Phung Hoang Joseph Nguyen

Array ( [id] => 9028414 [patent_doc_number] => 08538004 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-09-17 [patent_title] => 'Method and apparatus for relaying calls' [patent_app_type] => utility [patent_app_number] => 12/350574 [patent_app_country] => US [patent_app_date] => 2009-01-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5843 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12350574 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 6405300 [patent_doc_number] => 20100165977 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-07-01 [patent_title] => 'System for Scheduling Routing Rules in a Contact Center Based on Forcasted and Actual Interaction Load and Staffing Requirements' [patent_app_type] => utility [patent_app_number] => 12/345038 [patent_app_country] => US [patent_app_date] => 2008-12-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5213 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0165/20100165977.pdf [firstpage_image] =>[orig_patent_app_number] => 12345038 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 8341970 [patent_doc_number] => 08243903 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2012-08-14 [patent_title] => 'Method and apparatus for implementing a secure side conversation on a telephone conference call' [patent_app_type] => utility [patent_app_number] => 12/344474 [patent_app_country] => US [patent_app_date] => 2008-12-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 5 [patent_no_of_words] => 4617 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 179 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12344474 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 8377117 [patent_doc_number] => 08259919 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-09-04 [patent_title] => 'Answering system and method of a communication device' [patent_app_type] => utility [patent_app_number] => 12/344253 [patent_app_country] => US [patent_app_date] => 2008-12-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 1484 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 148 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12344253 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5580084 [patent_doc_number] => 20090175430 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-09 [patent_title] => 'CALL HANDLING FOR INCOMING TELEPHONE CALLS' [patent_app_type] => utility [patent_app_number] => 12/344007 [patent_app_country] => US [patent_app_date] => 2008-12-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6369 [patent_no_of_claims] => 69 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0175/20090175430.pdf [firstpage_image] =>[orig_patent_app_number] => 12344007 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 6287981 [patent_doc_number] => 20100158232 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-06-24 [patent_title] => 'ACCESSING RECORDED CONFERENCE CONTENT' [patent_app_type] => utility [patent_app_number] => 12/343256 [patent_app_country] => US [patent_app_date] => 2008-12-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 9410 [patent_no_of_claims] => 31 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0158/20100158232.pdf [firstpage_image] =>[orig_patent_app_number] => 12343256 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 6335236 [patent_doc_number] => 20100246795 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-09-30 [patent_title] => 'METHOD AND SYSTEM FOR ADDING A CALLER IN A BLOCKED LIST' [patent_app_type] => utility [patent_app_number] => 12/739759 [patent_app_country] => US [patent_app_date] => 2008-11-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 9680 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0246/20100246795.pdf [firstpage_image] =>[orig_patent_app_number] => 12739759 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 8085383 [patent_doc_number] => 08150019 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-04-03 [patent_title] => 'Path redundant hardware efficient communications interconnect system' [patent_app_type] => utility [patent_app_number] => 12/672877 [patent_app_country] => US [patent_app_date] => 2008-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 27 [patent_no_of_words] => 33560 [patent_no_of_claims] => 38 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 65 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/150/08150019.pdf [firstpage_image] =>[orig_patent_app_number] => 12672877 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 8774266 [patent_doc_number] => 08428236 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2013-04-23 [patent_title] => 'Conference audio system, process for distributing audio signals and computer program' [patent_app_type] => utility [patent_app_number] => 12/738696 [patent_app_country] => US [patent_app_date] => 2008-06-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 3218 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 174 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12738696 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 4605791 [patent_doc_number] => 07986776 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-07-26 [patent_title] => 'Method and system for telephone wait user interface selection' [patent_app_type] => utility [patent_app_number] => 12/135325 [patent_app_country] => US [patent_app_date] => 2008-06-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 6 [patent_no_of_words] => 3759 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 188 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/986/07986776.pdf [firstpage_image] =>[orig_patent_app_number] => 