Search

Nafiz E. Hoque

Examiner (ID: 2261, Phone: (571)270-1811 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2652, 2614, 2693
Total Applications
676
Issued Applications
496
Pending Applications
44
Abandoned Applications
151

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 17079104 [patent_doc_number] => 11115531 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-09-07 [patent_title] => Systems and methods for identifying a behavioral target during a conversation [patent_app_type] => utility [patent_app_number] => 17/135342 [patent_app_country] => US [patent_app_date] => 2020-12-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 10 [patent_no_of_words] => 11294 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17135342 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/135342
Systems and methods for identifying a behavioral target during a conversation Dec 27, 2020 Issued
Array ( [id] => 18703663 [patent_doc_number] => 11790177 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-10-17 [patent_title] => Communication classification and escalation using machine learning model [patent_app_type] => utility [patent_app_number] => 17/127031 [patent_app_country] => US [patent_app_date] => 2020-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 12221 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 97 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17127031 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/127031
Communication classification and escalation using machine learning model Dec 17, 2020 Issued
Array ( [id] => 17678159 [patent_doc_number] => 20220191326 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-06-16 [patent_title] => SYSTEM AND METHOD TO EVALUATE AGENT CALL LOGGING IN A CONTACT CENTER [patent_app_type] => utility [patent_app_number] => 17/121791 [patent_app_country] => US [patent_app_date] => 2020-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6006 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17121791 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/121791
System and method to evaluate agent call logging in a contact center Dec 14, 2020 Issued
Array ( [id] => 17294421 [patent_doc_number] => 20210390260 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-12-16 [patent_title] => METHOD, APPARATUS, DEVICE AND STORAGE MEDIUM FOR MATCHING SEMANTICS [patent_app_type] => utility [patent_app_number] => 17/119323 [patent_app_country] => US [patent_app_date] => 2020-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6091 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 66 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17119323 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/119323
METHOD, APPARATUS, DEVICE AND STORAGE MEDIUM FOR MATCHING SEMANTICS Dec 10, 2020 Abandoned
Array ( [id] => 20359173 [patent_doc_number] => 12475170 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-11-18 [patent_title] => Voice-based auto-completions and auto-responses for assistant systems [patent_app_type] => utility [patent_app_number] => 17/120013 [patent_app_country] => US [patent_app_date] => 2020-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 18 [patent_figures_cnt] => 18 [patent_no_of_words] => 31745 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 169 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17120013 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/120013
Voice-based auto-completions and auto-responses for assistant systems Dec 10, 2020 Issued
Array ( [id] => 16730852 [patent_doc_number] => 20210098000 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-04-01 [patent_title] => SYSTEM, METHOD, PROGRAM, AND RECORDING MEDIUM [patent_app_type] => utility [patent_app_number] => 17/117156 [patent_app_country] => US [patent_app_date] => 2020-12-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6349 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -7 [patent_words_short_claim] => 94 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17117156 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/117156
System, method, program, and recording medium for improving accuracy of call data analysis Dec 9, 2020 Issued
Array ( [id] => 16725083 [patent_doc_number] => 20210092230 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-03-25 [patent_title] => TECHNIQUES FOR WORKFORCE MANAGEMENT IN A CONTACT CENTER SYSTEM [patent_app_type] => utility [patent_app_number] => 17/113715 [patent_app_country] => US [patent_app_date] => 2020-12-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5596 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17113715 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/113715
TECHNIQUES FOR WORKFORCE MANAGEMENT IN A CONTACT CENTER SYSTEM Dec 6, 2020 Abandoned
Array ( [id] => 16928021 [patent_doc_number] => 11049510 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-06-29 [patent_title] => Method and apparatus for artificial intelligence (AI)-based computer-aided persuasion system (CAPS) [patent_app_type] => utility [patent_app_number] => 17/109283 [patent_app_country] => US [patent_app_date] => 2020-12-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 8 [patent_no_of_words] => 5014 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 167 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17109283 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/109283
Method and apparatus for artificial intelligence (AI)-based computer-aided persuasion system (CAPS) Dec 1, 2020 Issued
Array ( [id] => 17646408 [patent_doc_number] => 20220174147 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-06-02 [patent_title] => SYSTEM AND METHOD FOR INTELLIGENT VOICE SEGMENTATION [patent_app_type] => utility [patent_app_number] => 17/107556 [patent_app_country] => US [patent_app_date] => 2020-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11619 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 84 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17107556 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/107556
SYSTEM AND METHOD FOR INTELLIGENT VOICE SEGMENTATION Nov 29, 2020 Abandoned
Array ( [id] => 17629523 [patent_doc_number] => 20220164538 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-05-26 [patent_title] => ENHANCING MULTI-LINGUAL EMBEDDINGS FOR CROSS-LINGUAL QUESTION-ANSWER SYSTEM [patent_app_type] => utility [patent_app_number] => 17/103649 [patent_app_country] => US [patent_app_date] => 2020-11-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9307 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17103649 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/103649
