_cnt] => 7
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[pdf_file] => publications/A1/0027/20120027193.pdf
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/193217 | APPARATUS AND METHOD FOR CREATING CALL TRANSMISSION SCREEN USING COLLAGE TECHNIQUE | Jul 27, 2011 | Abandoned |
Array
(
[id] => 9870761
[patent_doc_number] => 08958543
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2015-02-17
[patent_title] => 'Use of inbound call as mechanism to trigger outbound calls to avoid collisions'
[patent_app_type] => utility
[patent_app_number] => 13/172410
[patent_app_country] => US
[patent_app_date] => 2011-06-29
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/172410 | Use of inbound call as mechanism to trigger outbound calls to avoid collisions | Jun 28, 2011 | Issued |
Array
(
[id] => 10029768
[patent_doc_number] => 09071687
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2015-06-30
[patent_title] => 'Outbound time window indicators'
[patent_app_type] => utility
[patent_app_number] => 13/172381
[patent_app_country] => US
[patent_app_date] => 2011-06-29
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/172381 | Outbound time window indicators | Jun 28, 2011 | Issued |
Array
(
[id] => 8521664
[patent_doc_number] => 20120321072
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-12-20
[patent_title] => 'ROUTING OF CONTACTS IN CONTACT CENTERS'
[patent_app_type] => utility
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Array
(
[id] => 8521665
[patent_doc_number] => 20120321073
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-12-20
[patent_title] => 'GOAL-BASED ESTIMATED WAIT TIME'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/163669 | Goal-based estimated wait time | Jun 16, 2011 | Issued |
Array
(
[id] => 8501512
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Array
(
[id] => 7579202
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[patent_title] => 'Private Branch Exchange'
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[firstpage_image] =>[orig_patent_app_number] => 13115460
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Array
(
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[patent_issue_date] => 2012-11-08
[patent_title] => 'METHOD FOR TRANSFERRING PARTICIPATION AUTHORIZATION FOR A SCHEDULED CONFERENCE CALL'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 13/102202 | Method for transferring participation authorization for a scheduled conference call | May 5, 2011 | Issued |
Array
(
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Array
(
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Array
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Array
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Array
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