12135325 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 8666346 [patent_doc_number] => 08379816 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2013-02-19 [patent_title] => 'Methods and arrangement for handling phishing calls for telecommunication-enabled devices' [patent_app_type] => utility [patent_app_number] => 12/121717 [patent_app_country] => US [patent_app_date] => 2008-05-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 5202 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 209 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12121717 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 11579906 [patent_doc_number] => 09635180 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-04-25 [patent_title] => 'System for managing wait queues in a high volume system' [patent_app_type] => utility [patent_app_number] => 12/120567 [patent_app_country] => US [patent_app_date] => 2008-05-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 4 [patent_no_of_words] => 2786 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 293 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12120567 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5551391 [patent_doc_number] => 20090285377 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-11-19 [patent_title] => 'Changing Assigned Priority of Active Voice or Data Session' [patent_app_type] => utility [patent_app_number] => 12/120510 [patent_app_country] => US [patent_app_date] => 2008-05-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7593 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0285/20090285377.pdf [firstpage_image] =>[orig_patent_app_number] => 12120510 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 9706122 [patent_doc_number] => 08831206 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-09-09 [patent_title] => 'Automated, data-based mechanism to detect evolution of employee skills' [patent_app_type] => utility [patent_app_number] => 12/119358 [patent_app_country] => US [patent_app_date] => 2008-05-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8855 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 231 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12119358 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5315082 [patent_doc_number] => 20090279680 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-11-12 [patent_title] => 'METHOD AND SYSTEM FOR PERFORMING ROUTING OF A PHONE CALL BASED ON MUTUAL CONTACTS OF A CONTACT LIST' [patent_app_type] => utility [patent_app_number] => 12/115673 [patent_app_country] => US [patent_app_date] => 2008-05-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3174 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0279/20090279680.pdf [firstpage_image] =>[orig_patent_app_number] => 12115673 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5484527 [patent_doc_number] => 20090274292 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-11-05 [patent_title] => 'Assignment of Call-Center Agents to Incoming Calls' [patent_app_type] => utility [patent_app_number] => 12/115208 [patent_app_country] => US [patent_app_date] => 2008-05-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3812 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0274/20090274292.pdf [firstpage_image] =>[orig_patent_app_number] => 12115208 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5557148 [patent_doc_number] => 20090268725 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-10-29 [patent_title] => 'METHOD FOR SELECTION AND ROUTING OF AN OUTBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION' [patent_app_type] => utility [patent_app_number] => 12/111472 [patent_app_country] => US [patent_app_date] => 2008-04-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6394 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0268/20090268725.pdf [firstpage_image] =>[orig_patent_app_number] => 12111472 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5557320 [patent_doc_number] => 20090268897 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-10-29 [patent_title] => 'METHOD FOR SELECTION AND ROUTING OF AN INBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION' [patent_app_type] => utility [patent_app_number] => 12/111549 [patent_app_country] => US [patent_app_date] => 2008-04-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6396 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0268/20090268897.pdf [firstpage_image] =>[orig_patent_app_number] => 12111549 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 4838879 [patent_doc_number] => 20080279364 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-11-13 [patent_title] => 'COMMUNICATION APPARATUS AND REMOTE CONTROL METHOD USED IN COMMUNICATION SYSTEM' [patent_app_type] => utility [patent_app_number] => 12/109591 [patent_app_country] => US [patent_app_date] => 2008-04-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3147 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0279/20080279364.pdf [firstpage_image] =>[orig_patent_app_number] => 12109591 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 5580086 [patent_doc_number] => 20090175432 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-07-09 [patent_title] => 'AUTOMATIC TELEPHONE NUMBER FAVORITES LIST' [patent_app_type] => utility [patent_app_number] => 12/108860 [patent_app_country] => US [patent_app_date] => 2008-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 3579 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0175/20090175432.pdf [firstpage_image] =>[orig_patent_app_number] => 12108860 [rel_patent_id] =>[rel_patent_doc_number] =>)