
Phung Hoang Joseph Nguyen
Examiner (ID: 2910, Phone: (571)270-1949 , Office: P/2656 )
| Most Active Art Unit | 2656 |
| Art Unit(s) | 2614, 2651, 2656, 2691, 4183 |
| Total Applications | 1146 |
| Issued Applications | 891 |
| Pending Applications | 96 |
| Abandoned Applications | 179 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 5315082
[patent_doc_number] => 20090279680
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-11-12
[patent_title] => 'METHOD AND SYSTEM FOR PERFORMING ROUTING OF A PHONE CALL BASED ON MUTUAL CONTACTS OF A CONTACT LIST'
[patent_app_type] => utility
[patent_app_number] => 12/115673
[patent_app_country] => US
[patent_app_date] => 2008-05-06
[patent_effective_date] => 0000-00-00
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[pdf_file] => publications/A1/0279/20090279680.pdf
[firstpage_image] =>[orig_patent_app_number] => 12115673
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/115673 | Performing routing of a phone call based on mutual contacts of a contact list | May 5, 2008 | Issued |
Array
(
[id] => 5484527
[patent_doc_number] => 20090274292
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-11-05
[patent_title] => 'Assignment of Call-Center Agents to Incoming Calls'
[patent_app_type] => utility
[patent_app_number] => 12/115208
[patent_app_country] => US
[patent_app_date] => 2008-05-05
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/115208 | Assignment of call-center agents to incoming calls | May 4, 2008 | Issued |
Array
(
[id] => 5557320
[patent_doc_number] => 20090268897
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-10-29
[patent_title] => 'METHOD FOR SELECTION AND ROUTING OF AN INBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION'
[patent_app_type] => utility
[patent_app_number] => 12/111549
[patent_app_country] => US
[patent_app_date] => 2008-04-29
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/111549 | Method for selection and routing of an inbound voice call to an appropriate network for completion | Apr 28, 2008 | Issued |
Array
(
[id] => 5557148
[patent_doc_number] => 20090268725
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-10-29
[patent_title] => 'METHOD FOR SELECTION AND ROUTING OF AN OUTBOUND VOICE CALL TO AN APPROPRIATE NETWORK FOR COMPLETION'
[patent_app_type] => utility
[patent_app_number] => 12/111472
[patent_app_country] => US
[patent_app_date] => 2008-04-29
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/111472 | Method for selection and routing of an outbound voice call to an appropriate network for completion | Apr 28, 2008 | Issued |
Array
(
[id] => 4838879
[patent_doc_number] => 20080279364
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[patent_kind] => A1
[patent_issue_date] => 2008-11-13
[patent_title] => 'COMMUNICATION APPARATUS AND REMOTE CONTROL METHOD USED IN COMMUNICATION SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 12/109591
[patent_app_country] => US
[patent_app_date] => 2008-04-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/109591 | COMMUNICATION APPARATUS AND REMOTE CONTROL METHOD USED IN COMMUNICATION SYSTEM | Apr 24, 2008 | Abandoned |
Array
(
[id] => 5580086
[patent_doc_number] => 20090175432
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-07-09
[patent_title] => 'AUTOMATIC TELEPHONE NUMBER FAVORITES LIST'
[patent_app_type] => utility
[patent_app_number] => 12/108860
[patent_app_country] => US
[patent_app_date] => 2008-04-24
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
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[firstpage_image] =>[orig_patent_app_number] => 12108860
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/108860 | Automatic telephone number favorites list | Apr 23, 2008 | Issued |
Array
(
[id] => 4858532
[patent_doc_number] => 20080267382
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2008-10-30
[patent_title] => 'System and Methods for Establishing a Telephony Session from a Remote Dialing Unit'
[patent_app_type] => utility
[patent_app_number] => 12/105532
[patent_app_country] => US
[patent_app_date] => 2008-04-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[patent_no_of_words] => 7130
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[pdf_file] => publications/A1/0267/20080267382.pdf
[firstpage_image] =>[orig_patent_app_number] => 12105532
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/105532 | System and Methods for Establishing a Telephony Session from a Remote Dialing Unit | Apr 17, 2008 | Abandoned |
Array
(
[id] => 8296153
[patent_doc_number] => 08223949
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-07-17
