Search

Nafiz E. Hoque

Examiner (ID: 5584)

Most Active Art Unit
2652
Art Unit(s)
2693, 2614, 2652
Total Applications
706
Issued Applications
507
Pending Applications
61
Abandoned Applications
151

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 5999875 [patent_doc_number] => 20110116617 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-05-19 [patent_title] => 'ENHANCED CONTACT CENTER ARCHITECTURE TO SUPPORT AGENT RESOURCE OPTIMIZATION' [patent_app_type] => utility [patent_app_number] => 12/619257 [patent_app_country] => US [patent_app_date] => 2009-11-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6639 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0116/20110116617.pdf [firstpage_image] =>[orig_patent_app_number] => 12619257 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/619257
Enhanced contact center architecture to support agent resource optimization Nov 15, 2009 Issued
Array ( [id] => 6582541 [patent_doc_number] => 20100061539 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-03-11 [patent_title] => 'CONFERENCE CALL MANAGEMENT SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/618743 [patent_app_country] => US [patent_app_date] => 2009-11-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 9515 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0061/20100061539.pdf [firstpage_image] =>[orig_patent_app_number] => 12618743 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/618743
Conference call management system Nov 14, 2009 Issued
Array ( [id] => 6436529 [patent_doc_number] => 20100104082 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-04-29 [patent_title] => 'METHOD AND APPARATUS FOR IMPLEMENTING MULTIMEDIA CUSTOMIZED RBT AND MULTIMEDIA CUSTOMIZED RT SERVICES' [patent_app_type] => utility [patent_app_number] => 12/611260 [patent_app_country] => US [patent_app_date] => 2009-11-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 7927 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0104/20100104082.pdf [firstpage_image] =>[orig_patent_app_number] => 12611260 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/611260
METHOD AND APPARATUS FOR IMPLEMENTING MULTIMEDIA CUSTOMIZED RBT AND MULTIMEDIA CUSTOMIZED RT SERVICES Nov 2, 2009 Abandoned
Array ( [id] => 5942946 [patent_doc_number] => 20110103566 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-05-05 [patent_title] => 'AUTOMATED PROVISIONING' [patent_app_type] => utility [patent_app_number] => 12/608461 [patent_app_country] => US [patent_app_date] => 2009-10-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7234 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0103/20110103566.pdf [firstpage_image] =>[orig_patent_app_number] => 12608461 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/608461
Automated provisioning Oct 28, 2009 Issued
Array ( [id] => 6037981 [patent_doc_number] => 20110091030 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-04-21 [patent_title] => 'DYNAMIC CALLBACKS FROM A CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 12/580716 [patent_app_country] => US [patent_app_date] => 2009-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5726 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0091/20110091030.pdf [firstpage_image] =>[orig_patent_app_number] => 12580716 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/580716
DYNAMIC CALLBACKS FROM A CONTACT CENTER Oct 15, 2009 Abandoned
Array ( [id] => 6124315 [patent_doc_number] => 20110085652 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-04-14 [patent_title] => 'METHOD AND APPARATUS FOR DYNAMICALLY SCHEDULING RINGING SIGNALS' [patent_app_type] => utility [patent_app_number] => 12/576941 [patent_app_country] => US [patent_app_date] => 2009-10-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 4487 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0085/20110085652.pdf [firstpage_image] =>[orig_patent_app_number] => 12576941 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/576941
Method and apparatus for dynamically scheduling ringing signals Oct 8, 2009 Issued
Array ( [id] => 6030088 [patent_doc_number] => 20110081012 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-04-07 [patent_title] => 'MANAGEMENT OF NATIONAL TELEPHONE AND ADDRESS SYSTEM (NTAS) DATA' [patent_app_type] => utility [patent_app_number] => 12/573401 [patent_app_country] => US [patent_app_date] => 2009-10-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 5528 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0081/20110081012.pdf [firstpage_image] =>[orig_patent_app_number] => 12573401 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/573401
Management of national telephone and address system (NTAS) data Oct 4, 2009 Issued
Array ( [id] => 6030086 [patent_doc_number] => 20110081011 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-04-07 [patent_title] => 'SYSTEM AND METHOD FOR ACTIVE CALL CONCIERGE FOR SUPPLEMENTARY CALL SERVICES' [patent_app_type] => utility [patent_app_number] => 12/571597 [patent_app_country] => US [patent_app_date] => 2009-10-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 6089 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0081/20110081011.pdf [firstpage_image] =>[orig_patent_app_number] => 12571597 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/571597
System and method for active call concierge for supplementary call services Sep 30, 2009 Issued
Array ( [id] => 10884455 [patent_doc_number] => 08908852 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-12-09 [patent_title] => 'System and method of providing local number portability' [patent_app_type] => utility [patent_app_number] => 12/509173 [patent_app_country] => US [patent_app_date] => 2009-07-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 7164 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 195 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12509173 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/509173
System and method of providing local number portability Jul 23, 2009 Issued
Array ( [id] => 5551396 [patent_doc_number] => 20090285382 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-11-19 [patent_title] => 'METHOD, DEVICE AND SYSTEM FOR ROUTING' [patent_app_type] => utility [patent_app_number] => 12/508183 [patent_app_country] => US [patent_app_date] => 2009-07-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5072 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0285/20090285382.pdf [firstpage_image] =>[orig_patent_app_number] => 12508183 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/508183