Enhancing multi-lingual embeddings for cross-lingual question-answer system Nov 23, 2020 Issued
Array ( [id] => 17614182 [patent_doc_number] => 20220156462 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-05-19 [patent_title] => METHOD AND SYSTEM FOR AUTOMATING SUPPORT SERVICES [patent_app_type] => utility [patent_app_number] => 16/950289 [patent_app_country] => US [patent_app_date] => 2020-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9439 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 164 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16950289 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/950289
Method and system for automating support services Nov 16, 2020 Issued
Array ( [id] => 18106553 [patent_doc_number] => 11546461 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-01-03 [patent_title] => Customer self-help control system for contact centers [patent_app_type] => utility [patent_app_number] => 17/098684 [patent_app_country] => US [patent_app_date] => 2020-11-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 11487 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 152 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17098684 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/098684
Customer self-help control system for contact centers Nov 15, 2020 Issued
Array ( [id] => 18119606 [patent_doc_number] => 11551001 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-01-10 [patent_title] => Detecting online contextual evolution of linguistic terms [patent_app_type] => utility [patent_app_number] => 17/094635 [patent_app_country] => US [patent_app_date] => 2020-11-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 4950 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 241 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17094635 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/094635
Detecting online contextual evolution of linguistic terms Nov 9, 2020 Issued
Array ( [id] => 17388158 [patent_doc_number] => 20220036010 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-02-03 [patent_title] => NATURAL LANGUAGE PROCESSING TECHNIQUES USING JOINT SENTIMENT-TOPIC MODELING [patent_app_type] => utility [patent_app_number] => 17/091244 [patent_app_country] => US [patent_app_date] => 2020-11-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 23486 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 205 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17091244 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/091244
Natural language processing techniques using joint sentiment-topic modeling Nov 5, 2020 Issued
Array ( [id] => 17826882 [patent_doc_number] => 11431846 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-08-30 [patent_title] => Communication attempts management system for managing a dialer in a contact center [patent_app_type] => utility [patent_app_number] => 17/024285 [patent_app_country] => US [patent_app_date] => 2020-09-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 27 [patent_no_of_words] => 45780 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 251 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17024285 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/024285
Communication attempts management system for managing a dialer in a contact center Sep 16, 2020 Issued
Array ( [id] => 17955678 [patent_doc_number] => 11481787 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-10-25 [patent_title] => Detecting user device usage and validating user claims [patent_app_type] => utility [patent_app_number] => 17/019296 [patent_app_country] => US [patent_app_date] => 2020-09-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 6682 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 117 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17019296 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/019296
Detecting user device usage and validating user claims Sep 12, 2020 Issued
Array ( [id] => 17476591 [patent_doc_number] => 20220084095 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-03-17 [patent_title] => SYSTEM AND METHOD FOR QUALITY ASSESSMENT OF PRODUCT DESCRIPTION [patent_app_type] => utility [patent_app_number] => 17/018606 [patent_app_country] => US [patent_app_date] => 2020-09-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10057 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 173 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17018606 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/018606
System and method for quality assessment of product description Sep 10, 2020 Issued
Array ( [id] => 16530019 [patent_doc_number] => 20200404100 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-12-24 [patent_title] => REMOTE DISTANCE ASSISTANCE SYSTEM AND METHOD [patent_app_type] => utility [patent_app_number] => 17/014192 [patent_app_country] => US [patent_app_date] => 2020-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10912 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17014192 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/014192
Remote distance assistance system and method Sep 7, 2020 Issued
Array ( [id] => 18415141 [patent_doc_number] => 11669684 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-06-06 [patent_title] => Method and system of natural language processing in an enterprise environment [patent_app_type] => utility [patent_app_number] => 17/014216 [patent_app_country] => US [patent_app_date] => 2020-09-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8688 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 176 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17014216 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/014216
Method and system of natural language processing in an enterprise environment Sep 7, 2020 Issued
Array ( [id] => 17079113 [patent_doc_number] => 11115540 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-09-07 [patent_title] => Complex computing network for providing audio conversations and associated visual representations on a mobile application [patent_app_type] => utility [patent_app_number] => 17/003876 [patent_app_country] => US [patent_app_date] => 2020-08-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 66 [patent_figures_cnt] => 129 [patent_no_of_words] => 32401 [patent_no_of_claims] => 29 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 464 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17003876 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/003876
Complex computing network for providing audio conversations and associated visual representations on a mobile application Aug 25, 2020 Issued
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