[patent_title] => 'Method, apparatus and software for providing communications between a packet switched network and a public switched telephone network'
[patent_app_type] => utility
[patent_app_number] => 12/056284
[patent_app_country] => US
[patent_app_date] => 2008-03-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/056284 | Method, apparatus and software for providing communications between a packet switched network and a public switched telephone network | Mar 26, 2008 | Issued |
Array
(
[id] => 5472334
[patent_doc_number] => 20090245500
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-10-01
[patent_title] => 'ARTIFICIAL INTELLIGENCE ASSISTED LIVE AGENT CHAT SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 12/055596
[patent_app_country] => US
[patent_app_date] => 2008-03-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[pdf_file] => publications/A1/0245/20090245500.pdf
[firstpage_image] =>[orig_patent_app_number] => 12055596
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/055596 | ARTIFICIAL INTELLIGENCE ASSISTED LIVE AGENT CHAT SYSTEM | Mar 25, 2008 | Abandoned |
Array
(
[id] => 4717884
[patent_doc_number] => 20080240406
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2008-10-02
[patent_title] => 'SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES'
[patent_app_type] => utility
[patent_app_number] => 12/055712
[patent_app_country] => US
[patent_app_date] => 2008-03-26
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
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[pdf_file] => publications/A1/0240/20080240406.pdf
[firstpage_image] =>[orig_patent_app_number] => 12055712
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/055712 | System and method for the automatic selection of interfaces | Mar 25, 2008 | Issued |
Array
(
[id] => 5403045
[patent_doc_number] => 20090238359
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-09-24
[patent_title] => 'Leveraging A Sip Forking Model for Distributed Contact Center Routing'
[patent_app_type] => utility
[patent_app_number] => 12/054209
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[patent_app_date] => 2008-03-24
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/054209 | Leveraging a SIP forking model for distributed contact center routing | Mar 23, 2008 | Issued |
Array
(
[id] => 4717872
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[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2008-10-02
[patent_title] => 'Enabling Multi-party Call in Telephone System'
[patent_app_type] => utility
[patent_app_number] => 12/053178
[patent_app_country] => US
[patent_app_date] => 2008-03-21
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/053178 | Enabling multi-party call in telephone system | Mar 20, 2008 | Issued |
Array
(
[id] => 5403044
[patent_doc_number] => 20090238358
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[patent_kind] => A1
[patent_issue_date] => 2009-09-24
[patent_title] => 'COMMUNICATING INFORMATION PERTAINING TO CANCELLING OF FORKED CALL REQUESTS'
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[patent_app_number] => 12/053100
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/053100 | Communicating information pertaining to cancelling of forked call requests | Mar 20, 2008 | Issued |
Array
(
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[patent_doc_number] => 20090238354
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-09-24
[patent_title] => 'METHOD AND SYSTEM FOR ENHANCED CALL NOTIFICATION AND TREATMENT'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/052866 | Method and system for enhanced call notification and treatment | Mar 20, 2008 | Issued |
Array
(
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[patent_title] => 'PROTECTION COVER AND ELECTRONIC DEVICE USING THE SAME'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/052763 | Protection cover and electronic device using the same | Mar 20, 2008 | Issued |
Array
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Array
(
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Array
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Array
(
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[patent_title] => 'CALL CENTER QUEUE MANAGEMENT'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/959608 | Call center queue management | Dec 18, 2007 | Issued |
Array
(
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[patent_title] => 'SENDING OF CONNECTED LINE INFORMATION FOR A FOLLOW-ON CALL IN AN INTELLIGENT NETWORK'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/747829 | SENDING OF CONNECTED LINE INFORMATION FOR A FOLLOW-ON CALL IN AN INTELLIGENT NETWORK | Dec 12, 2007 | Abandoned |