METHOD, DEVICE AND SYSTEM FOR ROUTING Jul 22, 2009 Abandoned
Array ( [id] => 9819726 [patent_doc_number] => 08929524 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-01-06 [patent_title] => 'System and method for determining and associating tariff rates for institutional calls' [patent_app_type] => utility [patent_app_number] => 12/456204 [patent_app_country] => US [patent_app_date] => 2009-06-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 7868 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 292 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12456204 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/456204
System and method for determining and associating tariff rates for institutional calls Jun 11, 2009 Issued
Array ( [id] => 6335254 [patent_doc_number] => 20100246799 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-09-30 [patent_title] => 'METHODS AND APPARATUS FOR DEEP INTERACTION ANALYSIS' [patent_app_type] => utility [patent_app_number] => 12/414682 [patent_app_country] => US [patent_app_date] => 2009-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7084 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0246/20100246799.pdf [firstpage_image] =>[orig_patent_app_number] => 12414682 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/414682
Methods and apparatus for deep interaction analysis Mar 30, 2009 Issued
Array ( [id] => 5354320 [patent_doc_number] => 20090185664 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-23 [patent_title] => 'System and Method for Qualifying Telephone Lines for Very-High-Bit-Rate Digital Subscriber Line Service' [patent_app_type] => utility [patent_app_number] => 12/412900 [patent_app_country] => US [patent_app_date] => 2009-03-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 4988 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0185/20090185664.pdf [firstpage_image] =>[orig_patent_app_number] => 12412900 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/412900
System and Method for Qualifying Telephone Lines for Very-High-Bit-Rate Digital Subscriber Line Service Mar 26, 2009 Abandoned
Array ( [id] => 6290560 [patent_doc_number] => 20100239084 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-09-23 [patent_title] => 'Memorable Telephone Number Identification' [patent_app_type] => utility [patent_app_number] => 12/405581 [patent_app_country] => US [patent_app_date] => 2009-03-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 6208 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0239/20100239084.pdf [firstpage_image] =>[orig_patent_app_number] => 12405581 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/405581
Memorable Telephone Number Identification Mar 16, 2009 Abandoned
Array ( [id] => 5580089 [patent_doc_number] => 20090175435 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-09 [patent_title] => 'METHOD AND APPARATUS FOR DETERMINING INTERNAL USER FOR CALL CENTER SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/404987 [patent_app_country] => US [patent_app_date] => 2009-03-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6090 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0175/20090175435.pdf [firstpage_image] =>[orig_patent_app_number] => 12404987 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/404987
METHOD AND APPARATUS FOR DETERMINING INTERNAL USER FOR CALL CENTER SYSTEM Mar 15, 2009 Abandoned
Array ( [id] => 6631422 [patent_doc_number] => 20100226490 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-09-09 [patent_title] => 'VIRTUAL CALL CENTER MANAGER' [patent_app_type] => utility [patent_app_number] => 12/398441 [patent_app_country] => US [patent_app_date] => 2009-03-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7337 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0226/20100226490.pdf [firstpage_image] =>[orig_patent_app_number] => 12398441 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/398441
Virtual call center manager Mar 4, 2009 Issued
Array ( [id] => 8803921 [patent_doc_number] => 08442201 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-05-14 [patent_title] => 'Telephone device' [patent_app_type] => utility [patent_app_number] => 12/397810 [patent_app_country] => US [patent_app_date] => 2009-03-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 11889 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 254 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12397810 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/397810
Telephone device Mar 3, 2009 Issued
Array ( [id] => 6415657 [patent_doc_number] => 20100150331 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-06-17 [patent_title] => 'SYSTEM AND METHOD FOR TELEPHONY SIMULTANEOUS TRANSLATION TELECONFERENCE' [patent_app_type] => utility [patent_app_number] => 12/334553 [patent_app_country] => US [patent_app_date] => 2008-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 2379 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0150/20100150331.pdf [firstpage_image] =>[orig_patent_app_number] => 12334553 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/334553
SYSTEM AND METHOD FOR TELEPHONY SIMULTANEOUS TRANSLATION TELECONFERENCE Dec 14, 2008 Abandoned
Array ( [id] => 5378906 [patent_doc_number] => 20090190745 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-30 [patent_title] => 'POOLING CALLERS FOR A CALL CENTER ROUTING SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/331210 [patent_app_country] => US [patent_app_date] => 2008-12-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 14733 [patent_no_of_claims] => 36 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0190/20090190745.pdf [firstpage_image] =>[orig_patent_app_number] => 12331210 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/331210
POOLING CALLERS FOR A CALL CENTER ROUTING SYSTEM Dec 8, 2008 Abandoned
Array ( [id] => 10878285 [patent_doc_number] => 08903079 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-12-02 [patent_title] => 'Routing callers from a set of callers based on caller data' [patent_app_type] => utility [patent_app_number] => 12/331195 [patent_app_country] => US [patent_app_date] => 2008-12-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 14742 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 384 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12331195 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/331195
Routing callers from a set of callers based on caller data Dec 8, 2008 Issued
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